PT
Punit T.
QA
Mid-Market (51-1000 emp.)
"Bizagi Simplifies Process Modeling with Clear, Visual Workflows"
4.5/5
What do you like best about Bizagi?

Bizagi makes it easier to convert complicated business processes into visual, manageable workflows. The drag-and-drop process modeling is helpful during discussions with business teams because everyone can understand the flow clearly.

I like that workflows can be automated gradually instead of forcing a complete process overhaul at once. Built-in task tracking gives better visibility into pending approvals and bottlenecks.

It reduces dependency on scattered email-based coordination. It helps teams work with more consistency and less ambiguity. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Some advanced workflow customizations require technical expertise. Review collected by and hosted on G2.com.

Vidhan P.
VP
Vidhan P.
Data Scientist
Small-Business (50 or fewer emp.)
"Intuitive Low-Code Workflow Automation with a Clean, Flexible UI"
4/5
What do you like best about Bizagi?

Its ability to simplify and automate some complex business workflows through and intuitive low code platform

The drag and drop process modelling interface makes it easier to design, visualize and optimize workflows without requiring extensive coding knowledge. I also appreciated the clean UI and the flexibility it provides for business process automation across teams Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Some advanced customization and enterprise level configuration can feel complex for new users during the initial learning phase. While the platform is powerful, certain workflows and automation settings may require additional time to fully understand, especially for teams without prior BPM experience Review collected by and hosted on G2.com.

KF
Kyree F.
Engineer
Small-Business (50 or fewer emp.)
"Structured Workflows and Easy Drag-and-Drop Approvals"
5/5
What do you like best about Bizagi?

I’m glad to see the structured workflow features and tools, including the way approvals are implemented. With Bizagi we can maintain workflow using the drag and drop finctionality. It also feels more accesaible than other visual when I cecked the current status. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

I haven’t had any problems with it. It saves me time and is helpful for planning my work and improving business processes. It also makes it easief to connwct ideas in Bizagi and overall the workflow feela fast and syraightforward to use. Review collected by and hosted on G2.com.

NP
Nicole P.
MLOps Engineer
Mid-Market (51-1000 emp.)
"Bizagi Aligns Teams with Clear Visual Process Modeling and Real-Time Collaboration"
4.5/5
What do you like best about Bizagi?

Its been useful for aliging different teams around a shared view a process. The visual modeling makes it simple to explain workfkow to non technical stakeholders and it also lets multiple users collaborate on the same process in real time. Features like versioning and documentation help keep things organized and consistent. We’ve also connected it with internal tools and reporting systems, which makes it easier to keep our process work in sync with the test of our setup. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

With Bizagi, I sometimes find myself adjusting my process to fit the tool, rather than having the tool adapt to the way I work. Even so, it still allows me to desgin processes in a professional way, and those processes can then be automated. Review collected by and hosted on G2.com.

SI
Shira I.
SOC Analyst
Mid-Market (51-1000 emp.)
"Bizagi Streamlines Alerts and Escalations with Clear Process Modeling"
4.5/5
What do you like best about Bizagi?

Bizagi has helped us standardize how we manage alerts and escalations. Its automation features reduce for manual follow ups and the process modeling is straightforward and easy to understand. We’ve also used integrations with tools like ServiceNow and database connectors, which helps keep everything aligned and in sync across systems. This setup makes it easier for us to spot opportunties to improve our processes early on, even before we implement the automation. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

When I’m working with large process models, I notice petformance slowdowns but I have handled it and the reporting features limited; they could be more flexiblw and easier to customize for different requirements and use cases. Review collected by and hosted on G2.com.

GS
Ganesh S.
SDET
Mid-Market (51-1000 emp.)
"Clear Visual Workflows That Empower Business Teams and Improve Process Visibility"
4.5/5
What do you like best about Bizagi?

Complex workflows easier to understand by turning them into clear visual diagrams. I find it useful that business teams can actually participate in process design instead of relying entirely on developers. The ability to quickly modify workflows without major rework helps when processes evolve. Built-in process tracking gives visibility into where things are stuck, which helps during operations.

It supports gradual automation, you don’t have to automate everything at once. It helps bring structure to processes that were previously informal or inconsistent. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

The interface can feel slightly outdated compared to newer tools. Setting up integrations with external systems can take effort. Debugging issues in live processes isn’t always intuitive. Documentation sometimes needs deeper exploration for advanced use cases. Review collected by and hosted on G2.com.

CH
Chad H.
Process Consultant
Mid-Market (51-1000 emp.)
"Easy, BPMN-Friendly Tool for Clear, Professional Workflow Diagrams"
5/5
What do you like best about Bizagi?

Its easy to get started with, even if you’re not very techincal. I mostly use it to create process diagrams and document worlflows. The interface is clean and straightforward, so its fast to build clear, professional looking diagrams without a lot of friction. It also has enough flexibility to handle more complex workflows while still feeling simple for everyday tasks. It follows BPMN standards, which makes sharing and aligning with other teams much easier. And if you want to go beyond basic modeling, there are integration options and automation features available as well. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

As models get larger, they can start to feel a bit heavy and slower to work with. Its not something I run into every day, but on bigger projects it becomes noticable and can affect the overall workflow. Review collected by and hosted on G2.com.

Maximiliano L.
ML
Maximiliano L.
IT Manager
Mid-Market (51-1000 emp.)
"Ask Ada: natural language reports and instant graphics"
5/5
What do you like best about Bizagi?

What saves my life is the Ask Ada AI Assistant. Instead of spending hours creating custom reports for management, you just throw in the question in natural language and it instantly generates charts. It has taken tons of operational work off our shoulders. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

The frustrating thing is the old SOAP Integrations when they fail. The Rules Engine sometimes doesn't catch the timeout and the work portal freezes badly. You have to insert Non-Contextualized Functions to handle retries through code so that the deployment doesn't end up failing. Review collected by and hosted on G2.com.

AE
Alexa E.
.Net Developer
Mid-Market (51-1000 emp.)
"Bizagi Makes Process Automation Approachable with Drag-and-Drop and Strong Integrations"
4.5/5
What do you like best about Bizagi?

Bizagi makes process automation more approachable with its drag and drop designer. It also supports integrations with REST services, SQL, SAP, Active Directory and other business applications, so tying into existing systems feels straightforward. Its process monitoring tools are useful for tracking workflow progress and seeing how work is moving through each step. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Bizagi features often need additional configuration and deployment can take longer on larger projects. I also think it would help to have more practical, real world examples to guide you through complex scenarios. I haven’t run into any difficulties using it. Review collected by and hosted on G2.com.

Jaya G.
JG
Jaya G.
Event Executive
Mid-Market (51-1000 emp.)
"Powerful process automation for events, but expect a serious onboarding phase"
5/5
What do you like best about Bizagi?

As the person in charge of making sure multiple big events run smoothly, I used to have a hard time keeping everything organized behind the scenes. It wasn't the fun, creative part of planning events that was the problem - it was the boring, logistical stuff. For example, sometimes a vendor would be waiting for approval, but the email would just sit in someone's inbox for days. Or, someone would be away from the office, and we'd have to wait for them to get back before we could move forward with something. And sometimes, tasks would fall through the cracks because we didn't have a clear system for keeping track of who was responsible for what. Everything was getting done, but it was taking a lot of extra effort to make it happen. We had to constantly follow up with people, send reminders, and manually keep track of everything. It was a lot of work, and it wasn't sustainable as we started to plan more and more events. Then we started using Bizagi, and it made a big difference. It gave us a way to actually plan out our processes and automate the work that needed to be done. The tool for building processes is really easy to use - I'm not a tech expert, but I was able to map out our workflows for things like confirming venues, onboarding vendors, and getting approvals without needing help from our IT department. Once we had those processes set up, the system took care of everything else. It handled the notifications, the reminders, and the escalations automatically. Things that used to require me to personally chase down approvals now just happened on their own. The visibility it gives me into what's going on with all of our events is amazing. I can look at any event and see exactly where everything stands - what approvals are still pending, what tasks are overdue, and who's working on what. Before, I had to send out multiple messages and wait for people to get back to me to get that kind of information. Now, I can walk into meetings with stakeholders and have a real-time picture of where everything is, which has completely changed the way we have those conversations. What I appreciate most about Bizagi is how well it scales. Whether we're planning a small community event or a huge corporate conference, the system can handle it. I can build templates for different types of events and adapt them as needed, without having to start from scratch every time. That alone has saved my team a huge amount of time when it comes to setting up our events. Overall, Bizagi has been a game-changer for us. It's helped us streamline our processes, reduce manual work, and improve communication. We're able to plan and execute events more efficiently, and that's made a big difference for our team and our stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

So, I want to give you my honest opinion about using Bizagi to design processes. The biggest challenge is the amount of time and effort you need to put in upfront. It's not just about learning the tool, but also about really understanding the process you're trying to automate. This can be tough, especially for teams that are used to informal systems and relying on individual knowledge. We spent almost three weeks just mapping out our core event workflows before we could even start building them in the platform. It was a lot of work, but it was necessary and worth it in the end. However, the sales process doesn't really prepare you for how much time and effort this will take. The interface is powerful, but it can be overwhelming at first, especially for new team members. Our junior coordinators took a few weeks to get comfortable using the process modeler and understanding how to work with active workflows without causing any problems. Bizagi does offer some training resources, but they're not all created equal - some areas are well-documented, while others seem to assume a level of technical expertise that not everyone has. Overall, it's worth noting that building a workflow in Bizagi requires a significant investment of time and effort, not just in learning the tool, but also in defining and documenting your processes. This can be a challenge, but it's also an opportunity to really understand and improve your processes. With time and practice, team members can get comfortable using the platform, but it's essential to be aware of the learning curve and plan accordingly. Sometimes, it's tough to customize the process logic for unusual situations. We have events where unexpected things happen - like a last-minute change in venue or a vendor backing out 48 hours before the event. In these cases, we need to override or manually change the standard workflow. But handling these exceptions in Bizagi can be tricky, it either requires changing the process or manual intervention by an admin, and doing this when time is of the essence is not always easy. Having more flexibility to adjust the workflow in real-time without having to republish the entire process would make a big difference in high-pressure situations. This would allow us to respond quickly to unexpected changes and ensure that our events run smoothly. With the ability to make adjustments on the fly, we could avoid the hassle of manual workarounds and reduce the risk of errors, which would be a huge relief when we're dealing with tight deadlines. Review collected by and hosted on G2.com.