# Best Business Process Management Software ## How Many Business Process Management Software Products Does G2 Track? **Total Products under this Category:** 194 ### Category Stats (Jul 2026) - **Average Rating:** 4.53/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** HighGear (+1.06%) - Among all products in this category, HighGear recorded the largest rating increase compared to last month _Last updated: July 25, 2026_ ## How Does G2 Rank Business Process Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 13,700+ Authentic Reviews - 194+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Business Process Management Software ![G2 Grid® for Business Process Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-process-management/grids.png?focus%5B%5D=122375&focus%5B%5D=2629&focus%5B%5D=3066&focus%5B%5D=1402291&focus%5B%5D=20785&focus%5B%5D=18747&focus%5B%5D=1507&focus%5B%5D=114120) Highlighted products: Microsoft Power Automate, Zapier, Laserfiche, Jotform Workflows, Bizagi, AuraQuantic, Appian, and Quixy. Underlying data: [Grid® JSON](https://www.g2.com/categories/business-process-management/grids.json?focus%5B%5D=microsoft-power-automate&focus%5B%5D=zapier&focus%5B%5D=laserfiche&focus%5B%5D=jotform-workflows&focus%5B%5D=bizagi&focus%5B%5D=auraquantic&focus%5B%5D=appian&focus%5B%5D=quixy) **Sponsored** ### Moxo Moxo is the AI orchestration platform built for business operations teams. From manual coordination to intelligent orchestration, Moxo transforms the way organizations run complex processes. The old way relies on scattered emails and manual follow-ups; the Moxo way keeps every step clear, connected, and accountable. We put human actions and decisions at the center of workflows, while AI and automation clear the manual work behind the scenes. By connecting people, systems, and AI, Moxo drives the right actions, from the right people, at the right time —whether it’s client onboarding, multi-party approvals, or ongoing account management. Business teams can eliminate bottlenecks, reduce drop-offs, and keep critical milestones moving forward. Trusted by leading global enterprises across financial services, consulting, legal, and healthcare, Moxo is the smarter way to orchestrate mission-critical workflows with confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=163&secure%5Bchosen_at%5D=2026-07-28T09%3A00%3A13Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=16700&secure%5Bresource_id%5D=163&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management&secure%5Btoken%5D=bb85228da3316448ba35687758ec6e1847419c124163a56383e88a8378b9fd16&secure%5Burl%5D=https%3A%2F%2Fwww.moxo.com%2Fproduct%2Foverview&secure%5Burl_type%5D=paid_promos) ### [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) Optimize business processes across your organization with a cloud-first, comprehensive automation platform, powered by low-code and AI. Modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,042 #### How Do G2 Users Rate Microsoft Power Automate? - **Intelligence:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Process Overview:** 8.5/10 (Category avg: 8.9/10) - **Process Analysis:** 8.2/10 (Category avg: 8.7/10) #### Who Is the Company Behind Microsoft Power Automate? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Company Website:** https://www.microsoft.com/ - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Software Engineer, RPA Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 34% Medium, 32% Large #### What Do G2 Reviewers Say About Microsoft Power Automate? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly nature** of Microsoft Power Automate, enabling easy automation without coding expertise. - Users appreciate the **time-saving automation** of Microsoft Power Automate, enhancing productivity and reducing manual tasks significantly. - Users enjoy the **easy integrations** of Power Automate, enhancing productivity with seamless connectivity to other Microsoft apps. - Users appreciate the **seamless integrations** with Microsoft tools, significantly enhancing productivity and saving valuable time. - Users find Microsoft Power Automate to be a **powerful tool for process automation** , significantly improving efficiency and organization. ##### Cons - Users find **Microsoft Power Automate complex** , with difficulties in debugging and a steep learning curve for advanced features. - Users find **slow performance** frustrating, impacting user experience and complicating workflow management in Power Automate. - Users find Microsoft Power Automate to be **expensive** and cite challenges with data limits and learning resources. - Users experience **software bugs** causing delays and a lack of timely notifications for failed flows, leading to inconvenience. - Users express frustration with the **various bugs and rigidity** in Microsoft Power Automate, impacting workflow and experience. #### What Are Recent G2 Reviews of Microsoft Power Automate? **["Easy Drag-and-Drop Workflow Automation That Fits Perfectly in the Microsoft Stack"](https://www.g2.com/survey_responses/microsoft-power-automate-review-12836935)** **Rating:** 5.0/5.0 stars _— Tanzim S._ [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12836935) **["Efficient and easy-to-implement automation"](https://www.g2.com/survey_responses/microsoft-power-automate-review-11356351)** **Rating:** 5.0/5.0 stars _— William Adrian C._ [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-11356351) ### [Zapier](https://www.g2.com/products/zapier/reviews) Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,062 #### How Do G2 Users Rate Zapier? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Process Overview:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Zapier? - **Seller:** [Zapier](https://www.g2.com/sellers/zapier) - **Company Website:** https://zapier.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @zapier (95,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zapier (1,473 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 70% Small, 24% Medium #### What Do G2 Reviewers Say About Zapier? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Zapier, effortlessly automating tasks with seamless integrations and a user-friendly interface. - Users appreciate the **seamless automation** offered by Zapier, effortlessly connecting tools and saving significant time on tasks. - Users love the **wide range of integrations** in Zapier, enhancing automation and improving productivity across various tools. - Users value the **easy integrations** of Zapier, enabling seamless automation across essential platforms like Google Workspace. - Users value the **wide range of integrations** in Zapier, enhancing task automation across various platforms effortlessly. ##### Cons - Users find Zapier to be **expensive** for the features it offers, especially when scaling usage over time. - Users find that Zapier has **pricing issues** as costs surge with advanced workflows, limiting access to essential features. - Users find the **setup complexity** of Zapier challenging, especially in error diagnosis and testing limitations. - Users experience a **steep learning curve** , particularly those without a coding background, making efficient usage challenging. - Users find Zapier's **limited features** in the free plan restrictive for growing workflows and advanced automations. #### What Are Recent G2 Reviews of Zapier? **["Zapier has changed a lot recently!"](https://www.g2.com/survey_responses/zapier-review-12997643)** **Rating:** 4.5/5.0 stars _— Yauhen D._ [Read full review](https://www.g2.com/survey_responses/zapier-review-12997643) **["Easy to Use with a Huge Range of Integrations"](https://www.g2.com/survey_responses/zapier-review-12938138)** **Rating:** 4.0/5.0 stars _— Richard D._ [Read full review](https://www.g2.com/survey_responses/zapier-review-12938138) ### [Laserfiche](https://www.g2.com/products/laserfiche/reviews) Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise. ✓ Organize Your Content with AI-Powered Document Management Optimize your operations and increase team productivity with AI-powered document management. Centralize your content, improve collaboration and maintain audit trails to support compliance needs. ✓ Boost Your Productivity with Intelligent Automation Increase efficiency by automating tasks with low-code process automation and prebuilt solution templates. Work smarter and shift your team’s focus to higher priority strategic goals. ✓ Unify Your Systems with Powerful Integrations Laserfiche is the backbone connecting hundreds of mission-critical applications. Users can access relevant documents from a single location, eliminating the need to search across multiple platforms. ✓ Elevate Your Work with Laserfiche AI Laserfiche AI enables organizations to simplify their work, take control of processes and supercharge productivity — all without losing sight of critical data privacy and security standards. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,206 #### How Do G2 Users Rate Laserfiche? - **Intelligence:** 8.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Process Overview:** 8.9/10 (Category avg: 8.9/10) - **Process Analysis:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Laserfiche? - **Seller:** [Laserfiche](https://www.g2.com/sellers/laserfiche) - **Company Website:** https://www.laserfiche.com/ - **Year Founded:** 1976 - **HQ Location:** Long Beach, California - **Twitter:** @laserfiche (4,770 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/19414/ (403 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Deputy City Clerk, Business Systems Analyst - **Top Industries:** Government Administration, Education Management - **Company Size:** 60% Medium, 25% Large #### What Do G2 Reviewers Say About Laserfiche? _AI-generated summary from verified user reviews_ ##### Pros - Users find Laserfiche to be **user-friendly** , enhancing workflow with reliable support and intuitive document management. - Users love Laserfiche for its **process automation** , streamlining workflows and simplifying business processes effectively. - Users love the **automation of forms processes** with Laserfiche, enhancing efficiency and organization in their workflows. - Users value the **flexible and robust workflows** of Laserfiche, enhancing document management and integration efficiency. - Users praise the **efficient document management** capabilities of Laserfiche, which enhance workflow and improve organization. ##### Cons - Users find the **learning curve steep** , making it challenging to keep up with Laserfiche's rapid updates. - Users find the **learning difficulty** of Quickfield challenging, making navigation and advanced functionality frustrating. - Users find that **missing features** hinder functionality, as essential tools for PDFs and other aspects are lacking. - Users face **update issues** that can disrupt workflows and challenge new users, despite extensive training resources available. - Users report **performance issues** with Laserfiche, including slow form builds and delayed feature implementations. #### What Are Recent G2 Reviews of Laserfiche? **["Document Management and Automation"](https://www.g2.com/survey_responses/laserfiche-review-3536890)** **Rating:** 4.5/5.0 stars _— Matthew D._ [Read full review](https://www.g2.com/survey_responses/laserfiche-review-3536890) **["Robust and Reliable"](https://www.g2.com/survey_responses/laserfiche-review-10968098)** **Rating:** 4.5/5.0 stars _— Holly V._ [Read full review](https://www.g2.com/survey_responses/laserfiche-review-10968098) ### [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) Jotform Workflows is a powerful no-code automation platform that makes it easy to streamline, manage, and optimize your business processes from end to end. Using an intuitive drag-and-drop builder, you can design custom workflows that match your exact needs — whether you’re routing approvals, collecting payments, assigning tasks, or automating repetitive steps across your organization. Jotform Workflows eliminates manual work, reduces errors, and helps teams move faster by keeping every process consistent, transparent, and fully automated. With 200+ professionally designed workflow templates, getting started is effortless. Choose a ready-made workflow for HR, finance, operations, customer service, education, healthcare, or any other use case, and customize it to fit your processes. Workflows can include conditional logic, automated notifications, role-based approvals, and dynamic routing rules that adapt to each form submission, ensuring the right steps happen at the right time. For organizations that rely on payments, Jotform Workflows supports automated payment collection and processing through 40+ trusted payment gateways, including PayPal, Square, and Stripe. You can trigger payments based on user selections, approval steps, or predefined conditions, helping you collect funds quickly and accurately without manual intervention. Seamless integration is at the heart of Jotform Workflows. Connect your workflows to 200+ popular apps — including Slack, Google Sheets, Airtable, HubSpot, Trello, and more — to automatically sync data, create tasks, notify team members, or update external systems in real time. This creates a fully connected ecosystem where every submission triggers the right actions across your tools. Jotform Workflows also includes powerful task management capabilities. Create tasks, assign them to team members, track progress, and automate follow-ups based on form responses or workflow conditions. This centralizes all activity into one organized workspace, giving teams full visibility into what needs to happen next. All workflow data is automatically stored and organized in Jotform Tables and Jotform Inbox. View submissions as spreadsheets, calendars, or cards, manage permissions for team members, and respond to approvals or requests quickly from any device. This ensures complete oversight and helps teams make informed decisions faster. With robust automation, deep integrations, secure data handling, and a no-code builder anyone can use, Jotform Workflows empowers organizations of all sizes to create efficient, scalable, and fully automated processes — without relying on developers or technical expertise. **Average Rating:** 4.5/5.0 **Total Reviews:** 563 #### How Do G2 Users Rate Jotform Workflows? - **Intelligence:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Process Overview:** 8.5/10 (Category avg: 8.9/10) - **Process Analysis:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Jotform Workflows? - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 63% Small, 30% Medium #### What Do G2 Reviewers Say About Jotform Workflows? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Jotform Workflows, making setup and monitoring straightforward and efficient. - Users love the **automation capabilities** of Jotform Workflows, greatly enhancing efficiency and streamlining processes effortlessly. - Users appreciate the **easy-to-use form creation** in Jotform Workflows, enabling smooth workflows and customization options. - Users value the **easy integrations** with platforms like Hubspot, enhancing their workflow efficiency significantly. - Users love the **customization options** in Jotform Workflows, enabling seamless brand alignment and efficient form creation. ##### Cons - Users find the **steep learning curve** for advanced features challenging, making implementation difficult for newcomers. - Users find the **navigational complexity** of Jotform Workflows time-consuming and challenging during setup and personalization. - Users express frustration over the **missing features** , particularly lacking communication channels and intuitive project management tools. - Users face **integration issues** with limited customizability, creating challenges for complex workflows and overall user experience. - Users experience **form issues** like slow searches and incompatibility with encrypted forms, affecting workflow efficiency. #### What Are Recent G2 Reviews of Jotform Workflows? **["Intuitive Tool for Faster Candidate Email Updates"](https://www.g2.com/survey_responses/jotform-workflows-review-12956925)** **Rating:** 4.5/5.0 stars _— Harold D._ [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12956925) **["Helps Me Keep Daily Consultation and Follow-up Work More Organized"](https://www.g2.com/survey_responses/jotform-workflows-review-12723636)** **Rating:** 4.5/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12723636) ### [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) AuraQuantic is an enterprise No-Code Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to help organizations design, automate, and orchestrate end-to-end business processes without complex coding. As a powerful Business Orchestration and Automation Platform, AuraQuantic connects people, data, and enterprise systems to streamline operations across the entire organization. Built for both business and IT teams, AuraQuantic enables rapid creation of workflow-driven applications through visual modeling and centralized governance. Organizations use the platform to standardize operations, eliminate manual tasks, and gain real-time visibility with full traceability—making it ideal for scalable Business Process Automation (BPA) and enterprise digital transformation. Key capabilities include: - Visual workflow design and rule-based automation - Real-time dashboards and performance monitoring - Seamless integration with ERP, CRM, SharePoint, legacy systems, databases, and APIs - Centralized data orchestration across departments - Enterprise-grade security, scalability, and governance controls A key differentiator is AuraQuantic’s embedded Artificial Intelligence (AI) and AI agents, which enhance automation through: - AI-powered document processing and intelligent data extraction - Predictive analytics and automated decision rules - Smart task routing and contextual recommendations - Dynamic workflow optimization By combining no-code application development, advanced BPM functionality, AI-driven automation, and enterprise orchestration, AuraQuantic enables organizations to reduce costs, increase productivity, strengthen compliance, and enhance customer-facing processes across industries such as finance, healthcare, education, manufacturing, and public administration. **Average Rating:** 4.9/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate AuraQuantic? - **Intelligence:** 9.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Process Overview:** 9.9/10 (Category avg: 8.9/10) - **Process Analysis:** 9.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind AuraQuantic? - **Seller:** [AuraQuantic](https://www.g2.com/sellers/auraquantic) - **Company Website:** https://www.auraquantic.com - **Year Founded:** 2002 - **HQ Location:** Miami, FL - **LinkedIn® Page:** https://www.linkedin.com/company/auraquantic (124 employees on LinkedIn®) #### Who Uses This Product? - **Company Size:** 53% Medium, 40% Large #### What Do G2 Reviewers Say About AuraQuantic? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation efficiency** of AuraQuantic, enabling seamless process automation and enhanced customization without coding skills. - Users enjoy the **real-time insights** of AuraQuantic, transforming anxiety into peace of mind about business processes. - Users appreciate the **peace of mind** provided by AuraQuantic, enabling real-time visibility into their business processes. - Users value the **customization options** of AuraQuantic, enabling effortless automation and a tailored user experience. - Users value the **ease of use** in AuraQuantic, providing real-time insights and reducing the stress of uncertainty. ##### Cons - Users find the **complexity challenging** , requiring significant mental effort to master the system initially. - Users find the **learning curve steep** , requiring significant effort to master AuraQuantic's complex functionalities effectively. - Users find the **learning difficulty** of AuraQuantic challenging, requiring significant mental effort to master its capabilities. - Users find the **steep learning curve** of AuraQuantic challenging, requiring significant mental effort to master initially. #### What Are Recent G2 Reviews of AuraQuantic? **["Now we are more productive with AuraQuantic"](https://www.g2.com/survey_responses/auraquantic-review-10247811)** **Rating:** 5.0/5.0 stars _— Daniel V._ [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10247811) **["Automation and Efficiency"](https://www.g2.com/survey_responses/auraquantic-review-10770192)** **Rating:** 5.0/5.0 stars _— Amelia M._ [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10770192) ### [Appian](https://www.g2.com/products/appian/reviews) Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ **Average Rating:** 4.5/5.0 **Total Reviews:** 435 #### How Do G2 Users Rate Appian? - **Intelligence:** 8.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Process Overview:** 8.5/10 (Category avg: 8.9/10) - **Process Analysis:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Appian? - **Seller:** [Appian](https://www.g2.com/sellers/appian) - **Company Website:** https://www.appian.com - **Year Founded:** 1999 - **HQ Location:** McLean, Virginia - **Twitter:** @Appian (16,293 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8088/ (2,501 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Manager, Consultant - **Top Industries:** Financial Services, Banking - **Company Size:** 57% Large, 28% Medium #### What Do G2 Reviewers Say About Appian? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Appian, enabling quick transformation of complex business processes into applications. - Users value the **efficient automation** in Appian, enabling rapid transformation of complex business processes into functional applications. - Users appreciate the **low-code approach** of Appian, enabling quick development of complex business applications efficiently. - Users praise the **effective orchestration of processes** in Appian, enhancing business logic over boilerplate code. - Users appreciate the **forward-thinking AI capabilities** of Appian, enhancing innovation and streamlining the development process. ##### Cons - Users note the **limited features** of Appian, expressing a desire for more essential enhancements without extra costs. - Users find Appian's **licensing costs to be expensive** , limiting their ability to adopt the platform effectively. - Users find Appian to have **limited flexibility** for custom UI and complex logic, impacting development ease. - Users find **complexity in customization** with Appian, as it can be difficult to meet specific business needs. - Users find **limited customization** in Appian, especially for complex UIs and debugging, impacting their development experience. #### What Are Recent G2 Reviews of Appian? **["Implementation and Costs: Major Challenges for Appian"](https://www.g2.com/survey_responses/appian-review-12935187)** **Rating:** 4.0/5.0 stars _— Manuel Yeison S._ [Read full review](https://www.g2.com/survey_responses/appian-review-12935187) **["Streamlined Our Operations with Low-Code Power"](https://www.g2.com/survey_responses/appian-review-12900106)** **Rating:** 5.0/5.0 stars _— Alemu J._ [Read full review](https://www.g2.com/survey_responses/appian-review-12900106) ### [Quixy](https://www.g2.com/products/quixy/reviews) Quixy is a cloud-based, user-friendly platform that empowers users without coding skills to create enterprise-grade applications ten times faster using a simple drag-and-drop design. Built for today’s dynamic business environment, Quixy allows businesses to build and manage enterprise applications quickly and effortlessly, enhancing efficiency, transparency, and productivity across operations. With a wide range of pre-built solutions for various use cases such as CRM, Project Management, HRMS, and more. Quixy simplifies application development and helps organizations stay agile while meeting their unique needs. The platform also integrates a seamless cloud database, enterprise-grade security, regulatory compliance, and a scalable infrastructure to support global business operations. Schedule a Demo at https://quixy.com/get-demo/ **Average Rating:** 5.0/5.0 **Total Reviews:** 129 #### How Do G2 Users Rate Quixy? - **Intelligence:** 9.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Process Overview:** 9.9/10 (Category avg: 8.9/10) - **Process Analysis:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Quixy? - **Seller:** [Quixy](https://www.g2.com/sellers/quixy) - **Year Founded:** 2019 - **HQ Location:** Hyderabad, Telangana - **LinkedIn® Page:** https://www.linkedin.com/company/14492640/ (229 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Senior Software Engineer, Associate Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Medium, 23% Small #### What Do G2 Reviewers Say About Quixy? _AI-generated summary from verified user reviews_ ##### Pros - Users value Quixy's **easy and fast automation** , effectively streamlining workflows and significantly reducing manual efforts. - Users find **automation incredibly easy** with Quixy, streamlining workflows and saving time with its user-friendly platform. - Users praise Quixy for its **easy and fast automation** , enhancing internal workflows and saving considerable time and effort. - Users value the **ease of automation** Quixy offers, allowing seamless workflow management without coding skills. - Users praise Quixy's **powerful workflow automation capabilities** , making complex processes easy and efficient without coding requirements. ##### Cons - Users experience **slow refresh speeds and buffering** , along with occasional missed notifications that disrupt their workflow. - Users experience **communication issues** due to low refresh speeds and missed notifications, impacting overall efficiency. - Users face **email issues** due to slow refresh speeds and missed notifications affecting user experience. - Users experience **lagging issues** with slow refresh speeds and missed notifications, impacting their overall experience. - Users experience **performance issues** like low refresh speed and missed notifications, impacting their workflow efficiency. #### What Are Recent G2 Reviews of Quixy? **["Automated our workflow"](https://www.g2.com/survey_responses/quixy-review-6873231)** **Rating:** 5.0/5.0 stars _— Sanjiv K._ [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) **["Quixy - The only destination for automating workflows"](https://www.g2.com/survey_responses/quixy-review-10408888)** **Rating:** 5.0/5.0 stars _— Fojeme M._ [Read full review](https://www.g2.com/survey_responses/quixy-review-10408888) ### [Camunda](https://www.g2.com/products/camunda/reviews) Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Recognized as a Visionary in the Gartner Magic Quadrant™ for BOAT 2025 and rated 5/5 in Orchestration by Forrester. For more information, visit camunda.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 317 #### How Do G2 Users Rate Camunda? - **Intelligence:** 7.6/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Process Overview:** 8.7/10 (Category avg: 8.9/10) - **Process Analysis:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Camunda? - **Seller:** [Camunda](https://www.g2.com/sellers/camunda) - **Company Website:** https://www.camunda.com/ - **Year Founded:** 2008 - **HQ Location:** Berlin, Deutschland - **Twitter:** @Camunda (6,135 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3221992/ (693 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Banking, Financial Services - **Company Size:** 45% Large, 31% Medium #### What Do G2 Reviewers Say About Camunda? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Camunda, finding it simple to model and communicate complex processes visually. - Users appreciate the **automation capabilities** of Camunda, finding it intuitive and powerful for process modeling and management. - Users value Camunda's **flexibility** that allows easy adaptation to changing requirements and keeps tools up to date. - Users value the **scalability and thoughtfulness** of Camunda for enterprise-level BPM implementations, driving effective process management. - Users commend the **flexibility for integrations** in Camunda, enabling seamless connections with various services and AI functionalities. ##### Cons - Users find the **complexity of Camunda** can be challenging, especially for those new to BPMN and development. - Users find the **learning curve challenging** , particularly for those without a technical background or familiarity with BPMN. - Users experience **setup difficulties** with Camunda, particularly when lacking DevOps expertise and ease of use for business users. - Users often find the **difficult learning curve** of Camunda challenging, especially those new to BPMN and process management. - Users find Camunda to have **high costs** that may pose challenges, especially for smaller teams and newcomers. #### What Are Recent G2 Reviews of Camunda? **["Camunda: Scalable Flexibility with Some Adoption Challenges"](https://www.g2.com/survey_responses/camunda-review-12624528)** **Rating:** 4.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/camunda-review-12624528) **["From Automation to Business Value"](https://www.g2.com/survey_responses/camunda-review-12950900)** **Rating:** 5.0/5.0 stars _— Maryia A._ [Read full review](https://www.g2.com/survey_responses/camunda-review-12950900) ### [Nintex](https://www.g2.com/products/nintex-nintex/reviews) Nintex helps companies unlock the power of endless possibilities with agentic business orchestration. Today, more than 7,000 public and private sector organizations across 100+ countries turn to the Nintex platform to automate how work gets done, remove friction from business processes, and unlock the full potential of their people. Nintex CE allows organizations to govern how people, systems, and AI work together: combining the speed and innovation of easy, low-code application development, with the flexibility of workflow orchestration, and the intelligence of AI agents to build solutions that solve their unique business challenges. Nintex K2 allows organizations to get advanced orchestration, control, and scalability, while keeping data securely on-premises to meet the exacting standards of highly regulated entities or those with strict data sovereignty requirements. Harness powerful on-prem automation, rich application development, and complex case management with full control. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,272 #### How Do G2 Users Rate Nintex? - **Intelligence:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Process Overview:** 8.4/10 (Category avg: 8.9/10) - **Process Analysis:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Nintex? - **Seller:** [Nintex](https://www.g2.com/sellers/nintex) - **Company Website:** https://www.nintex.com - **Year Founded:** 2006 - **HQ Location:** Bellevue, WA - **LinkedIn® Page:** https://www.linkedin.com/company/258303/ (1,192 employees on LinkedIn®) #### Who Uses This Product? - **Who Uses This:** Business Analyst, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Large, 40% Medium #### What Do G2 Reviewers Say About Nintex? _AI-generated summary from verified user reviews_ ##### Pros - Users find Nintex to be **easy to use** , facilitating quick upskilling and efficient workflow automation for everyone. - Users value the **ease of automation** with Nintex, facilitating streamlined workflows and reducing manual workload effectively. - Users praise the **intuitive workflow management** of Nintex, enabling seamless implementation and reliable automation. - Users praise the **easy setup** of Nintex, facilitating quick implementation of features without any issues. - Users value the **versatility** of Nintex, enabling both simple and complex workflow automation with ease and flexibility. ##### Cons - Users note the **limited features** of Nintex for data tasks, impacting speed and customization flexibility. - Users experience a **learning curve** with Skuid, finding it challenging to master its advanced features and capabilities. - Users find Nintex to be **expensive** , especially for smaller teams, which can hinder overall adoption and usage. - Users find **complexity** in understanding advanced features and managing workflows, which may hinder their productivity and experience. - Users express concern over **limited customization** options in Nintex, which can hinder advanced workflow design and flexibility. #### What Are Recent G2 Reviews of Nintex? **["Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow"](https://www.g2.com/survey_responses/nintex-review-12729348)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/nintex-review-12729348) **["Boosts Productivity with No-Code Automation"](https://www.g2.com/survey_responses/nintex-review-12454818)** **Rating:** 4.0/5.0 stars _— Valerie D._ [Read full review](https://www.g2.com/survey_responses/nintex-review-12454818) ### [Pega Platform](https://www.g2.com/products/pega-platform/reviews) Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour **Average Rating:** 4.2/5.0 **Total Reviews:** 199 #### How Do G2 Users Rate Pega Platform? - **Intelligence:** 8.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Process Overview:** 9.2/10 (Category avg: 8.9/10) - **Process Analysis:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Pega Platform? - **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems) - **Year Founded:** 1983 - **HQ Location:** Cambridge, MA - **Twitter:** @pega (45,022 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pegasystems (5,558 employees on LinkedIn®) - **Ownership:** NASDAQ:PEGA #### Who Uses This Product? - **Who Uses This:** Senior Software Engineer, Consultant - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 68% Large, 20% Medium #### What Do G2 Reviewers Say About Pega Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer support** provided by Pega, enhancing their onboarding and integration experience. - Users appreciate the **strong case management** and effective automation of complex processes in Pega Platform, enhancing operations. - Users appreciate the **ease of use** of Pega Platform, enabling automation and integration without complex coding. - Users appreciate the **easy integration and user-friendly interface** of Pega Platform, enhancing their overall experience and functionality. - Users value the **easy integrations** with various systems and the capability to enhance business processes effectively. ##### Cons - Users find the **customization limitations** of the Pega Platform frustrating, often sacrificing ideal designs for compatibility. - Users find the **limited features** of Pega Platform frustrating, hindering their ability to customize for their needs. - Users find the **outdated interface** of the Pega Platform frustrating, impacting customization and overall user experience. - Users find the **poor interface design** of Pega Platform frustrating, limiting customization and affecting overall usability. - Users are frustrated with the **poor UI** of the Pega Platform, facing limitations and outdated design elements. #### What Are Recent G2 Reviews of Pega Platform? **["Quick, Easy, and Highly Configurable—Pega Keeps Getting Better"](https://www.g2.com/survey_responses/pega-platform-review-12711599)** **Rating:** 4.5/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) **["Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations"](https://www.g2.com/survey_responses/pega-platform-review-12751402)** **Rating:** 4.5/5.0 stars _— Surendra P._ [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) ### [Emakin](https://www.g2.com/products/emakin/reviews) Emakin is a Low-Code/No-Code Business Process Management (BPM) platform that helps organisations design, automate and manage business processes without the need for extensive software development. The platform provides a visual environment where users can model workflows, integrate systems and monitor operations, enabling faster adaptation to business, operational and regulatory changes across different departments. Emakin is used by companies of all sizes, particularly in sectors such as finance, insurance, retail, healthcare, manufacturing, pharmaceutical and education. It helps them streamline routine work, eliminate manual errors and achieve consistent process execution across teams. Emakin combines workflow automation, case management and analytics capabilities within a unified system that promotes collaboration and shared visibility between business and IT users. Key capabilities include • Visual process and form design – model and configure workflows and user interfaces through an intuitive drag and drop environment • Case management and task tracking – gain full visibility into ongoing operations, monitor progress, manage exceptions and track performance indicators efficiently • Integration hub – connect enterprise systems and data sources through APIs, databases and web services for seamless interoperability • Decision and rules management – configure business rules and decision models to ensure consistent, transparent and rule based operations • Analytics and reporting – access real time dashboards and detailed insights into process performance, bottlenecks and compliance metrics Emakin enables organisations to optimise their workflows, shorten turnaround times and maintain control over complex processes. It serves as a comprehensive platform for digital transformation, supporting approvals, service requests, compliance workflows and other enterprise-wide operations with agility and precision. **Average Rating:** 4.9/5.0 **Total Reviews:** 28 #### How Do G2 Users Rate Emakin? - **Intelligence:** 8.7/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Process Overview:** 10.0/10 (Category avg: 8.9/10) - **Process Analysis:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Emakin? - **Seller:** [Emakin](https://www.g2.com/sellers/emakin) - **Year Founded:** 2010 - **HQ Location:** Dublin City, IE - **LinkedIn® Page:** https://www.linkedin.com/company/emakin (14 employees on LinkedIn®) #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 61% Small, 25% Large #### What Do G2 Reviewers Say About Emakin? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Emakin, benefiting from seamless integrations and user-friendly design. - Users highlight the **easy integrations** of Emakin, simplifying user management and enhancing overall operational efficiency. - Users value the **flexibility** of Emakin, appreciating its seamless integration and adaptability to changing business demands. - Users value Emakin's **seamless integration capabilities** , enhancing operational efficiency and simplifying user management through various services. - Users value the **flexibility of low-code development** in Emakin, enhancing ease of project implementation and management. ##### Cons - Users face a noticeable **learning curve** initially, particularly if new to BPM tools or advanced customizations. - Users note a **limited customization** capability in Emakin, hindering adaptability for specific needs and advanced features. - Users face a **minor coding difficulty** when first navigating Emakin, especially for advanced customizations. - Users feel the **limited customization options** restrict flexibility and adaptability for diverse user needs. - Users highlight the **missing features** in Emakin, suggesting the need for better training and more templates for efficiency. #### What Are Recent G2 Reviews of Emakin? **["Scalable low-code platform for managing diverse business processes"](https://www.g2.com/survey_responses/emakin-review-12638374)** **Rating:** 5.0/5.0 stars _— Alperen M._ [Read full review](https://www.g2.com/survey_responses/emakin-review-12638374) **["Emakin within BPM Platforms"](https://www.g2.com/survey_responses/emakin-review-12308155)** **Rating:** 5.0/5.0 stars _— Faruk ._ [Read full review](https://www.g2.com/survey_responses/emakin-review-12308155) ### [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) LogicGate is the Leading AI GRC Platform for the Enterprise, providing the flexibility, scalability, and intuitive automations that empower leaders to be more effective. The Risk Cloud platform offers a holistic view of enterprise-wide risk, combining AI-driven workflows, real-time insights, and seamless integrations to deliver actionable intelligence. With over 40 purpose-built applications, the no-code platform adapts to any environment and remains easy to use across the enterprise. LogicGate helps risk teams quantify their impact, align with business priorities, and move beyond compliance, supporting sustainable growth, improved operational efficiency, and a dynamic, predictive approach to risk and resilience. **Average Rating:** 4.6/5.0 **Total Reviews:** 189 #### How Do G2 Users Rate LogicGate Risk Cloud? - **Intelligence:** 8.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Process Overview:** 9.2/10 (Category avg: 8.9/10) - **Process Analysis:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind LogicGate Risk Cloud? - **Seller:** [LogicGate](https://www.g2.com/sellers/logicgate) - **Company Website:** https://www.logicgate.com - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @LogicGate (842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10009944/ (243 employees on LinkedIn®) #### Who Uses This Product? - **Top Industries:** Financial Services, Insurance - **Company Size:** 52% Large, 37% Medium #### What Do G2 Reviewers Say About LogicGate Risk Cloud? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of LogicGate Risk Cloud, enhancing their confidence and efficiency in navigating processes. - Users appreciate the **customizability** of LogicGate Risk Cloud, enabling tailored solutions without extensive coordination or delays. - Users highlight the **flexibility and customization** of LogicGate Risk Cloud, enabling swift adjustments without external coordination. - Users appreciate the **high level of customization** in LogicGate Risk Cloud, allowing tailored solutions with ease. - Users find LogicGate Risk Cloud to be **intuitive and user-friendly** , enabling effortless control management without technical support. ##### Cons - Users feel there is significant **improvement needed** in the history log details and overall GUI aesthetics. - Users find the **learning difficulty** of LogicGate Risk Cloud challenging, especially without prior GRC experience. - Users find the **missing features** frustrating, as manual dashboard creation and limited logs hinder their efficiency. - Users find **initial setup and workflow configurations challenging** , leading to complications in efficient policy management and collaboration. - Users find the **inadequate reporting** in LogicGate Risk Cloud lacking detail and customization, impacting their overall efficiency. #### What Are Recent G2 Reviews of LogicGate Risk Cloud? **["Streamlined GRC Management with Customization Challenges"](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168)** **Rating:** 4.5/5.0 stars _— Rajesh S._ [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168) **["Streamlined GRC Tool with Excellent Training Resources"](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613)** **Rating:** 5.0/5.0 stars _— Samantha Z._ [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613) ### [IBM Blueworks Live](https://www.g2.com/products/ibm-blueworks-live/reviews) IBM Blueworks Live is a cloud-based business process modeling and management solution designed to help organizations identify, document, and improve their business processes through intuitive mapping and real-time collaboration. As a type of Business Process Management (BPM) software, IBM Blueworks Live is built for any company that needs a unified solution to document, analyze, and optimize their workflows. This tool serves as a single source of truth for business process documentation, providing comprehensive support for process discovery, modeling, and management. It is particularly valuable for companies looking to standardize operations, enhance collaboration, and ensure compliance in highly regulated environments. IBM Blueworks Live stands out by offering built-in support for industry-standard diagrams, such as BPMN 2.0, and real-time editing features, making it easier for teams to communicate, make decisions, and drive process improvements effectively from anywhere. Key Features and Benefits: Intuitive Process Discovery and Mapping: - Drag-and-drop interface with pre-built templates for easy process mapping. - Built-in support for BPMN 2.0 ensures standardized and clear process diagrams. - Simplifies the identification and documentation of processes, reducing time and effort. Unified Single Source of Truth: - Comprehensive process modeling and decision modeling capabilities. - Consistent and accurate documentation across the organization. - Enhances decision-making with reliable and standardized information. Real-Time Collaboration and Governance: - Instant visibility of changes, integrated chat, and audit trails for better governance. - Supports role-based access and process integrity management. - Facilitates collaboration with team members, ensuring that everyone stays aligned. Compliance and Standardization: - Helps manage regulatory compliance through structured process documentation. - Reduces the risk of compliance breaches with up-to-date and accurate process information. - Supports governance with audit trails and revision histories. Cloud-Based Accessibility: - No need for complex software installations; accessible from anywhere with internet connectivity. - Scalable and adaptable to suit both small teams and large enterprises. IBM Blueworks Live is ideal for businesses that need a reliable starting point for process improvement initiatives, enabling teams to work more efficiently while maintaining control over their operations. Its ability to provide a unified view of business processes with robust collaboration features sets it apart from other tools, helping organizations achieve higher productivity and smoother operations. **Average Rating:** 4.3/5.0 **Total Reviews:** 70 #### How Do G2 Users Rate IBM Blueworks Live? - **Intelligence:** 6.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Process Overview:** 8.6/10 (Category avg: 8.9/10) - **Process Analysis:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind IBM Blueworks Live? - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) - **Ownership:** SWX:IBM #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 61% Large, 32% Medium #### What Do G2 Reviewers Say About IBM Blueworks Live? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **user-friendly interface** of IBM Blueworks Live enhances their mapping experience and simplifies workflow creation. - Users admire the **improved efficiency and collaboration features** of IBM Blueworks Live, enhancing process mapping experience. - Users appreciate the **easy team collaboration** in IBM Blueworks Live, simplifying workflows and enhancing communication effectively. - Users value the **real-time cloud collaboration** and ease of use in IBM Blueworks Live for efficient process management. - Users praise IBM Blueworks Live for its **enhanced efficiency** and seamless collaboration, improving team workflows significantly. ##### Cons - Users are frustrated with **missing features** in IBM Blueworks Live, affecting user management and workflow capabilities. - Users find the **tool limitations** of IBM Blueworks Live hinder productivity and restrict effective collaboration. - Users find the **complexity and learning curve** of IBM Blueworks Live challenging, particularly with larger projects. - Users find the **cost to be high** , especially for smaller teams compared to other market alternatives. - Users find **IBM Blueworks Live's limited features** frustrating, especially in handling complex processes and outdated diagram options. #### What Are Recent G2 Reviews of IBM Blueworks Live? **["Simplifying our work with IBM Bluework Live."](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320)** **Rating:** 5.0/5.0 stars _— Rahul C._ [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320) **["IBM Blueworks Review"](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954) - ‹ Prev‹ Prev - 1 - [2](/categories/business-process-management?order=g2_score&page=2#product-list) - [3](/categories/business-process-management?order=g2_score&page=3#product-list) - [4](/categories/business-process-management?order=g2_score&page=4#product-list) - [5](/categories/business-process-management?order=g2_score&page=5#product-list) - … - [12](/categories/business-process-management?order=g2_score&page=12#product-list) - [13](/categories/business-process-management?order=g2_score&page=13#product-list) - [Next ›Next ›](/categories/business-process-management?order=g2_score&page=2#product-list) Spotlight Categories [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence) [Business Continuity Management (BCM) Software Solutions](https://www.g2.com/categories/business-continuity-management-software) [Spend Management Software](https://www.g2.com/categories/spend-management) [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor) Similar Categories - [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps) - [Business Process Simulation](/categories/business-process-simulation) - [Decision Management Platforms](/categories/decision-management-platforms) - [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa) - [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp) - [Other Process Automation](/categories/other-process-automation) - [Process Mining](/categories/process-mining-tools) - [Process Orchestration](/categories/process-orchestration) - [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa) - [Workflow Management](/categories/workflow-management) [Browse Business Process Management Themes](/categories/business-process-management/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Business process management (BPM) software defines, automates, and reports on processes that optimize businesses and deliver on company goals. These tools aid in improving workflows and enhancing overall efficacy in day-to-day functions. BPM systems define processes spanning an entire company’s operations and subsequently monitor those processes. These tools can also be used to automate processes. The strength of BPM systems lies in their ability to provide an overview of the entire company, rendering them suitable for use by any department. However, they are commonly favored by operations teams. BPM systems can incorporate case management features, leading to common integrations with [CRM software](https://www.g2.com/categories/crm). While BPM software shares features and functionalities with other solutions, it is crucial to understand the differences between various offerings. Although both BPM systems and [workflow management software](https://www.g2.com/categories/workflow-management) facilitate the definition and management of sequences of business activities and tasks, the former is distinguished since it provides users the ability to get a broader picture of all the processes in an organization. While workflow management is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished. Businesses looking to create internal applications to streamline processes and automate tasks can utilize [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) like low-code and no-code development platforms. These platforms sometimes have tools that assist in building process automation into applications. Solutions specifically tailored for building applications for a process automation use case are called [digital process automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa) software. Finally, businesses simply looking to map and mine their processes through diagramming, process discovery, and more can take advantage of [process mining software](https://www.g2.com/categories/process-mining). To qualify for inclusion in the Business Process Management (BPM) category, a product must: - Capture business processes, both software and human, outside of the context of automation - Use business process model and notation (BPMN) - Allow the creation of business rule logic - Provide tools for mapping and monitoring execution performance - Give users the ability to automate business processes - Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data Top Tools at a Glance | | Microsoft 365 process automation | User Review "Efficient and easy-to-implement automation" | | | Document-driven workflow automation | User Review "Robust and Reliable" | | | Form-led approvals and task routing | User Review "Intuitive Tool for Faster Candidate Email Updates" | | | Visual process modeling and workflow improvement | User Review "Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation" | | | No-code process automation and visibility | User Review "Now we are more productive with AuraQuantic" | | | Enterprise low-code process automation | User Review "Implementation and Costs: Major Challenges for Appian" | | | No-code workflow and app building | User Review "Quixy - The only destination for automating workflows" | | | Developer-led process orchestration | User Review "Camunda: Scalable Flexibility with Some Adoption Challenges" | | | Low-code workflow and document automation | User Review "Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow" | * * * Show More * * * ## How Do You Choose the Right Business Process Management Software? ### What You Should Know About Business Process Management Software ### What is Business Process Management (BPM) Software? Business process management (BPM) is the practice of streamlining and improving business activities to more efficiently perform specific business actions. Often these business actions require cross-team collaboration and consist of many moving parts, whether they are software systems or human intervention. There are many BPM software products that can help companies achieve the ultimate goal of seamless workflow automation. BPM tools often provide process modeling, execution, and analysis functionality to help business managers ensure that the processes they need done are working efficiently and effectively. The possibilities are vast and varied: this software can be used for a host of different use cases, such as invoicing, marketing, and accounting. With business process automation solutions, businesses are able to improve and increase collaboration and be on the road toward automation. Through detailed mappings of processes and tools for managing workflows, professionals can get a birds-eye view of their business operations and thereby have a clear understanding of how they can optimize them.  #### What Types of Business Process Management (BPM) Software Exist? There are a few different types and use cases of BPM software, but each helps an organization streamline workflows. Although all of these tools capture business processes and give users the ability to automate them, they differ in terms of their ability for users to create standalone applications on top of these processes. **Standard BPM software** With standard BPM software, users get full control over their business processes, providing them with tools for monitoring execution performance and analyzing their current goals, workflows, and more. It should be noted that BPM solutions do not exist in isolation from a company’s broader software stack. On the contrary, it is key for them to integrate into various other tools, such as [CRM software](https://www.g2.com/categories/crm) and [ERP software](https://www.g2.com/categories/erp). With proper integration, users are able to better understand the company’s manifold processes in order to optimize or automate them.  **Digital process automation (DPA)** DPA is a subset of BPM and refers to those products which include all of the core functionality of BPM software, but also allow users to create standalone applications on top of business processes. For example, a retail company can use [digital process automation](https://www.g2.com/categories/business-process-management/f/digital-process-automation) to analyze how sales representatives are selling their products across various regions, such as how they input pipeline data into spreadsheets, send emails to prospects, and more. Then, an administrator can create an application which the salespeople can use to streamline and automate this process, helping them become more efficient. ### What are the Common Features of Business Process Management (BPM) Software? The following are some core features within BPM software that can help companies in defining, automating, and reporting on processes that are intended to help optimize businesses to deliver on company goals. **Real-time process monitoring:** Keeping track of the manifold processes a business has can be difficult, especially when doing so in real time across various systems. With properly deployed BPM software in place, users can monitor these processes in real time. This provides the benefit of being able to rigorously test variations and changes to these processes. For example, a business can test the effect of routing all of their support cases to a particular individual or system. If it is found that this is not working well, they can iterate and test different options, all while keeping a close eye on their BPM monitoring feature for insight. **Document automation:** Forms and documents are ubiquitous across businesses, such as onboarding documents for new employees, contracts for customers or vendors, and surveys. Manually inputting and analyzing data from these sources can be time consuming and tedious. BPM software can assist in automating this process, whether that be in part or in total. For example, one can use BPM to automate inputting data from new employees’ personal documents onto the company’s [core HR software](https://www.g2.com/categories/core-hr).  BPM tools will differ in regards to how much intelligence, or natural language understanding, they have built in. Thus, although most solutions will have optical character recognition (OCR) built-in, some will also provide the ability to understand documents. This would allow it to “read” documents and, for example, summarize the text therein or recognize key terms in order to input them into other documents or systems. **Process automation:** Automating processes and workflows does not happen overnight. BPM software provides features for facilitating this automation through process design and execution. In other words, users can use this software to not just document processes, but to also create them ex nihilo and to automate them, often via a drag-and-drop interface. In regards to how this is facilitated, many BPM products have a library in which to keep previously used or designed workflows for future use. In addition, some tools provide templates for common use cases, such as accounts payable, employee onboarding, and procurement. Users can adopt and adapt these templates for their particular needs and use case. Other Features of Business Process Management Software: [Document generation](https://www.g2.com/categories/business-process-management/f/document-generation), [Finance](https://www.g2.com/categories/business-process-management/f/finance), [Low-code app development](https://www.g2.com/categories/business-process-management/f/low-code-app-development), [No-code app development](https://www.g2.com/categories/business-process-management/f/no-code-app-development), [Process analysis](https://www.g2.com/categories/business-process-management/f/process-analysis) Specific Subject Matters: [Human resources](https://www.g2.com/categories/business-process-management/f/human-resources) ### What are the Benefits of Business Process Management (BPM) Software? Companies purchase BPM software because they need to solve some type of operational objective in a streamlined and efficient way. BPM software allows users to easily build unique workflows, assess the necessary steps required to carry out the objective, and integrate all the different solutions involved in the process. The actions that need to be carried out are usually time consuming and complex, so finding a way to automate these business processes can be very beneficial to any company. Additionally, BPM solutions can provide insights into the efficiency of processes. BPM tools can help identify bottlenecks and unnecessary process steps, and they even help hold employees accountable for their actions. **Increased efficiency:** Using BPM solutions ensures that tasks are carried out in the most efficient manner possible. The processes are set up in an optimal way so that businesses are not wasting resources and employees are not wasting time, steps are not being skipped, and all actions are being performed as they should be; therefore, all tasks are being performed to their fullest. **Enhanced productivity:** If companies are properly taking advantage of BPM tools, that means that they are saving their employees’ time through automation. By streamlining and automating the tedious tasks, workers have more time to focus on business-critical tasks instead of working on the time-consuming ones. **Improved collaboration:** Businesses can easily get siloed, with business units working on their own, focused on their own goals and metrics. Although they all strive to improve the broader business, collaboration between departments can be difficult. A key benefit for BPM software is providing a bird’s eye view of all of a company’s processes, across its departments. With one source of truth in place, interdepartmental conversations become easier and more fruitful. ### Who Uses Business Process Management (BPM) Software? Traditionally, BPM tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, BPM software is an easy solution. It is much rarer for small businesses to need a dedicated tool for workflow management. Within companies, BPM tools are frequently leveraged by operations and [IT administrators](https://www.g2.com/categories/business-process-management/f/it) but can expand to really any department that needs to automate business processes. Some companies may have dedicated business analysts or process directors who ensure that internal processes are as streamlined as possible. Here are some department-specific examples: **Sales:** BPM software can help automate actions performed by a [sales team](https://www.g2.com/categories/business-process-management/f/sales), specifically when it comes to contract creation and approval. Many BPM tools offer document management features specifically built for contract creation. Once a sales representative convinces a prospect to buy, the next step in the workflow is to send a contract. Based on the particular specifications of the deal, a contract can be created using BPM tools. **Supply chain:** Once a deal is finalized, the next step in a workflow may be to ship the goods purchased. If a document is signed, BPM software can help place the exact order bought by the customer. This is where the tool goes from working with a business’ CRM to working with their [supply chain software](https://www.g2.com/categories/business-process-management/f/supply-chain). The order is automatically entered into a company’s ERP system and the goods are manufactured and shipped. **Accounting:** Now that the goods are shipped and received, the accounting department needs to note the exact exchange of goods (i.e., how much was shipped, how much did they pay for it, etc.). This information can be inputted into an [accounting system](https://www.g2.com/categories/accounting) using BPM software. ### What are the Alternatives to Business Process Management (BPM) Software? Alternatives to BPM software can replace this type of software, either partially or completely: [Workflow management software](https://www.g2.com/categories/workflow-management) **:** Businesses should have a clear idea regarding what they are trying to achieve to determine the type of software they are looking for. Thus, if a business is looking for a more lightweight solution for facilitating workflow, workflow management software might be the best fit. This software helps to define and manage sequences of business activities and tasks and is more beneficial for small and medium-sized businesses with a low to medium complexity level of their operations. [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** If a business is looking to automate routine tasks, RPA might be a good option. RPA provides robots that mimic clicks and other activity on the computer screen and facilitates the automation of a host of tasks, such as invoicing and employee onboarding. These virtual agents perform actions following these workflows both with and without human supervision or intervention. [Rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) **:** Businesses should understand that they can pursue different avenues to achieve automation. Instead of BPM or in addition to it, users should investigate RAD software, such as the form of [low-code](https://www.g2.com/categories/low-code-development-platforms)and [no-code](https://www.g2.com/categories/no-code-development-platforms) development platforms. With this software, businesses are able to develop software quickly with minimal coding, reducing the need for extensive coding experience. Some of these tools are purpose-built for process automation.  #### Software Related to Business Process Management (BPM) Software The following solutions can be used in conjunction with BPM tools to create end-to-end business process automation and further advance digital transformation: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** RPA software is somewhat of an automation advancement born from BPM. RPA software allows businesses to build and train bots to carry out tedious tasks. By providing both supervised and unsupervised automation, RPA software helps to take BPM one step further, in terms of seamless workflow automation and process execution. RPA tools may be used side by side or in lieu of BPM solutions. [Process mining software](https://www.g2.com/categories/process-mining) **:** While BPM tools help to set up workflows and automation, process mining software helps to monitor the automation and ensure the processes are being carried out correctly. Process mining software helps find where processes are falling short, which steps are being skipped, and how effective the processes are to the overall business objective. These tools can monitor event logs to make sure that employees are following all of the necessary steps or if they are skipping certain tasks. With the help of machine learning, process mining software can often inform business analysts of unnecessary steps that can streamline business processes. ### Challenges with Business Process Management (BPM) Software Software solutions can come with their own set of challenges. Especially when it comes to BPM solutions, which integrates and connects to systems across the organization, it is important to pay attention to the following core issues: **Return on investment (ROI):** The biggest issue with BPM software is understanding the ROI. It is hard to measure the exact level of productivity and efficiency gained from BPM tools, which can make gaining traction and internal adoption a struggle. **Integration:** Integration is another concern, especially with the rapid frequency that companies add new software solutions. However, with SaaS products becoming the norm, the ease of integrating disparate software products across departments is becoming easier. If a business is using legacy, on-premises solutions, it can be challenging and expensive to make the theoretical processes work seamlessly in practice. ### Which Companies Should Buy Business Process Management (BPM) Software? The implementation of artificial intelligence (AI) can have a positive impact on businesses across a host of different industries. Here are some examples: **Financial services:** Within financial institutions, such as banks, brokerage firms, and credit unions, it is common for a host of different systems to be used. They can benefit from a BPM tool that can help them get a better understanding of their business processes and the use of these various systems across the business. As an industry that is heavily regulated, BPM can be particularly beneficial, since it can assist in auditing company processes. **Healthcare:** For many healthcare-related organizations, software can help with processes such as inputting data related to new patients and processing insurance claims. This assists in analyzing the efficiency of current processes and improving them. Through the automation and streamlining of processes, healthcare companies can lower risk and costs, and make their billing and collections smarter. **Government:** It is commonly said that governmental organizations are inefficient. This stereotype is attributed to the fact that these organizations might be using legacy technology, as well as disparate tools across departments. The effects of this inefficiency are not trivial. With BPM software, governmental organizations can streamline and automate their workflows. ### How to Buy Business Process Management (BPM) Software #### Requirements Gathering (RFI/RFP) for Business Process Management (BPM) Software When looking to deploy a BPM solution, it is important to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase their first BPM software, or wherever a business is in its buying process, g2.com can help select the best option. Taking a holistic overview of the business systems and processes will help businesses to identify pain points. This will help them to figure out which software to buy (e.g., if it can effectively handle the business’ processes) and to develop buying criteria. A carefully created checklist can help in determining the necessary and nice-to-have features, such as features, budget, integrations, number of users, security requirements, cloud or on-premises solutions, and more. A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from a BPM software. #### Compare Business Process Management (BPM) Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Business Process Management (BPM) Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Business Process Management (BPM) Software Trends Digital transformation is working its way into every type of software, and BPM is no exception. AI and predictive analytics are two of the more powerful trends in the BPM space today. **Machine learning** By implementing machine learning functionality into BPM tools, these solutions can become more adaptive and predictive. If a BPM solution can learn what is working and what is not, and make changes autonomously that benefit the business, then it saves the company time, effort, and money. However, while truly intelligent BPM products are still years away, the logic is there and could impact the industry in massive ways. **Analytics** Analytics is a much more immediate trend for BPM tools. Being able to monitor and view the data that goes into each process is critical for businesses. It gives business users an understanding of exactly how effective and efficient each business process is and allows teams to adjust accordingly.