Juan C.
JC
Juan C.
Operations Assistant | Executive Assistant
Small-Business (50 or fewer emp.)
"Easy to Use, Great Support, and Perfect for Separating Work and Personal Passwords"
5/5
What do you like best about Bitwarden?

I think it's easy to use and has great customer service. It also works really well on dividing personal from work passwords. Price is good as well. I also love how it updates instantly. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

So far nothing. It works as intended and we use it on a basic level. Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
AI Consultant - Technical Leader
Small-Business (50 or fewer emp.)
"Facilitate Password Management with Seamless Integration"
5/5
What do you like best about Bitwarden?

I like the ease of Bitwarden across platforms, whether on mobile, desktop app, or browsers, and all of this in an integrated way. This makes it much easier for me to access any site or platform, regardless of the device I'm using, whether it's the computer or the mobile phone. The synchronization of passwords is also a positive point, allowing changes made on one device to be automatically reflected on others. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

What could be improved is the ability to delete passwords. Sometimes I update a password by mistake and would like to be able to delete it and revert to the old password. Since this is not currently possible, I have to register the old password as a new password again. Review collected by and hosted on G2.com.

Jeremy P.
JP
Jeremy P.
Vice President of Sales
Mid-Market (51-1000 emp.)
"Free, Open Source, and Surprisingly Polished—Plus a Rare Self-Hosted Option"
4/5
What do you like best about Bitwarden?

It’s free and open source – and that shouldn’t be able to work together this well - but here we are. One of the things I really appreciate is that the self-hosted option is available if you choose it (which is somewhat rare) and the fact that you’re able to check the code for yourself matters if you are the type of individual who cares about that sort of thing. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Sharing credentials within an organization can be a little clunky, and while the organization set-up will take you a minute or two to get your head wrapped around, the free plan is limited to one type of device (phone or desktop), which can be frustrating if you’d like to use both types of devices without spending money. I guess it’s a petty complaint, but the generated password popup closes instantly if you accidentally click on anything outside of the popup, and I’ve lost generated passwords that way more times than I care to admit. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Eliminates Password Fatigue with Unique, Secure Passwords"
5/5
What do you like best about Bitwarden?

Eliminates "Password Fatigue" & Reuse: Instead of recycling easy-to-guess passwords across sites, Bitwarden generates and stores unique, complex passwords for every single login. I only have to remember one master key. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

What I dislike most is the UI/UX inconsistency and clunkiness.

A few specific pain points:

Autofill Reliability: Compared to polished competitors like 1Password, the browser extension and mobile auto-fill popups can occasionally feel laggy or miss non-standard login fields.

Organization Setup: Managing "Organizations" and granular item-sharing permissions is notoriously unintuitive and clunky if you're trying to share passwords across a family or small business.

Design Regressions: Instead of tailoring the experience for large monitors, recent redesigns force mobile-style touch padding onto desktop views, sacrificing text density and fast keyboard navigation. Review collected by and hosted on G2.com.

Arun M.
AM
Arun M.
Senior Engineer, Security Engineering
Mid-Market (51-1000 emp.)
"Open-Source, Trustworthy Password Manager with Seamless Cross-Device Sync"
5/5
What do you like best about Bitwarden?

What I like most about Bitwarden is that it is open source and very trustworthy. It integrates smoothly across all my devices like browser, mobile, and desktop. The interface is simple and easy to use, and features like autofill and password generation work reliably Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The UI can feel a bit basic, especially on the desktop app, and some actions are not very intuitive. Autofill is not always consistent and sometimes suggests the wrong fields or triggers at the wrong time. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Secure Password Management with a Buggy Extension"
3.5/5
What do you like best about Bitwarden?

I like using Bitwarden to keep my passwords secure, and I appreciate not needing to memorize all of them. I just create a strong password and save it on Bitwarden. I really like the extension, even though it's sometimes buggy. It's handy because I use it on Chrome and just press Ctrl Shift L to fill in my account details. The initial setup was very easy; I just created the account and installed the extension. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The extension is buggy sometimes. The URL pattern matching needs improvement, as I don't know a good way to match exactly what I want. Review collected by and hosted on G2.com.

Anshul S.
AS
Anshul S.
Teaching Assistant
Small-Business (50 or fewer emp.)
"Simplicity and Security with Minor Onboarding Gaps"
4/5
What do you like best about Bitwarden?

I mainly use Bitwarden to store and manage all passwords across devices, making logging into websites much faster. I like that I can securely save notes and payment details too. What I like most is its simplicity and reliability. The auto fill works smoothly, and the interface is smooth, clean, and easy to use across all my devices. The simplicity makes it easy to use daily without needing to learn complicated settings. Auto fill saves a lot of time while logging into websites, and the clean interface helps quickly find passwords or notes without confusion. I also appreciate its integration with Chrome, which makes logging into websites very convenient. The initial setup was pretty straightforward, and installing the browser extension, creating the vault, and importing passwords only took a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Bitwarden works well most of the times but browser extension can occasionally be inconsistent with auto fill. I also think onboarding experience for new users can be simpler and more guided. Right now, some features feel a bit hidden if you are not already familiar with password managers. Adding beginner friendly tips, quick tutorials, or small in-app prompts during first few days of use could make the learning curve much smoother. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Easy-to-Use Admin Experience with a Straightforward UI"
4.5/5
What do you like best about Bitwarden?

From an administrator’s perspective, it’s easy to use. The extension’s UI is also straightforward and simple to navigate. The SSO integration helps with automating the onboard process for new users via an AD group. The AI also provides a good overview of compromised/less secure passwords in your tenant. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Auto-fill doesn’t work on some sites, so I have to manually copy and paste my credentials. Sometimes the autofill would work but it would show multiple credentials that are not related to the site at all. User account recovery could be a little challenging sometimes if you have device approvals enabled. Review collected by and hosted on G2.com.

Matthew O.
MO
Matthew O.
Founder
Small-Business (50 or fewer emp.)
"Secure, User-Friendly, and Highly Recommended"
5/5
What do you like best about Bitwarden?

I use Bitwarden to securely store both my business and personal login and password details, which is really important for me. The thing I love most about Bitwarden is its ease of use combined with security. It is simple to use and yet provides a great level of security without the need to remember lots of passwords. Generating a unique, strong password and saving the credentials is quick and easy. Using Bitwarden provides me with a higher level of trust and credibility with my clients, as they know I take security seriously. The initial setup was quite easy, and I use the web app and the Chrome extension, which I find convenient. It's the only password manager I recommend. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I have found the folders and collections set up to be a bit confusing at first. Some video explainers on these would be great to help me organize my logins better. Review collected by and hosted on G2.com.

Hellen M.
HM
Hellen M.
Mid-Market (51-1000 emp.)
"Easy and Efficient Password Storage"
5/5
What do you like best about Bitwarden?

I like the ease of use of Bitwarden because it is super simple to analyze the information. It is practical for me because I don't need to memorize several different passwords, everything is organized in one place and I can access it quickly when I need to. This saves time in my daily routine. Additionally, the initial setup was super simple, leaving no doubts due to the straightforward structure. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Overall, it works well for me, but sometimes the autocomplete doesn't work on some websites or apps and I need to fill it in manually. I think this could be more consistent. Review collected by and hosted on G2.com.