Ihor K.
IK
Ihor K.
DevOps Engineer
Small-Business (50 or fewer emp.)
"Unbeatable pricing for small businesses, though not without flaws"
3.5/5
What do you like best about Bitwarden?

The pricing structure is unbeatable. For a small company like ours, being able to use the Family plan is a total game-changer. It allows us to manage our credentials securely without the heavy overhead of enterprise software. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The billing system is quite rigid. Even though I had enough credit on my account balance, my account was locked simply because I didn't have a credit card linked at the moment of renewal. It’s frustrating to be locked out of your own data when you've already technically paid. Review collected by and hosted on G2.com.

Vikash M.
VM
Vikash M.
Chief Marketing Manager
Small-Business (50 or fewer emp.)
"Exposed Password Checks That Made My Passwords Feel Secure"
5/5
What do you like best about Bitwarden?

Their fetures like checking for exposed passwords, weak and repetitive ones, been using them for a while and changed a lot of passwords since then, now i feel like most of my passwords are secure. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Havent found something to be disliked honestly, only thing i had a concern about was is it trusted?, but now i feel that is solved too after using it for months. Review collected by and hosted on G2.com.

Dioselina M.
DM
Dioselina M.
Administration
Mid-Market (51-1000 emp.)
"Free and Easy Password Management That Just Works"
4/5
What do you like best about Bitwarden?

My son set it up for me because I kept forgetting my passwords and it works really well, it makes managing passwords really easy, even for an aging woman than me. I asked him about the price and said it was free which was really surprising Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

There is nothing wrong with it, its a very helpful tool Review collected by and hosted on G2.com.

AB
Adam B.
Presales
Mid-Market (51-1000 emp.)
"Bitwarden: Fast, Easy Password Management Across All Devices"
5/5
What do you like best about Bitwarden?

Bitwarden is a great password manager that I can use across all my devices. I use it on my phone, browser plugs in, the website, tablets everywhere. I also share it with my family members. It has lots of great features like auto password creation and detects password breaches. It performs well and is fast to use. The user interface works well and it's easy to find what you need. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

There aren't too many downsides to Bitwarden, especially since they updated the user interface it's more friendly to use and looks nice Review collected by and hosted on G2.com.

Greg D.
GD
Greg D.
Senior Developer
Small-Business (50 or fewer emp.)
"Secure, Easy to Use, and Top-Notch Support"
5/5
What do you like best about Bitwarden?

I love Bitwarden for its security, ease of use, and accessibility across our computers and mobile devices. Keeping track of our passwords securely gives my family peace of mind and removes the stress of forgotten passwords, especially in tight moments. Bitwarden's support was also amazing when I accidentally paid for a second business organization; they responded positively and reversed the transaction within a couple of hours. I appreciate having the Chrome extension and Android app, which makes it very convenient to log into most of my websites. Setting it up was surprisingly easy, even for someone like me who is technical. I also appreciate the seamless tracking of passwords for my family. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I somehow ended up with 2 organizations under my account with the same name - one for family and one for business account. It wasn't obvious that they would be billed separately, and that was confusing to me. Otherwise, I have no complaints. Review collected by and hosted on G2.com.

Rodrigo d.
RD
Rodrigo d.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Secure, Affordable, and Works Everywhere"
4.5/5
What do you like best about Bitwarden?

Bitwarden stands out for its strong security, open-source transparency, and great pricing. It works seamlessly across devices, and the browser extension with autofill and password generation saves a lot of time. Even the free tier is very capable, and it’s more affordable than most competitors while still offering advanced features. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

One downside is having to enter the master password frequently, which can be a bit inconvenient in day-to-day use. It would be great if Bitwarden had broader support for passkeys or more seamless authentication options to reduce friction while still maintaining strong security. Review collected by and hosted on G2.com.

Brandon H.
BH
Brandon H.
Healthcare Data Analyst
Small-Business (50 or fewer emp.)
"Secure Password Management With Room for Improvement"
5/5
What do you like best about Bitwarden?

I like that Bitwarden provides a secure and simple way to share passwords with employees, without using insecure methods like text messages, spreadsheets, or browser-saved passwords. It keeps access organized, makes it easy to update shared credentials, and ensures employees only have access to what they need. The secure password sharing and organized access make it much easier to manage employee access without extra risk. I can share passwords securely and keep everything controlled in one place. It's especially helpful when someone changes roles or leaves the company, as access can be updated or removed easily. The initial setup of Bitwarden was fairly easy, and it met our needs well because our team is small. It provides a professional and secure system compared to manually sharing passwords or storing them in less secure places. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

One thing I would like to see improved is better centralized deployment and management for the desktop app. It would be helpful if Bitwarden had an ADMX template, group policy support, or another centralized way to deploy default settings across all domain computers and users. Right now, I have to direct each user through enabling certain features manually, which is not always ideal, especially when working with users who are not very technology inclined. Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
AI Consultant - Technical Leader
Small-Business (50 or fewer emp.)
"Facilitate Password Management with Seamless Integration"
5/5
What do you like best about Bitwarden?

I like the ease of Bitwarden across platforms, whether on mobile, desktop app, or browsers, and all of this in an integrated way. This makes it much easier for me to access any site or platform, regardless of the device I'm using, whether it's the computer or the mobile phone. The synchronization of passwords is also a positive point, allowing changes made on one device to be automatically reflected on others. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

What could be improved is the ability to delete passwords. Sometimes I update a password by mistake and would like to be able to delete it and revert to the old password. Since this is not currently possible, I have to register the old password as a new password again. Review collected by and hosted on G2.com.

Jeremy P.
JP
Jeremy P.
Vice President of Sales
Mid-Market (51-1000 emp.)
"Free, Open Source, and Surprisingly Polished—Plus a Rare Self-Hosted Option"
4/5
What do you like best about Bitwarden?

It’s free and open source – and that shouldn’t be able to work together this well - but here we are. One of the things I really appreciate is that the self-hosted option is available if you choose it (which is somewhat rare) and the fact that you’re able to check the code for yourself matters if you are the type of individual who cares about that sort of thing. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Sharing credentials within an organization can be a little clunky, and while the organization set-up will take you a minute or two to get your head wrapped around, the free plan is limited to one type of device (phone or desktop), which can be frustrating if you’d like to use both types of devices without spending money. I guess it’s a petty complaint, but the generated password popup closes instantly if you accidentally click on anything outside of the popup, and I’ve lost generated passwords that way more times than I care to admit. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Eliminates Password Fatigue with Unique, Secure Passwords"
5/5
What do you like best about Bitwarden?

Eliminates "Password Fatigue" & Reuse: Instead of recycling easy-to-guess passwords across sites, Bitwarden generates and stores unique, complex passwords for every single login. I only have to remember one master key. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

What I dislike most is the UI/UX inconsistency and clunkiness.

A few specific pain points:

Autofill Reliability: Compared to polished competitors like 1Password, the browser extension and mobile auto-fill popups can occasionally feel laggy or miss non-standard login fields.

Organization Setup: Managing "Organizations" and granular item-sharing permissions is notoriously unintuitive and clunky if you're trying to share passwords across a family or small business.

Design Regressions: Instead of tailoring the experience for large monitors, recent redesigns force mobile-style touch padding onto desktop views, sacrificing text density and fast keyboard navigation. Review collected by and hosted on G2.com.