Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Enhanced Security, But Outdated Interface"
3.5/5
What do you like best about Bitwarden?

I really found Bitwarden to be more secure for me, it works simply and that's important. What caught my attention at first was the synchronization, which is essential for someone like me who works with technology and needs to use multiple devices. I also use the password generator a lot. Basically, I no longer need to worry about remembering passwords, as they are all generated automatically and saved. This makes the process more secure. And regarding the initial setup, it was really easy. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The Bitwarden interface looks a bit outdated, with many menus and lists and a design that prioritizes function over form. For a regular user, this might seem intimidating or unattractive at first glance, especially for someone who is not familiar with it. Review collected by and hosted on G2.com.

Dimitri G.
DG
Dimitri G.
Industrial Creative Designer
Mid-Market (51-1000 emp.)
"Just the right tool for the work. Bitwarden is our go-to tool for managing our security passwords."
4.5/5
What do you like best about Bitwarden?

Bitwarden user interface has been greatly improved and i appreciate its sleekness and how easy it is now to navigate through it. I also appreciate how security threat assessment functions has been made more advanced allowing us to detect and prevent the modern day security threats which are more sophisticated. Bitwarden has introduced an emergency access function that makes it easy to safely recover our accounts and data in cases when we lost our access credentials. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Bitwarden performance has continued to be impressive. We are yet to discover any part of it that does not suit our needs or that is difficult to work with. Review collected by and hosted on G2.com.

Diogo M.
DM
Diogo M.
Property Development Officer
Small-Business (50 or fewer emp.)
"The greatest password manager, very capable of securing all data."
5/5
What do you like best about Bitwarden?

Bitwarden has very supportive customer success agents who have given me excellent support whenever I’ve needed it. It provides detailed reports and logs that help me understand data access activity, so I can ensure no unauthorized person has accessed my data.

Bitwarden also makes it easy to generate strong passwords to protect my information and restrict access. It keeps me aware of loopholes and vulnerabilities by helping me quickly identify weak passwords that could leave my data exposed. I also appreciate the secure, private information-sharing features, which let me share even highly confidential information safely and privately without fear of losing it.

Integrating Bitwarden with other products I use was simple, and it has worked well with them without performance issues. It provides a secure storage vault that helps me store sensitive information safely, and it gives me easy access to security health metrics so I have clear visibility into how secure my data is.

Bitwarden makes password management straightforward. I can create new passwords, delete any password I need to, and keep everything stored in one secure place. It syncs across all my devices, so I can access my passwords from anywhere. The interface is intuitive and clean, which makes it easy to navigate and use all the available functions.

Having one master password to secure everything else means I don’t have to remember every individual password. It has also allowed me to use different types of security access, like passkeys and biometrics, not just passwords. Overall, Bitwarden helps me keep testing password strength to ensure my passwords are capable of keeping my data safe at all times. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I’ve never had any challenges with Bitwarden. It offers everything I need, and I honestly don’t have anything more to ask for. I don’t have any dislikes. Review collected by and hosted on G2.com.

Sarthak V.
SV
Sarthak V.
SDE 2 (L5)
Small-Business (50 or fewer emp.)
"Smooth Cross-Device Management, Tedious Password Input"
4.5/5
What do you like best about Bitwarden?

I use Bitwarden for storing passwords for both personal and professional use. It really simplifies and secures cross-device password management, which is crucial for me since I work across multiple devices. The sync across devices is smooth, and the user experience is consistently good, making the process smoother. Overall, I have a good experience as it's safe, simple to use, and makes life easier. I particularly use and value the share password feature in the Bitwarden web app, and the ability to filter passwords based on categories is helpful. The onboarding flow is hassle-free, with users getting up and running quickly. Features like filters, import feature, and attention to niche details are well taken care of, which I appreciate. I would rate my experience as amazing with a smooth flow, making it very likely for me to recommend Bitwarden. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Sometimes adding a new password record is tedious as it asks for multiple details. In a hurry, if I just have a password and a detail to save, expecting many details upfront can be tedious. This flow can be improved to allow saving the record initially and sending a reminder later to fill in remaining details. Review collected by and hosted on G2.com.

Luke A.
LA
Luke A.
First Line Support
Mid-Market (51-1000 emp.)
"Efficient Password Management with Room for Improvement"
4/5
What do you like best about Bitwarden?

I like the reporting from the admin console in Bitwarden because it tracks usage and helps monitor passwords at risk and duplicated passwords across accounts. The pricing and reporting features are why my team switched from 1Password to Bitwarden. Also, the rollout was very easy. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I think the single sign-on could be improved, especially when using the browser extension. It would be better if SSO could be used on the extension. Review collected by and hosted on G2.com.

Renato Q.
RQ
Renato Q.
IT Manager
Mid-Market (51-1000 emp.)
"A turning point for IT, a necessary tool for the entire company"
4.5/5
What do you like best about Bitwarden?

The integration in the browser is very convenient and works well. Also, the ability to create notes is very important. For us in the IT department, it has been a breakthrough; we have been able to securely share the administrative credentials of our infrastructure. The quality-price ratio is very advantageous. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The user interface of the browser plug-in needs to be improved. Review collected by and hosted on G2.com.

Jesse D.
JD
Jesse D.
IT Operations and Security Engineer
Mid-Market (51-1000 emp.)
"Simple, Secure Password Management with Passkeys, OTP, and Open-Source Trust"
5/5
What do you like best about Bitwarden?

Simplicity! The ability to save unique passwords for all sites and use passkeys and OTP.

Bitwarden protects your passwords by using encryption keys generated from your master password, it is open source and has the code independently verified, which builds a stronger ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Bitwarden has a feature to generate a report for compromised passwords, you can also see them if you click onto the account within logins in the addon, it will display "Change at-risk password".

It would be good if these accounts were clearly marked a different colour in the logins list, or the compromised ones appeared at the top in a different colour, just creating more visibility and prompting for people to fix the compromises. Review collected by and hosted on G2.com.

LV
Luis V.
Team Lead
Enterprise (> 1000 emp.)
"Feature-Rich Free Password Manager That Delivers"
5/5
What do you like best about Bitwarden?

It offers all that you would need in a password manager and more, all in their free offering, which is amazing. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The UI/UX has always been their lowest characteristic. It's always felt very outdated, and while they have started giving it a higher priority this year, it still feels a bit outdated. A lot better than before though and you can tell that they're working towards improving it. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy, Convenient Password Management with Smooth Edge Integration"
4.5/5
What do you like best about Bitwarden?

It´s just too easy and convenient to use. I have integrated both my personal and non-personal passwords because again, its just too convenient. At first it was a bit slow but after a short period and using the edge integration I got used to it in no time. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I do not think there are downsides, it was fairly easy though a bit slow to initially setup, but apart from that it was very straightforward Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Secure, Simple, and GDPR-Compliant"
5/5
What do you like best about Bitwarden?

I really appreciate that Bitwarden offers a EU domain which fully complies with GDPR law and the European spirit. Their security posture is commendable since it succeeds where other companies have faced data breaches. I also love that they follow the KISS principle, doing one thing and doing it well. The secret sharing feature is a recent discovery for me, and I love it because it's the best way to securely transmit a secret without relying on third parties. The password generator history has been a lifesaver a few times, especially when I mistakenly thought a password had changed. Additionally, the onboarding process was seamless, easy, and quick, making the transition smooth. Lastly, Bitwarden is the preferred choice over Zoho Vault for our team. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Honestly I have no complaints about the software or service. Review collected by and hosted on G2.com.