Sam A.
SA
Sam A.
2nd Line Service Desk Analyst
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly with Minor Security Hurdles"
4/5
What do you like best about Bitwarden?

I like Bitwarden for its ease of access, especially with the browser extension. It's really the easiest way for us to share passwords once you've logged in with your master password and have the right permissions for shared accounts. This makes password sharing straightforward and boosts our business efficiency, particularly when onboarding new starters. The initial setup is also nice and easy; logging in the first time, downloading the app, and the extension is simple. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I have to enter my master password a million times a day. Which I get is obviously coming from a cybersecurity standpoint. But even when I click remember me, it doesn't. I get it when my computer locks and I come back, but if I'm working continuously, say, thirty minutes passes and I've gotta enter my password again. And it's just at that point, the efficiency is where that kind of breaks for me. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Fast, Intuitive Password Manager with Efficient Support and Great Value"
5/5
What do you like best about Bitwarden?

I like how easy it is to work with. I’m never annoyed by its interface or the logic it operates on.

It’s fast, and it’s easy to switch over using their flexible import function.

Over almost five years, I’ve only had to contact support three times. Each time, the support has been quick, kind, and—most importantly—efficient, with no follow-up questions about things I’d already covered in the initial email.

Lastly, there’s the price. Considering the value I get not only having my passwords available across different phones, browsers, and PCs, but also having a secure way to share passwords with my family and colleagues it feels like a critical part of what I’m paying for. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Permissions across several collections is best handled with scripting and the API/CLI. It's fine for the most part, but selective inheritance could make it a bit nicer to work with. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Centralized password management with a pleasant interface and affordable price"
3.5/5
What do you like best about Bitwarden?

It is very useful because in the field of cybersecurity, it is not safe to have the same password everywhere. With this software, you can manage many passwords and centralize them so that the user does not have to remember each password they use. Additionally, the UI or user interface is accessible and pleasing to the eye for the user. Moreover, the price is quite affordable for both individual users and companies. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Although it has integrations with many of the major services that clients might use, it would be good if it included as many as possible in case a client uses a more niche or specific service. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Enhanced Security, But Outdated Interface"
3.5/5
What do you like best about Bitwarden?

I really found Bitwarden to be more secure for me, it works simply and that's important. What caught my attention at first was the synchronization, which is essential for someone like me who works with technology and needs to use multiple devices. I also use the password generator a lot. Basically, I no longer need to worry about remembering passwords, as they are all generated automatically and saved. This makes the process more secure. And regarding the initial setup, it was really easy. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The Bitwarden interface looks a bit outdated, with many menus and lists and a design that prioritizes function over form. For a regular user, this might seem intimidating or unattractive at first glance, especially for someone who is not familiar with it. Review collected by and hosted on G2.com.

Dimitri G.
DG
Dimitri G.
Industrial Creative Designer
Mid-Market (51-1000 emp.)
"Just the right tool for the work. Bitwarden is our go-to tool for managing our security passwords."
4.5/5
What do you like best about Bitwarden?

Bitwarden user interface has been greatly improved and i appreciate its sleekness and how easy it is now to navigate through it. I also appreciate how security threat assessment functions has been made more advanced allowing us to detect and prevent the modern day security threats which are more sophisticated. Bitwarden has introduced an emergency access function that makes it easy to safely recover our accounts and data in cases when we lost our access credentials. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Bitwarden performance has continued to be impressive. We are yet to discover any part of it that does not suit our needs or that is difficult to work with. Review collected by and hosted on G2.com.

Diogo M.
DM
Diogo M.
Property Development Officer
Small-Business (50 or fewer emp.)
"The greatest password manager, very capable of securing all data."
5/5
What do you like best about Bitwarden?

Bitwarden has very supportive customer success agents who have given me excellent support whenever I’ve needed it. It provides detailed reports and logs that help me understand data access activity, so I can ensure no unauthorized person has accessed my data.

Bitwarden also makes it easy to generate strong passwords to protect my information and restrict access. It keeps me aware of loopholes and vulnerabilities by helping me quickly identify weak passwords that could leave my data exposed. I also appreciate the secure, private information-sharing features, which let me share even highly confidential information safely and privately without fear of losing it.

Integrating Bitwarden with other products I use was simple, and it has worked well with them without performance issues. It provides a secure storage vault that helps me store sensitive information safely, and it gives me easy access to security health metrics so I have clear visibility into how secure my data is.

Bitwarden makes password management straightforward. I can create new passwords, delete any password I need to, and keep everything stored in one secure place. It syncs across all my devices, so I can access my passwords from anywhere. The interface is intuitive and clean, which makes it easy to navigate and use all the available functions.

Having one master password to secure everything else means I don’t have to remember every individual password. It has also allowed me to use different types of security access, like passkeys and biometrics, not just passwords. Overall, Bitwarden helps me keep testing password strength to ensure my passwords are capable of keeping my data safe at all times. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I’ve never had any challenges with Bitwarden. It offers everything I need, and I honestly don’t have anything more to ask for. I don’t have any dislikes. Review collected by and hosted on G2.com.

Sarthak V.
SV
Sarthak V.
SDE 2 (L5)
Small-Business (50 or fewer emp.)
"Smooth Cross-Device Management, Tedious Password Input"
4.5/5
What do you like best about Bitwarden?

I use Bitwarden for storing passwords for both personal and professional use. It really simplifies and secures cross-device password management, which is crucial for me since I work across multiple devices. The sync across devices is smooth, and the user experience is consistently good, making the process smoother. Overall, I have a good experience as it's safe, simple to use, and makes life easier. I particularly use and value the share password feature in the Bitwarden web app, and the ability to filter passwords based on categories is helpful. The onboarding flow is hassle-free, with users getting up and running quickly. Features like filters, import feature, and attention to niche details are well taken care of, which I appreciate. I would rate my experience as amazing with a smooth flow, making it very likely for me to recommend Bitwarden. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Sometimes adding a new password record is tedious as it asks for multiple details. In a hurry, if I just have a password and a detail to save, expecting many details upfront can be tedious. This flow can be improved to allow saving the record initially and sending a reminder later to fill in remaining details. Review collected by and hosted on G2.com.

Luke A.
LA
Luke A.
First Line Support
Mid-Market (51-1000 emp.)
"Efficient Password Management with Room for Improvement"
4/5
What do you like best about Bitwarden?

I like the reporting from the admin console in Bitwarden because it tracks usage and helps monitor passwords at risk and duplicated passwords across accounts. The pricing and reporting features are why my team switched from 1Password to Bitwarden. Also, the rollout was very easy. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

I think the single sign-on could be improved, especially when using the browser extension. It would be better if SSO could be used on the extension. Review collected by and hosted on G2.com.

Renato Q.
RQ
Renato Q.
IT Manager
Mid-Market (51-1000 emp.)
"A turning point for IT, a necessary tool for the entire company"
4.5/5
What do you like best about Bitwarden?

The integration in the browser is very convenient and works well. Also, the ability to create notes is very important. For us in the IT department, it has been a breakthrough; we have been able to securely share the administrative credentials of our infrastructure. The quality-price ratio is very advantageous. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

The user interface of the browser plug-in needs to be improved. Review collected by and hosted on G2.com.

Jesse D.
JD
Jesse D.
IT Operations and Security Engineer
Mid-Market (51-1000 emp.)
"Simple, Secure Password Management with Passkeys, OTP, and Open-Source Trust"
5/5
What do you like best about Bitwarden?

Simplicity! The ability to save unique passwords for all sites and use passkeys and OTP.

Bitwarden protects your passwords by using encryption keys generated from your master password, it is open source and has the code independently verified, which builds a stronger ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Bitwarden?

Bitwarden has a feature to generate a report for compromised passwords, you can also see them if you click onto the account within logins in the addon, it will display "Change at-risk password".

It would be good if these accounts were clearly marked a different colour in the logins list, or the compromised ones appeared at the top in a different colour, just creating more visibility and prompting for people to fix the compromises. Review collected by and hosted on G2.com.