--- title: Bitso Reviews meta_title: 'Bitso Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Bitso works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency --- # Bitso Reviews **Vendor:** Bitso **Category:** [Cryptocurrency Exchanges](https://www.g2.com/categories/cryptocurrency-exchanges) **Average Rating:** 4.5/5.0 **Total Reviews:** 15 ## About Bitso Bitso is a cryptocurrency exchange platform founded in 2014, primarily serving customers in Mexico and Latin America. The platform allows users to buy, sell, and trade various cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), and Litecoin (LTC), among others. Bitso aims to provide an easy-to-use, secure, and efficient way for users to access the world of digital assets. In addition to trading services, Bitso also offers a range of other features, such as: Bitso Wallet: A digital wallet that allows users to store, send, and receive cryptocurrencies securely. Bitso Transfer: A service that enables users to send and receive cryptocurrencies instantly using only a mobile phone number or email address. Bitso Pay: A payment processing solution for businesses that want to accept cryptocurrencies as a form of payment. Bitso has focused on expanding access to financial services and promoting the use of cryptocurrencies in the Latin American region. The company is committed to maintaining a high level of security, regulatory compliance, and transparency to ensure the trust of its users. ## Bitso Pros & Cons **What users like:** - Users value the **ease of use** of Bitso, making transfers and conversions simple and quick without issues. (5 reviews) - Users appreciate the **easy trading** experience with Bitso, enjoying fast transfers and intuitive platform navigation. (4 reviews) - Users appreciate the **strong security measures** of Bitso, ensuring a safe and reliable trading experience. (4 reviews) - Users appreciate the **simplicity** of Bitso, making crypto easy to understand and use for everyone. (4 reviews) - Users appreciate the **convenient mobile app** that supports over 50 cryptocurrencies with excellent security and user experience. (3 reviews) - Crypto Variety (3 reviews) - User Experience (3 reviews) - Easy Transactions (2 reviews) - Many Options (2 reviews) - Speed (2 reviews) **What users dislike:** - Users feel the platform has **missing features** , such as a static address and more advanced options for integration. (3 reviews) - Users report **poor support** with slow responses and reliance on chatbots, complicating their experience with Bitso. (2 reviews) - Users find the **large learning curve** challenging, suggesting the need for better beginner assistance in crypto investments. (1 reviews) - Users find the **high costs** to start an account with Bitso off-putting compared to other crypto wallets. (1 reviews) - Users find the **high fees** on Bitso somewhat discouraging, yet appreciate its many available cryptocurrencies. (1 reviews) - High Minimums (1 reviews) - Integration Issues (1 reviews) - Interface Issues (1 reviews) - Learning Curve (1 reviews) - Limited Cryptocurrencies (1 reviews) ## Bitso Reviews ### 1. manage your investments with bitso **Rating:** 5.0/5.0 stars **Reviewed by:** Karla L. | sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Bitso?** I have it linked to my investments account and I get my payments done automatically to the bitso wallet. It gives you the ability to program sells of my bitcoins at the price I want, so I'd be automatically sell whenever they reach that value. I use it once a month for my transactions and after some months, I learned how to use it. **What do you dislike about Bitso?** is not that user friendly, so i got to play a lot with the buttons to understand what i could do and sometimes is sensitive because is money. For customer support, you go to a chatbot and then to send an email to a representative, which sometimes is not the ideal since the response can take up to 1 day. **What problems is Bitso solving and how is that benefiting you?** My main concern is the exhange rate between bitcoins and mexican pesos ir very volatile, so I like that the app allows you to program the sell at the value you want so it's done automatically so I dont waste time entering every 30 minutes to the platform to check the price of my bitcoins. ### 2. Great and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Gia H. | Tenant services administration, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Bitso?** It is extremely fast and easy to work with, I have never had issues with any transfers and now they allow me to convert to other currencies more easily than before **What do you dislike about Bitso?** Perhabs, I would love to have a static address, I know the "old" ones can be used but would feel more comfortable just having one. **What problems is Bitso solving and how is that benefiting you?** International tranfers ### 3. Does what it offers **Rating:** 4.0/5.0 stars **Reviewed by:** Oscar G. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Bitso?** It makes the world of Crypto easier to understand. **What do you dislike about Bitso?** While it helps you get into crypto, there is still a large learning curve. Better help for beginners getting into investing in crypto would be appreciated. **What problems is Bitso solving and how is that benefiting you?** Access to a crypto wallet ### 4. A great option to buy cryptocurrency **Rating:** 4.5/5.0 stars **Reviewed by:** Rosana S. | Redactor de contenidos web, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Bitso?** I like that I can buy Crypto with Mexican Pesos with a single transference from my bank account. Is a simple and intuitive platform. Very straightforward. Also, I love client support because they help me quickly and knew the answers to all my questions. I have used almost all coins available on the platform: Bitcoin, Ethereum, Litecoin, XRP, Theter, and Bat... The good news is that they keep adding more and more crypto to their portfolio by using an excellent platform with great security options like 2FA. I feel very confident using Bitso every single time. I definitely have always good news when using Bitso. **What do you dislike about Bitso?** Bitso could have plenty of cryptocurrencies available but at least they have the main importance, at least for me. They have Bitcoin, Ethereum, and Litecoin among others. Also, I think the fee price is a little high, but I haven't got problems with that. I wish had met Bitso sooner, I really needed a platform as good as this one so long before. But the good news is that now many people use it so trading became faster because of the good rates, as well as the offer and demand has got higher so the ideal of the platform is going into the right path. **Recommendations to others considering Bitso:** If you are considering Bitso for your daily life, this is a great option. But be careful, right now only accept Mexican Pesos, Argentinian Pesos, the Brazilian real and I believe that the USD dollar as well. The trading pairs are pretty easy to understand but it works really quickly so be sure to make a transaction before do it. I prefer using Bitso for transactions rather than using it as a wallet but it's totally up to you. The good news is that you can send any asset to any wallet that you prefer and you can always check the transactions on the wallet history which is very up to date. Another thing you can use is the referral program that they have which pays you 10% of all commission of every user that you refer. **What problems is Bitso solving and how is that benefiting you?** I have solved the problem of buying Bitcoin or Ethereum by using my Mexican Pesos. I was looking for a simple way of getting Bitcoin to send it to other addresses or my personal wallets. Besides, this is a great wallet it works fine and I have never had problems using it. When I wanted to increase my Wallet range in Mexican Pesos the staff helps me very well. I can't be happier using it. ## Bitso Discussions - [What is Bitso used for?](https://www.g2.com/discussions/what-is-bitso-used-for) - 1 comment - [View Bitso pricing details and edition comparison](https://www.g2.com/products/bitso/reviews?filters%5Bsentiment_snippet%5D=1856580&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A57%3A02+-0500&secure%5Bsession_id%5D=856938e7-3ac6-4ce8-b5ef-b64733cb1691&secure%5Btoken%5D=400db5e7e97e6cbd01a437b66591d9339c7e17852a3eaec01daa22aa39b1378a&format=llm_user) ## Bitso Features **Additional Functionality** - Fee Calculation & Posting - AI Copilot - Stock Tracking - Fee Collection - Public Dashboards - Income & Balance Sheet - Transaction History - Trend Analysis - Visual Analytics - Multi-Coin Support - Cryptocurrency Processing - ACH Payment Processing - For Cloud - Payment Processing - NFT Trading - Cryptocurrency Sending & Receiving - Data Security - Cryptocurrency Staking - For Traders - Dashboard - Generative AI - Portfolio Rebalancing - Real-Time Data - Data Loss Prevention - Alerts/Notifications - API - Investment Management - Cryptocurrency Tracking - Mobile Access - Portfolio Management - Digital Asset Management - Online Trading ## Top Bitso Alternatives - [Binance](https://www.g2.com/products/binance/reviews) - 4.0/5.0 (194 reviews) - [Coinbase Exchange](https://www.g2.com/products/coinbase-exchange/reviews) - 3.8/5.0 (121 reviews) - [Zengo Wallet](https://www.g2.com/products/zengo-wallet/reviews) - 4.6/5.0 (213 reviews)