Bitsight Reviews (76)

Reviews

Bitsight Reviews (76)

4.5
76 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and clear security ratings, which provide valuable insights into their cybersecurity posture and that of third-party vendors. The platform's ability to deliver actionable data helps organizations prioritize remediation efforts effectively. However, some users note that the scoring updates can be slow after improvements are made.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
EG
Eli G.
Senior SOC Analyst
Enterprise (> 1000 emp.)
"Regular updates, good customer service, nice UI"
2.5/5
What do you like best about Bitsight?

It's great for checking out vendors or partners, and offers a good place to start any third-party risk investigation. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

Most of the first-party alerts we get from bitsight are things we were already aware of, and so it's a lot of redundant information for us. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"The ratings have helped a lot to get better insights"
5/5
What do you like best about Bitsight?

The AI features and the forecasting module Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

Nothings as of now as the tool is keeping up with the advancements in the domain Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"BitSight Review 1 Aug 2025"
4.5/5
What do you like best about Bitsight?

The BitSight Rating score is an easily understood metric by companies who wish a quick method to assess DuPont's security posture. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

The Continuous Monitoring module does not offer the full functionality required to manage the remediations in a proactive manner. We often need the support of the BitSight Account Manager. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Great Representatives and Responsive Support"
5/5
What do you like best about Bitsight?

Bitsight's support representatives are fantastic at showcasing new tools and offering support where needed. They are knowledgeable, friendly, and eager to research topics to provide speedy support. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

Their platform is great to use and the only hiccups are niche requirements that I, as a user, may have. However, Bitsight has always been eager to create internal enhancement requests for these niche needs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Resourceful and Reliable, with Occasional Glitches"
5/5
What do you like best about Bitsight?

how resourceful it is! very reliable and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

sometimes it glitches out, but all systems have a tendency to do that from time to time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"BitSight 3rd party security"
4.5/5
What do you like best about Bitsight?

There are a lot of features that we leverage as part of our overall 3rd party security program. This includes alerting when a vendor score drops significantly, the ability to see score trends over time, and the flexibility to add/remove suppliers as we need to do so. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

We get regular alerts on new vulnerabilities found, but the report does not tie those vulnerabilities to the vendors we are monitoring. Review collected by and hosted on G2.com.

SM
Shawn M.
Cyber Risk Specialist
Enterprise (> 1000 emp.)
"CM review"
5/5
What do you like best about Bitsight?

The functionality and reports are very insightful, and I like how you can create the scanned results and send to the vendor contacts Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

The functionality and reports are very insightful, and I like how you can create the scanned results and send to the vendor contacts.

I would like to see the CM and VRM share the same contact list. Review collected by and hosted on G2.com.

Jim C.
JC
Jim C.
Security Analyst GRC
Small-Business (50 or fewer emp.)
"Bitsight Is an excellent monitoring application"
5/5
What do you like best about Bitsight?

Alerting us to changes in our vendors risk posture. Various reporting features.

Collaboration process with vendors. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

Functional improvements can help to improve user experience as sometimes it is cumbersome. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Data-Driven Security"
5/5
What do you like best about Bitsight?

Bitsight's strength lies in its objective, data-driven approach to security ratings, combined with its comprehensive data collection, that is focused on helping FCB improve our TPRM posture and manage cyber risk effectively. Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

I cant think of anything at this time. . Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Cybersecurity Specialist leveraging the application for third-party reveiws"
5/5
What do you like best about Bitsight?

Automation with providing vendor questionnaire integration along with secure mechanism for attestations Review collected by and hosted on G2.com.

What do you dislike about Bitsight?

Reporting is Bland and lacks more interactive robust functionality. Review collected by and hosted on G2.com.

Response from Asha May of Bitsight

Thank you for taking the time to share your experience with Bitsight in this forum. We appreciate your honest feedback and want to highlight new functionality called Framework Intelligence just announced that will provide robust functionality. I encourage you to take a look at this link and contact your CSM or Account Manager for more details.

See how Bitsight improved