After testing several CRMs, Bitrix24 provided an outstanding number of features with the ease of use that we need in our accounting firm. Due to our frequency of use, we had to engage customer support to integrate apps that we use. The ease of implementation was simple as 1-2-3. Review collected by and hosted on G2.com.

In order to get the best out of Bitrix24, I decided on a paid plan quickly. I wish the trial period was longer or possiblly a demo account was available to train my staff. Our frequency of use is up and our results are profitable. Review collected by and hosted on G2.com.

Ease of Use, Number of Features, No Per User or per module charges Review collected by and hosted on G2.com.

Support is not good must improve it , call based support will be good to have Review collected by and hosted on G2.com.

Bitrix24 Always is making improvements and give us outdaning support Review collected by and hosted on G2.com.

No timing for development tickets for solving product issues. For product issues affecting client a timing for solution is needed. Review collected by and hosted on G2.com.

nothing much honestly probably the fact that is cheap Review collected by and hosted on G2.com.

the crm is slow lacks lots of features and the support team lacks experience and knowledge to solve issues and takes forever to respond Review collected by and hosted on G2.com.

Employee management and kanban for task management are the system's finest features, although CRM addons for sales, project management, and many more modules are also available. This helps you to collaborate more effectively with your colleagues because everything you need is accessible via a side menu. This is a really handy piece of software with powerful features that will assist you in doing your work more efficiently. I like being able to correctly plan tasks, have a clear timetable, and promptly obtain help with the work process. What I like best is that it is an all-in-one tool that helps with work management and team interaction, and it also includes video conference capacity. Review collected by and hosted on G2.com.

Bitrix24 is frequently too complex for average users; in order to utilize the system, you must have strong project management experience; therefore, while there are various courses, learning materials are necessary to completely comprehend them. It's not as simple to use as other apps that let me talk rapidly and comprehend the structures. The ability to adjust some layouts would be great if I had more options to personalize things to my desire. Another negative is that the specialist support is pretty limited if you have the free edition, so you must search for a solution when there is a problem. Review collected by and hosted on G2.com.

I use Bitrix24 daily where tasks are created and assign to us with deadline with that management track performance.We can create projects where task are created also can do calls ,chat and lot of functionality are in Bitrix24. Review collected by and hosted on G2.com.

Bitrix24 has complext UI not an easy to assign task and how to finish task on Bitrix24

after completion of task it impact on efficency. Review collected by and hosted on G2.com.

Bitrix24 guarantees that firms have a strong company image by providing client satisfaction, from the aspects of communication to the administration of particular and confirmed initiatives. The best aspect of Bitrix24 is that it includes CRM elements such as tasks, projects, and pipelines, which aid in keeping track of the responsibilities allocated to project participants. We may also categorize members based on their functions, which helps define the capacity to manage processes and organize projects efficiently, as well as strong programming abilities. Review collected by and hosted on G2.com.

Because analytics are difficult to use and set, Bitrix24 should have a live chat option, which would benefit many clients who are in a rush to acquire answers. All of the functions are nice, although it occasionally crashes and redirects to the login page, and the app has fewer or fewer functionality than the website. Review collected by and hosted on G2.com.

- Customization Options

- Automation Features

- Reporting Capabilities

We use almost all tools offered by Bitrix and are very satisfied with most of them Review collected by and hosted on G2.com.

- Line integration missing, which is the standard social media tool in Asia

- Ability to move data records between Leads, Deals and SPAs, including Time Line and Attachements

- Missing custom field modification in the History tracking Review collected by and hosted on G2.com.

The platform offers powerful project planning, task management, and time-tracking attributes. It enables users to create projects, assign tasks to team members, set deadlines, and keep track of progress. The platform offers a number of communication resources, including instant messaging, group chats, video conferencing, and a social intranet. These features promote effective collaboration amongst team members, irrespective of their physical location. The capability to share documents, exchange feedback, and collaborate in real time significantly improves team productivity and encourages a cohesive work environment. Review collected by and hosted on G2.com.

While Bitrix24 offers a wide range of features and functionalities, quite a few users might find the user interface slightly difficult, particularly when initially navigating the platform. The learning curve for new users can be a little bit difficult, specifically those who find themselves not accustomed to comprehensive business management alternatives. Review collected by and hosted on G2.com.

Think of Bitrix24 as your favorite gadget :– it's user-friendly for most tasks, but you might need a moment to get the hang of all its features.

Setting up Bitrix24 is like assembling furniture from a famous store :– doable, but it might take some time, especially if you're customizing it for your specific needs.

Bitrix24's support team is like your friendly neighborhood tech guru :– they're there to help, and you'll find answers, but sometimes you might need to wait a bit.

You'll use Bitrix24 like your daily planner :– it's handy for everyday stuff, but some tools might be tucked away for occasional use.

Imagine Bitrix24 as a Swiss Army knife :– it pack with features for almost anything you need in your business toolbox.

Integrating Bitrix24 is like connecting different apps on your smartphone:– it's doable, but some connections might need a tech-savvy touch. Review collected by and hosted on G2.com.

Learning the Ropes:- Like any new coworker, Bitrix24 might take a litle time to get used to, especially when you dive into the fancy features.

The Price Tag:- It's great for businesses with some heft, but if you're just starting or on a tight budget, the cost might give you pause.

Mobile, but:-The mobile app is handy, but it's not as fully-loaded as the web version. So, when you're on the move, you might miss a few things. Review collected by and hosted on G2.com.