Herberth S.
HS
Herberth S.
Ingeniero pre venta
Small-Business (50 or fewer emp.)
"Visually beautiful"
4/5
What do you like best about Bitrix24?

Its interface is quite nice, in addition to having good customization. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

In my experience, for being a CRM for people who haven't used one before, it is not that easy to set up. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Herberth.

ZD
Zachary D.
Member Manager of LLC
Small-Business (50 or fewer emp.)
"Bitrix24 Pros and Cons"
4.5/5
What do you like best about Bitrix24?

Its a really good platform for small business to use as an enterprise quality communications and collaboration tool without the costs and pains of such platforms as Jira, Confluence, and MS teams. I particularly like the collaboration, the website developer wizard with templates. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I dont like that full features are not available for a Basic user when a company is up to 5 people and you need to upgrade to pay double for 100 headcount to get the added features as clock in, etc. I think they should give all features with a reasonable price based on size of staff. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for sharing your positive experiences and constructive feedback about Bitrix24, Zachary! We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

Shakti R.
SR
Shakti R.
Developer
Mid-Market (51-1000 emp.)
"Best Project Management software"
5/5
What do you like best about Bitrix24?

It is easy to use for project management as well as daily clock in or clock out Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

After submitting our leave we are not able to recheck it Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for sharing your valuable insights and experiences with Bitrix24, Shakti.

JB
Janet B.
Team Leader
Small-Business (50 or fewer emp.)
"A powerful platform for business growth"
5/5
What do you like best about Bitrix24?

It Task management, the feature of task management enabled my team to assign and track task in the organization Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It has a slow performance especially for business with large of complex workflows Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Janet. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

Verified User in Staffing and Recruiting
GS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Bitrix24: A Complete Business Management Hub"
4/5
What do you like best about Bitrix24?

Small to medium businesses wanting one platform for CRM + Project Management + Communication. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Complex interface – Because it does so much, new users can feel overwhelmed Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success.

Mahe z.
MZ
Mahe z.
Human Resource
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best tool for business management"
4.5/5
What do you like best about Bitrix24?

I use Bitrix24 to manage tasks and projects, taking advantage of its features like

Kanban board ,Gantt charts, and time tracking. These tools really help my team stay organized and ensure we meet our deadlines efficiently. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

sing Bitrix24, I've found that it offers a wealth of features, which means it can take some time for new users like me to fully grasp everything. However, this complexity also provides great opportunities to explore the platform . Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for your comprehensive review of Bitrix24, Mahe! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs.

Haguen S.
HS
Haguen S.
BDR
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Bitrix helps a lot in the daily life of an SDR."
4.5/5
What do you like best about Bitrix24?

Ease to create new leads, complete and intuitive dashboard. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It wouldn't be exactly what I don't like, but I think there could be more frequent updates. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you so much for taking the time to share your feedback on Bitrix24, Haguen! We look forward to continuing to support your business's growth and success.

Sidharth N.
SN
Sidharth N.
Csm
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Usage of Bitrix24"
4/5
What do you like best about Bitrix24?

1. sales pipeline can be easily recorded. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

2. Automation and customization scope is less Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback,

Sidharth!

BS
Bharpinder S.
Managing Director
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"No sales support, You need to buy plan to get answer of sales enquiries"
2.5/5
What do you like best about Bitrix24?

Features are all good. I tried 15 days free trail. Sufficient for small and medium businesses. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

No sales support before buying any plan. I have doubts related their pricing but there is no way to get answer of sales enquries.. There are difference in pricing.

I am from india, when i visit website in the pricing page "Professional" Plan showing price Rs 9,990 INR (Approx $120 USD) but after login when i tried to upgrade trail account to "professional" plan it shows Rs 20,000 (Approx $249 USD). Both prices i mentioned when i select Monthly subscription. Its almost double..

No transparancy in pricing.. To get the mentioned price i tried to contact sales support but there is no way to reach sales team.. I can only create support ticket if i have paid account. Its like to get sales related answer, you need to buy first.. Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Thank you for sharing your feedback on Bitrix24. We apologize for any confusion regarding our pricing. For pricing questions, please contact our sales team at sales@bitrix24.in. The difference in pricing you noticed may be due to the toggle switch on our pricing page, which allows you to view prices for both monthly and annual subscriptions. The annual subscription includes a discount, which might have caused the discrepancy you observed. You can find more details on our pricing page: www.bitrix24.in/prices/

EJ
Elenga J.
Team Leader
Small-Business (50 or fewer emp.)
"A wide range of features platform with a user friendly interface"
5/5
What do you like best about Bitrix24?

The scalability that helps to scalable grow with my business Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It slow performance especially when am using it for a for large project Review collected by and hosted on G2.com.

Response from Oleg Samarin of Bitrix24
Edit edit

Hi Elenga! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success.