--- title: Bitrix24 Reviews meta\_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 609 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 609 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Bitrix24 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. [(48 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons#reviews) Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. [(37 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072783&qs=pros-and-cons#reviews) Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. [(32 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063729&qs=pros-and-cons#reviews) Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. [(31 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072875&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. [(30 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. [(19 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070303&qs=pros-and-cons#reviews) Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. [(17 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070982&qs=pros-and-cons#reviews) Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. [(14 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066560&qs=pros-and-cons#reviews) Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. [(13 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063209&qs=pros-and-cons#reviews) Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. [(12 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066860&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bitrix24 ##### 1. Ease of Use Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. [ See 48 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons#reviews) See Related User Reviews ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Bitrix24: A Great All-in-One Business Tool with Tons of Features" What do you like about Bitrix24? Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ##### 2. Team Collaboration Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. [ See 37 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072783&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you like about Bitrix24? What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everyt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ##### 3. Task Management Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. [ See 32 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063729&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you like about Bitrix24? What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everyt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ##### 4. Project Management Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. [ See 31 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072875&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Hat's Off to Ultimate Warrior that conquers my complex project & task into simplified task workflows" What do you like about Bitrix24? Hat's Off to my ultimate warrior that Conquers complex projects and task by simplifying and streamling task workflows for my seamless and effortless p ##### 5. Features Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. [ See 30 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons#reviews) See Related User Reviews ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Bitrix24: A Great All-in-One Business Tool with Tons of Features" What do you like about Bitrix24? Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Thumbs Up to mesmerizing Flexibility,Customization,Versatility and Favorite Lead & Deal Management" What do you like about Bitrix24? Thumps to my mesmerizing packhorse with flexibility,versatility,Customization to suit my brand and one tha gives me goosebumbs with lead and deal mana ### 5 Cons or Disadvantages of Bitrix24 ##### 1. Learning Curve Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. [ See 19 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070303&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you dislike about Bitrix24? Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to le ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Bitrix24: A Great All-in-One Business Tool with Tons of Features" What do you dislike about Bitrix24? They have a huge FAQ system. Wish the FAQ was more organized to help find things that you have a stopping point in the software that you don't know ho ##### 2. Missing Features Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. [ See 17 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070982&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you dislike about Bitrix24? It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.") SK Subham k. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive CRM with Strong Mobile Functionality" What do you dislike about Bitrix24? Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please ##### 3. Limited Features Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. [ See 14 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066560&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you dislike about Bitrix24? It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat JP Jose Raul P. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use with Excellent Sales Visibility" What do you dislike about Bitrix24? I think Bitrix24 could improve in terms of sales and marketing insights and syncing with Outlook. ##### 4. Lacking Features Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. [ See 13 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063209&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you dislike about Bitrix24? Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to le ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you dislike about Bitrix24? It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat ##### 5. Performance Issues Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. [ See 12 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066860&qs=pros-and-cons#reviews) See Related User Reviews ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.") SK Subham k. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive CRM with Strong Mobile Functionality" What do you dislike about Bitrix24? Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please ![Ankit H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit H.") AH Ankit H. Small-Business (50 or fewer emp.) 3.0/5 "Affordable but a non scalable solution for Sales and Customer Support" What do you dislike about Bitrix24? Can't handle complex complex operations. ![Clayton A I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clayton A I.") CI Clayton A I. Senior Partner Small-Business (50 or fewer emp.) 12/16/2023 "Bitrix24 made me a Believer" 5/5 What do you like best about Bitrix24? After testing several CRMs, Bitrix24 provided an outstanding number of features with the ease of use that we need in our accounting firm. Due to our frequency of use, we had to engage customer support to integrate apps that we use. The ease of implementation was simple as 1-2-3. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? In order to get the best out of Bitrix24, I decided on a paid plan quickly. I wish the trial period was longer or possiblly a demo account was available to train my staff. Our frequency of use is up and our results are profitable. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 is solving our need to keep financial projects on track. In addition, the ability to share with external users (our clients) helps to keep the clients informed on our progress, tasks, requests for information, and more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Hasan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasan Z.") HZ Hasan Z. Chief Executive Officer Small-Business (50 or fewer emp.) 9/5/2024 "Buraq Labs Gold Partner" 5/5 What do you like best about Bitrix24? Ease of Use, Number of Features, No Per User or per module charges Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Support is not good must improve it , call based support will be good to have Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Effective communication and tracking Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-10179706/official_response/edit) Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Hasan. Validated ReviewerSource: Organic ![Rafael I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael I.") RI Rafael I. IBA Small-Business (50 or fewer emp.) 8/23/2024 "Bitrix24 Support" 5/5 What do you like best about Bitrix24? Bitrix24 Always is making improvements and give us outdaning support Review collected by and hosted on G2.com. What do you dislike about Bitrix24? No timing for development tickets for solving product issues. For product issues affecting client a timing for solution is needed. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 is the tool to run a company Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-10043256/official_response/edit) Thank you for your review and for sharing your experience with Bitrix24! We're delighted to hear that you appreciate our continuous improvements and support. Your positive feedback motivates us to keep enhancing our platform. We're committed to providing you with the best tools and support to ensure your success. Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 9/2/2024 "slow overall, locks features, support team is slow, lacks experience and knowledge to solve issues" 0/5 What do you like best about Bitrix24? nothing much honestly probably the fact that is cheap Review collected by and hosted on G2.com. What do you dislike about Bitrix24? the crm is slow lacks lots of features and the support team lacks experience and knowledge to solve issues and takes forever to respond Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? the only thing that is a positive is that i can rent numbers and create deals from calls i receive from those numbers. this is not without call problems and bugs Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-10145036/official_response/edit) Thank you for sharing your feedback on Bitrix24. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. Validated ReviewerSource: Organic ![Vanessa D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanessa D.") VD Vanessa D. Engineering Manager Mid-Market (51-1000 emp.) 9/25/2023 "Excellent easy-to-use collaboration tool for project management." 4.5/5 What do you like best about Bitrix24? Employee management and kanban for task management are the system's finest features, although CRM addons for sales, project management, and many more modules are also available. This helps you to collaborate more effectively with your colleagues because everything you need is accessible via a side menu. This is a really handy piece of software with powerful features that will assist you in doing your work more efficiently. I like being able to correctly plan tasks, have a clear timetable, and promptly obtain help with the work process. What I like best is that it is an all-in-one tool that helps with work management and team interaction, and it also includes video conference capacity. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Bitrix24 is frequently too complex for average users; in order to utilize the system, you must have strong project management experience; therefore, while there are various courses, learning materials are necessary to completely comprehend them. It's not as simple to use as other apps that let me talk rapidly and comprehend the structures. The ability to adjust some layouts would be great if I had more options to personalize things to my desire. Another negative is that the specialist support is pretty limited if you have the free edition, so you must search for a solution when there is a problem. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? I use Bitrix24 to manage my projects and organize everything properly; you can share files, collaborate and communicate with colleagues in various ways; with so many different systems, you frequently have to manage different parts of your business; and BITRIX24's calendar feature makes it easy to delegate tasks to employees and highlight activities. Working with all team members in project management may be quite beneficial; workflows are more structured, everyone has access to the same information, and you can see which tasks have already been performed by whom; we must also confess that productivity has substantially increased. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![faisal a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "faisal a.") FA faisal a. Software Developer Enterprise (\> 1000 emp.) 1/1/2024 ""Track Performance with Bitrix24"" 5/5 What do you like best about Bitrix24? I use Bitrix24 daily where tasks are created and assign to us with deadline with that management track performance.We can create projects where task are created also can do calls ,chat and lot of functionality are in Bitrix24. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Bitrix24 has complext UI not an easy to assign task and how to finish task on Bitrix24 after completion of task it impact on efficency. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? It is helpful in tracking performance and assigning task.Diffrent Diffrent projects are created where persons are added according to there projects and task are assign to that person. Track the record of company employees and there effiency. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-9074972/official_response/edit) Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. It's great to know that Bitrix24 is helping you track performance and manage tasks effectively. We value your opinion on the UI complexity and will strive to enhance the user experience for our customers. Current UserValidated ReviewerSource: Organic ![Fannie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fannie W.") FW Fannie W. Mid-Market (51-1000 emp.) 9/25/2023 "The best CRM platform, it is very customizable and easy to use." 4.5/5 What do you like best about Bitrix24? Bitrix24 guarantees that firms have a strong company image by providing client satisfaction, from the aspects of communication to the administration of particular and confirmed initiatives. The best aspect of Bitrix24 is that it includes CRM elements such as tasks, projects, and pipelines, which aid in keeping track of the responsibilities allocated to project participants. We may also categorize members based on their functions, which helps define the capacity to manage processes and organize projects efficiently, as well as strong programming abilities. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Because analytics are difficult to use and set, Bitrix24 should have a live chat option, which would benefit many clients who are in a rush to acquire answers. All of the functions are nice, although it occasionally crashes and redirects to the login page, and the app has fewer or fewer functionality than the website. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 has enhanced company commercial communication systems with intricate frameworks that keep individuals controlled and happy. The combination of Bitrix24 forms and live chat is the finest thing I use every day; Bitrix24 is assisting us in managing our lead generation portfolio as well as analyzing and projecting income from various business channels. It also aids in the automation of some lead creation procedures. It assists in a variety of ways, such as providing the best solution available based on our company pattern, such as what tools are necessary, how much time is required, and assessing the size of our firm, making it one of the best on the market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Stephan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephan C.") SC Stephan C. Mid-Market (51-1000 emp.) 3/18/2024 "Expierenced Bitrix User and Admin" 5/5 What do you like best about Bitrix24? - Customization Options - Automation Features - Reporting Capabilities We use almost all tools offered by Bitrix and are very satisfied with most of them Review collected by and hosted on G2.com. What do you dislike about Bitrix24? - Line integration missing, which is the standard social media tool in Asia - Ability to move data records between Leads, Deals and SPAs, including Time Line and Attachements - Missing custom field modification in the History tracking Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? It allows us to build a CRM system which meets our company requirements and needs Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-9444601/official_response/edit) Thank you for sharing your detailed feedback on Bitrix24! We're thrilled to hear that you are enjoying the customization options, automation features, and reporting capabilities. We appreciate your insights on areas for improvement, such as Line integration, data record management, and custom field modification. We will take note of your suggestions and strive to address them in future updates. If you have any more feedback or need assistance with anything else, please feel free to reach out. We're here to help and ensure that Bitrix24 continues to meet your company requirements. Thank you for being a valued Bitrix24 user! 3/19/2025 Validated ReviewerSource: Organic VT VINEET T. Small-Business (50 or fewer emp.) 7/8/2023 "Bitrix24 is a comprehensive business management platform" 4.5/5 What do you like best about Bitrix24? The platform offers powerful project planning, task management, and time-tracking attributes. It enables users to create projects, assign tasks to team members, set deadlines, and keep track of progress. The platform offers a number of communication resources, including instant messaging, group chats, video conferencing, and a social intranet. These features promote effective collaboration amongst team members, irrespective of their physical location. The capability to share documents, exchange feedback, and collaborate in real time significantly improves team productivity and encourages a cohesive work environment. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? While Bitrix24 offers a wide range of features and functionalities, quite a few users might find the user interface slightly difficult, particularly when initially navigating the platform. The learning curve for new users can be a little bit difficult, specifically those who find themselves not accustomed to comprehensive business management alternatives. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 is a powerful business management platform that provides an extensive array of tools to streamline operations, enhance collaboration, and increase productivity. Its all-in-one nature, project management features, CRM functionality, communication tools, and document management capabilities turn it into a useful option for businesses of any size. management solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rohan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan B.") RB Rohan B. Software Developer Small-Business (50 or fewer emp.) 9/21/2023 "A Comprenhensive Business Solutions" 5/5 What do you like best about Bitrix24? Think of Bitrix24 as your favorite gadget :– it's user-friendly for most tasks, but you might need a moment to get the hang of all its features. Setting up Bitrix24 is like assembling furniture from a famous store :– doable, but it might take some time, especially if you're customizing it for your specific needs. Bitrix24's support team is like your friendly neighborhood tech guru :– they're there to help, and you'll find answers, but sometimes you might need to wait a bit. You'll use Bitrix24 like your daily planner :– it's handy for everyday stuff, but some tools might be tucked away for occasional use. Imagine Bitrix24 as a Swiss Army knife :– it pack with features for almost anything you need in your business toolbox. Integrating Bitrix24 is like connecting different apps on your smartphone:– it's doable, but some connections might need a tech-savvy touch. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Learning the Ropes:- Like any new coworker, Bitrix24 might take a litle time to get used to, especially when you dive into the fancy features. The Price Tag:- It's great for businesses with some heft, but if you're just starting or on a tight budget, the cost might give you pause. Mobile, but:-The mobile app is handy, but it's not as fully-loaded as the web version. So, when you're on the move, you might miss a few things. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 brings some order to the office chaos, centralizing your busines functions, and promoting team unity. It's perfect for those looking to simplify their tech toolkit. Just be ready to invest a bit of time in getting to know your new colleague and make sure it fits your budget comfortably Review collected by and hosted on G2.com. 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