---
title: Bitrix24 Reviews
meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 608 reviews by the users' company size, role or industry
  to find out how Bitrix24 works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 608
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Bitrix24 Reviews
**Vendor:** Bitrix24  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 608
## About Bitrix24
Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place.



## Bitrix24 Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. (48 reviews)
- Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. (37 reviews)
- Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. (32 reviews)
- Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. (31 reviews)
- Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. (30 reviews)
- Users value the **effective communication** capabilities of Bitrix24, enhancing collaboration and improving customer interactions. (24 reviews)
- Feature Richness (22 reviews)
- Users value the **intuitive design** of Bitrix24, simplifying collaboration and enhancing customer relationship management effortlessly. (22 reviews)
- User-Friendly (18 reviews)
- Automation (17 reviews)

**What users dislike:**

- Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. (19 reviews)
- Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. (17 reviews)
- Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. (14 reviews)
- Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. (13 reviews)
- Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. (12 reviews)
- Users find Bitrix24's pricing **excessive** for small businesses, with limited free trial and concerning account management issues. (11 reviews)
- Limited Customization (11 reviews)
- Not Intuitive (11 reviews)
- Users report **slow performance** of Bitrix24, particularly when handling large or complex workflows, impacting productivity. (11 reviews)
- Training Required (11 reviews)

## Bitrix24 Reviews
  ### 1. You Can Fulfill All Your Corporate Digital Needs From A Single Application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Oktay K. | System Expert, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about Bitrix24?**

We bought Bitrix24 mainly for our business tracking processes. We realized that we solved our business quickly and easily with the other services it provided to us. We are able to successfully perform various job titles such as CRM, website creation, personnel disk space, collaborative work groups, adding outsource employees. As we use it, we observe that it is an institution that constantly improves itself.

**What do you dislike about Bitrix24?**

The staff who first started to use the application stated that they had a little difficulty. Screen-based improvements can be made in this regard. The referral and explanation processes can be improved. Unfortunately, it is not very useful on the mobile application side. We are expecting serious progress for this place.

**What problems is Bitrix24 solving and how is that benefiting you?**

We provide employee performance, monitoring of business processes, designing multi-stage business automation, website pages, and customer communication services.

  ### 2. Intuitive tool, very easy to implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frances L. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2021

**What do you like best about Bitrix24?**

It is a contemporary programme, which optimizes communication between the staff and the clients. There are also collaboration tools for working with the team, videocalls, group chats and surveys are some of the big software. The platform features an easy-to-understand design. The functioning of all my team has improved. It helps everyone collaborate more effectively with others and we make a statement collectively. It is now simpler to interact, make remark and discuss our ongoing initiatives with the aid of this application.

**What do you dislike about Bitrix24?**

The mobile application has experienced difficulties with performance, it is a very full application, but the operation of specific tools occasionally does not succeed. Sometimes it gets difficult to seek for the correct stuff at the right moment with many various features, and one issue that disturbes me most is that your mobile app does not have many functions.

**Recommendations to others considering Bitrix24:**

There are extremely unfinished tools, such as Scrum Tools and Marketing Automation, which may be enhanced with an update. Billing programs can be easy to use and a tax calculator can be included. In the future, I'm sure the application can be more intuitive. I really suggest this tool, having stated that. It helped me get my schoolwork done in good time. This app is the only way to handle my many tasks. It provides you a Gantt chart as well, time monitoring and improved working for Kanban. That just makes it amazing.

**What problems is Bitrix24 solving and how is that benefiting you?**

A better teamwork was established with the usage of Bitrix24. The Kanban Board and calendars are among the most successful functionalities. We store cloud information every week. Data migration and backup copies provide strong stability. Social networks and emails provide fantastic outcomes to our consumers. By improving and quality of communication, we can now draw up improved plans. Now in our different initiatives we have no problems, because its ongoing notification system keeps us informed.

  ### 3. Reviewing Bitrix CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Abenazzer B. | Sales Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Bitrix24?**

Bitrix has the following features that I like the best
+ It is full of many collaboration, management and communication tool
+ It have a separate platform to register leads and deals accordigly with thier stages.
+ It has analytics feature 
+ It can be integrated with different other softwares
+ It can be used in both on premise and cloud option
+ It is flexible and can be customized

**What do you dislike about Bitrix24?**

I dislike the following features on bitrix
+ It is not easy to start and get familliar with for amature users

**What problems is Bitrix24 solving and how is that benefiting you?**

We as a company use bitrix to solve the following problems
+ Register and record all data related to our opportunities and tenders we have participated on
+ We record all our customers detail so that we can easly access them whenever needed
+ We are generating report that are crutial for decision making
+ We are tracking the progress of each opportunity and deals
+ We are sending campagn email or messages to our customer listed in the database
+ We also use it for internal communication platform in order to share files, conduct meetings and post different anouncments

  ### 4. Brilliant programming to sort out the work process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2021

**What do you like best about Bitrix24?**

I truly like that, by keeping control and observing over the obligations allotted to the task members you can oversee projects in a more powerful manner. I may likewise divide the individuals by work into different gatherings. The hour of a task may accordingly be checked and where every individual from the gathering mediates and joins the activities embraced to deal with the work and its consummation. I like the capacity to deal with the work process, to structure projects adequately, to accomplish truly important work for that kind of cycle, a solid schedule limit and a quick support of the work process.

**What do you dislike about Bitrix24?**

I didn't partake in this item since the expectation to learn and adapt is long and you need to invest a great deal of energy capitalizing on this program. The capacity to change a few provisions would likewise be useful if I would have more opportunity to adjust things as I would prefer. Another negative side is that the specialized help is very confined in the event that you get the free version, thusly when there's an issue you should look for an answer. You additionally need a team with server mastery, since you ought to be answerable for the capacity and information handling. That is the reason it's desirable over get top notch rendition, yet recollect that it very well may be amazingly expensive.

**What problems is Bitrix24 solving and how is that benefiting you?**

We tended to the work process association's trouble and we likewise could suitably develop a data set for the customer which is available consistently, which is critical in the business the board work, subsequently we worked on the results with this capacity. Our business limit's mechanized stream. Already, the activities performed by the colleagues were hard to control and join to choose if a colleague had satisfied and settled the designated liabilities. Different benefits incorporate the shortfall of a reason to consider the alloted obligations, since a cloud-based application might be utilized from any gadget with a web association by the developer.

  ### 5. Best CRM for daily work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Minna A. | Business Development Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Bitrix24?**

Easy to use, fun design, all options available.

**What do you dislike about Bitrix24?**

Not accurate while searching for a contact.

**What problems is Bitrix24 solving and how is that benefiting you?**

Data saving

  ### 6. Bitrix24

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about Bitrix24?**

Custom fields, clear setup, integrations

**What do you dislike about Bitrix24?**

The Russian company, old interface, task management

**What problems is Bitrix24 solving and how is that benefiting you?**

I used it for the customer database, but decided to move to another one, as this CRM can't give me the right task management and customization analytic on one page.

  ### 7. CRM system that facilitates internal and external communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Furkan D. | executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2021

**What do you like best about Bitrix24?**

It has many practical and easy-to-use features such as the ability to store and share all documents and media within the company, cloud support, task and project creation, categorization, search, instant messaging, creating and managing workflows.

**What do you dislike about Bitrix24?**

The mobile application is very useless, it definitely needs to be updated. I can hardly do any work done in the web interface in the mobile application. There are some gaps, you can be the most popular person of the day in the company by sending a private message from a mobile device. The web app scores very low compared to mobile.

**Recommendations to others considering Bitrix24:**

You can easily track projects and tasks. It is easy to reach the files you want to reach in the past, and the search options are wide. It will make your job easier because the workflows of the people you are the manager of are in front of you.

**What problems is Bitrix24 solving and how is that benefiting you?**

It is very easy to create projects and tasks, I can follow all the details from one place by including all the relevant people. It provided the opportunity to monitor all external relations from a single center, and we can answer incoming questions by integrating them with corporate e-mails.

  ### 8. My journey to Bitris24

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mastewal B. | Technical Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2021

**What do you like best about Bitrix24?**

From my point of view, Bitrix24 has all the necessary components that are needed to do customer relationship management work. It has a straightforward platform which makes workflow to be flawless. Bitrix24 is a great tool to do customer management, data saving, task management, company status, customer ticket management, and contact details in our office. Bitrix24 uses the latest technology software, allowing our projects to be well handled and properly managing resources.

**What do you dislike about Bitrix24?**

While using Bitrix24 some tools are hidden or places in unexpected locations and places; this makes the searching and navigation process much harder for users while doing their work. While uploading files with a large size takes so much time, this creates frustration for users. And when using Bitrix24 and we face a challenge we ask support but it is limited.

**What problems is Bitrix24 solving and how is that benefiting you?**

The most prmost feature of Bitrix24 is it has CRM with a wide variety of lead management tools including some handy automation features that combine to make it an excellent SMB.

  ### 9. Wonderful tool with employees communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashwini S. | Assistant Manager - Digital Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about Bitrix24?**

Hi have used this tool more than 2 years with good user experience especially with employees communication

**What do you dislike about Bitrix24?**

No dislikes. This software is easy to manage anywhere

**What problems is Bitrix24 solving and how is that benefiting you?**

Team meeting and we can share big files through this software. The main use of this tool is easily communicate with all teams.

  ### 10. Best Collaboration Platform with Free Usage Options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about Bitrix24?**

It's a cloud collaboration platform with all the basics served as free. Additionally, there're tons of easy plug&play integration capabilities with current top platforms and apps.

**What do you dislike about Bitrix24?**

There's nothing that I dislike. It's a great tool on both web application and mobile app sides.
It could be better with a simpler user interface for beginners' quicker adaptation.

**Recommendations to others considering Bitrix24:**

I strongly recommend Bitrix from small companies to big corporates with remote teams.

**What problems is Bitrix24 solving and how is that benefiting you?**

It's an excellent collaboration platform for remote teams. You can make meetings, share documents and ideas, use any tool you'd like to use in one application. This functionality allows lots of time saving and efficiency.

  ### 11. It's useful and it's worth money can buy. Good for general purposes at corporate work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Romano K. | Logistics manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about Bitrix24?**

What I like best about Bitrix24 is that this source manages tasks altogether. Can you imagine a day when you do not have any connection with your colleagues (except by cellphone or a piece of paper)? This is the right time to get a program that has a solution to both manage your day and data. Among variable frames to be integrated with there are some other options to comply with your corporate tasks, such as schedules, deadline tasks, executives, Q&A dialogues, and many many others.

**What do you dislike about Bitrix24?**

For some reason, if your corporation is over 10 000 members it may need some upgraded version as best, this is subjective POV but I assume that it's a little bit slow while operating with data. Some of our IT managers said that it's worth it. However, if your business is more in sales targeting as a management system you should consider specific products because Bitrix 24 is more likely a solid in-betweener.

**Recommendations to others considering Bitrix24:**

Please consider checking CMR platforms as many as possible, taking a look at your industrial niche. For sales strategies, this product is to be upgraded.

**What problems is Bitrix24 solving and how is that benefiting you?**

We have to maintain a written communication within all divisions of our corporation including abroad, as well as a certain control needed to execute all tasks. So the chain of tasks was always visible and under control. This is the best part and yields benefits anyways.

  ### 12. Britix24 - An immatured sales crm - it lacks basic sales process and employee performance reports

**Rating:** 1.0/5.0 stars

**Reviewed by:** Sarla S. | Founder - Chairwoman, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2021

**What do you like best about Bitrix24?**

Lead Management, Gives Access to 50 people at an economical price, but it's useless without an employee performance report.

**What do you dislike about Bitrix24?**

Humble request to please look into this. I have been struggling for almost 2 months on the reporting part
Bitrix24 is good for CRM and Business Develop, but when a sales CRM where 50+ employees work, the employee performance report means a lot for any business irrespective of big or small.

Before sales, there are various processes, and actions that result in success or deal, and those steps involve Lead Management such as Lead Validation, Email Sent, Telephonic Calls Done. All these are lead management and engagement stages, and after that only success comes.

It takes weeks/months/years to get a success, until then what each employee is putting in their effort - a report on same marks the employee's seriousness during their daily work, Bitrix24 does not have any such report. 
There is no custom report of each employee like what activities they have done, their lead efficiency management - no accuracy on the report, the number in Lead Funnel shown is incorrect. 

Let say in an organization if there are 50 employees the report should show the top performer and the non-performer according to their activity-based rank analysis, which should be how many emails sent how many calls done. Bitix24 does not have a system to give all employees performance report, which the Business Head can look at it.

This is where I feel, Bitix24 is a very immature sales CRM when it comes to employee performance custom reports as the report fails to capture the lead custom fields. Your team lacks a basic understanding of the sales process. 
I wonder how can your development guys miss such vital information? 

It would have been wonderful for any Business Head or CEO to have all their employees report in a horizontal way   in a single window such as 

Employees Name - Total Inactive Leads - Total Email Sent - Total Calls Done  - Success - Failure

The Lead Validation process counts for Email sent on work email id 
This is an important report for any service industry, as they are not selling products, they are selling services, so its matter of success means truly churning and validation of leads, follow-up by email sent, and telephonic calls.
If each salesperson is sending 50 emails in a day and doing 50 calls, that means the salesperson is validating the leads. 

If your system there is no way to figure out if the emails are sent through Britix24 server and through webmail, if it has bounced back there is no way to figure out,   
Without having the clarity on Lead Management Efficiency how would one assure success every time?

I have not seen the vision of your company to help your customer grow, your product development vision and values are not aligned to bare sales basics,  it's aligned on public demand.

For the customer who has paid for two years in advance, you don't have any respect and value for their business needs that too the basic sales report and employee performance report.

For the service industry where the fields are custom, then your system reports are a disaster and big failure.

People like us only end up with regret and disappointment.
It is a lesson for me that don't go for cheap rates, look at the things which make business sense for us. Sheer lack of employee lead management efficiency has put has to big-time failure.

The thing which the sales team has shown about the lead funnel, in practice it is not working. Finally, a sales CRM without the basic reports of employee performance, what value does it bring for us.
Please do not cheat your customers as they come with trust in your brand and then only to regret it.
We have worked on other brands they are not what you proclaim to be worlds to 5 brand but they know the basics of what can be done to help their customer grow.

**What problems is Bitrix24 solving and how is that benefiting you?**

Customer Relationship and Business Development - this is a good feature

Sales Team Performance Management - this is a failure with Bitirx24

  ### 13. A developer's POV regarding Bitrix24

**Rating:** 4.5/5.0 stars

**Reviewed by:** Iceal G. | Senior Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Bitrix24?**

Project Management
What I like when using Bitrix is that there are different kinds of how to handle a project. The user management is also a big plus to us in our company as we are divided into separate departments that has each of its own workgroups. For each task you can delegate,  track, have deadlines and incorporate it to your working plan when you time in to their built in working day feature.

User Dashboard
Having your own profile and can upload files unto your drive is a huge help to us as we would need a cloud storage and all in one to keep our work flowing.

Team Collaborations
Also, the ability to have a chat in a CRM which has call/video enabled really helped our team to work and communicate better as we are all working remotely. You can use the searchbar when using the chat which I think helps when you forgot some things when to talking to a co worker.

**What do you dislike about Bitrix24?**

What I don't like is when I am commenting to a task you can't use your regular tab keys to insert some spaces. I know it's a matter of preference but when you are using the bullet options of their rich text editor you can't use inner bullets see reference example https://prnt.sc/12a60gs  which is find annoying as we use it often. What we do is we create a separate google docs that way we can indent into the bullet points.

**What problems is Bitrix24 solving and how is that benefiting you?**

The Problems we are solving is our Project management and communication issues. But all in all Bitrix is doing its job for our company

  ### 14. Review on bitrix24

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about Bitrix24?**

Bitrix24 is a software which is used in communication in management filed. Bitrix24 software is very easy and convenience to use for employees. The best part of the software is adio and video communication. The best part of it is offers you free trail for use.

**What do you dislike about Bitrix24?**

Some tools are in hidden location inside on other tools, so for the use of software you need proper knowledge. Most of the function are clearly not recognize. You need very strong technical support and must have steady internet support.

**What problems is Bitrix24 solving and how is that benefiting you?**

Britrix24 has everything that a project management needs such as collaborative tools and storage space. The messenger platform  organized and and collaborate more effective and solving problem and issue instantly. Bitrix24 also has more competitive pricing plan that has fit our needs and less costly than other software.

  ### 15. Really worth a try!

**Rating:** 4.5/5.0 stars

**Reviewed by:** George B. | Member Board Of Directors, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2022

**What do you like best about Bitrix24?**

Ease of use, the way that I can follow the tasks and the collaboration with the rest of the team

**What do you dislike about Bitrix24?**

There are some difficulties in tailoring it to your needs, but once you get familiar, these limitations are mitigated

**What problems is Bitrix24 solving and how is that benefiting you?**

Full control over the status of the current projects. Having a picture of the progress easily.

  ### 16. Excellent tool easy to implement and use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Howard J. | Sr Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2021

**What do you like best about Bitrix24?**

This forum has a pleasantly seamless work interface and a good architecture facilitates the performance of the relevant activities, provides good planning and coordination, and provides good support in various media. I can keep track of my projects and work reports with this tool. With authorization, I can store data and I can query it. I may also see a list of all incidents and programs through video calls and instant messages.

**What do you dislike about Bitrix24?**

There should be more evolved features that go hand in hand to adjust or adapt to any user's preferences and maintain learning difficulties mastering that interface, until this type of tool is first used. Each of his functions is difficult to do if it is not sufficiently straightforward, so that certain functions can be taken into account and adjusted in order to improve efficiency.

**Recommendations to others considering Bitrix24:**

Bitrix24 is straightforward and convenient to use. We use it in all divisions without any complications. It also gives us plenty of room. We can also efficiently establish and maintain connections with our clients. Therefore, our ventures became increased and fluid, it was fantastic. It is strongly recommended to use this forum to help organize scheduled jobs, a platform that allows them to access suitable technical assistance in order to understand how to handle and use the resources they provide.

**What problems is Bitrix24 solving and how is that benefiting you?**

The principal approach this app has opened was to handle consumers' data individually since they first contacted them, which gives us more customer interest knowledge. One of the benefits of IP telephony is greater cooperation and communication with our clients.

  ### 17. Bitrix is amazing!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bernardo S. | Consultor ambiental, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Bitrix24?**

It works because everyone be connected. So when we see all tasks and goals organized by Bitrix in your hand, things become more cleary. Another great advantage is to be connected to all team and make your work registered on plataform.

**What do you dislike about Bitrix24?**

Our boss become more present and he can see better how your work is going

**Recommendations to others considering Bitrix24:**

Is a good plataform

**What problems is Bitrix24 solving and how is that benefiting you?**

Communication in workplace. Make and demand goals, organize and managing company

  ### 18. The best modern workflow organizing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ernesto M. | CX Automations Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about Bitrix24?**

It is the only tool that allows us to use the integrated cloud to store and share files within the whole company. Bitrix24 also offers instant messaging and task management tools that boost our internal tracking and let others know our deadlines.

**What do you dislike about Bitrix24?**

The only difficulty we found while using Bitrix24 is that some tool are "hidden" and you need to search for them a little bit. This improved a lot during time and updates, so I'm always expecting IU enhacements.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 helped us to keep a track in the team's tasks and to maintain a better cumpliment of deadlines. Also simplified a lot the way we share and update documents.

  ### 19. Effective CRM Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramesh B. | Lecturer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Bitrix24?**

Ease of understanding the concepts, GUI and usage

**What do you dislike about Bitrix24?**

It could have had more features in terms of automation and its execution

**Recommendations to others considering Bitrix24:**

Very effective tool for startups and usage of these In real-time is much easier when compared to other apps

**What problems is Bitrix24 solving and how is that benefiting you?**

Campaigns, database, automating the process

  ### 20. Bitrix24

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shay Y. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2021

**What do you like best about Bitrix24?**

I like that they offer a choice of using separate leads listing or going direct to contact and free 30-day trial of its paid Professional plan.

**What do you dislike about Bitrix24?**

The user interface is not that friendly and It's not perfect for social networks.

**What problems is Bitrix24 solving and how is that benefiting you?**

Crm Managment

  ### 21. Unifies Business Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krish P. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about Bitrix24?**

Bitrix 24 has offered a lot to my business and I am a happy client. The application has different functions that have been brought together to achieve common business goals.
I have used it to create tasks for team members and it is very effective as it sets timelines, allows adding of observers and participants, and adding subtasks on the parent task.
It also has a time management feature for employees which is used to clock in, take breaks and clock out.
The application also allows team leaders and any other employee to submit work reports to their supervisors or managers.
I am also able to create different channels of communication for different departments other than the main channel which is used by all team members.
Bitrix 24 also has a company calendar that allows scheduling of events like meetings, leave days, and other important events.
I also like Bitrix 24 because it has a CRM feature that allows me to add my leads and close sales. It helps me to create leads and easily follow up while adding events like calls and meetings.
It is also very good in audio and video calls.

**What do you dislike about Bitrix24?**

Some features stop working all over a sudden with no notice, for example, the clocking-in feature. After contacting the Bitrix 24 team, they request me to upgrade my plan.
I cannot use it offline.

**Recommendations to others considering Bitrix24:**

Bitrix 24 is a very useful application for business operations and makes employees more efficient and productive. I would recommend it always.

**What problems is Bitrix24 solving and how is that benefiting you?**

Looking at the current business trends, we were looking for a modern application to make us more efficient in our business operations and Bitrix 24 has been quite useful and has helped us achieve our business goals seamlessly.

  ### 22. A very complete application. Unify projects, messages and tasks online.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Almeida P. | Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2021

**What do you like best about Bitrix24?**

This unbelievable method will probably do what it says, and we will announce sales generating message templatures, is great and it has a mobile solution that fits on your smartphone or tablet, whether it is Androids, iPhone or iPad. It has many really useful functions for most businesses, you can get tools to enhance co-operative relationships among workers within this framework; when used within the team, this application is more useful. You have a very coordinated capacity to plan activities and projects.

**What do you dislike about Bitrix24?**

Despite providing a free service, this software is incredibly restrictive, and you almost have a tool to pay for it if you wish to use it, either because it is not lucrative for small ventures. In addition to not finding the widgets that are provided by default to new users, the support team of Bitrix24 takes a long amount of time to address and thus is not very effective.

**Recommendations to others considering Bitrix24:**

Bitrix24 is always recommended because it is a very helpful platform for daily life, we can arrange all more and send instant messages, job reports and accounts with fantastic functionality under a full, stable monitoring. It is extremely suitable as a method to connect as an internal social network, it is much more full in terms of functionalities, it is perfect to track the number of potential customers the organization has, quickly monitored, for internal contact with employees.

**What problems is Bitrix24 solving and how is that benefiting you?**

Thanks to this amazing tool, my job is easier and we are able to provide an agenda for every day event preparation and a full set of instruments are hosted in the cloud, and we are able to scan for records and other files. The implementation of this software fosters teamwork through workers, is ideal and encourages the whole project with the opportunity to connect on the web. It also serves as a focused knowledge hub for prospective customers.

  ### 23. Great internal communication tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Curtis M. | Senior Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2021

**What do you like best about Bitrix24?**

I liked Bitrix24 corporate side. I will have my own page for each project as a project manager and could sort all my correspondence there. One of the most comprehensive channels available, medium-sized and large businesses are helping to coordinate their tasks, to connect and increase production between working teams. It has a very fun and dynamic gui and helps boost connectivity with love and emojis by way of community chat, social internet, audio, video calls and file sharing.

**What do you dislike about Bitrix24?**

It is a very useful platform, but the architecture needs to be modernized a little. They looked cheap, I couldn't trust the software, I didn't like those graphics. It also didn't feel safe, so I could just store all my details on my computer. The worst part, though, was the continuing reports inside the app.

**Recommendations to others considering Bitrix24:**

This tool was very useful if you are a Project Manager. The toughest thing was to incorporate it internally and to use it by my coworkers. It has many features, so you can get what you need for an effective operation of the organization on one site: collaboration, job organizer, CRM, call center, and website builders. We highly encourage any small or medium-sized enterprise to use this excellent tool.

**What problems is Bitrix24 solving and how is that benefiting you?**

The business has changed dramatically in many respects, mainly interactions are more complex and efficient. We organized everything on paper or in long email threads until we began using Bitrix24. This greatly decreased this. The unfinished projects should be planed and planned, ensuring that all remaining obligations can be met.

  ### 24. I love this platform it is easy to implement.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jermaine D. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2021

**What do you like best about Bitrix24?**

I love the free multi-tool software that Bitrix24 provides for you to run your whole enterprise. So many excellent modules are available, including CRM, sales funnels, project management and many more. It helps you to collaborate beautifully alongside a colleague. Everything you need is there, with a side menu that is easy to use. For example, Bitrix24 may spread via applications from third parties that link it. Your email list or your Slack app for your timetable and more.

**What do you dislike about Bitrix24?**

For novice users, it could be much harder, but the guide may help them understand the key features. There are several modules, but the learning resources are important to understand them really. It is not only as intuitive as other applications in which I can communicate and quickly learn the structures. So it wasn't possible as I wanted to convince someone to use it.

**Recommendations to others considering Bitrix24:**

If you have time to actually study all the modules, this is an amazing curriculum. Before you buy a subscription, see how many features you require. The free trial will allow you to choose if it is worthwhile.

**What problems is Bitrix24 solving and how is that benefiting you?**

It enables us to manage work in one place, to share files, to cooperate or otherwise with colleagues. Too many times with so many different systems we have to maintain different business sections. This really included everything we wanted, without too much money.

  ### 25. Ability to manage all customer interactions within the company from a single platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hasan U. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about Bitrix24?**

Provide cloud support, create and categorize tasks and projects, in-house instant messaging tool, create and manage workflows, store all documents and media on its on-premises drive

**What do you dislike about Bitrix24?**

When I want to reach completed projects, I don't try too hard. The mobile application should be developed, it is not as useful as the web application at the moment.

**Recommendations to others considering Bitrix24:**

Ease of creating tasks, projects, creating and managing workflows, and easily tracking people's performance

**What problems is Bitrix24 solving and how is that benefiting you?**

By integrating with our website, we can easily answer all questions from customers in a single environment.

  ### 26. Very reliable and flexible quite functional CRM.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan G. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 26, 2020

**What do you like best about Bitrix24?**

I like that it is a local internet solution that ensures your safety. It is very useful for efficient teamwork, correspondence, social media, enterprise process management and documentation. I favored over other applications because it enables a greater consistency of information to handle the data on the web pages to provide a better interaction with the customer. It also relies on tools such as wikis, blogs, and forums. Bitrix24 is the inexpensive CRM control option we are all trying to search. It's not enough to be a complete elitist who knows very much, but a boss to get everything you need without making as much noise as the rest. That's how Bitrix24 became a part of our firm quickly, and we didn't regret that decision because of its positive environmental commitment and impact. So, Bitrix24 has been reported to be a stable and scalable CRM device.

**What do you dislike about Bitrix24?**

You cannot have advantages in the free edition such as "unclear features" features and "accounting feature" They are payable and significant, so I don't know why the free version is deleted. They must be used in all versions to try to begin with any of the plans. Let's say, if the interface were updated to help understand the software, we would feel better. The software is not difficult, but it does not have its full capacity on the interface for us. It has every opportunity that we really need, we just want more wax. This is more in line with the film. Bitrix24 failed to hit the highest standard and to get where it is secured.

**Recommendations to others considering Bitrix24:**

You make a good decision when you consider Bitrix24 as your CRM management choice. Bitrix24 is finally offered the service with good management and video chat that they want to strengthen management in their organization and industry. Bitrix24 has provided an acceptable management customer at all tiers. And it doesn't cost them a lot of money because Bitrix24 has customer patience. In truth, for a long time it can be free. It starts with the compilation in many languages of a single person for a sales transaction. It's all easy to do. Testing at different angles may also be appropriate. Then he called for pipes of various configurations to be made. Bitrix24 is nothing that you need for all this new functionality. This is an endeavor that can be saved with Bitry24, and I avoid searching for other choices.

**What problems is Bitrix24 solving and how is that benefiting you?**

One of the simplest means of using social networking to enable more use of this form of software. And we have a really good CRM integration in the case of Bitrix24. This helps us to maintain closer relationships with our consumers and to strengthen the company's general relationship. Social media are also part of digital marketing and corporate management, and Bitrix24 is well aware of this. Moreover, all CRM procedures can be modified. With a single click, data such as field name, some plugins and little information can be entered enough. Almost every point of the campaign helps you to run virtually 100% of the publicity campaign. In other words, it is possible to discuss the opportunities, intranet ventures, workflows, mobile communication and structured communication.

  ### 27. such a product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2017

**What do you like best about Bitrix24?**

fantastic for solving communication problems if you're working remote. best solution for havig everything in 1 place.

**What do you dislike about Bitrix24?**

I don't like the design some how. I would prefer it a little bit more minimal.

**What problems is Bitrix24 solving and how is that benefiting you?**

it's a CRM and it's doing what is should do.

  ### 28. Great CRM platform easy to implement.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Esmeraude T. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2020

**What do you like best about Bitrix24?**

It is a very helpful application with some nice functionality to better run my organization, and we find a "human resources management" feature that keeps track of participation, job time and job tracking while we use the app where we get advantages. It has all the intranet collaboration features. Furthermore, job automation is simpler by making a single click task in chat, Bitrix24 knows the words "today or tomorrow" and dates for deals and customers in chats, which help to create a task that is really pleasant.

**What do you dislike about Bitrix24?**

Certain UX options are doubtful. In case of CRM, such functions, such as data setup, are hidden anywhere you will never locate, some of which make you claim to loose concentrate on transaction traffic, when attempting to adjust duplicate deal credentials for other customers. Through the use of the software, it has no such tidy or intuitive interface, with many choices to compromise to be so irritating that it doesn't have that many possibilities. It takes a great deal of time to respond to our concerns and it takes a bit longer to fix the problems we address by trying to address user issues. A very repetitive argument is against technological assistance.

**Recommendations to others considering Bitrix24:**

Instead of self-service, work with the collaboration partner Bitrix24. That is a highly relevant app when it comes to online business administration, good advice to live with the seriousness of how you test and check out both possibilities.

**What problems is Bitrix24 solving and how is that benefiting you?**

In addition to being a fantastic data analyst and manager of my business, I have a cloud storage facility with full solutions and even have the luxury of exchanging data with employees and colleagues in my organization. The best asset in my community is that I can especially do this. I can also delegate my employees tasks and highlight activities with Bitrix24 calendar option. We use it as a limited distribution and accounting team as well. Recently, we have been able to organize the base of expertise in the particular position.

  ### 29. Bitrix24 is a good CRM Solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Giuseppe M. | Testing Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2016

**What do you like best about Bitrix24?**

I like the fact that Bitrix24 has everything to start working right away, from an internal social network with video chat, project management, desktop/mobile clients and document collaboration.

For the basic tier you can start a team with 12 users with all the tools for project management for free. For a small businesses, that's likely enough to let your whole team start using it and collaborate in a project.

Most paid CRMs with free or basic plans only let you bring a couple users along, but not Bitrix24.

**What do you dislike about Bitrix24?**

There are some aspets I think need some work:

-Better reporting options.
-Friendly integration with other services.
-Unable to be used on Windows phone.
-Only a few apps available in the marketplace and most of them do not add value to the app.
-Support only available in English.
-Intuitive UI and better UX.

**Recommendations to others considering Bitrix24:**

Be prepared to upgrade, because the free version is not enough if you have a larger team.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 is a nice solution providing great usability and plenty of features.

We use Bitrix24's as a project management and social network to work with our team across several countries. We tried it as an alternative to run our whole company from one place.

File sharing and daily meetings were the main tools we used to work with our sprints (Scrum), using bitrix for our status meetings and project progress.

On the CRM side, we found a full-featured CRM that let us manage our contacts, automatically email them or call them right from our dashboard, and even send out invoices.


  ### 30. What You Need to Comprehend about Bitrix24

**Rating:** 4.5/5.0 stars

**Reviewed by:** Godfrey N. | Account Receivable Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2021

**What do you like best about Bitrix24?**

I like that Bitrix24 makes it easy for me to share files in the cloud.

Team collaboration and instant messaging via comm channels.

**What do you dislike about Bitrix24?**

Video conferencing feature requires integration with external web conferencing platforms.

**Recommendations to others considering Bitrix24:**

To enjoy video conferencing capability, I recommend integrating with external web conferencing platforms.

**What problems is Bitrix24 solving and how is that benefiting you?**

Task management.

Team collaboration.

File sharing.

Video conferencing via external web conferencing platforms integration.

  ### 31. Easy to understand and use platform.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Garnette L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2020

**What do you like best about Bitrix24?**

The platform is designed by specialists and offers businesses with diverse roles to interact successfully with a customer. When Slack introduces an online professional collaboration project manager and Trello, both applications are included in the American app. It has a range of features that function very well during project completion. The presence of multiple resources is rather advantageous and both of them on one board. It was really quick to launch the program and I could automatically invite all of my teammates. Since this software is nice to connect, it was simple for me to create an organisation of all the members of a project in which I could quickly communicate and exchange files.

**What do you dislike about Bitrix24?**

Since nothing is flawless and space for development still remains, I would admit that the encouragement of the workers can be frustrating, whether it was not originally created or so that they told me about the highest standard of production. It made me an anxious change and I had to say often times.

**Recommendations to others considering Bitrix24:**

It gives a single solution to all of the issues: CRM, control of programs and activities, contact centers, creation of pages, internal communications, storing of information and schedules, human resources and others. It provides too many resources worth upgrading for I recommend upgrading to your premium package.

**What problems is Bitrix24 solving and how is that benefiting you?**

The CRM guide also offers a description of the effective interactions between potential purchasers and customers. A website publisher provides the possibility of uniting and easy access to the website in the same venue. For all potential clients, you can produce CRM goods and deals. Task and project management was the main asset of Bitrix24. Every card is a mission to delegate assignments to a member of the team. Technology is usually easy to use. Bitrix24 has been one of my most popular apps, so I can find anything in one place, call everyone and get a reply right away. I like how it is so well integrated it doesn't feel as if it's so squeezed gui, which again is very simple to use and easy. It is not only useful for designing, regulating, monitoring and management task but also for CRM. Contact Job and Entry.

  ### 32. Innovative platform easy to implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taylor C. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Bitrix24?**

In the world of industry, Bitrix24 is one of the most complete user-friendly and personal CRM systems on the market and in addition, it stores future customer data easily and sales reports with ease. In addition, it also allows it a good idea to document and maintain the Kanban gui I like to create an unqualified user-friendly landing page. The 100% free management tools offer also makes them available for start-ups who do not have adequate resources to cover such expenses. This software is a masterpiece of open source implementation. It is a very good and appropriate educational aspect to lead anyone else.

**What do you dislike about Bitrix24?**

I have found in my use that the program requires Internet connectivity at high speeds, so it generally takes longer to load in countries especially developing countries, where Internet connectivity is low. I also don't like the free Bitrix24 domain that comes with a free subscription by the user. The second aspect I felt restricted is in the design: the consumer relies heavily on what is available, there is no space for modifying what they want in terms of web pages. We still have to improve the service that offers virtual telephone calls to offer a high quality service, so we have the price when some companies can afford that software for others, especially because the small price of their plans is a barrier. I think their mobile app has a number of restrictions such as I sometimes cannot find all the web platform management tools.

**Recommendations to others considering Bitrix24:**

In the time I use this app, I am sure that I can recommend it as tool for managing customers particularly for large organizations, because it's an easy to use, easy to adapt, and because it has collaborative tools which enable you to communicate internally and externally, another reason for this application is its curve. My own experience shows that Bitrix24 is a software that provides robust management, collaboration and communication tools. Offers a single messages, assignments, folders, projects and contacts management platform. Others may be invited to enter and use it quickly.

**What problems is Bitrix24 solving and how is that benefiting you?**

This platform enables us to coordinate and track our clients and partners' interaction faster and safer, it gave us the tools to create message templates, send individual or community emails to potential clients and contacts, making it easier for us to arrange meetings and to catch client interests. The program makes visible and collects data. The problem of data processing has also been solved and the right data is simpler for me. Problems of touch. I can integrate a live chat. A advantage is that a user can freely build unlimited number of pages. It is highly sensitive to user needs irrespective whether a PC or a mobile device is used. Google Analytics has been integrated to enable data collection and analysis.

  ### 33. Good for Performing task on time,avoiding deadline of project

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about Bitrix24?**

Its has function for task to create, meeting to schedule, task reminder so that we can easily 
Server the project under deadline

**What do you dislike about Bitrix24?**

I do not like it's helping bot because it make things complex and understanding how to create task and assign it to team was bit difficult for first week.But one's you understand the module it becomes easier.

**Recommendations to others considering Bitrix24:**

Good Software for scheduling your task with the team member so that deadline phase can become easier.

**What problems is Bitrix24 solving and how is that benefiting you?**

IT benefits for proper scheduling the task as per deadline to my team member which made things much easier in deadline periods

  ### 34. Powerful solution to manage projects, tasks and optimize our CRM.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelle J. | IDB Mobile Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2021

**What do you like best about Bitrix24?**

Bitrix24 offers our organization everything we need to manage everything from CRM to projects and workflows. I love how easy, navigable and customizable this program is, plus its features and functions make it by far our ideal solution to optimize our CRM, automate processes, manage tasks, incorporate documents, improve communication, etc.

**What do you dislike about Bitrix24?**

This would be its price, it may escape the possibilities of small companies and organizations, also the functionality in its mobile application is not as efficient as the use on computers.

**Recommendations to others considering Bitrix24:**

Bitrix changes the rules of the game and puts everything in our favor when it comes to efficiently managing our CRM and neatly managing projects, tasks and more on a single platform. Our experience with Bitrix has been good, it's worth a try.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 has helped us change everything in a healthy way, its varied resources and functions have allowed our teams to save valuable time in accomplishing daily tasks through an organized platform that provides everything we need and more. Our CRM has been optimized as well as our project and workflow management, our performance has improved and our productivity has increased.

  ### 35. Manage your projects quickly by improving team communication.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Noelle H. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about Bitrix24?**

It is a forum for simplifying our project management and collaboration activities by using social networks, tasks, assignments, CRM, document management , online storage and sales team management. We can also schedule activities, schedules and meetings with Bitrix24. The software also facilitates the management of customer connectivity to monitor and coordinate all work in one location, including live streaming and social network collaboration. It helps us greatly incorporate, synchronize and control all our social networks.

**What do you dislike about Bitrix24?**

It has a great interface, but many of the resources it groups together can be hard for the user to understand and it takes time and time to work so that the learning curve is high in terms of the mobile application, we must admit that it's a little limited. It can be very difficult at first, but you can get used to working without supervision with some time and effort. UX feels tedious to control sometimes. Often, the desktop application and the web application have a number of issues with it.

**Recommendations to others considering Bitrix24:**

There are so many functionalities and a lot of variety, so that really works the way we like. All the features of this softws are plentiful. The prices of Bitrix plans can be high, so I'd recommend this platform to an organization that can afford such a cost as to very well represent the program quality and I would like to begin by using its free 30-day plan to get acquainted with the use of the interface and various resources.

**What problems is Bitrix24 solving and how is that benefiting you?**

For example, we have BI tools such as performance metrics, communication panels, scrum tools for daily reporting, management tasks and KPI supervision, communication tools for our employees such as calendars, audio conferences and video, file sharing and an employee directory which help our organization work in a harmonious manner. They are very useful in my business. It helped our business quickly and consistently, helped us greatly in cooperation and was able to integrate our social media accounts very easily , especially the unique email service.

  ### 36. Easy to implement platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** jennifer P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Bitrix24?**

It offers us improvement of the business , enabling a better continuity of information transmission, and one of its essential characteristic is its comprehensive contact panel. I like your repository to securely store information and information from our website and network. The service offers excellent service that lengthens efficient business processes and information management, which allows remote support mainly used by consumers. It is an excellent tool for monitoring flows, programs or work schemes, very efficient, easy to manage and much more helpful to the group.

**What do you dislike about Bitrix24?**

The interface between them is slow, creating a delay in the executions of their organizations and programs, supporting the fact that the experience on this platform is not as efficiency because the digital network is not compatible with the web, this congestion congestions fluidity, followed by function, surprising features. The forum is sluggish and often help is required for some bugs and moderators take days to answer. By searching Google, you can much better find bug fixes than by helping them.

**Recommendations to others considering Bitrix24:**

I love their primary interest in getting on to the consumer for his business processes, their advertisement in social networks is massive, there is no shortage of ads and each time my company's registered users increase unbelievable and favorable numbers. It adapts remote teams that operate rather effectively. The system is very interesting. I highly advise the group about this method, although some issues are easy to fix but typically bug-free and simple to work with.

**What problems is Bitrix24 solving and how is that benefiting you?**

It is extremely useful in the areas of marketing, scheduling and management and has an integrated programmable calendar that makes it much easier and more convenient. The company has consolidated its activities within the reach of the big interest gained, promoted its net profits in connection with relationship markets, made high efforts, mainly contributed to my company's range of products and, particularly through one of its many enabling functions, facilitated software operations.

  ### 37. Bitrix24 is an Advanced and Reliable Project Management Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lynn J. | Marketing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2021

**What do you like best about Bitrix24?**

Bitrix24 is a high quality software, which allows projects to be well handled and fair management of resources.
Also, the developer is cautious in handling clients, and their problems are well solved. 
Communication is also full facilitated by this application.

**What do you dislike about Bitrix24?**

Bitrix24 is a simplified tool that creates projects management and enhance fair performance.
However, there is delays of notifications, this is a challenge.

**Recommendations to others considering Bitrix24:**

There is amazing project planning and monitoring from this tool.
It's a highly effective and motivating program.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 has seen us address matters concerning the planning of different projects, and this saves the resource wastage.
Also, close monitoring of all activities and successful discussions with all staff members is done by this program.

  ### 38. Modern platform easy to implement.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aranza C. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2021

**What do you like best about Bitrix24?**

It is an outstanding software for small and large businesses, since it encourages collaboration and makes team work very simple, the resources it has are excellent for developing a range of projects and activities. In the internal correspondence of businesses, the intranet plays an important function. And every organization needs to develop its internal processes of communication. When we began with Britix24, that got better.

**What do you dislike about Bitrix24?**

We launched it in the business more than 2 years ago, and it has been operating quite well so far. The fact is, it's a program that has no challenge for me and that it's nice to function as a team and you don't have to look for a feature in this framework in another.

**Recommendations to others considering Bitrix24:**

We can function as a team and it makes us much more successful, I suggest. This platform is planned to evolve and can be proven by the limited use time. It would definitely be helpful for others if it has been useful to us.

**What problems is Bitrix24 solving and how is that benefiting you?**

I have handled the vast majority of private business and business aspects every day. The business wants this internal care and an external tool, like Britix24, is therefore needed. In a short period of usage, there have been changes and we are more coordinated and more interdepartmental interactions now. In big or small businesses, it is really necessary because it allows us to implement projects even more effectively. It also has excellent ways to connect in the show.

  ### 39. Bitrix CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reesha R. | Solutions Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Bitrix24?**

All in oNe CRM , CHat , MailBox Intergration , Calenders , Oneclick send

**What do you dislike about Bitrix24?**

Noting much its how how fast u get used to it

**Recommendations to others considering Bitrix24:**

Must Try Onces

**What problems is Bitrix24 solving and how is that benefiting you?**

We are having an transparency for all the activity , We can be on single platform and can work smoothly

  ### 40. A greater landing page building Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kilby L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2020

**What do you like best about Bitrix24?**

The fact that it is small business collaboration software with complete tools for management. I specially like it for the landing page building that is so easy and suited for unskilled user. The 100% free offer of management tools also makes it usable for new startups that may not have enough capital to cover such costs. This software is really a master piece for its open-source-implementation functionality. The education component is very good and enough to give guidance to every user.

**What do you dislike about Bitrix24?**

In my use, I noted that the Software requires high speed internet connectivity - thus in countries, particularly developing countries, were internet connectivity is poor it usually takes longer time to load up. I  also did not like the free bitrix24 domain that is given if a user is using free subscription. The other part I felt limited is on the designs - user depends much on what is available - no room for changing to what you would want to design in terms of site sections.

**Recommendations to others considering Bitrix24:**

I would probably say that bitrix24 is a good software to use. My own experience show that Bitrix24 is a collaboration software comprised of complete tools for management, collaboration, and communication. It provides a unified platform for management of messages, workplace tasks, files, projects and contacts. It is very much free and can be used forever like that though to have a very engaging and smart usability there is need to upgrade. You can easily invite others to join in and use it.

**What problems is Bitrix24 solving and how is that benefiting you?**

Online absence is one problem - The software helps in creating visibility and data collection. Coding - I am not able to write codes but the software has resolved that and makes easier for me to move around with blocks and sections. Data collection issues are also resolved and makes it easier for me to have the right data. Contact issues. I am able to have a live chat, in-built.

One benefit is the unlimited number of pages that a user can create freely. It is very responsive meeting user's needs regardless of whether they are using PC or mobile device.  It has integrated google analytics making the data collection and analysis easier.

  ### 41. One of the finest tool for project management 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about Bitrix24?**

Interface is much easier, equivalent for beginners, best project management tool

**What do you dislike about Bitrix24?**

Take too much time to open the application, interface is good but little modification is required 

**Recommendations to others considering Bitrix24:**

Please improve support team, some times it's not reachable.

**What problems is Bitrix24 solving and how is that benefiting you?**

Managing project details, handeling team and their data with this tool

  ### 42. Excellent and Knowledgeable Solution for Project Planning

**Rating:** 4.5/5.0 stars

**Reviewed by:** James O. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2021

**What do you like best about Bitrix24?**

Bitrix24 issues enough procedures on how to manage all projects.
Also, Bitrix24 facilities planning and Budgeting, which limits financial wastage.
And finally, Bitrix24 has a free version, issuing a chance to all.

**What do you dislike about Bitrix24?**

Bitrix24 is a strong and powerful planning tool, with enough budgeting processing Power. Also, no single wastage or breakdown of the tool.

**Recommendations to others considering Bitrix24:**

Bitrix24 draws all projects into a successful progress, and every day, there is a great opportunity to manage.

**What problems is Bitrix24 solving and how is that benefiting you?**

We all want our projects run efficiently, without challenges.
Bitrix24 is the right choice of project management software. 
Forecasting is also well designed and anticipated.

  ### 43. Helps to achieve better teamwork.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2020

**What do you like best about Bitrix24?**

Bitrix24 currently contains five key components: mission and device integration; CRM, and even employee correspondence; contact center; and network management. The other region is the project manager and gives a general description of such positions. Bitrix24 operative movement. It offers a channel for visibility and encourages the achievement of the project. Action reports shall also be collected with each team member 's travel monitoring.

**What do you dislike about Bitrix24?**

I really have no complaints about this platform, I have used it for more than 1 year, its operation has been impeccable, we are very happy.

**Recommendations to others considering Bitrix24:**

Due to the fact that it has many functions available, the learning curve is steep, so make use tests before starting with a real project to avoid errors, as this will be a platform for daily use, take advantage of the customization options to make it more pleasant of using.

**What problems is Bitrix24 solving and how is that benefiting you?**

It includes several functions that help the user develop and organize his business. Boost performance and productivity. It's sturdy and gentle. It has also a smartphone app for the user to use when on the go. Customization is possible to flow imagination. It is also cheap for the premium edition. It's a tech all-in-one. The user interface is simple and the e-mail service is very convenient. The project time will also be controlled and the schedule available. You benefit from tools to create an entirely new and modern version of Office for businesses which occur primarily through the Internet.

  ### 44. Tools to Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** sandeep c. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2020

**What do you like best about Bitrix24?**

Bitrix 24 is single platform to share Communication with any kind of Customers. It provides Multiple Projects with a clear image of Participants. It is very easy to setup the communication all I need is a Just mobile Number or a Business Mail Account and the Application also getting accessed with in Few second that was Appreciable. It supports all the Cross platform operating systems which makes Every one to choose it.

**What do you dislike about Bitrix24?**

The interface was some how leads me confused to state due to its large tools. The file sharing system In the Android Operating system is very poor even some traditional methods like Email are far better to this. The customer support is not good as they are taking a lot of time in resolving issues. The cost is also a Aspect for a startup based company for their usage.

**Recommendations to others considering Bitrix24:**

Bitrix24 is the Most useful platform for getting Customer relations as in any business the customers are the important . Bitrix 24 is giving us chance to use Multiple tools for customers Relation. The setting was quite Easy and the basic plans are of free cost it will give some companies a chance to get close with their users. Make a use of it once you will be Attached to it very quickly.

**What problems is Bitrix24 solving and how is that benefiting you?**

I am using this Bitrix24 for my company Customer Support I have Consider some feedbacks from both parents and students for that Bitrix made my work simple. I can take both Audio and Video calls with a quality of sound and video stream. It gives me chance to share the status directly  with Email providing me a lot of save in time  and Energy.

  ### 45. Nice but still buggy attempt to organize all things around company's intranet, sales and accounting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vitaliy Y. | Marketing and Sales Director, Machinery, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Bitrix24?**

It has all features for Intranet communication. Also, task automation is easier with in-chat 1-click task creation (Bitrix24 recognizes word "today" or "tomorrow" and dates in the chats about the deals and clients and helps to create the task in a pretty friendly manner).

**What do you dislike about Bitrix24?**

Some UX decisions are questionable. For CRM some features (like privacy settings) are hidden somewhere you'll never find, some make you pretend to lose the focus on deal flow (while you're trying to change the duplicated deal credentials for another customer and change the original customer's company and contact details instead.) Sometimes it's laggy in the browser.

**Recommendations to others considering Bitrix24:**

Work with Bitrix24 integration partner instead of self-service.

**What problems is Bitrix24 solving and how is that benefiting you?**

We are using it as a small team focused on sales and accounting. We have recently found the proper way to structure the knowledge base inside the dedicated feature.

  ### 46. Fruitful Solution for Project Planning

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike  E. | IT Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2021

**What do you like best about Bitrix24?**

Bitrix24 helps for social collaboration, which makes communication easy.
Also, Bitrix24 includes the concept of time management, CRM, calendars, among others
Finally, the tool has unlimited users.

**What do you dislike about Bitrix24?**

Bitrix24 is a simplified and multinational program, which helps in communication.
Also, there is sharing of documents and files.
For the time management, the product is extremely useful.

**Recommendations to others considering Bitrix24:**

Bitrix24 is the program to adopt.
Take all the business requirements and work with the product.

**What problems is Bitrix24 solving and how is that benefiting you?**

Bitrix24 operates so well, without hinges.
As a result, there is close monitoring and operation of the business activities.

  ### 47. Project management with advanced tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2020

**What do you like best about Bitrix24?**

I’m pretty much happy from the quality of the software called bitrix24. It has effected the working of my entire team. It has helped all of us to work together with each other more successfully and together we are making a statement. It has effect my whole project team all together but also we have executed it in our sales and marketing department. With the help of this tool it has become easier to communicate, to give feedback and have a discussion on our ongoing projects.

**What do you dislike about Bitrix24?**

This is not specify or endless matter with this tool. But among so many different feature. Sometime it become arduous to search right things on right time, and one thing that annoy me the most is that it’s mobile application has not many features it is finite to that.

**Recommendations to others considering Bitrix24:**

I highly recommend this tool. It has helped me to achieve my task easily and on time. It is possible only with this tool to manage my numerous projects it is very cots effective solution. It also give Gantt chart, time tracking and it has kanban to work in better way. This make it simply impressive.

**What problems is Bitrix24 solving and how is that benefiting you?**

Now we are able to make better plans through improved and good quality of communication. This tool is very much simple to use and it’s interface is very user-friendly and easy to use for everyone. Now we do not feel any difficulty in our various projects because it keep us informed through their constant notification system.

  ### 48. A generous start package

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anton C. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2020

**What do you like best about Bitrix24?**

Having search for a decent CRM while being bootstrapped, I was surprise by the amount of options and service Bitrix24 has to offer for free. Of course, the free version has its limitations, but if you have a small team - you can pretty much do everything with Bitrix24: chatbots, conversations, task management, sales funnels, corporate chats and messages, company blog... It can really do all that.

**What do you dislike about Bitrix24?**

The interface may seem a bit overwhelming at fist. Yes, it's customizable and after one gets to know Bitrix24 - it's quite easy to hide the unused sections, customize fields, set up work processes... but it has a learning curve, never forget about that.
And, having used several CRM systems, I have to acknowledge that Bitrix24 interface is not as streamlined as its competitors'. But it does the job nevertheless.

**What problems is Bitrix24 solving and how is that benefiting you?**

I used Bitrix24 to set up messenger bots, track tasks and complex projects, manage the sales funnel and clients list. Those are all the functions available even in the free package, which was the main decision point for me a the time.

  ### 49. Birtix24 is a good software for CRM beginners.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Bitrix24?**

Its pricing model is different from other CRMs.

**What do you dislike about Bitrix24?**

Performance and UX need a bit of improvement.

**Recommendations to others considering Bitrix24:**

Bitrix24 has its pros & cons but it's definitely a better software to understand the whole CRM concept.

**What problems is Bitrix24 solving and how is that benefiting you?**

It is a great basic tool for managing leads.

  ### 50. Best for making lead to business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arpan T. | Full Stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Bitrix24?**

I can manage all leads from one place.
I'm using other 3rd parties for lead generation, and can export to bitrix using API.

**What do you dislike about Bitrix24?**

APIs are not much user friendly, I need to search in documentation for small change.

**What problems is Bitrix24 solving and how is that benefiting you?**

Of course I don't need to store each person's contact in mobile, just list here.


## Bitrix24 Discussions
  - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote
  - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote
  - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote
  - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote
  - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 1 upvote

- [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-17+20%3A37%3A15+-0500&secure%5Bsession_id%5D=3a7ae5b6-b25e-4ca8-b1bf-ba9be4f9c724&secure%5Btoken%5D=6161d515450932a6c5af9cb0a2744fcf8d425a0313de97212d9d557c6c0a85d4&format=llm_user)
## Bitrix24 Integrations
  - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews)
  - [3CX](https://www.g2.com/products/3cx/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Asterisk](https://www.g2.com/products/asterisk/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews)
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews)

## Bitrix24 Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor

**Tasks**
- Tasks
- Details
- Priority

**Communication**
- Chat
- Discussions
- External
- Feedback
- Announcements

**Collaboration Tools**
- Screen Sharing
- Presentations
- Live Chat
- Hand Raising

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Agentic AI - Kanban Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations

**Kanban Boards**
- Kanban Cards
- Drag and Drop
- Visibility

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Meeting Coordination**
- Scheduling
- Recording
- Participant Permissions
- One-Click Join

**Shared Calendar**
- Calendar Collaboration
- Multiple Calendar Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**Application Tools**
- Password Protection
- Recording
- In-Browser Application

**Planning**
- Workflow
- Backlog
- Optimization

**Controls**
- Custom Views
- Followers
- User Management
- Calendars
- Public Sharing

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Accessibility**
- Screen Reader Compatibility
- Keyboard Shortcuts

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Product Type**
- Standalone Application
- Plugin

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Support**
- Customer Support

**Integration**
- Sync Multiple Calendars
- Import Events
- Software Integrations

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Agentic AI - Screen Sharing**
- Decision Making

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity
- Offline Mode

**Notifications**
- Customized Calendar Notifications
- Location-Based Alerts

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Calendar**
- Cross-system Integration

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

## Top Bitrix24 Alternatives
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