--- title: Bitrix24 Reviews meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 608 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 608 scale: '5' date_modified: '2026-07-16' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bitrix24 Reviews **Vendor:** Bitrix24 **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 608 ## About Bitrix24 Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place. ## Bitrix24 Pros & Cons **What users like:** - Users find Bitrix24 easy to use, appreciating its **user-friendly features** that enhance business processes and collaboration. (22 reviews) - Users value the **team collaboration tools** in Bitrix24, enhancing communication and streamlining business processes effortlessly. (21 reviews) - Users value the **effective communication** capabilities of Bitrix24, enhancing collaboration and improving customer interactions. (17 reviews) - Users praise the **versatile features** of Bitrix24, enhancing organization, sales, and customer experience effortlessly. (16 reviews) - Users value the **intuitive design** of Bitrix24, simplifying collaboration and enhancing customer relationship management effortlessly. (14 reviews) - Users appreciate the **integrated tools** of Bitrix24, allowing for seamless collaboration and boosting overall productivity. (14 reviews) - Users love Bitrix24 for its **intuitive task management** , enabling seamless collaboration and increased productivity with integrated tools. (14 reviews) - User-Friendly (13 reviews) - Automation (12 reviews) - Collaboration (12 reviews) **What users dislike:** - New users often face a **steep learning curve** with Bitrix24, requiring time or training to become productive. (10 reviews) - Users report **performance issues** with Bitrix24, citing lag and slowdowns that hinder productivity and workflow efficiency. (9 reviews) - Users criticize Bitrix24 for **lacking essential features** in Standard plans, impacting functionality for small teams. (8 reviews) - Users find Bitrix24 **not user-friendly** , often struggling to locate tools and navigate its complex interface. (8 reviews) - Users report **slow performance** of Bitrix24, particularly when handling large or complex workflows, impacting productivity. (8 reviews) - Users find Bitrix24's **limited features** frustrating, especially with required upgrades for basic functionalities and inconsistencies in promised offerings. (7 reviews) - Poor Performance (7 reviews) - Slow Loading (7 reviews) - Steep Learning Curve (7 reviews) - Overwhelming Experience (6 reviews) ## Bitrix24 Reviews ### 1. Professional CRM with the extensive functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Dmitri D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Bitrix24?** I have been using Bitrix24 for the past year and I must say it is an excellent platform for managing my business. The features are comprehensive and well-designed, making it easy for me to manage my team and projects efficiently. The CRM functionality is particularly impressive, with its ability to manage clients, leads, and deals all in one place. Another aspect of Bitrix24 that I appreciate is the robust communication tools, including video conferencing, group chat, and task delegation. These tools have been instrumental in keeping my team connected and productive, even when working remotely. **What do you dislike about Bitrix24?** Bitrix24 is a powerful platform with many features, but this also means that it has a steep learning curve. It can take some time to become familiar with all of the tools and settings, which may be overwhelming for some users. While Bitrix24 offers a lot of functionality out of the box, some users may find that it lacks the ability to customize certain features to their specific needs. This can be frustrating for those who require more flexibility in their workflows. Like any software, Bitrix24 may experience technical issues such as bugs, crashes, or slow performance. This can be frustrating for users who rely on the platform for their business needs. **What problems is Bitrix24 solving and how is that benefiting you?** Overall, I have found Bitrix24 to be a reliable and user-friendly platform that has helped me streamline my business operations. I would highly recommend it to anyone looking for a comprehensive business management solution. ### 2. The Best CRM Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Billy D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Bitrix24?** All our business process is within this CRM, The best **What do you dislike about Bitrix24?** Sometimes there is a downtime for the website. Usually 5pm-6pm UAE time **What problems is Bitrix24 solving and how is that benefiting you?** It helps us easily search for the leads, employee files, everything, I set up an automatic leave approval also here. its really easy ### 3. sample, easy **Rating:** 5.0/5.0 stars **Reviewed by:** Osama E. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Bitrix24?** is sample and is not complicated and samplly to learn **What do you dislike about Bitrix24?** some time they get crash and difficult for searching and dont get you the exact match. **What problems is Bitrix24 solving and how is that benefiting you?** helps businesses manage their sales pipeline and internal projects. It helps teams streamline their processes while improving communication and collaboration on their work. ### 4. Review of Bitrix24 Program management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Navin R. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Bitrix24?** Bitrix helps in managing the Project team's performance and day-to-day activities. It helps to track the work completion of individuals and as a team. **What do you dislike about Bitrix24?** Dashboards can be improved and can be more visually appealing **What problems is Bitrix24 solving and how is that benefiting you?** It hels in eliminating the tracking employee activity status through work sheets. Bitrix in a single platform we are able to track the performance of the team/individuals ### 5. With Bitrix24 is a very comprehensive and flexible collaboration and business management solution. **Rating:** 5.0/5.0 stars **Reviewed by:** InovasiMG i. | Seller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Bitrix24?** The entire Bitrix24 Business Suite offers a variety of tools to manage various aspects of your business, from project management, CRM, team communications, to document management, in one place. This enables high efficiency and better collaboration **What do you dislike about Bitrix24?** I like Everything I Use Is Fairly Available. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is a collaboration and business management platform designed to solve some of the common problems faced by companies and organizations. some of the problems that the Bitrix24 Project can solve and its benefits for users Are Efficient Management. ### 6. Manage your clients and employees at one place **Rating:** 5.0/5.0 stars **Reviewed by:** Aman V. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Bitrix24?** I am ama verma, I am using bitrix24 from last 2 years and have very good user experience. Good dashboard and good customer support I can easy switch to this platftm and happy to use. **What do you dislike about Bitrix24?** It's a little bit costly, also have a very less free trial period. **What problems is Bitrix24 solving and how is that benefiting you?** It solves very important problem, As it makes it easy for me to deal with my clients and employees at a single place and single time with lots of automation. ### 7. Game-Changer! And a great CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Sujith B. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Bitrix24?** Allows me to set up tasks, enhance collaboration with my teammates, and boost productivity effortlessly. Save time sharing files. **What do you dislike about Bitrix24?** Could add more features on attendence and can incorporate fingerprint or pnuching method. Doesnt have salary disbursal **What problems is Bitrix24 solving and how is that benefiting you?** We can smoothly monitor the task; all the leaders can see the efficiency of the team member which increases the efficacy. Can search for any task and its status. we don't want to reach out to anyone in person for any task. adn it also supports online wokrin ### 8. We are using Bitrix24 for the past 6 months **Rating:** 4.5/5.0 stars **Reviewed by:** sujith g. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Bitrix24?** It contains everything a CRM needs, which decerses our people to search for third party apps. Support team resolve any issue within matter of few hours. **What do you dislike about Bitrix24?** Sometimes, there are some issues with the server loading time which affects our prosuctivity. **What problems is Bitrix24 solving and how is that benefiting you?** We are using bitrix for a while now and we can use this CRM for everything. we dont want to reach out to anyone in person for any task. It makes our working environment better and more productive. ### 9. A must have tool for project management **Rating:** 5.0/5.0 stars **Reviewed by:** Imran M. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Bitrix24?** It's easy to use. I love the mobile app interface It's customisable as per the user's need. **What do you dislike about Bitrix24?** The UI is a bit outdated. Too much on the screen for first-time users. **What problems is Bitrix24 solving and how is that benefiting you?** Quick Project management tool that is offered for free. A startup can always benefit from such offerings. The idea of not limiting the usage as per the users but the tasks makes more sense from business perspective as well ### 10. Best multi tasker **Rating:** 4.0/5.0 stars **Reviewed by:** Ayush s. | Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Bitrix24?** Best thing in Bitrix24 is that it's CRM features like tasks, projects and pipelines. It helps in keeping track of the roles assigned to project participants. We can also categorise members based on their functions. It helps in defining the ability to effectively manage workflows and structure projects, as well as the excellent scheduling capability. **What do you dislike about Bitrix24?** All the features are good but sometimes it got stuck and redirects to login page. And there are few or less features which we can use in app in comparison of website. **What problems is Bitrix24 solving and how is that benefiting you?** integration of Bitrix24 forms and live chat is the best thing which I use on daily basis.Helps in setting up lead funnels and deals to keep track of which clients we're onboarding and which we're currently pitching. It has feature like attendance and tasks excuse to complete the assigned work due to cloud-based application helps the programmer from any device with an Internet connection. The User interface has many other options also ### 11. The worst software I use! Very bad customer support, and forced you to pay!!!! **Rating:** 0.0/5.0 stars **Reviewed by:** Jalal Y. | Internal Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Bitrix24?** Overall it's a good software fro planning & CRM **What do you dislike about Bitrix24?** They increase prices, and they deceive you!! When you want to downgrade your plan from a commercial plan to a free one, they locked your account & all your data, and a message appears that they can't bring you back to the free plan!!! Even if you try to disable all the paid features! My 8 months of experience with them was good but now, I believe this software is a piece of s***t. **What problems is Bitrix24 solving and how is that benefiting you?** they solve all tasks & project management problems, and we automate most of our work with bitrix. we benefit a lot from CRM and how easy it is. ### 12. Collaborative communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Aya K. | Sales And Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Bitrix24?** It is a functional tool in every way as it allows complete and secure online communication, even remotely, increasing work flow. This tool works with systems adapted to professional requirements, trying to fully cover all requirements from the collection of opinions of the work team such as the monitoring of financial processes or trade, everything can be done on this platform in a simple and professional way **What do you dislike about Bitrix24?** So far there is nothing that I consider negative, it is quite complete and easy to integrate into business. It is an understandable tool also with functionalities that can be adapted to the type of company in which you work **Recommendations to others considering Bitrix24:** I recommend it for any company that wants to implement a complete communication system to even keep the work team in constant communication, it is accessible and functional **What problems is Bitrix24 solving and how is that benefiting you?** The most significant thing about this tool is its ability to adapt to the requirements of today's users, because it offers us the possibility of communicating either by chats, conferences or even calls, allowing us to record each process carried out to be able to see as a team what processes we carry out and which are to be finalized, without leaving aside any member of the team ### 13. Bitrix24 **Rating:** 5.0/5.0 stars **Reviewed by:** João V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Bitrix24?** Hwo easy it is to create automations in the pipeline and also how easy it is to costumize our pipeline, being able to go through different products and comprehend the sales process more easily **What do you dislike about Bitrix24?** What I dislike about Bitrix24 is that it is easier to integrate other options available in the market with other apps, tools or softwares. (hubspot is easier to integrate) **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is helping our organization to have a clearer workflow, and better understanding of the steps of our sales process. It also helps is create tasks and communicate with our team ### 14. Best solution for Business and Project management **Rating:** 4.5/5.0 stars **Reviewed by:** Arun Kumar S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Bitrix24?** As a business owner, I'm trying all the business workspace management and i came to know about bitrix24, the setup is simple and easy integration with teams and had lot of options to manage human resources effectively **What do you dislike about Bitrix24?** Sometimes I feel the plans price are high apart from that I've nothing to dislike **What problems is Bitrix24 solving and how is that benefiting you?** Using human resources effectively in our projects utilisation and allocation of tasks and managing those are really easy with this. ### 15. Easy to use CRM for just born start ups **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos Z. | Solutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Bitrix24?** That is easy to use, user friendly and fits the needs of any business **What do you dislike about Bitrix24?** to many notifications and may have a lack of integrations with other systems. **What problems is Bitrix24 solving and how is that benefiting you?** Managing leads for a VC company ### 16. Bitrix24 **Rating:** 4.0/5.0 stars **Reviewed by:** Nikki A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Bitrix24?** It allows me to see what are my assigned tickets and equally divide the number of tickets to all employees. **What do you dislike about Bitrix24?** It is hard to see what see email I need to respond to **What problems is Bitrix24 solving and how is that benefiting you?** It automatically assigns emails to each employee ### 17. An inspiring solution for all types of businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Ali S. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Bitrix24?** Back in 2014 when I was looking for an all-in-one solution that offered calendar import and export between different platforms such as Apple iCal, Outlook and Gmail, That's when I first came across Bitrix 24 because it was the only platform offering it. I was impressed to see that apart of the calendar feature, bitrix 24 offered a wide variety of other useful features and services as well. **What do you dislike about Bitrix24?** I won't say that I dislike anything about Bitrix 24 because it'll be a lie, I would rather say that the Documentation even though it is pretty detailed could be still improved further. **Recommendations to others considering Bitrix24:** It's better to use one platform that offers everything instead of 7, as it helps keep everything organized and easily trackable. **What problems is Bitrix24 solving and how is that benefiting you?** Our biggest challenge was calendar synchronization. Bitrix 24 has solved this one big problem for us. Because the calendar is crucial to any business. Without a working solution, it is very hard to keep track of meetings and other schedules. ### 18. Bitrix24, a success story in the CRM software industry. **Rating:** 4.5/5.0 stars **Reviewed by:** Thierno Ousmane D. | Administrateur, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2022 **What do you like best about Bitrix24?** First of all, we must know what Bitrix24 is. It is a multi-operations software that allows multi-tasking in different ways: Creating selling sites, automating sales, or project management with rich communication features. That’s why it is called the “All-In-One.” After logging in, we will directly notice the well-designed dashboard with tabs clearly separated. We can click on any tab we want from the left corner of the screen. It is very straightforward and navigation-friendly. The principal tabs on the dashboard constitute the things that I like the most about this software: - The Activity Stream from which we can see the employees of a given project with whom we can interact through chats (both video or text) or comments; there’s a comment section for the different projects. While writing, we can share files and use emojis. This particular feature shows that the software keeps up with the technological trend, because emojis mean alot to people; - The Employees tab presents the organizational chart with the names of all the employees. And, we can organize it as we want by adding new members or removing some, creating different Departments, and sharing the roles. It just makes team management highly efficient; - The Tasks and projects tab allows us to create tasks and manage the different teams working on them. What is even more fabulous with this tab is that Bitrix24 gives us an Analytics kind-of-feature that shows in real-time the performances of the different projects, the timing from the beginning to the ending planned, the ongoing tasks, the completed ones, and the total; - The CRM which means Customer Relationship Management. This is the key element for any company to thrive in the digital world besides SEO (Search Engine Optimization). We cannot dig deep around it, since it is not our aim topic here. Just know that CRM is a tool that helps companies stay in touch with their clients by analyzing their needs to increase sales. Not only Bitrix24 has it. Microsoft, Salesforce, Zoho, to name just those, have it as well. What is adorable with the CRM of Bitrix24 is that we have a whole tab dedicated called CRM, and it is actually very intuitive to use: We can add our clients’ names, their contacts, and some notes about any relevant things that we want to hold about those clients. Hence, Bitrix24 enables us to create a detailed database about our clients. We don’t need to find another CRM tool elsewhere. **What do you dislike about Bitrix24?** - The support team is sometimes hard to get to. They take too much time before replying to our emails. It can make us feel lonely fronting some bugs we would like to report and get the help we need; - The price is too much for small businesses. Bitrix24 charges USD61 /month for the entry-level (sometimes we can have sales dropping the price); while softwares like Zoho charges USD12/month only. **What problems is Bitrix24 solving and how is that benefiting you?** The product gathers tools for database, team management, sales and workflow monitoring simultaneously. Anyone who wants a good CRM to boost sales must give it a try. ### 19. One stop shop for team management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Bitrix24?** Team activities can be tracked. Applications can be managed. **What do you dislike about Bitrix24?** The UI/UX needs to be more responsive. Can be integrated better. **What problems is Bitrix24 solving and how is that benefiting you?** End to end project management with tracking and solutions. ### 20. Perfect professional project management tool for Sprints **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Bitrix24?** We decided to integrate Bitrix24 to improve the deficiency in MS Teams for Sprints. Bitrix24 makes life for all teams easier because it gives us access to many great features that Bitrix24 provides, including Kanban Boards for helping people managing projects and tasks. We are using it for our Kanban Boards, Marketing Intelligence, Mailing Campaigns, Donor Deal Management, and also CRM. **What do you dislike about Bitrix24?** I would recommend joining up and start becoming familiar, particularly with the Kanban board structure (Projects and Tasks) in Bitrix24, and start exploring it before doing any integration, so you can decide if it is a good fit for you or not. If you are looking for something less complex, maybe you should look for an alternative. **Recommendations to others considering Bitrix24:** Explore it before going for the integreation within your team. Play a bit before start using it only. **What problems is Bitrix24 solving and how is that benefiting you?** For those who don't know Kanban, it is a project management style that looks and works a bit like Trello. It also integrates seamlessly with Google AdWords, Insta and FB, Stripe for payments processing, and much more. The CRM function is very useful for Fundraising Team, who can better control what leads there are and how the "deals" are moving along. ### 21. Great cloud collaboration platform and excellent project management. **Rating:** 4.5/5.0 stars **Reviewed by:** Emiliano M. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2022 **What do you like best about Bitrix24?** Britix24 may replace traditional collaboration tools with a single platform, so everything works in favor of internal communication with the aid of Britix24. What I like best about this amazing software is its platform, which is beautiful and well-organized. It is very intuitive, and the customer support is excellent. It has all of the necessary tools and functions, as well as online storage and collaboration tools. With this platform, we can manage our projects, tasks, messages, and files, and we can manage the time we have spent on each task so that everyone in our team can keep track of the tasks. **What do you dislike about Bitrix24?** Despite the fact that it is a fairly straightforward platform, there are certain things that do not take a lot of learning time to grasp. The mobile app becomes too slow and takes a long time to open at times, document sharing isn't always as useful as I'd like it to be, it takes some time to prioritize our tasks and subtasks, I don't like their notification system because we constantly see the same notifications every time we log in, and the premium plans become very expensive over time. **Recommendations to others considering Bitrix24:** Britix24 was originally designed for small and medium-sized enterprises, but it has evolved into a highly strong platform that I believe can satisfy the demands of any business, regardless of size. Consider how many people use the platform so that you acquire a membership based on the size of your team and do not overpay; the platform is amazing and highly comprehensive. Bitrix24 has outstanding functionality and allows you to discover anything you need easily. **What problems is Bitrix24 solving and how is that benefiting you?** Improvements were seen after only a short period of use, and we are now a more structured firm with greater communication between internal divisions. My entire team has grown acquainted with bitrix24, and we are becoming better every day. We discovered in bitrix24 a fantastic and extremely full solution for keeping track of the work we do; we can manage our projects, tasks, and even our time, making our team more productive and efficient owing to the organization of the due date. We have everything in one very adaptable spot where we can create our priorities and classify our jobs. ### 22. My feedback on Bitrix24 **Rating:** 3.0/5.0 stars **Reviewed by:** Jorge T. | Gerente Logística Ejecutiva, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about Bitrix24?** Bitrix24 is a CRM, it is specialized for that specific function. I liked the speed and fluidity that is achieved within the system. It is the only canned CRM that I have used, others were developed by companies. **What do you dislike about Bitrix24?** I found it difficult to configure. I tried to link the different spreadsheets and in most cases I couldn't. Customization is hard to do, for a user with no previous Bitrix24 experience, it creates a bad experience that can be frustrating. **What problems is Bitrix24 solving and how is that benefiting you?** Mainly the CRM organization, the relationship with clients and the status of each lead. My team managed to organize their processes, which increased the performance of the work team ### 23. Great solution for internal communication and managing the business operations of the company. **Rating:** 4.5/5.0 stars **Reviewed by:** Noemi B. | Business Developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2022 **What do you like best about Bitrix24?** Bitrix24 gives our organization all it needs to manage everything from CRM to projects and processes. I like how easy and adaptable this program is; its features and functionalities make it a fantastic choice for optimizing our CRM, automating procedures, managing projects, incorporating documents, and improving communication. I've used it to create tasks for team members, and it works well since it sets time limits, allows you to add observers and participants, and allows you to add subtasks to the primary task. I like the corporate part of Bitrix24 because, as a project manager, we can have our own website for each project where I can categorize all contact. Midsize and big organizations are utilizing one of the most complete channels available to assist them in managing activities, connecting with customers, and improving team performance. It offers a very dynamic user interface that aids networking by allowing users to communicate and share content. It features a mobile solution that is compatible with your Android, iPhone, or iPad smartphone or tablet. **What do you dislike about Bitrix24?** The architecture might use some updating, and the reports area isn't the finest; they could absolutely enhance it. In addition to being unable to discover the default widgets supplied to new users, the Bitrix24 support service takes an inordinate amount of time to respond and is hence ineffective. Some functions, such as check-in functionality, may stop working abruptly, the pricing may be out of reach for small enterprises and organizations, and the mobile app functionality is less efficient than using it on a PC. **Recommendations to others considering Bitrix24:** It has various features that allow you to get everything you need for an organization's smooth operation in one place: collaboration, job organizer, CRM, call center, and website builders. Bitrix24 outperforms us when it comes to efficiently managing our CRM and managing projects, tasks, and more on a single platform. Bitrix24 is a very beneficial business application that boosts employee efficiency and production. It is especially useful as a connecting strategy for an internal social network since it is far more functional and great for swiftly tracking the number of potential clients that the firm has spotted. **What problems is Bitrix24 solving and how is that benefiting you?** We were seeking for a modern application that would help us be more productive in our company operations, and Bitrix24 has been tremendously useful in assisting us in smoothly achieving our business goals. Bitrix24 has assisted us in making healthy changes because of its numerous resources and features, which have allowed our employees to save considerable time in carrying out daily tasks by delivering everything we require through an organized platform. My job is made easier by this amazing technology, and we can provide a plan for preparing events every day, as well as a full suite of cloud-based tools and the ability to scan papers and other material. Adoption of this software increases worker communication, is smooth, and allows the entire project to connect to the Internet. ### 24. The best cloud-based collaboration and project management platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Yolanda P. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Bitrix24?** Bitrix24 is high-quality software that enables effective project management and resource management. Furthermore, the developer is mindful of client service and ensures that their complaints are adequately resolved. It is a popular application for both small and large businesses since it fosters cooperation and simplifies teamwork. It is an excellent tool for accomplishing routine chores and for managing calls from consumers in various places with decent network throughput. It also contains wonderful tools for developing a range of projects and activities; the intranet is quite important in the company's internal correspondence. **What do you dislike about Bitrix24?** One small issue is that the notifications are delayed, which might be difficult, and the server frequently goes out on load. It would be much more convenient if we could store to pre-defined email templates for future usage when sending emails using CRM. **Recommendations to others considering Bitrix24:** The self-hosted version of bitrix24 performs faster on our server since we have complete control over the data, source code, and other tools. We can work as a team, which increases our chances of success; this platform is intended to grow and can be assessed for a short time. This program is quite effective and has excellent project planning and management skills. **What problems is Bitrix24 solving and how is that benefiting you?** It addresses the critical communication link for messaging-based sales and scrum using immediate WhatsApp, which is highly important for maximizing project cooperation. Britix24 has brought about significant improvements in a short period of time, and we are now more organized and have more interdepartmental linkages. It is critical in both large and small businesses since it allows us to carry out initiatives with higher success. Bitrix24 has assisted us in dealing with project planning challenges, resulting in less resource waste. Additionally, this platform meticulously monitors all activities and successful talks with all staff employees. ### 25. Powerful Project Controlling Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mercy J. | Project Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Bitrix24?** Bitrix24 satisfaction is reputable from the communication facets, to concrete and Confirmed project management. Again, Bitrix24 makes companies have a positive business image, from offering satisfaction to clients. Updated interface, super easy for even new users. **What do you dislike about Bitrix24?** Bitrix24 should deliver a live chat opportunity, which will fasten many clients, who may have in a haste position about getting some answers. This will draw the attention from many new clients. **Recommendations to others considering Bitrix24:** Bitrix24 in communication field is a beast, and keeps all people well updated and informed. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has upgraded the commercial system for companies communications, with elaborate structures, that keeps people governed and more satisfied. Also, Bitrix24 process different activities immediately without mistakes. ### 26. It is a great easy to use tool for collaboration and project management. **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan B. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about Bitrix24?** I enjoy being able to deal with the work process, appropriately organize projects, accomplish really critical work for that sort of cycle, have a clear timetable, and get work process help quickly. I can also categorize people based on their occupation. As a result, you may determine the duration of a task and where each member in the meeting mediates and joins the actions undertaken to confront the work and its completion. What I appreciate best about it is that it is all in one app. It aids with work management and team interaction, and it also has a video conferencing capability. **What do you dislike about Bitrix24?** I've been using bitrix24, and the design of the interface is what I dislike the least; I believe they should perform an upgrade to make the platform more efficient. The option to modify some layouts would also be beneficial if I had more possibilities to customize things to my liking. Another disadvantage is that specialist support is quite restricted if you have the free version, therefore you must search for an answer when there is a problem. You will also require a computer with a server domain since you will be in charge of the capacity and management of the information. That is why top-tier performance is preferred, but keep in mind that it may be prohibitively expensive. **Recommendations to others considering Bitrix24:** If you're searching for a wonderful tool to assist your team interact more quickly and efficiently in project management, this product might be a perfect answer. **What problems is Bitrix24 solving and how is that benefiting you?** We were able to address the issue of work process allocation and properly develop a database that was always available to our clients. This is essential for working with commercial boards and will later process the results in this capacity. You can instantly connect with different people in different departments. It also has a stress gauge feature that reminds you to take a break from time to time. Working with all team members in project management can be very helpful. Workflows are more organized, everyone has access to the same information, and you can see which tasks have already been completed by whom. We also have to admit that productivity has improved by more than 50%. ### 27. Most User frendly peace of workplace softwear **Rating:** 4.5/5.0 stars **Reviewed by:** Lalit C. | Smart Digital SEO, & BDM, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Bitrix24?** Marketing Anatomy, Video conference, easy to manage things on user interface very well organize, if you stuck anywhere the user idea correction is available, if then also not able to resolve 24/7 help available which makes some of the great feature I recommend this to every business, **What do you dislike about Bitrix24?** Colour pattern, CRM Landing page needs to be more attractive as at present it looks so dull, by posting some nice and attractive color as well as the color display need to be fixed if necessary, **What problems is Bitrix24 solving and how is that benefiting you?** It helps in many ways, like what we need it will provide the best available solution, by our company pattern, such what tools needed what time is required, by analyzing the size of our company which make it one of the best in market place ### 28. Bitrix24 contains a complete set of tools that make it the best software **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Auxiliar de asistencia, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about Bitrix24?** What I like the most about Bitrix24 software is its set of tools that not only facilitates CRM, but also allows us to exchange files in real time, it also allows us to manage our projects and have a task calendar. **What do you dislike about Bitrix24?** I have had no problems with the Bitrix24 software in the desktop version but I do see that the version for Android phones lacks a bit of all these tools but in the future it will have all of them **Recommendations to others considering Bitrix24:** I recommend this software, it has a very complete set of tools that will allow your team to communicate and manage your company's projects very efficiently. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 software allows our work team to be in constant communication, it has solved the problem we had of not being able to exchange files between the team, we did not have tools that would allow us to manage projects as efficiently as this software allows us to do it, our team's workflow is very efficient thanks to the software ### 29. Perfect Engagement Arena **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea M. | Rental Events Sales Coordinator , Museums and Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Bitrix24?** Easy to access updates ,announcements, reactions and news on real-time. Perfect workflow tracking. Easy reports processing. **What do you dislike about Bitrix24?** There is no downside I have noted so far. **What problems is Bitrix24 solving and how is that benefiting you?** We have one collaboration platform with perfect communication and scheduling as well as workflow automation. ### 30. Bitrix24 the software that has it all **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin M. | VP, Social Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Bitrix24?** Its interface is very easy to use as it is like our internal social network, which makes it dynamic and easy to work with. Files and documents are sent and uploaded quickly and video calls are perfectly audible and look very clear. The fact that it is in the cloud, makes our computer is not overloaded with information. **What do you dislike about Bitrix24?** It can sometimes feel a little heavy the program, perhaps it is a problem of the computer or misconfiguration when installing the software. Although it is a fairly complete software, it could use some other marketing integrations so that everything is in the same program. **Recommendations to others considering Bitrix24:** This is one of the most complete tools you can have in the office, we use it in almost every department, to communicate with each other and to send and receive important information in real time. It is very intuitive and with a very low learning curve, so everyone will love it. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix we use at work for everything, it is our portal to communicate, send files, video calls, chats. It also has many features and tools for effective crm such as the Gantt chart to monitor tasks and their progress. We use it in every department to improve performance. ### 31. Great collaboration tool I love that it is easy to implement. **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas B. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Bitrix24?** I've been using Bitrix24 for over 2 years and it's a very easy-to-use online tool. This is a SAAS system and Bitrix24 will take care of all system maintenance and hosting. The best part of the system is employee management and kanban for task management. CRM embeddings for sales, project management, and many other modules are also available. This allows you to work efficiently with your colleagues. Everything you need has an easy-to-use side menu. This is a very useful software with powerful features that will help you do your job more efficiently. We have discovered an HR management tool that measures engagement, working hours, and work tracking when using the app. **What do you dislike about Bitrix24?** Bitrix24 is often too sophisticated for average users. To utilize the system, you must be well-versed in project management. Bitrix24 traits are occasionally overdone. Some UX options are dubious, CRM services such as data setup are hidden in locations where you will never discover them, and some promise to reduce time so that you may focus on transaction traffic when attempting to alter duplicate deal credentials for other clients. For novice users, it may be more difficult, but the lesson can assist them comprehend the important functions. Despite the fact that there are multiple courses, learning resources are required to completely comprehend them. It's not as simple to use as other applications that allow me to fast speak and comprehend the structures. **Recommendations to others considering Bitrix24:** Before purchasing a subscription, consider how many features you require. After the free trial, you may determine if it's worth it. Instead of self-service, work with BITRIX24 as a collaboration partner. That's a pretty good application for online company management, with some helpful suggestions on how to deal with the severity of testing and evaluating both possibilities. I strongly suggest Bitrix24 to anyone who struggles with project management. **What problems is Bitrix24 solving and how is that benefiting you?** I use Bitrix24 to manage my projects and organize everything properly. You can share files, collaborate and communicate with colleagues in different ways. With so many different systems, you often have to manage different parts of your business. BITRIX24's calendar feature makes it easy to delegate tasks to employees and highlight activities. It also serves as a sales and accounting team. We have organized the experience base for this post. After migrating to Bitrix24, I didn't have to maintain a local server or pay for a cloud server. It's an overall savings on our budget. So, in the end, Bitrix24 saves a lot of money and frees you from the hassle of maintaining your system and servers in the field. ### 32. What I Comprehend Bout Bitrix24 **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny D. | Director of Premium, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Bitrix24?** Encompasses a wide range of tools in one set from CRM, Video conferencing to project management. **What do you dislike about Bitrix24?** Assign VoIP number although it isn't free unlike on other alternatives. **What problems is Bitrix24 solving and how is that benefiting you?** Task management. Audio and video conferencing. Project prioritization. ### 33. Powerful software to collaborate and organize the entire workflow. **Rating:** 4.5/5.0 stars **Reviewed by:** Anna N. | Sr. Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Bitrix24?** What I like most about Bitrix24 is that it's a CRM platform with a variety of features such as tasks, projects, communications, and pipelines. I'm really grateful that I can manage the project more effectively by tracking the roles assigned to the project participants. You can also divide members into different groups by function. We appreciate the ability to manage workflows and structure projects very effectively, excellent scheduling capabilities, and immediate workflow maintenance. **What do you dislike about Bitrix24?** Because it has so many functions, it may become extremely complicated at times, lengthening the learning curve and necessitating a significant amount of effort to get the most out of this application. You'll also need a staff with server knowledge because you'll be in charge of data storage and processing. That is why it is recommended to get the premium edition, but keep in mind that it might be rather costly. **Recommendations to others considering Bitrix24:** I strongly advise everyone to try Bitrix24, particularly if you are new to CRM, because the user interface is really intuitive and the ability to arrange work times is fantastic. I would urge businesses that are in charge of a large number of complicated tracking and monitoring efforts. Because the program is cloud-based, if you have consistent communication with your members at any time and from any location, you will be able to access them from any data processing device that has internet. **What problems is Bitrix24 solving and how is that benefiting you?** We handled the challenge of structuring the workflow, and we were also able to correctly establish a customer database that is always available, which is critical in the business management function, so we enhanced the outcomes with this function. We track leads on our website with the integration of Bitrix24 forms and live chat. We've set up different lead funnels and deals so that we can keep track of the clients we're onboarding and the ones we're currently pitching. Other benefits include the lack of an excuse to complete the prescribed work since a cloud-based application may be accessed by the programmer from any device with an Internet. ### 34. One Stop for All Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Angela (Pierce) P. | Associate Vice President, HRBPs - South Region, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Bitrix24?** Bitrix24 allocates project management, content collaboration and video conferencing tools in one place. **What do you dislike about Bitrix24?** Sending or receiving large files while conferencing results to poor quality of audio and video. **What problems is Bitrix24 solving and how is that benefiting you?** File sharing. Team collaboration. A/V/W conferencing. ### 35. Best for virtual workspace **Rating:** 4.5/5.0 stars **Reviewed by:** Nitesh G. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Bitrix24?** Here we get a lot of features. We can have internal business chats, calls and meet (virtual). Bitrix Drive is very useful for storing data or files online as it is very easy to do and secure also. We can easily share the files or folders with our team or any other department. It has also a website builder feature at no extra cost by which we can make a landing page if we are in the initial phase. **What do you dislike about Bitrix24?** Everything is fine with the collaboration tools. Once I tried their website builder and that doesn't seem efficient. As we don't get many tools over there to make the website interactive. **What problems is Bitrix24 solving and how is that benefiting you?** We are using Bitrix 24 in our business as a collaboration tool. We are communicating with teams and people about this. We also assign tasks to teams or people. Here we get the ticket raised by our clients through the mail so we assign them to the respective team for resolution. ### 36. Iconic, Robustious, Brilliant & Full-featured BIM BOAT **Rating:** 5.0/5.0 stars **Reviewed by:** Greg G. | Biomedical Equipment Technician II, Facilities Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Bitrix24?** Bitrix24 not only offers BIM tools, but also allocates project management and CRM tools. **What do you dislike about Bitrix24?** Vendor success team collaboration with our in-house success team to eradicate all issues. **What problems is Bitrix24 solving and how is that benefiting you?** File sharing. Unlimited communication channels under one roof enhances team collaboration. ### 37. Collaboration and project management platform that is easy to implement and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Justin P. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Bitrix24?** Bitrix24 pleasure may be attributed to aspects of communication as well as the administration of actual and proven initiatives. Bitrix24 gives businesses a very professional business image. This forum offers a pleasant seamless functioning interface and a decent architecture that makes it easy to take out important activities, good planning and coordination, and good support in many media. With this program, I can keep track of my projects and work reports. I can save and refer to data, and I can also see a list of all occurrences and programs via video calls and instant messaging. **What do you dislike about Bitrix24?** Bitrix24 should have a live chat option, which will attract a large number of clients who may be in a rush to acquire answers. There should also be more advanced functions that work in tandem to change or adapt to any user's preferences while maintaining the learning challenges to grasp that interface till this sort of tool is employed for the first time. Each of its functions is tough to accomplish if not basic enough that some functions may be considered and altered to increase efficiency. **Recommendations to others considering Bitrix24:** Bitrix24 is a communication beast that keeps everyone up to date and informed. It is straightforward and convenient to use, which is why we utilize it without any issues in all divisions. We may also develop and maintain contacts with our consumers in a timely and effective manner. As a result, our attempts grew wider and more flexible. It is strongly advised that you utilize this forum to help arrange your scheduled jobs since this platform allows you to acquire the necessary technical expertise to learn how to manage and use the resources you supply. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has improved the corporate communications system of firms with complex structures, allowing individuals to be more controlled and happy. Furthermore, Bitrix24 executes various actions in real time and without mistake. This application's major aim was to manage client data separately when they were first approached, providing us with additional insight into customer interest. Greater cooperation and contact with our consumers is one of the advantages of IP telephony. ### 38. The best collaboration platform for companies **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl R. | Higher Education Teacher, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Bitrix24?** I can have collaboration whenever it is required with my work team. I can have a complete company structure charts and the entire workflow **What do you dislike about Bitrix24?** I had one or another problem with Android phones version closes without warning but when I start again I start where I was before **Recommendations to others considering Bitrix24:** The best video conferencing and CRM software if you are looking to have a software to take control of the company's workflow, this software is recommended **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has allowed us to have full control of the company's workflow, to have a software to communicate and solve problems very quickly. The least of all is that this application is available for Android phones, which makes it easy for our staff to have it installed on their mobile and be able to collaborate from anywhere they are. ### 39. Great solution to manage projects, tasks and unify business operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Evelyn L. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Bitrix24?** Bitrix24 provides our firm with all it need to handle anything from CRM to projects and procedures. I appreciate how simple and configurable this application is, and its features and functions make it an excellent choice for optimizing our CRM, automating procedures, managing projects, incorporating documents, improving communication. I've used it to create tasks for team members, and it's quite successful since it establishes timeframes, enables you to add observers and participants, and allows you to add subtasks to the primary task. Team leaders and other employees may also use the app to submit work reports to their supervisors or managers. Bitrix24 also has a business calendar where you may arrange activities such as meetings, vacation days, and other key dates. **What do you dislike about Bitrix24?** Some functionalities, such as the check-in functionality, stop operating unexpectedly. After contacting the Bitrix24 staff, they asked me to upgrade my subscription, however their price may be out of reach for small enterprises and organizations, and their mobile app's functionality is not as efficient as utilizing it on desktop. **Recommendations to others considering Bitrix24:** When it comes to efficiently managing our CRM and managing projects, tasks, and more on a single platform, Bitrix24 alters the laws of the game and puts everything in our advantage. Bitrix24 is a highly valuable business program that improves staff efficiency and productivity. Our experience with Bitrix24 has been positive; it is worth a go. **What problems is Bitrix24 solving and how is that benefiting you?** We were seeking for a contemporary application that would make us more effective in our company operations, and Bitrix24 has been extremely useful in helping us reach our business goals effortlessly. Bitrix24 has helped us modify things in a healthy way; its many resources and functionalities have allowed our staff to save significant time in accomplishing everyday activities by providing everything we need through an organized platform. Our CRM, as well as our project management and processes, have been enhanced, and our performance and productivity have improved. ### 40. Great internal communication tool, unifies online projects, messages and tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Helen J. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Bitrix24?** I enjoy the corporate aspect of Bitrix24 because as a project manager, we can have our own website for each project and I can order all correspondence there. Medium and big businesses are using one of the most comprehensive channels available to help them manage their duties, connect, and enhance output amongst work teams. It features a very dynamic GUI that aids in networking by allowing users to talk and share files. It features a mobile solution that is compatible with your smartphone or tablet, whether it is an Android, iPhone, or iPad. It has several features that are extremely beneficial to the majority of businesses; you may receive instruments to strengthen cooperative connections among employees within this framework; and you have a very coordinated capacity to plan activities and projects. **What do you dislike about Bitrix24?** It is a really helpful platform, however the architecture has to be updated somewhat. The section of the reports is not the finest, and they should definitely enhance it. In addition to not being able to locate the widgets that are offered by default to new users, the Bitrix24 support team takes a long time to approach and, as a result, is ineffective. **Recommendations to others considering Bitrix24:** If you are a project manager, you will find this tool quite handy. The most challenging part was incorporating it inside and having my coworkers utilize it. It offers several features that allow you to acquire everything you need for an efficient organization's operation in an one location: collaboration, employment organizer, CRM, call center, and website builders. Bitrix24 is usually suggested since it is a highly helpful platform for daily life, allowing us to manage and exchange instant messages, work reports, and accounts with outstanding functionality while being completely and consistently monitored. It is particularly suited as a technique of connecting as an internal social network, it is much more functional, and it is ideal for swiftly tracking the number of prospective clients that the firm has observed. **What problems is Bitrix24 solving and how is that benefiting you?** My work is made simpler by this fantastic technology, and we can offer an agenda for the preparation of events every day, as well as a comprehensive set of instruments in the cloud, and we can scan documents and other information. The adoption of this software promotes collaboration among workers, is perfect, and provides the entire project with the ability to connect to the internet. Until we started using Bitrix24, we organized everything on paper or in extensive email conversations. Unfinished projects must be meticulously organized to ensure that all outstanding commitments are satisfied. ### 41. Modern, reliable and easy to implement project management platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver A. | Business Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2022 **What do you like best about Bitrix24?** Bitrix24 is a high-quality software that allows projects to be well-managed and resources to be handled fairly. Furthermore, the developer is conscientious about client service, and their issues are properly answered. It is a popular program for small and large businesses because it fosters cooperation and makes teamwork very simple. It also includes fantastic resources for developing a variety of projects and activities. The intranet is very significant in company internal correspondence. **What do you dislike about Bitrix24?** We installed it in the firm more than two years ago, and it has served us well up to this point. The truth is that it is a software that provides no challenge for me, and it is beneficial to work as a team without having to seek for a characteristic in one frame in another. Bitrix24 is a streamlined solution for project management and fair performance. The only minor aspect is that alerts are delayed, which may be turned into a challenge. **Recommendations to others considering Bitrix24:** We can work as a team, which makes us much more successful. This platform is set to evolve and can be evaluated during a period of limited use. This tool has fantastic planning and project management capabilities; it is a highly effective and inspiring application. **What problems is Bitrix24 solving and how is that benefiting you?** Every day, I handled the great bulk of private parts of business. As a result, the organization desires both internal care and an external tool, such as Britix24. Changes have occurred in a short amount of time, and we are now better coordinated and have more interdepartmental connections. It is absolutely required in both large and small enterprises since it helps us to accomplish initiatives more successfully. Bitrix24 has helped us handle difficulties linked to project planning, resulting in less waste of resources. This program also conducts rigorous monitoring of all actions and fruitful talks with all staff members. ### 42. my experience with Bitrix24 **Rating:** 4.5/5.0 stars **Reviewed by:** TAIRA M. | Responsable technique, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Bitrix24?** I am a fan of this software. It is easy to use and navigate. It's a great collaboration tool that lets you pool together all your projects, documents, tasks, contacts, and messages. I am amazed at the speed and accuracy of the AI (artificial intelligence) chatbot that lets you create tasks, reminders, and notes with just a few clicks. As a team leader, this software has helped me get my team more organized and has helped us get our tasks done faster. **What do you dislike about Bitrix24?** I tried to use bitrix24, but it was too complicated. I am not very computer-literate and I did not have the time to learn how to use the software. I was looking for something to help me with email, calendar, and file sharing. I am not sure if this would fit my needs, so I did not try it out. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix help me solve problems related to distance while working with some partners and colleagues from other cities or countries. I can easily share and follow any task concerning our entreprise. ### 43. Bitrix 24 review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Bitrix24?** An extensive list of features and products are available on the platform from CRM to task management. The pricing is hands down the best thing about Bitrix. No other CRM platform provides this many features at the price they are offering. It's good for small teams. **What do you dislike about Bitrix24?** The UI is the worst! It's not intuitive at all. No matter how long you use it, you will still end up confused trying to find differentoptions on the platforms. Also, the analytics is not easy to use and configure. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix is helping us manage our lead generation pipeline and helping us analyse and project revenue from different business channels. It also helps in automating certain process withing lead generation. ### 44. The Best CRM Tool Of Our Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Sande N. | Project Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Bitrix24?** -Exceptional Team Collaboration -Intuitive Task Management -Customer On-borading -Tailored Marketing tools under one roof This software has saved us time by almost 80% **What do you dislike about Bitrix24?** Since the time we started using Bitrix 24, there is nothing to hate as is. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix 24 is there to help teams of any size to easily collaborate and handle the tasks as well as share them. Handling tasks and collaborating has never been easier for us until we found Bitrix 24. ### 45. Digital sales **Rating:** 4.5/5.0 stars **Reviewed by:** Carelis C. | Gestion de ventas, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Bitrix24?** Generation of bits, social networks and inclusion on the web. Chats, customer call management and everything, are managed by a single interface. **What do you dislike about Bitrix24?** Branches of the external service of unlicensed applications have a problem integrating into the main system. **What problems is Bitrix24 solving and how is that benefiting you?** Customer chat management through the Internet user, calls are managed, for example, by a telephone exchange for each user. Information is stored in a database with daily backup at each closure. ### 46. Great experience wit bitrix24 **Rating:** 4.0/5.0 stars **Reviewed by:** Ashot A. | Head Of Digital Marketing Division, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Bitrix24?** It's very flexible and has solution for every situation and problem. I made multiple websites and every time the results were satisfactory. **What do you dislike about Bitrix24?** It takes little time to learn how to use it. You need to read guides and watch tutorials. **What problems is Bitrix24 solving and how is that benefiting you?** It's the best tool to create websites. For me there is no alternative. ### 47. Glitch free Video Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Raunak G. | Product Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2022 **What do you like best about Bitrix24?** Glitch-free Video Calls in HD+ quality.. **What do you dislike about Bitrix24?** Slightly long TAT for customer queries.. **Recommendations to others considering Bitrix24:** You will realise the real value of Bitrix when you use multiple products of theirs. Their products are integrated seamlessly with each other. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix has a suite of services for workplaces of 100+ people. I personally like that they offer Customer Support with all the paid plans unlike other competitors that offer support only for the higher ticket size plans. All their tools are interconnected and offer seamless integrations. So, If you take Bitrix24's subscription, you get an entire workplace tool suite that otherwise has to be arranged from multiple SaaS providers. ### 48. One of the best CRMs for Entrepreneurs **Rating:** 4.0/5.0 stars **Reviewed by:** Vishwjeet S. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Bitrix24?** BItrix24 is an easy-to-use free CRM that can be easily customized according to one's purpose. We can create free web pages and integrate phone systems and chat features. **What do you dislike about Bitrix24?** This is a feature-rich CRM, and for that reason, this can be an issue for first-time users. When I first used it, I was overwhelmed by all the features it offesrs **What problems is Bitrix24 solving and how is that benefiting you?** Saving time and automating the business processes is the greatest solution that Bitrix24 provides. I heavily benefited from CRM by integrating automation into my business. ### 49. Financial Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Andrii L. | Product strategy analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Bitrix24?** I like the best affordability of price offerings, and the Bitrix24 is very user-friendly and low entry-level to administer by tech support. The great thing is IP calling function, so you can add cell phones and track all calling activity of your personnel. It has integration with Google Workspace to share files and create dashboards. It works not only for sales but also for all teams to handle the business activity. **What do you dislike about Bitrix24?** It is a heavyweight for desktop use. It will be great for time-tracking tasks to have notifications if the user did not end the workday and left the clock unstopped. **Recommendations to others considering Bitrix24:** If you are using 1C for accounting purposes, it is an excellent combination to give synergy to your sales team backed with Bitrix24 communicational and data management tools. Consider as a front-office tool compatible with the 1C system to avoid additional data exchange tools. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is a fast and user-friendly application for team collaboration. Highly efficient to distributed teams and focused on CRM and adds strategic management tools for data management, dashboards creation, user data storage to support onboarding and departure HR processes. Will evolve to ERP grade infrastructure if mixed with 1C. ### 50. Project Management made simple and easy **Rating:** 3.5/5.0 stars **Reviewed by:** Mohsin A. | Software Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Bitrix24?** Bitrix24 is by far the most accessible tool for project management, and it has numerous features that are helpful and great to use. For example: 1: Chat and Calls: Internal communication is very excellent; it has file-sharing options and calls too. 2:Calender: Meetings and invites scheduling. 3: Drive: Data sharing and drive options are among the best services of the tool. 4: Workgroups: Multiple workgroups and their tasks can be managed through separate workgroups, including the access controls. 5:Tasks and Projects: This provides the complete overview of ongoing and completed tasks. 6: Efficiency: Employee performances are also calculated on this tool. **What do you dislike about Bitrix24?** Workflow management is a bit tricky to use. Although it is one of the necessary features, it needs time to understand and operate. **Recommendations to others considering Bitrix24:** Bitrix24 is an excellent tool for project management. You can create tasks, subtasks, observers, participants and track the activity on the job. This tool will help you in meeting deadlines. By far, this is the most simple, fast, easy-to-use, and cost-effective tool. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is helping my organization with project management, internal communication, and meeting deadlines for the tasks. ## Bitrix24 Discussions - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 1 upvote - [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+00%3A27%3A19+-0500&secure%5Bsession_id%5D=f184642e-d6a1-43fb-89ad-72950e572e11&secure%5Btoken%5D=e97f67656e12959f98e4224ba3ef1ae4720299ece83d93d8a4641ca3c8140b1e&format=llm_user) ## Bitrix24 Integrations - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Asterisk](https://www.g2.com/products/asterisk/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Bitrix24 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Tasks** - Tasks - Details - Priority **Communication** - Chat - Discussions - External - Feedback - Announcements **Collaboration Tools** - Screen Sharing - Presentations - Live Chat - Hand Raising **Calendar View** - Multi-Calendar View - Customizable Viewing **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Knowledge Base** - Q & A - Link Sharing - Searchable **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content & Documents** - File Sharing - Notes - Search - Versioning **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Resource Management** - Resource Definiton - Capacity - Scheduling **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Security** - Verification - Role-Based Permission - Public vs Private **Content ** - Idea Recommendation - Content Generation - Form Generation **Application Tools** - Password Protection - Recording - In-Browser Application **Planning** - Workflow - Backlog - Optimization **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Product Type** - Standalone Application - Plugin **Project Management** - Task Management - Planning - Visibility - Integration **Support** - Customer Support **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Communication** - Social Features - Tagging - Upload - Comments **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Agentic AI - Calendar** - Cross-system Integration **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top Bitrix24 Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 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