--- title: Bitrix24 Reviews meta\_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 608 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 608 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Bitrix24 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. [(48 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons#reviews) Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. [(37 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072783&qs=pros-and-cons#reviews) Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. [(32 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063729&qs=pros-and-cons#reviews) Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. [(31 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072875&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. [(30 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. [(19 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070303&qs=pros-and-cons#reviews) Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. [(17 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070982&qs=pros-and-cons#reviews) Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. [(14 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066560&qs=pros-and-cons#reviews) Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. [(13 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063209&qs=pros-and-cons#reviews) Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. [(12 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066860&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bitrix24 ##### 1. Ease of Use Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. [ See 48 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons#reviews) See Related User Reviews ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Bitrix24: A Great All-in-One Business Tool with Tons of Features" What do you like about Bitrix24? Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ##### 2. Team Collaboration Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. [ See 37 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072783&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you like about Bitrix24? What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everyt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ##### 3. Task Management Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. [ See 32 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063729&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you like about Bitrix24? What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everyt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ##### 4. Project Management Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. [ See 31 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072875&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you like about Bitrix24? Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Hat's Off to Ultimate Warrior that conquers my complex project & task into simplified task workflows" What do you like about Bitrix24? Hat's Off to my ultimate warrior that Conquers complex projects and task by simplifying and streamling task workflows for my seamless and effortless p ##### 5. Features Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. [ See 30 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons#reviews) See Related User Reviews ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Bitrix24: A Great All-in-One Business Tool with Tons of Features" What do you like about Bitrix24? Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Thumbs Up to mesmerizing Flexibility,Customization,Versatility and Favorite Lead & Deal Management" What do you like about Bitrix24? Thumps to my mesmerizing packhorse with flexibility,versatility,Customization to suit my brand and one tha gives me goosebumbs with lead and deal mana ### 5 Cons or Disadvantages of Bitrix24 ##### 1. Learning Curve Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. [ See 19 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070303&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you dislike about Bitrix24? Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to le ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.") BD Brian D. Small-Business (50 or fewer emp.) 4.0/5 "Bitrix24: A Great All-in-One Business Tool with Tons of Features" What do you dislike about Bitrix24? They have a huge FAQ system. Wish the FAQ was more organized to help find things that you have a stopping point in the software that you don't know ho ##### 2. Missing Features Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. [ See 17 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070982&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you dislike about Bitrix24? It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.") SK Subham k. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive CRM with Strong Mobile Functionality" What do you dislike about Bitrix24? Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please ##### 3. Limited Features Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. [ See 14 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066560&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you dislike about Bitrix24? It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat JP Jose Raul P. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use with Excellent Sales Visibility" What do you dislike about Bitrix24? I think Bitrix24 could improve in terms of sales and marketing insights and syncing with Outlook. ##### 4. Lacking Features Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. [ See 13 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063209&qs=pros-and-cons#reviews) See Related User Reviews DB Deepak B. Enterprise (\> 1000 emp.) 4.5/5 "Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration." What do you dislike about Bitrix24? Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to le ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History" What do you dislike about Bitrix24? It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat ##### 5. Performance Issues Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. [ See 12 mentions ](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066860&qs=pros-and-cons#reviews) See Related User Reviews ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.") SK Subham k. Small-Business (50 or fewer emp.) 4.5/5 "Comprehensive CRM with Strong Mobile Functionality" What do you dislike about Bitrix24? Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please ![Ankit H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit H.") AH Ankit H. Small-Business (50 or fewer emp.) 3.0/5 "Affordable but a non scalable solution for Sales and Customer Support" What do you dislike about Bitrix24? Can't handle complex complex operations. ![Kartik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kartik D.") KD Kartik D. Small-Business (50 or fewer emp.) 6/14/2023 "Easy and Elegant CRM!" 4.5/5 What do you like best about Bitrix24? With the Drag option they provided in their CRMs, we can create stages and pipelines for different categories of our work and departments and easily drag and drop the leads. Moreover, it provides many other options, like making a deal with the amount, and we can select any currency there. Apart from this, many other valuable tools are available in the CRM. Bitrix24 prioritizes the security of user data and provides various security measures, including data encryption, two-factor authentication, access controls, and regular backups. It also offers cloud-based and self-hosted options, giving organizations flexibility in choosing their preferred deployment method. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Although everything is fantastic about this tool, my only concern is that the new users may need time to navigate and familiarize themselves with the various available tools and options. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Overall, Bitrix24 is a versatile and feature-rich platform that can greatly benefit organizations seeking an all-in-one solution for their business management and collaboration needs. Its extensive capabilities, coupled with its emphasis on security and privacy, make it a compelling choice for businesses of all sizes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Cristopher C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristopher C.") CC Cristopher C. Small-Business (50 or fewer emp.) 10/12/2023 "Bitrix24 and Kala Group Technologies Ripped me off" 0/5 What do you like best about Bitrix24? It seemed like a great option because their website and marketplace is full of advertisements that any business owner needs. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Bitrix24 has ZERO support. Instead, they pass that obligation off to a network of partners who are mostly lying or falsely advertising to get your money and they offer a ZERO REFUND policy even if you were defrauded by one of their partners, they won't help you. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? None, they have caused me nothing but problems and took nearly $5,000 of my money and I have received nothing Review collected by and hosted on G2.com. Show More 10/13/2023 Current UserValidated ReviewerSource: Organic SB SAURABH B. Mid-Market (51-1000 emp.) 1/4/2024 "Elevating CRM Experience" 5/5 What do you like best about Bitrix24? Bitrix24 stands out with its feature-rich CRM, streamlining customer management with robust tools. From contact to conversion, it's a comprehensive solution for seamless business growth. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Its an perfect CRM for beginners, also it has user friendly interface. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 effectively addresses the challenges of customer relationship management by providing a comprehensive platform. It benefits users by streamlining communication, centralizing data, and automating processes, leading to improved customer interactions, enhanced team collaboration, and overall increased efficiency in managing business relationships. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-9083987/official_response/edit) Thank you for sharing your feedback! We're glad to hear that Bitrix24 is effectively addressing your challenges in customer relationship management and benefiting you by improving customer interactions and team collaboration. Validated ReviewerIncentivizedSource: G2 invite AJ Ahmed J. Customer service Representative Information Technology and Services Enterprise (\> 1000 emp.) 10/4/2023 "Bitrix24 Review" 5/5 What do you like best about Bitrix24? Bitrix24 is a best CRM and online collabration tool it help employee connected with each other and run their sales ,marketing and customer services. Before Dynamics CRM 365 our company was using Bitrix24 .the dashboard has all the features which has access to meetings ,Instant chat with internal employees.A very fast & user friendly Interface which helps us to navigate every section of it without any complications. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? a very user friendly interface and easy to collabrate platform no cons at the moment. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 was solving many problems which are realted to file sharing, instant messaging collabration with internal company employees, we were using Bitrix24 for sales lead genration. Functions and userinterface was quite good and easily manageable and navigateable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Integrations and Partnership Marketing Small-Business (50 or fewer emp.) 1/15/2024 "Supercharged CRM + Project Management" 5/5 What do you like best about Bitrix24? The simplicity and the bring it all under one platform design. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Limited customisation of workflows and integrations. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 really solved the problem of having to switch between multiple tools to get things done. The platform having CRM, Project Management and internal collaboration functionalities helped us identify, execute and track our day-to-days in a single platform without tool fatigue. Review collected by and hosted on G2.com. Show More Response from Oleg Samarin of Bitrix24 [Editedit](https://www.g2.com/survey_responses/bitrix24-review-9112672/official_response/edit) Thank you so much for taking the time to share your experience. We're glad to hear that you find Bitrix24's simplicity and all-in-one platform design to be beneficial for your business. Validated ReviewerIncentivizedSource: G2 invite ![Bruno A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno A.") BA Bruno A. Diretor Retail Small-Business (50 or fewer emp.) 5/15/2023 "Recommendation system for managing people, leads, projects, marketing, and automation processes" 4.5/5 What do you like best about Bitrix24? Automations, efficiency analysis, support, store and site integrations within the same platform. The best Review collected by and hosted on G2.com. What do you dislike about Bitrix24? It's not very easy to implement it... it requires study and testing. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Email integrated with the CRM that is integrated with my support and after-sales service Review collected by and hosted on G2.com. Show More 12/9/2023 Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 3/18/2024 "Not a plug and play crm system" 1.5/5 What do you like best about Bitrix24? Drag and drop is nice but there are too many menus. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? Too many colours are not easy on the eye. Need professional help to set it up. Extra cost. Britix provides ZERO HELP. Not user-friendly. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? No benefit at the moment as I cannot easily add contacts or set it up for the business without paying for so called Britix assistance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Maria Elaine A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Elaine A.") MA Maria Elaine A. Business Analyst Small-Business (50 or fewer emp.) 5/26/2023 "Easy to track and monitor projects and simple to understand" 4/5 What do you like best about Bitrix24? I can set tasks and track the time, starting from creation, daily time consumption and end. It is also convenient when categorizing at which phase the task or who is the key person responsible for it through configuring the interface. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? The video conferencing and chat available varies in the browser and application. The emoticons are limited and no gifs to express the users thoughts during post engagement. It is also not advisable to use it as storage. However, can attach support pictures and links for each task. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Following the SDLC, we are able to smoothly track the tasks and define which phase of the task it is at. The tagging system also allows filters to categorize each project. Overall, the interface is dynamic and can be configured in the kanban list. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 10/27/2022 "I loved the platform as a whole" 5/5 What do you like best about Bitrix24? I love the usability of the platform, the simple and practical ways to find every piece of something I needed. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? I didn't like that the platform seemed very visually cluttered, some areas were difficult to use. Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? The CRM of Meetz was all over there, so I had the tracking of my accounts and their updates thanks to their CRM. Review collected by and hosted on G2.com. Show More 3/20/2024 Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Montserrat F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Montserrat F.") MF Montserrat F. Consultora y gestora de proyectos de Web | Marketing online | SEO Strategy Small-Business (50 or fewer emp.) 3/30/2023 "It is a simple and intuitive CRM without as many functional complications as Zoho." 4/5 What do you like best about Bitrix24? It is an intuitive CRM, with clear and simple functionalities. It has many predefined options in the project section that can help any company with little knowledge manage their daily operations, from any point in the sales funnel. The integrations with email marketing are also very interesting as emails can be scheduled with the pain points configured in the sales funnels. Review collected by and hosted on G2.com. What do you dislike about Bitrix24? For our particular case, the project section has a lot of detail and we miss having the possibility to export, for example, the subtasks of a task to create a report. Reports are made at a higher level and agility is lost if the details of a task must be delivered to a client (In our case, we have to do it manually in a table so that they can see the time spent on a specific task). Review collected by and hosted on G2.com. What problems is Bitrix24 solving and how is that benefiting you? Bitrix24 allows us to track the agency's projects and the processes and tracking of sales from their inception. Now, instead of having a bunch of different platforms or software for each task, we can unify it into one. Additionally, having all the documentation in the same Drive is very convenient. Review collected by and hosted on G2.com. 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