--- title: Bitrix24 Reviews meta\_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 608 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 608 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

### Bitrix24 Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. [(48 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons#reviews)

Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. [(37 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072783&qs=pros-and-cons#reviews)

Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. [(32 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063729&qs=pros-and-cons#reviews)

Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. [(31 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072875&qs=pros-and-cons#reviews)

Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. [(30 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons#reviews)

Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. [(19 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070303&qs=pros-and-cons#reviews)

Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. [(17 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070982&qs=pros-and-cons#reviews)

Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. [(14 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066560&qs=pros-and-cons#reviews)

Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. [(13 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063209&qs=pros-and-cons#reviews)

Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. [(12 mentions)](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066860&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Bitrix24

##### 1. Ease of Use

Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform.
[
See 48 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.")
BD

Brian D.

Small-Business (50 or fewer emp.)

4.0/5

"Bitrix24: A Great All-in-One Business Tool with Tons of Features"

What do you like about Bitrix24?

Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you like about Bitrix24?

Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software.

##### 2. Team Collaboration

Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features.
[
See 37 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072783&qs=pros-and-cons#reviews)

See Related User Reviews

DB

Deepak B.

Enterprise (\> 1000 emp.)

4.5/5

"Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration."

What do you like about Bitrix24?

What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everyt

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you like about Bitrix24?

Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software.

##### 3. Task Management

Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams.
[
See 32 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063729&qs=pros-and-cons#reviews)

See Related User Reviews

DB

Deepak B.

Enterprise (\> 1000 emp.)

4.5/5

"Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration."

What do you like about Bitrix24?

What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everyt

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you like about Bitrix24?

Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software.

##### 4. Project Management

Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams.
[
See 31 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1072875&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you like about Bitrix24?

Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Hat's Off to Ultimate Warrior that conquers my complex project & task into simplified task workflows"

What do you like about Bitrix24?

Hat's Off to my ultimate warrior that Conquers complex projects and task by simplifying and streamling task workflows for my seamless and effortless p

##### 5. Features

Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively.
[
See 30 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.")
BD

Brian D.

Small-Business (50 or fewer emp.)

4.0/5

"Bitrix24: A Great All-in-One Business Tool with Tons of Features"

What do you like about Bitrix24?

Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Thumbs Up to mesmerizing Flexibility,Customization,Versatility and Favorite Lead & Deal Management"

What do you like about Bitrix24?

Thumps to my mesmerizing packhorse with flexibility,versatility,Customization to suit my brand and one tha gives me goosebumbs with lead and deal mana

### 5 Cons or Disadvantages of Bitrix24

##### 1. Learning Curve

Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers.
[
See 19 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070303&qs=pros-and-cons#reviews)

See Related User Reviews

DB

Deepak B.

Enterprise (\> 1000 emp.)

4.5/5

"Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration."

What do you dislike about Bitrix24?

Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to le

 ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.")
BD

Brian D.

Small-Business (50 or fewer emp.)

4.0/5

"Bitrix24: A Great All-in-One Business Tool with Tons of Features"

What do you dislike about Bitrix24?

They have a huge FAQ system. Wish the FAQ was more organized to help find things that you have a stopping point in the software that you don't know ho

##### 2. Missing Features

Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered.
[
See 17 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1070982&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you dislike about Bitrix24?

It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat

 ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.")
SK

Subham k.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive CRM with Strong Mobile Functionality"

What do you dislike about Bitrix24?

Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please

##### 3. Limited Features

Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted.
[
See 14 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066560&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you dislike about Bitrix24?

It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat

JP

Jose Raul P.

Small-Business (50 or fewer emp.)

4.5/5

"Easy-to-Use with Excellent Sales Visibility"

What do you dislike about Bitrix24?

I think Bitrix24 could improve in terms of sales and marketing insights and syncing with Outlook.

##### 4. Lacking Features

Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality.
[
See 13 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1063209&qs=pros-and-cons#reviews)

See Related User Reviews

DB

Deepak B.

Enterprise (\> 1000 emp.)

4.5/5

"Bitrix24 is a versatile all-in-one tool for CRM, tasks, and team collaboration."

What do you dislike about Bitrix24?

Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to le

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

What do you dislike about Bitrix24?

It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automat

##### 5. Performance Issues

Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability.
[
See 12 mentions
](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1066860&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Subham k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subham k.")
SK

Subham k.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive CRM with Strong Mobile Functionality"

What do you dislike about Bitrix24?

Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please

 ![Ankit H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit H.")
AH

Ankit H.

Small-Business (50 or fewer emp.)

3.0/5

"Affordable but a non scalable solution for Sales and Customer Support"

What do you dislike about Bitrix24?

Can't handle complex complex operations.

 ![Liliana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liliana M.")
LM

Liliana M.

Paid Performance/SEM Manager

Mid-Market (51-1000 emp.)

4/2/2026

"Generous Free Plan with Great Built-In Tools for Remote Teams"

4/5

What do you like best about Bitrix24?

The free plan is very generous (CRM, tasks, chat, drive, and basic automation) and works well for remote teams thanks to the built-in communication tools. The non-free plans are also affordable. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

The interface feels cluttered and overly complex, and the learning curve is quite steep. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Problem: Customer information and sales leads can get lost or forgotten, which can hurt revenue.

Solution: Bitrix24 keeps leads, customer interactions, emails, and deals organized in one system, helping teams stay on top of follow-ups, close more sales, and manage relationships more effectively. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-12579256/official_response/edit)

Hi Liliana! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users.

Validated ReviewerIncentivizedSource: G2 invite

 ![Brian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian D.")
BD

Brian D.

CEO

Small-Business (50 or fewer emp.)

2/1/2026

"Bitrix24: A Great All-in-One Business Tool with Tons of Features"

4/5

What do you like best about Bitrix24?

Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

They have a huge FAQ system. Wish the FAQ was more organized to help find things that you have a stopping point in the software that you don't know how to do. Wish there was a wizard to help with automation and the other hi-technical sections that requires a tech. If you haven't used it before it would be hard to navigate and setup. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It helps me organize our government contract structure. I can manage all of the proposals we’ve submitted, along with tasks, projects, and collaboration with other people. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-12289338/official_response/edit)

Thank you for such detailed review of Bitrix24! If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

Validated ReviewerSource: Organic

 ![Aritro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aritro B.")
AB

Aritro B.

Product Specialist

Mid-Market (51-1000 emp.)

10/7/2025

"One platform. Endless possibilities."

5/5

What do you like best about Bitrix24?

Bitrix24 is a very comprehensive all in one tool which brings together a lot of things under one roof like CRM, communication with the team, automation and even a contact center. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Sometimes the user interface looks cluttered as Bitrix24 is offering so many thing under one platform. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 is offering free plan and that free plan itself is so helpful for small team as it offers useful functions like CRM basic, tasks and projects. Automating the repetitive tasks and recurring workflows is something which is already built in. This helps a lot in terms of reducing the manual intervention. Real-time chat, group messaging and even video conferencing helps to collaborate within a short notice. Additionally, this is scalable as it has variety of plans tailor made for variety of teams. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-11774183/official_response/edit)

Hi Aritro! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback.

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

1/23/2026

"Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History"

4.5/5

What do you like best about Bitrix24?

Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software.

Plus being able to connect multiple tools, so all of the client emails, calls etc. are automatically attached to the customer record (making it way easier to see the conversational history)

Also, you can have different automations set for each stage in the pipelines. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automation based on lead stages in this one - for which you have to use other dedicated email marketing software) Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

We're using it for Sales & Deals Management, and so far it's been working well for us. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-12253025/official_response/edit)

Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs.

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

 ![Sourabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourabh C.")
SC

Sourabh C.

Senior Software Developer

Small-Business (50 or fewer emp.)

10/27/2025

Guest users or non-business users of the software, not included in G2 scores.

"Bitrix24 Review"

5/5

What do you like best about Bitrix24?

I am using Bitrix24 from long time and i like the project management and team collaborations tool with the help of it my team can collaborate and use built in chat, video call facility. we can also build website and landing pages and many more. its ease to implement and have best customer support. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It provide us the affordable pricing and documentation management tools, we can also use it for the team meeting and attendance tracking. Nothing to dislike about it. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It also can handle your meetings, files, whatsapp, facebook and other things from one place, greate tool to use. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-11864353/official_response/edit)

Thank you so much for taking the time to share your detailed feedback on Bitrix24, Sourabh. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company.

Current UserValidated ReviewerIncentivizedSource: G2 invite

CD

Christina D.

Recruitment Call Operations Manager

Staffing and Recruiting

Small-Business (50 or fewer emp.)

11/7/2025

"Bitrix24 for team collaboration."

4.5/5

What do you like best about Bitrix24?

Bitrix24 is well suited for collaboration and customer relationship management. The product makes it easy for us to communicate with our team and customers. It ensures secure file sharing and integrates well with productivity tools. The software enhances granular access management and has a reliable cross platform support. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

The software is very intuitive and easy to implement. I have nothing against it. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has made it possible for us to securely collaborate and connect with all our teams in real time. It has also simplified information sharing and energized our conversations. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-11926320/official_response/edit)

Hi Christina! Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs.

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![GABRIEL V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GABRIEL V.")
GV

GABRIEL V.

Diretor

Small-Business (50 or fewer emp.)

2/2/2026

"Fantastic Commercial Funnels Tunnel"

4/5

What do you like best about Bitrix24?

The sales funnel tunnel: I think that's fantastic. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I miss a flow of activities that helps maintain focus. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It helps me a lot in deal management, and the system's AI is sensational as creative support in daily life. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-12293429/official_response/edit)

Hi Gabriel! Thank you for sharing your valuable feedback on your daily use of Bitrix24.

Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated

 ![Safin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Safin G.")
SG

Safin G.

SDE

Information Technology and Services

Mid-Market (51-1000 emp.)

1/29/2026

Guest users or non-business users of the software, not included in G2 scores.

"Bitrix24’s All-in-One Feature Set Keeps Everything Under One Roof"

4.5/5

What do you like best about Bitrix24?

The most helpful thing about Bitrix24 is its wide variety of features such as CRM, collaborations, project management, HR solutions etc helping organization reducing juggling among purchasing and maintaining separate softwares Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

There is nothing as such so far which i dislike about Bitrix24. Its pretty easy to integrate and navigate. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 helps in keeping track of project tickets, collaborating with fellow team members via video and text, managing customer leads and follow ups and many other features. Review collected by and hosted on G2.com.

Show More

Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-12273736/official_response/edit)

Thank you so much for taking the time to share your detailed feedback on Bitrix24, Safin. We look forward to continuing to support your business's growth and success.

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

4/28/2026

"Great Free Version with Plenty of Modules"

5/5

What do you like best about Bitrix24?

The availabilty of the modules on free versión Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Theo Numbers of Windows that you have to get what you want Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

My leads, the way that i record all the new clients and leads Review collected by and hosted on G2.com.

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Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-12703429/official_response/edit)

Thank you for sharing your valuable feedback on your daily use of Bitrix24!

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Juliane M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juliane M.")
JM

Juliane M.

Assistente de marketing

Small-Business (50 or fewer emp.)

6/21/2024

"Easy to use and really complete"

5/5

What do you like best about Bitrix24?

I can manage different projects in the same place because the platform has a lot of features to understand the use of my time and what I have to do. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I'd like more features in free plan, like recorrent tasks Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

I can see all my tasks and projects quickly and I can manage my time and deadlines to do what I need to. Review collected by and hosted on G2.com.

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Response from Oleg Samarin of Bitrix24

[Editedit](https://www.g2.com/survey_responses/bitrix24-review-9818485/official_response/edit)

Thank you for your positive feedback! We're glad Bitrix24 helps you manage your projects and time efficiently. We appreciate your suggestion about adding more features to the free plan and will consider it for future updates.

12/9/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite

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