--- title: Bitrix24 Reviews meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 609 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 609 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bitrix24 Reviews **Vendor:** Bitrix24 **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 609 ## About Bitrix24 Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place. ## Bitrix24 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. (48 reviews) - Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. (37 reviews) - Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. (32 reviews) - Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. (31 reviews) - Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. (30 reviews) - Users value the **effective communication** capabilities of Bitrix24, enhancing collaboration and improving customer interactions. (24 reviews) - Feature Richness (22 reviews) - Users value the **intuitive design** of Bitrix24, simplifying collaboration and enhancing customer relationship management effortlessly. (22 reviews) - User-Friendly (18 reviews) - Automation (17 reviews) **What users dislike:** - Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. (19 reviews) - Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. (17 reviews) - Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. (14 reviews) - Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. (13 reviews) - Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. (12 reviews) - Users find Bitrix24's pricing **excessive** for small businesses, with limited free trial and concerning account management issues. (11 reviews) - Limited Customization (11 reviews) - Not Intuitive (11 reviews) - Users report **slow performance** of Bitrix24, particularly when handling large or complex workflows, impacting productivity. (11 reviews) - Training Required (11 reviews) ## Bitrix24 Reviews ### 1. All-in-One Productivity Powerhouse with Seamless Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya P. | Senior Manager - Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bitrix24?** What I like best about Bitrix24 is how all essential tools—CRM, project management, communication, and automation—are integrated into one unified platform. Instead of switching between multiple apps, everything happens in a single workspace, which makes coordination much faster and more efficient. The automation features are especially powerful; they reduce repetitive tasks, streamline approvals, and keep projects moving without constant manual follow-ups. This all-in-one structure not only boosts productivity but also makes collaboration across teams incredibly seamless. **What do you dislike about Bitrix24?** What I dislike about Bitrix24 is that the interface can feel cluttered and overwhelming, especially for new users. Because it offers so many features, navigating through menus and settings sometimes takes longer than it should. Customization is powerful but not always intuitive, and some advanced configurations require trial and error. Additionally, the system can feel a bit slow when handling large datasets or switching between modules. Overall, it’s a great all-in-one tool, but the learning curve and occasional performance lags can be frustrating. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is solving several coordination and workflow problems that are common in large organizations, and it’s made my day-to-day work significantly smoother. Earlier, we struggled with scattered tools—one platform for tasks, another for CRM, another for communication—which often led to delays and misalignment. Bitrix24 centralizes everything in one place, so project tracking, client updates, team chats, and approvals all happen within a single system. This has reduced miscommunication, improved accountability, and made it easier to monitor progress across teams. The automation tools also eliminate repetitive follow-ups and manual updates, allowing me to focus more on actual work rather than administrative tasks. Overall, it has improved speed, clarity, and collaboration across all departments. **Official Response from Oleg Samarin:** > Hi Aditya. Thank you for sharing your valuable feedback on your daily use of Bitrix24. It's great to hear that our platform plays a crucial role in your project and client managing, communication, and overall functionality within your organization. We look forward to continuing to support your business's growth and success. ### 2. Comprehensive CRM, Needs Better Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Özgür Cemre . | Digital Marketer, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Bitrix24?** I really appreciate Bitrix24 for its flexibility in allowing us to edit our own data, which provides great utility for managing our CRM database. The cost-effectiveness of Bitrix24 is another major advantage for our company as it offers numerous features at an affordable price. Additionally, the design of the user interface is very appealing, making it easy to collaborate with teams. The initial setup was surprisingly easy, which facilitated a smooth transition from our custom software to Bitrix24. Overall, these attributes have had a positive impact on our workflow and have influenced our decision to switch, ensuring a seamless experience in handling customer data and improving team collaboration. **What do you dislike about Bitrix24?** I find Bitrix24 to be somewhat inflexible, particularly with regard to its integration options and API usage. The strict rules in these areas limit the potential for customization and seamless connectivity with other tools and software, which could enhance its utility for my needs. **What problems is Bitrix24 solving and how is that benefiting you?** I use Bitrix24 to centralize customer data and gain insights into past interactions, enhancing customer relationship management. It offers various editing options, is cost-effective, and supports team collaboration with a user-friendly UI. **Official Response from Oleg Samarin:** > Hi Özgür! Thank you so much for taking the time to share your detailed feedback on Bitrix24. We’re thrilled to hear you’ve found our platform to be a powerful ally in managing customer data and boosting collaboration within your team. ### 3. Bitrix24: A Great All-in-One Business Tool with Tons of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Brian D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Bitrix24?** Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. **What do you dislike about Bitrix24?** They have a huge FAQ system. Wish the FAQ was more organized to help find things that you have a stopping point in the software that you don't know how to do. Wish there was a wizard to help with automation and the other hi-technical sections that requires a tech. If you haven't used it before it would be hard to navigate and setup. **What problems is Bitrix24 solving and how is that benefiting you?** It helps me organize our government contract structure. I can manage all of the proposals we’ve submitted, along with tasks, projects, and collaboration with other people. **Official Response from Oleg Samarin:** > Thank you for such detailed review of Bitrix24! If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. ### 4. Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Bitrix24?** Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. Plus being able to connect multiple tools, so all of the client emails, calls etc. are automatically attached to the customer record (making it way easier to see the conversational history) Also, you can have different automations set for each stage in the pipelines. **What do you dislike about Bitrix24?** It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automation based on lead stages in this one - for which you have to use other dedicated email marketing software) **What problems is Bitrix24 solving and how is that benefiting you?** We're using it for Sales & Deals Management, and so far it's been working well for us. **Official Response from Oleg Samarin:** > Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. ### 5. Bitrix 24 Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Rakshitha G. | Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Bitrix24?** Bitrix 24 combines a bunch of tools like CRM, Task and Project Management, Document sharing and Time tracking etc **What do you dislike about Bitrix24?** sometimes we feel hard to find what we need and sometimes tools are hidden inside other tools, making it time-consuming to discover or use them properly. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 solves the problem of scattered business tools by bringing CRM, project management, communication, and collaboration into one unified platform. This benefits users by improving team efficiency, communication, and workflow visibility — all in a single workspace. **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success with Bitrix24, Rakshitha. ### 6. Good easy to use CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Y. | Outbound Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Bitrix24?** Easy to use CRM tool and has good features which supports our sales, marketing and project team **What do you dislike about Bitrix24?** uninformed downtime and sometimes, it lags too much. **What problems is Bitrix24 solving and how is that benefiting you?** It helps us to manage customers (from lead to deal and fulfillment) **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Mohammed! ### 7. One step solutions for business operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Giridhari L. | Web developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Bitrix24?** I like its one feature very much is that it can be used by multiple users for free. **What do you dislike about Bitrix24?** For the new users it is a bit challenging to navigate the tools, also requires training. **What problems is Bitrix24 solving and how is that benefiting you?** It helps me to monitor the on-going projects. Also track the projects and updates me about the timeline easily. **Official Response from Oleg Samarin:** > Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Giridhari! ### 8. Breaking your promises with Legacy/NO-legacy, features "migrating" from Standard to Professional. **Rating:** 1.0/5.0 stars **Reviewed by:** Cristi N. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Bitrix24?** Integration CRM+Task Management+Chat+...in one single platform. **What do you dislike about Bitrix24?** 1. Not keeping the initial structure/offer: for example, not keeping the features&benefits of "Old CRM", 2. then come with some Features&Benefits for Standard, then remove some Features&Ben from Standard(for example Task recurrence) 3. Lack of HRM platforms integrations(besides some filipine/vietnam based HRM there are not many...) 4. Missing basic features in Standard(like Clock In&Out) 5. Hello, I understand that you need other infrastructure and so, but, I think is also fair to do that WITHOUT affecting your “promise/legacy of value proposition”(features/benefits/Pricing) for the existing clients. I mean, your promise(legacy) to us(back in 2021), was like that : BUY NOW AND YOU’LL GET : 1. Offer : CRM+(with all the features and benefits) – bitrix24 PROMISING THAT “IT WILL BE FOREVER” 2. Payment : yearly with recurrent auto-payment, NO modifications. You even said at last increase that “for the recurrent clients the payment will be the same”. Bitrix24 PROMISED said that. Now you say that essentially we should pay more and get less(features and benefits that we need). Do you consider that breaking your promise as being fair for a client that has chosen bitrix24 FOR THE VERY ABOVE VALUE PROPOSITION AND LEGACY THAT “WILL BE LIKE THAT FOR EVER”??!! So, of course I understand your “development point”, but I think is fair to “not change the rules after the game begun”, there is no logic for us to pay more taking into account that we are not even using the existing resources(please see it bellow our usage). I hope that bitrix24 doesn’t want to be seen as “corporate 🤥”…Is about your business ethics. So, we (still)are keen to continue to be bitrix24 “yearly recurrent paying” customer, but please let us have the same conditions, both in terms of “features and benefits” and also price(660 USD/year – Just as bitrix 24 promised in 2021. Please, keep your promises! **What problems is Bitrix24 solving and how is that benefiting you?** CRM and Proiect/Task Management(In Aug 2024 you "migrated Task Recurrence to Professional, this distroying our task architecture for recurrences) . Also Calendar used to work, until you "migrated" basic/existing features to Professional. **Official Response from Oleg Samarin:** > Thank you for sharing your feedback on Bitrix24, Cristi. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. ### 9. Bitrix24 Pros and Cons **Rating:** 4.5/5.0 stars **Reviewed by:** Zachary D. | Member Manager of LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Bitrix24?** Its a really good platform for small business to use as an enterprise quality communications and collaboration tool without the costs and pains of such platforms as Jira, Confluence, and MS teams. I particularly like the collaboration, the website developer wizard with templates. **What do you dislike about Bitrix24?** I dont like that full features are not available for a Basic user when a company is up to 5 people and you need to upgrade to pay double for 100 headcount to get the added features as clock in, etc. I think they should give all features with a reasonable price based on size of staff. **What problems is Bitrix24 solving and how is that benefiting you?** It provides me a cost effective platform with features I would generally have to use multiple platforms for in a larger organization. **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback about Bitrix24, Zachary! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. ### 10. A powerful platform for business growth **Rating:** 5.0/5.0 stars **Reviewed by:** Janet B. | Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Bitrix24?** It Task management, the feature of task management enabled my team to assign and track task in the organization **What do you dislike about Bitrix24?** It has a slow performance especially for business with large of complex workflows **What problems is Bitrix24 solving and how is that benefiting you?** It helps solving disorganized task, in such a way that the task management feature enabled my team to assign and track tasks **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Janet. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. ### 11. Great Project Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit D. | Digital Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2025 **What do you like best about Bitrix24?** It's multi-functional, fast and quite engaging. The interface is very attractive. It's easy to automate tasks, set task reminders, communicate with team and monitor ongoing tasks. **What do you dislike about Bitrix24?** It's a bit complex for a newbie. A lot of things are added to it, making it look like a bulky program. As it is quite heavy program, it slows down PC/laptop. **What problems is Bitrix24 solving and how is that benefiting you?** It is quite helpful in real time in-team communication and collaboration. It is easy to assign task to sub-ordinates with easy to use features. **Official Response from Oleg Samarin:** > Thank you so much for taking the time to share your detailed feedback on Bitrix24, Ankit! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. ### 12. Very good software, but they are choking it themselves with their own hands by cutting their plans. **Rating:** 0.0/5.0 stars **Reviewed by:** Visvaldas S. | Project Manager / Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Bitrix24?** Lots of tools that are really useful for your business. **What do you dislike about Bitrix24?** Absurd pricing for essential things like recurring tasks. **What problems is Bitrix24 solving and how is that benefiting you?** We've been using it for 8 years now, were very happy about it but are now looking for alternative because of their crazy package plans. **Official Response from Oleg Samarin:** > Thank you for sharing your feedback on Bitrix24, Visvaldas! Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. ### 13. My Secret Weapon for Small Business Success (2 Years Strong!) **Rating:** 5.0/5.0 stars **Reviewed by:** Leon C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Bitrix24?** As a small business owner, budget is always a concern. The fact that Bitrix24 offers a free plan with a surprising amount of functionality was a lifesaver in the early stages. It allowed me to streamline my operations without breaking the bank. As my business grew, the upgrade options were there, but I never felt pressured. **What do you dislike about Bitrix24?** calendar contacts should be saved as a service-based business, allowing for staff to place the time spent on each location and a link to QuickBooks, (and this is being lazy, but that's all that's needed) **What problems is Bitrix24 solving and how is that benefiting you?** I am a user, not paid or anything for this, review. Running a small business is all about finding the right tools to maximize efficiency and keep costs under control. For the past two years, Bitrix24 has been an absolute game-changer for me. Here's why I rave about it to anyone who will listen: All-in-One Powerhouse: Gone are the days of juggling multiple platforms for CRM, project management, and communication. Bitrix24 seamlessly integrates everything I need – managing leads, tracking projects, collaborating with my team, and even keeping everyone connected through internal social features. It's like having a virtual office headquarters, all accessible from anywhere. Free Plan that Packs a Punch: As a small business owner, budget is always a concern. The fact that Bitrix24 offers a free plan with a surprising amount of functionality was a lifesaver in the early stages. It allowed me to streamline my operations without breaking the bank. As my business grew, the upgrade options were there, but I never felt pressured. Collaboration Made Easy: Keeping my small team on the same page is crucial. Bitrix24's collaboration features are fantastic. We can easily share documents, assign tasks, and stay updated on project progress through real-time chat and video conferencing. It's fostered a sense of teamwork and transparency that's been invaluable. Focus on What Matters: Since implementing Bitrix24, I've seen a significant increase in our overall productivity. No more time wasted searching for information or chasing team members down for updates. Everything is centralized and readily accessible, allowing me to focus on what truly matters – growing my business. Highly Recommend for Small Businesses: If you're a small business owner looking for a comprehensive and affordable solution to manage your CRM, projects, and team communication, look no further than Bitrix24. It's a powerful platform that scales with your business, and the free plan is a fantastic starting point. In my experience, it's been one of the most important software investments I've made for my small business success. **Official Response from Oleg Samarin:** > We're delighted to hear that Bitrix24 has been a game-changer for your small business, providing an all-in-one powerhouse solution that integrates CRM, project management, and communication. It's fantastic to know that our collaboration features have fostered teamwork and transparency within your team. Thank you for recommending Bitrix24 to other small business owners – we're committed to providing comprehensive and affordable solutions that scale with your business. ### 14. An All-in-One Powerhouse for Streamlining Marketing Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed H. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Bitrix24?** All-in-one Platform: The biggest advantage of Bitrix24 is that it covers a truly vast range of business needs. CRM, project management, communication, task tracking, document sharing... it brings them all under one roof! This means less time switching tools and more coherent workflows. Customization: Bitrix24 lets you tailor many aspects to fit your specific processes. This flexibility is important because every team has its unique structure and requirements. Accessibility: The cloud-based nature of Bitrix24 empowers a modern, distributed workforce. Team members can collaborate and access the platform from anywhere there's an internet connection. Free Plan: The fact that Bitrix24 offers a free plan with a surprising amount of functionality is a huge plus. It lets smaller businesses and teams experiment extensively before committing to a paid plan. **What do you dislike about Bitrix24?** Visual Clutter: One of the most common complaints about Bitrix24 is that its interface can feel cluttered and overwhelming. There's a lot of information packed into each screen, and navigation isn't always intuitive. This can make it difficult for new users to find their way around. Outdated Design: While functional, Bitrix24's visual design can feel a bit dated compared to some of its more modern competitors. The use of icons, color schemes, and layout don't always align with the clean and streamlined aesthetic users have become accustomed to. **What problems is Bitrix24 solving and how is that benefiting you?** Scattered Tools and Data: Many businesses juggle multiple tools for communication, project management, customer data, etc. Bitrix24 offers a unified platform, centralizing information and breaking down silos between departments. Inefficient Communication: Email chains, scattered messaging apps, and miscommunication lead to delays and lost productivity. Bitrix24's built-in communication suite (chat, video, intranet) streamlines internal discussions and keeps everyone on the same page. Disorganized Project Management: Without a dedicated system, it's easy for tasks to fall through the cracks and deadlines to be missed. Bitrix24 offers task management tools, Gantt charts, and Kanban boards to keep projects organized and on track. Poor Customer Relationship Management: Tracking leads and customer interactions across spreadsheets and sticky notes is a recipe for a messy process. Bitrix24's CRM functions help maintain clear customer profiles, automate follow-ups, and build better client relationships. How These Solutions Benefit: Increased Efficiency: Centralized workflows and data save time and eliminate the need to switch between multiple tools. Enhanced Collaboration: Real-time communication and shared project spaces foster better teamwork, especially for remote or distributed teams. Improved Transparency: Easy viewing of project progress, task ownership, and team activity provides clarity and reduces bottlenecks. Better Customer Experience: A well-organized CRM empowers teams to provide timely and personalized support, boosting customer satisfaction. **Official Response from Oleg Samarin:** > Thank you for sharing your detailed feedback on Bitrix24! We're thrilled to hear that you appreciate the platform's all-in-one capabilities, customization options, accessibility, and the value of the free plan. Your feedback is valuable as we continuously work on improving user experience. We will share your thoughts on design of the interface with our development team to consider for future updates. ### 15. Bitrix24 - everything in one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tinu E. | Project Director, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Bitrix24?** Bitrix24 is a software that helps you manage your customers, your support team, your communication, your teamwork, your files, and your email campaigns It is very affordable and great for new businesses and small budgets Bitrix24 has many features, such as tasks, customer management, online storage, online shop, and website maker It is very good at managing your leads and you can create your own support system with it. You can also communicate and work with your team directly in the software **What do you dislike about Bitrix24?** Bitrix24 is hard to learn and has too many features that can confuse you. It can be slow and have errors sometimes and some features do not work well with each other. Bitrix24 is more costly than other similar software when you pay for it. It also has some limits on space, email campaigns, and automation for the cheaper plans. **What problems is Bitrix24 solving and how is that benefiting you?** Managing customers and sales better and faster Talking and working with team and clients on different ways and places is easy Planning and doing projects and tasks with clear aims and times is simple Making business processes and workflows easier and better Creating and managing online image and marketing campaigns ### 16. Bitrix24 Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael I. | IBA, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Bitrix24?** Bitrix24 Always is making improvements and give us outdaning support **What do you dislike about Bitrix24?** No timing for development tickets for solving product issues. For product issues affecting client a timing for solution is needed. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is the tool to run a company **Official Response from Oleg Samarin:** > Thank you for your review and for sharing your experience with Bitrix24! We're delighted to hear that you appreciate our continuous improvements and support. Your positive feedback motivates us to keep enhancing our platform. We're committed to providing you with the best tools and support to ensure your success. ### 17. Excellent easy-to-use collaboration tool for project management. **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa D. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Bitrix24?** Employee management and kanban for task management are the system's finest features, although CRM addons for sales, project management, and many more modules are also available. This helps you to collaborate more effectively with your colleagues because everything you need is accessible via a side menu. This is a really handy piece of software with powerful features that will assist you in doing your work more efficiently. I like being able to correctly plan tasks, have a clear timetable, and promptly obtain help with the work process. What I like best is that it is an all-in-one tool that helps with work management and team interaction, and it also includes video conference capacity. **What do you dislike about Bitrix24?** Bitrix24 is frequently too complex for average users; in order to utilize the system, you must have strong project management experience; therefore, while there are various courses, learning materials are necessary to completely comprehend them. It's not as simple to use as other apps that let me talk rapidly and comprehend the structures. The ability to adjust some layouts would be great if I had more options to personalize things to my desire. Another negative is that the specialist support is pretty limited if you have the free edition, so you must search for a solution when there is a problem. **What problems is Bitrix24 solving and how is that benefiting you?** I use Bitrix24 to manage my projects and organize everything properly; you can share files, collaborate and communicate with colleagues in various ways; with so many different systems, you frequently have to manage different parts of your business; and BITRIX24's calendar feature makes it easy to delegate tasks to employees and highlight activities. Working with all team members in project management may be quite beneficial; workflows are more structured, everyone has access to the same information, and you can see which tasks have already been performed by whom; we must also confess that productivity has substantially increased. ### 18. The best CRM platform, it is very customizable and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Fannie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Bitrix24?** Bitrix24 guarantees that firms have a strong company image by providing client satisfaction, from the aspects of communication to the administration of particular and confirmed initiatives. The best aspect of Bitrix24 is that it includes CRM elements such as tasks, projects, and pipelines, which aid in keeping track of the responsibilities allocated to project participants. We may also categorize members based on their functions, which helps define the capacity to manage processes and organize projects efficiently, as well as strong programming abilities. **What do you dislike about Bitrix24?** Because analytics are difficult to use and set, Bitrix24 should have a live chat option, which would benefit many clients who are in a rush to acquire answers. All of the functions are nice, although it occasionally crashes and redirects to the login page, and the app has fewer or fewer functionality than the website. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has enhanced company commercial communication systems with intricate frameworks that keep individuals controlled and happy. The combination of Bitrix24 forms and live chat is the finest thing I use every day; Bitrix24 is assisting us in managing our lead generation portfolio as well as analyzing and projecting income from various business channels. It also aids in the automation of some lead creation procedures. It assists in a variety of ways, such as providing the best solution available based on our company pattern, such as what tools are necessary, how much time is required, and assessing the size of our firm, making it one of the best on the market. ### 19. Expierenced Bitrix User and Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Bitrix24?** - Customization Options - Automation Features - Reporting Capabilities We use almost all tools offered by Bitrix and are very satisfied with most of them **What do you dislike about Bitrix24?** - Line integration missing, which is the standard social media tool in Asia - Ability to move data records between Leads, Deals and SPAs, including Time Line and Attachements - Missing custom field modification in the History tracking **What problems is Bitrix24 solving and how is that benefiting you?** It allows us to build a CRM system which meets our company requirements and needs **Official Response from Oleg Samarin:** > Thank you for sharing your detailed feedback on Bitrix24! We're thrilled to hear that you are enjoying the customization options, automation features, and reporting capabilities. We appreciate your insights on areas for improvement, such as Line integration, data record management, and custom field modification. We will take note of your suggestions and strive to address them in future updates. If you have any more feedback or need assistance with anything else, please feel free to reach out. We're here to help and ensure that Bitrix24 continues to meet your company requirements. Thank you for being a valued Bitrix24 user! ### 20. Bitrix24 is a comprehensive business management platform **Rating:** 4.5/5.0 stars **Reviewed by:** VINEET T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2023 **What do you like best about Bitrix24?** The platform offers powerful project planning, task management, and time-tracking attributes. It enables users to create projects, assign tasks to team members, set deadlines, and keep track of progress. The platform offers a number of communication resources, including instant messaging, group chats, video conferencing, and a social intranet. These features promote effective collaboration amongst team members, irrespective of their physical location. The capability to share documents, exchange feedback, and collaborate in real time significantly improves team productivity and encourages a cohesive work environment. **What do you dislike about Bitrix24?** While Bitrix24 offers a wide range of features and functionalities, quite a few users might find the user interface slightly difficult, particularly when initially navigating the platform. The learning curve for new users can be a little bit difficult, specifically those who find themselves not accustomed to comprehensive business management alternatives. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is a powerful business management platform that provides an extensive array of tools to streamline operations, enhance collaboration, and increase productivity. Its all-in-one nature, project management features, CRM functionality, communication tools, and document management capabilities turn it into a useful option for businesses of any size. management solution. ### 21. Easy and Elegant CRM! **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Bitrix24?** With the Drag option they provided in their CRMs, we can create stages and pipelines for different categories of our work and departments and easily drag and drop the leads. Moreover, it provides many other options, like making a deal with the amount, and we can select any currency there. Apart from this, many other valuable tools are available in the CRM. Bitrix24 prioritizes the security of user data and provides various security measures, including data encryption, two-factor authentication, access controls, and regular backups. It also offers cloud-based and self-hosted options, giving organizations flexibility in choosing their preferred deployment method. **What do you dislike about Bitrix24?** Although everything is fantastic about this tool, my only concern is that the new users may need time to navigate and familiarize themselves with the various available tools and options. **What problems is Bitrix24 solving and how is that benefiting you?** Overall, Bitrix24 is a versatile and feature-rich platform that can greatly benefit organizations seeking an all-in-one solution for their business management and collaboration needs. Its extensive capabilities, coupled with its emphasis on security and privacy, make it a compelling choice for businesses of all sizes. ### 22. Elevating CRM Experience **Rating:** 5.0/5.0 stars **Reviewed by:** SAURABH B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Bitrix24?** Bitrix24 stands out with its feature-rich CRM, streamlining customer management with robust tools. From contact to conversion, it's a comprehensive solution for seamless business growth. **What do you dislike about Bitrix24?** Its an perfect CRM for beginners, also it has user friendly interface. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 effectively addresses the challenges of customer relationship management by providing a comprehensive platform. It benefits users by streamlining communication, centralizing data, and automating processes, leading to improved customer interactions, enhanced team collaboration, and overall increased efficiency in managing business relationships. **Official Response from Oleg Samarin:** > Thank you for sharing your feedback! We're glad to hear that Bitrix24 is effectively addressing your challenges in customer relationship management and benefiting you by improving customer interactions and team collaboration. ### 23. Bitrix24 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed J. | Customer service Representative, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Bitrix24?** Bitrix24 is a best CRM and online collabration tool it help employee connected with each other and run their sales ,marketing and customer services. Before Dynamics CRM 365 our company was using Bitrix24 .the dashboard has all the features which has access to meetings ,Instant chat with internal employees.A very fast & user friendly Interface which helps us to navigate every section of it without any complications. **What do you dislike about Bitrix24?** a very user friendly interface and easy to collabrate platform no cons at the moment. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 was solving many problems which are realted to file sharing, instant messaging collabration with internal company employees, we were using Bitrix24 for sales lead genration. Functions and userinterface was quite good and easily manageable and navigateable. ### 24. With Bitrix24 is a very comprehensive and flexible collaboration and business management solution. **Rating:** 5.0/5.0 stars **Reviewed by:** InovasiMG i. | Seller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Bitrix24?** The entire Bitrix24 Business Suite offers a variety of tools to manage various aspects of your business, from project management, CRM, team communications, to document management, in one place. This enables high efficiency and better collaboration **What do you dislike about Bitrix24?** I like Everything I Use Is Fairly Available. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is a collaboration and business management platform designed to solve some of the common problems faced by companies and organizations. some of the problems that the Bitrix24 Project can solve and its benefits for users Are Efficient Management. ### 25. We are using Bitrix24 for the past 6 months **Rating:** 4.5/5.0 stars **Reviewed by:** sujith g. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Bitrix24?** It contains everything a CRM needs, which decerses our people to search for third party apps. Support team resolve any issue within matter of few hours. **What do you dislike about Bitrix24?** Sometimes, there are some issues with the server loading time which affects our prosuctivity. **What problems is Bitrix24 solving and how is that benefiting you?** We are using bitrix for a while now and we can use this CRM for everything. we dont want to reach out to anyone in person for any task. It makes our working environment better and more productive. ## Bitrix24 Discussions - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 2 upvotes - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote - [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1067461&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A58%3A13+-0500&secure%5Bsession_id%5D=90b59980-e8c4-4ac5-b1c4-fa1cdaeb7b89&secure%5Btoken%5D=d8f862b83968929b4290142c17a6f341d5018fc8867e0bab50905638a6cac35e&format=llm_user) ## Bitrix24 Integrations - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Asterisk](https://www.g2.com/products/asterisk/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Bitrix24 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - AI Copilot - Generative AI - Search/Filter - Corrective and Preventive Actions (CAPA) - Document Lifecycle Management - Reminders - Reporting & Statistics - Customizable Templates - Compliance Management - For Medical Purposes - For Legal Professionals - Real-Time Notifications - Risk Assessment - Drag & Drop - Collaboration Tools - Workflow Management - Activity Dashboard - Quality Control - Archiving & Retention - Approval Process Control - Secure Data Storage - Mobile Access - Version Control - Task Management - Indexing - Alerts/Notifications - Activity Tracking - Disaster Recovery - Multiple Format Support - Change Management - File Management - File Sharing - Document Management - Document Automation - Third-Party Integrations - Access Controls/Permissions - Data Import/Export - Audit Trail - Role-Based Permissions - Audit Management - API - Rules-Based Workflow - Electronic Signature - Document Review - Full Text Search - Revision History - Real-Time Reporting - Forms Management - Document Generation - SSL Security - Content Management - Access Expiration Management - Optical Character Recognition - Document Classification - Metadata Extraction - Commenting/Notes - Document Editing - File Recovery - Offline Access - Annotations - Compliance Tracking - Email Management - Customizable Branding - Document Capture - File Conversion - Document Storage - Tagging - Automated Scheduling - Metadata Management - Document Templates - Autosave - For Engineering Documents - Training Management - Version Rollback - Digital Signature - Status Tracking - Version Comparison - Document Check-in/Check-out **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps - Video Support **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback - Pre-built Templates **Tasks** - Tasks - Details - Priority **Communication** - Chat - Discussions - External - Feedback - Announcements **Collaboration Tools** - Screen Sharing - Presentations - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Calendar View** - Multi-Calendar View - Customizable Viewing **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Task Planning - Project Planning **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Multi-Language **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs - Activity Tracking - Progress Tracking - Screen Sharing - Real Time Editing **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name - Custom Domains - Customizable Forms - Customizable Branding - Customizable Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content & Documents** - File Sharing - Notes - Search - Versioning **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security - Calendar Management - File Management - Document Management - Communication Management - Workflow Management - Content Management - Project Management - Email Management - Version Control - Approval Process Control - SSL Security - Task Management - Website Management - Secure Data Storage **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting - Online Booking Tools - Website Analytics **Security** - Verification - Role-Based Permission - Public vs Private **Content ** - Content Ideas - Content Generation - Form Generation **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Planning** - Workflow - Backlog - Optimization - Configurable Workflow **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Additional Functionality** - Task Scheduling - Reporting & Statistics - Multiple Projects - Gantt/Timeline View - Document Storage - Collaboration Tools - Activity Tracking - Assignment Management - Progress Tracking - Activity Dashboard - Single Sign On - Commenting/Notes - Email Management - Search/Filter - Real-Time Notifications - Prioritization - Access Controls/Permissions - Multi-board - Task Progress Tracking - File Management - Milestone Tracking - Planning Tools - Time Tracking - KPI Monitoring - AI Copilot - Generative AI - Calendar Management - Projections - To-Do List - Roadmapping - Project Time Tracking - Workflow Management - Project Tracking - Charting - Project Management - Project Templates - @mentions - Task Management - API - Visual Workflow Management - Tagging - Dependency Tracking - Customizable Fields - Supports Scrum - Deadline Management - Real-Time Updates **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Content** - Email Integrations - Content Management - Permissions - WordPress Tool - Design Management - Website Management - eCommerce Management - SEO Management - Website Integration - Social Media Integration - Third-Party Integrations **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Product Type** - Standalone Application - Plugin **Project Management** - Task Management - Planning - Visibility - Integration **Support** - Customer Support **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - Shopping Cart - Online Store Builder - Real Time Editing - Multi-Language - Landing Pages/Web Forms - CRM - API - Activity Tracking - Generative AI - Alerts/Notifications - Visitor Tracking - Survey Builder - Auto Update - Widgets - AI Copilot - SSL Security - Data Import/Export - Customizable Fields - Activity Dashboard - Media Library - WYSIWYG Editor **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Data Import/Export - Search/Filter - Audio/Video Conferencing - Content Library - Mobile Access - Document Templates - AI Copilot - @mentions - Data Synchronization - Real-Time Notifications - Prioritization - Customizable Branding - Commenting/Notes - Chat/Messaging - Configurable Workflow - Electronic Signature - Activity Dashboard - Single Sign On - Task Planning - Alerts/Notifications - Drag & Drop - Reporting & Statistics - Two-Factor Authentication - Encryption - Access Controls/Permissions - Collaboration Tools - Task Scheduling - Generative AI - Archiving & Retention - Content Publishing Options - Document Classification **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice - Video Chat **Communication** - Social Features - Tagging - Upload - Comments **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Generative AI** - Generative AI - Proposal Generation **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top Bitrix24 Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,075 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,665 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,675 reviews)