--- title: Bitrix24 Reviews meta_title: 'Bitrix24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 609 reviews by the users' company size, role or industry to find out how Bitrix24 works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 609 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bitrix24 Reviews **Vendor:** Bitrix24 **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 609 ## About Bitrix24 Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place. ## Bitrix24 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Bitrix24, enjoying seamless collaboration and streamlined workflows on a unified platform. (48 reviews) - Users value the **seamless team collaboration** in Bitrix24, enhancing productivity through integrated tools and features. (37 reviews) - Users admire the **integrated task management** of Bitrix24, enhancing collaboration and efficiency across teams. (32 reviews) - Users appreciate the **integration of essential tools** in Bitrix24, boosting efficiency and collaboration across teams. (31 reviews) - Users appreciate the **seamless integration** of tools in Bitrix24, enhancing productivity and collaboration across teams effectively. (30 reviews) - Users value the **effective communication** capabilities of Bitrix24, enhancing collaboration and improving customer interactions. (24 reviews) - Feature Richness (22 reviews) - Users value the **intuitive design** of Bitrix24, simplifying collaboration and enhancing customer relationship management effortlessly. (22 reviews) - User-Friendly (18 reviews) - Automation (17 reviews) **What users dislike:** - Users find the **learning curve steep** with Bitrix24, as the interface can be cluttered and complex for newcomers. (19 reviews) - Users express concern over **missing features** in Bitrix24, feeling that promised functionalities have been removed or altered. (17 reviews) - Users express frustration over **limited features** in Bitrix24, feeling promised functionalities have been removed or restricted. (14 reviews) - Users find Bitrix24 lacking **essential features for basic users** , with limited access requiring costly upgrades for full functionality. (13 reviews) - Users report **performance issues** with Bitrix24, including slow loading times and a complex interface that hinders usability. (12 reviews) - Users find Bitrix24's pricing **excessive** for small businesses, with limited free trial and concerning account management issues. (11 reviews) - Limited Customization (11 reviews) - Not Intuitive (11 reviews) - Users report **slow performance** of Bitrix24, particularly when handling large or complex workflows, impacting productivity. (11 reviews) - Training Required (11 reviews) ## Bitrix24 Reviews ### 1. Comprehensive CRM with Strong Mobile Functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Subham k. | Customer Account Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Bitrix24?** I don't have to keep track of my calendar; I get reminders for each task that is due, whether it's a client query or simple updates. I can integrate with BI tools for generating reports, and everything is seamlessly managed by the mobile app and desktop application. When I'm traveling or not near my personal computer, I can open the mobile app to check for updates from the tech team or my manager and reply directly through my phone. **What do you dislike about Bitrix24?** Sometimes I don't get the mobile app notification, which leads to opening the application to check the notification, which consumes more time. Please check if there is a bug in Android sometimes in my S22+, I don't get notifications, which generally happens when there are 5 plus notifications. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 helps me manage client tasks effortlessly with reminders, integrates with BI tools for reporting, and offers easy mobile access for updates on the go. **Official Response from Oleg Samarin:** > Thank you for your comprehensive review of Bitrix24, Subham. Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. ### 2. All-in-One Productivity Powerhouse with Seamless Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya P. | Senior Manager - Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bitrix24?** What I like best about Bitrix24 is how all essential tools—CRM, project management, communication, and automation—are integrated into one unified platform. Instead of switching between multiple apps, everything happens in a single workspace, which makes coordination much faster and more efficient. The automation features are especially powerful; they reduce repetitive tasks, streamline approvals, and keep projects moving without constant manual follow-ups. This all-in-one structure not only boosts productivity but also makes collaboration across teams incredibly seamless. **What do you dislike about Bitrix24?** What I dislike about Bitrix24 is that the interface can feel cluttered and overwhelming, especially for new users. Because it offers so many features, navigating through menus and settings sometimes takes longer than it should. Customization is powerful but not always intuitive, and some advanced configurations require trial and error. Additionally, the system can feel a bit slow when handling large datasets or switching between modules. Overall, it’s a great all-in-one tool, but the learning curve and occasional performance lags can be frustrating. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is solving several coordination and workflow problems that are common in large organizations, and it’s made my day-to-day work significantly smoother. Earlier, we struggled with scattered tools—one platform for tasks, another for CRM, another for communication—which often led to delays and misalignment. Bitrix24 centralizes everything in one place, so project tracking, client updates, team chats, and approvals all happen within a single system. This has reduced miscommunication, improved accountability, and made it easier to monitor progress across teams. The automation tools also eliminate repetitive follow-ups and manual updates, allowing me to focus more on actual work rather than administrative tasks. Overall, it has improved speed, clarity, and collaboration across all departments. **Official Response from Oleg Samarin:** > Hi Aditya. Thank you for sharing your valuable feedback on your daily use of Bitrix24. It's great to hear that our platform plays a crucial role in your project and client managing, communication, and overall functionality within your organization. We look forward to continuing to support your business's growth and success. ### 3. Comprehensive CRM, Needs Better Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Özgür Cemre . | Digital Marketer, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Bitrix24?** I really appreciate Bitrix24 for its flexibility in allowing us to edit our own data, which provides great utility for managing our CRM database. The cost-effectiveness of Bitrix24 is another major advantage for our company as it offers numerous features at an affordable price. Additionally, the design of the user interface is very appealing, making it easy to collaborate with teams. The initial setup was surprisingly easy, which facilitated a smooth transition from our custom software to Bitrix24. Overall, these attributes have had a positive impact on our workflow and have influenced our decision to switch, ensuring a seamless experience in handling customer data and improving team collaboration. **What do you dislike about Bitrix24?** I find Bitrix24 to be somewhat inflexible, particularly with regard to its integration options and API usage. The strict rules in these areas limit the potential for customization and seamless connectivity with other tools and software, which could enhance its utility for my needs. **What problems is Bitrix24 solving and how is that benefiting you?** I use Bitrix24 to centralize customer data and gain insights into past interactions, enhancing customer relationship management. It offers various editing options, is cost-effective, and supports team collaboration with a user-friendly UI. **Official Response from Oleg Samarin:** > Hi Özgür! Thank you so much for taking the time to share your detailed feedback on Bitrix24. We’re thrilled to hear you’ve found our platform to be a powerful ally in managing customer data and boosting collaboration within your team. ### 4. Bitrix24: A Great All-in-One Business Tool with Tons of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Brian D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Bitrix24?** Bitrix24 is a great all in one business tool. It has alot of features for an organization to be structured with this product. **What do you dislike about Bitrix24?** They have a huge FAQ system. Wish the FAQ was more organized to help find things that you have a stopping point in the software that you don't know how to do. Wish there was a wizard to help with automation and the other hi-technical sections that requires a tech. If you haven't used it before it would be hard to navigate and setup. **What problems is Bitrix24 solving and how is that benefiting you?** It helps me organize our government contract structure. I can manage all of the proposals we’ve submitted, along with tasks, projects, and collaboration with other people. **Official Response from Oleg Samarin:** > Thank you for such detailed review of Bitrix24! If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. ### 5. One platform. Endless possibilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Aritro B. | Product Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Bitrix24?** Bitrix24 is a very comprehensive all in one tool which brings together a lot of things under one roof like CRM, communication with the team, automation and even a contact center. **What do you dislike about Bitrix24?** Sometimes the user interface looks cluttered as Bitrix24 is offering so many thing under one platform. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 is offering free plan and that free plan itself is so helpful for small team as it offers useful functions like CRM basic, tasks and projects. Automating the repetitive tasks and recurring workflows is something which is already built in. This helps a lot in terms of reducing the manual intervention. Real-time chat, group messaging and even video conferencing helps to collaborate within a short notice. Additionally, this is scalable as it has variety of plans tailor made for variety of teams. **Official Response from Oleg Samarin:** > Hi Aritro! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. ### 6. Bitrix: All-in-One CRM with Automated Pipelines and Complete Client History **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Bitrix24?** Main thing I like about Bitrix is that you can use it manage multiple things including Lead Pipeline, Deals, Tasks & Projects inside one software. Plus being able to connect multiple tools, so all of the client emails, calls etc. are automatically attached to the customer record (making it way easier to see the conversational history) Also, you can have different automations set for each stage in the pipelines. **What do you dislike about Bitrix24?** It seems an overkill at first, but it mainly seems to be SMB CRM + Project Management + Sales Management Software (but you can't do full email automation based on lead stages in this one - for which you have to use other dedicated email marketing software) **What problems is Bitrix24 solving and how is that benefiting you?** We're using it for Sales & Deals Management, and so far it's been working well for us. **Official Response from Oleg Samarin:** > Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. ### 7. Bitrix24 for team collaboration. **Rating:** 4.5/5.0 stars **Reviewed by:** Christina D. | Recruitment Call Operations Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Bitrix24?** Bitrix24 is well suited for collaboration and customer relationship management. The product makes it easy for us to communicate with our team and customers. It ensures secure file sharing and integrates well with productivity tools. The software enhances granular access management and has a reliable cross platform support. **What do you dislike about Bitrix24?** The software is very intuitive and easy to implement. I have nothing against it. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has made it possible for us to securely collaborate and connect with all our teams in real time. It has also simplified information sharing and energized our conversations. **Official Response from Oleg Samarin:** > Hi Christina! Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. ### 8. Bitrix 24 Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Rakshitha G. | Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Bitrix24?** Bitrix 24 combines a bunch of tools like CRM, Task and Project Management, Document sharing and Time tracking etc **What do you dislike about Bitrix24?** sometimes we feel hard to find what we need and sometimes tools are hidden inside other tools, making it time-consuming to discover or use them properly. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 solves the problem of scattered business tools by bringing CRM, project management, communication, and collaboration into one unified platform. This benefits users by improving team efficiency, communication, and workflow visibility — all in a single workspace. **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success with Bitrix24, Rakshitha. ### 9. Easy-to-Use with Excellent Sales Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Raul P. | CEO and Managing Partner, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bitrix24?** I like the easy interface and ease of use of Bitrix24. The dashboard offers great visibility, which is really helpful. It's a great tool for managing sales and also works well for account-based management. The initial setup was very easy and didn't require any code or hiring an agency. **What do you dislike about Bitrix24?** I think Bitrix24 could improve in terms of sales and marketing insights and syncing with Outlook. **What problems is Bitrix24 solving and how is that benefiting you?** I use Bitrix24 to monitor my B2B sales pipeline and have a historic review of sales opportunities, including contact information and insights. **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Jose! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. ### 10. Good easy to use CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Y. | Outbound Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Bitrix24?** Easy to use CRM tool and has good features which supports our sales, marketing and project team **What do you dislike about Bitrix24?** uninformed downtime and sometimes, it lags too much. **What problems is Bitrix24 solving and how is that benefiting you?** It helps us to manage customers (from lead to deal and fulfillment) **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Mohammed! ### 11. The ultimate powerful tool for sales and marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Benarda S. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Bitrix24?** It user friendly interface that is easy to navigate and manage **What do you dislike about Bitrix24?** It bug and glitches issues experienced that was frustrating **What problems is Bitrix24 solving and how is that benefiting you?** The poor customer relationship which the tool enable business to manage customers relationships more effectively **Official Response from Oleg Samarin:** > Hi Benarda! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success. ### 12. EffBest CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Nana S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bitrix24?** Easy to use. I recommend to anyone. The best **What do you dislike about Bitrix24?** Nothing the system is awesome. I recommend to anyone **What problems is Bitrix24 solving and how is that benefiting you?** None **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences on Bitrix24, Nana! ### 13. Best crm and communication app **Rating:** 5.0/5.0 stars **Reviewed by:** Vartika A. | Accounts associate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Bitrix24?** It is very user-friendly and provide an organised platform for crm **What do you dislike about Bitrix24?** As of now, calling on Bitrix is sometimes difficult **What problems is Bitrix24 solving and how is that benefiting you?** It's providing a common platform for crm and communication channel **Official Response from Oleg Samarin:** > Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Vartika! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. ### 14. Best Project Management software **Rating:** 5.0/5.0 stars **Reviewed by:** Shakti R. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Bitrix24?** It is easy to use for project management as well as daily clock in or clock out **What do you dislike about Bitrix24?** After submitting our leave we are not able to recheck it **What problems is Bitrix24 solving and how is that benefiting you?** We can handle our complete project on one platform easily. **Official Response from Oleg Samarin:** > Thank you for sharing your valuable insights and experiences with Bitrix24, Shakti. ### 15. Ideal for automating processes, enhancing company-wide awareness, and boosting employee productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Milan R. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Bitrix24?** I appreciate the interface; it’s more robust than other tools, but after a few days, users understand it fully, and within months, it becomes second nature. **What do you dislike about Bitrix24?** No complaints about the product. The team is dedicated, consistently delivering valuable new features—many of which were released just in the past year—that streamline existing processes and reduce costs. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 provided us with a solution to reduce reliance on email, where tracking deadlines is challenging. It’s given colleagues and employees a tool to view tasks, leave comments, and provide feedback. Now, we have greater visibility across the company, an internal chat tool for communication, and automated processes that save us hundreds of hours annually. **Official Response from Oleg Samarin:** > Hi Milan! Thank you so much for taking the time to share your detailed feedback about Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. ### 16. Great Project Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit D. | Digital Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2025 **What do you like best about Bitrix24?** It's multi-functional, fast and quite engaging. The interface is very attractive. It's easy to automate tasks, set task reminders, communicate with team and monitor ongoing tasks. **What do you dislike about Bitrix24?** It's a bit complex for a newbie. A lot of things are added to it, making it look like a bulky program. As it is quite heavy program, it slows down PC/laptop. **What problems is Bitrix24 solving and how is that benefiting you?** It is quite helpful in real time in-team communication and collaboration. It is easy to assign task to sub-ordinates with easy to use features. **Official Response from Oleg Samarin:** > Thank you so much for taking the time to share your detailed feedback on Bitrix24, Ankit! We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. ### 17. overkill for our needs **Rating:** 0.5/5.0 stars **Reviewed by:** Petar Andrija S. | senior project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Bitrix24?** easy jump start only with registration with gmail is giving full access even extended with higher then free features **What do you dislike about Bitrix24?** user interface in PHP sort of outdated I'd say **What problems is Bitrix24 solving and how is that benefiting you?** still not sure if it meets our needs ### 18. A great tool for small and big companies **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy V. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Bitrix24?** The way the tasks work. I feel it's very efficient and useful for multitask stuff as I usually have to. **What do you dislike about Bitrix24?** There's a couple of things I'd like for it to have or customizable options I think would bring the best out of it. **What problems is Bitrix24 solving and how is that benefiting you?** They have been working on addressing the missed task deadlines for months now, and while no solution has been found yet, at least they have responded. **Official Response from Oleg Samarin:** > Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Nancy. We look forward to continuing to support your firm's growth and success. ### 19. My Secret Weapon for Small Business Success (2 Years Strong!) **Rating:** 5.0/5.0 stars **Reviewed by:** Leon C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Bitrix24?** As a small business owner, budget is always a concern. The fact that Bitrix24 offers a free plan with a surprising amount of functionality was a lifesaver in the early stages. It allowed me to streamline my operations without breaking the bank. As my business grew, the upgrade options were there, but I never felt pressured. **What do you dislike about Bitrix24?** calendar contacts should be saved as a service-based business, allowing for staff to place the time spent on each location and a link to QuickBooks, (and this is being lazy, but that's all that's needed) **What problems is Bitrix24 solving and how is that benefiting you?** I am a user, not paid or anything for this, review. Running a small business is all about finding the right tools to maximize efficiency and keep costs under control. For the past two years, Bitrix24 has been an absolute game-changer for me. Here's why I rave about it to anyone who will listen: All-in-One Powerhouse: Gone are the days of juggling multiple platforms for CRM, project management, and communication. Bitrix24 seamlessly integrates everything I need – managing leads, tracking projects, collaborating with my team, and even keeping everyone connected through internal social features. It's like having a virtual office headquarters, all accessible from anywhere. Free Plan that Packs a Punch: As a small business owner, budget is always a concern. The fact that Bitrix24 offers a free plan with a surprising amount of functionality was a lifesaver in the early stages. It allowed me to streamline my operations without breaking the bank. As my business grew, the upgrade options were there, but I never felt pressured. Collaboration Made Easy: Keeping my small team on the same page is crucial. Bitrix24's collaboration features are fantastic. We can easily share documents, assign tasks, and stay updated on project progress through real-time chat and video conferencing. It's fostered a sense of teamwork and transparency that's been invaluable. Focus on What Matters: Since implementing Bitrix24, I've seen a significant increase in our overall productivity. No more time wasted searching for information or chasing team members down for updates. Everything is centralized and readily accessible, allowing me to focus on what truly matters – growing my business. Highly Recommend for Small Businesses: If you're a small business owner looking for a comprehensive and affordable solution to manage your CRM, projects, and team communication, look no further than Bitrix24. It's a powerful platform that scales with your business, and the free plan is a fantastic starting point. In my experience, it's been one of the most important software investments I've made for my small business success. **Official Response from Oleg Samarin:** > We're delighted to hear that Bitrix24 has been a game-changer for your small business, providing an all-in-one powerhouse solution that integrates CRM, project management, and communication. It's fantastic to know that our collaboration features have fostered teamwork and transparency within your team. Thank you for recommending Bitrix24 to other small business owners – we're committed to providing comprehensive and affordable solutions that scale with your business. ### 20. An All-in-One Powerhouse for Streamlining Marketing Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed H. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Bitrix24?** All-in-one Platform: The biggest advantage of Bitrix24 is that it covers a truly vast range of business needs. CRM, project management, communication, task tracking, document sharing... it brings them all under one roof! This means less time switching tools and more coherent workflows. Customization: Bitrix24 lets you tailor many aspects to fit your specific processes. This flexibility is important because every team has its unique structure and requirements. Accessibility: The cloud-based nature of Bitrix24 empowers a modern, distributed workforce. Team members can collaborate and access the platform from anywhere there's an internet connection. Free Plan: The fact that Bitrix24 offers a free plan with a surprising amount of functionality is a huge plus. It lets smaller businesses and teams experiment extensively before committing to a paid plan. **What do you dislike about Bitrix24?** Visual Clutter: One of the most common complaints about Bitrix24 is that its interface can feel cluttered and overwhelming. There's a lot of information packed into each screen, and navigation isn't always intuitive. This can make it difficult for new users to find their way around. Outdated Design: While functional, Bitrix24's visual design can feel a bit dated compared to some of its more modern competitors. The use of icons, color schemes, and layout don't always align with the clean and streamlined aesthetic users have become accustomed to. **What problems is Bitrix24 solving and how is that benefiting you?** Scattered Tools and Data: Many businesses juggle multiple tools for communication, project management, customer data, etc. Bitrix24 offers a unified platform, centralizing information and breaking down silos between departments. Inefficient Communication: Email chains, scattered messaging apps, and miscommunication lead to delays and lost productivity. Bitrix24's built-in communication suite (chat, video, intranet) streamlines internal discussions and keeps everyone on the same page. Disorganized Project Management: Without a dedicated system, it's easy for tasks to fall through the cracks and deadlines to be missed. Bitrix24 offers task management tools, Gantt charts, and Kanban boards to keep projects organized and on track. Poor Customer Relationship Management: Tracking leads and customer interactions across spreadsheets and sticky notes is a recipe for a messy process. Bitrix24's CRM functions help maintain clear customer profiles, automate follow-ups, and build better client relationships. How These Solutions Benefit: Increased Efficiency: Centralized workflows and data save time and eliminate the need to switch between multiple tools. Enhanced Collaboration: Real-time communication and shared project spaces foster better teamwork, especially for remote or distributed teams. Improved Transparency: Easy viewing of project progress, task ownership, and team activity provides clarity and reduces bottlenecks. Better Customer Experience: A well-organized CRM empowers teams to provide timely and personalized support, boosting customer satisfaction. **Official Response from Oleg Samarin:** > Thank you for sharing your detailed feedback on Bitrix24! We're thrilled to hear that you appreciate the platform's all-in-one capabilities, customization options, accessibility, and the value of the free plan. Your feedback is valuable as we continuously work on improving user experience. We will share your thoughts on design of the interface with our development team to consider for future updates. ### 21. Bitrix is the "Pay-per-view" of CRMs **Rating:** 0.0/5.0 stars **Reviewed by:** Andres F. | Consulting Chief, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Bitrix24?** Bitrix started out as a great option for managing clients, the free version had enough so that a freelancer or a small project could work well and then scale to other paid licenses. **What do you dislike about Bitrix24?** Currently, Bitrix charges you for everything, even to be able to view PDF files sent through a chat, in each update its developers remove functions that were free to make them paid, a rather unethical practice with the end consumer to whom they change the terms from one moment to the next it turns out to be hypocritical and lying. **What problems is Bitrix24 solving and how is that benefiting you?** Use Bitrix to manage clients and projects, but over time the cost-benefit ratio was not sustainable, currently there are better options on the market at much more comfortable prices, in fact there are even models with a single payment for life. **Official Response from Oleg Samarin:** > Thank you for sharing your feedback on Bitrix24. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. ### 22. Bitrix24 - everything in one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tinu E. | Project Director, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Bitrix24?** Bitrix24 is a software that helps you manage your customers, your support team, your communication, your teamwork, your files, and your email campaigns It is very affordable and great for new businesses and small budgets Bitrix24 has many features, such as tasks, customer management, online storage, online shop, and website maker It is very good at managing your leads and you can create your own support system with it. You can also communicate and work with your team directly in the software **What do you dislike about Bitrix24?** Bitrix24 is hard to learn and has too many features that can confuse you. It can be slow and have errors sometimes and some features do not work well with each other. Bitrix24 is more costly than other similar software when you pay for it. It also has some limits on space, email campaigns, and automation for the cheaper plans. **What problems is Bitrix24 solving and how is that benefiting you?** Managing customers and sales better and faster Talking and working with team and clients on different ways and places is easy Planning and doing projects and tasks with clear aims and times is simple Making business processes and workflows easier and better Creating and managing online image and marketing campaigns ### 23. Excellent easy-to-use collaboration tool for project management. **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa D. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Bitrix24?** Employee management and kanban for task management are the system's finest features, although CRM addons for sales, project management, and many more modules are also available. This helps you to collaborate more effectively with your colleagues because everything you need is accessible via a side menu. This is a really handy piece of software with powerful features that will assist you in doing your work more efficiently. I like being able to correctly plan tasks, have a clear timetable, and promptly obtain help with the work process. What I like best is that it is an all-in-one tool that helps with work management and team interaction, and it also includes video conference capacity. **What do you dislike about Bitrix24?** Bitrix24 is frequently too complex for average users; in order to utilize the system, you must have strong project management experience; therefore, while there are various courses, learning materials are necessary to completely comprehend them. It's not as simple to use as other apps that let me talk rapidly and comprehend the structures. The ability to adjust some layouts would be great if I had more options to personalize things to my desire. Another negative is that the specialist support is pretty limited if you have the free edition, so you must search for a solution when there is a problem. **What problems is Bitrix24 solving and how is that benefiting you?** I use Bitrix24 to manage my projects and organize everything properly; you can share files, collaborate and communicate with colleagues in various ways; with so many different systems, you frequently have to manage different parts of your business; and BITRIX24's calendar feature makes it easy to delegate tasks to employees and highlight activities. Working with all team members in project management may be quite beneficial; workflows are more structured, everyone has access to the same information, and you can see which tasks have already been performed by whom; we must also confess that productivity has substantially increased. ### 24. Integration and Team Collaboration Tool **Rating:** 4.5/5.0 stars **Reviewed by:** lucy t. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Bitrix24?** Bitrix is a great communication tool for teams in the workplace where they can chat, comment, attach documents, and allow them to edit and share with respective peers. Allows employees to collaborate and have tasks assigned to them thus makes its easy to follow up on the tasks. Rates the performance of each employee ensuring that they complete tasks on time. You can easily access and update documents on the drive at whatever time you wish. You can easily track your deals and monitor progress. You can utilize it to save as much company data as possible. **What do you dislike about Bitrix24?** Bitrix has its down times which is quit frustrating. At times you may experience problems when trying to open or update documents on drive. Needs alot of training to understand all the tools in bitrix **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix has helped us track deals from when you register a deal to winning/losing the sale. It has also helped us manage teams to ensure they complete all tasks. It has enabled us to gauge the performance of employees . Allows us to have a centralized tool for communication and sharing data. ### 25. Easy and Elegant CRM! **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Bitrix24?** With the Drag option they provided in their CRMs, we can create stages and pipelines for different categories of our work and departments and easily drag and drop the leads. Moreover, it provides many other options, like making a deal with the amount, and we can select any currency there. Apart from this, many other valuable tools are available in the CRM. Bitrix24 prioritizes the security of user data and provides various security measures, including data encryption, two-factor authentication, access controls, and regular backups. It also offers cloud-based and self-hosted options, giving organizations flexibility in choosing their preferred deployment method. **What do you dislike about Bitrix24?** Although everything is fantastic about this tool, my only concern is that the new users may need time to navigate and familiarize themselves with the various available tools and options. **What problems is Bitrix24 solving and how is that benefiting you?** Overall, Bitrix24 is a versatile and feature-rich platform that can greatly benefit organizations seeking an all-in-one solution for their business management and collaboration needs. Its extensive capabilities, coupled with its emphasis on security and privacy, make it a compelling choice for businesses of all sizes. ### 26. Elevating CRM Experience **Rating:** 5.0/5.0 stars **Reviewed by:** SAURABH B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Bitrix24?** Bitrix24 stands out with its feature-rich CRM, streamlining customer management with robust tools. From contact to conversion, it's a comprehensive solution for seamless business growth. **What do you dislike about Bitrix24?** Its an perfect CRM for beginners, also it has user friendly interface. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 effectively addresses the challenges of customer relationship management by providing a comprehensive platform. It benefits users by streamlining communication, centralizing data, and automating processes, leading to improved customer interactions, enhanced team collaboration, and overall increased efficiency in managing business relationships. **Official Response from Oleg Samarin:** > Thank you for sharing your feedback! We're glad to hear that Bitrix24 is effectively addressing your challenges in customer relationship management and benefiting you by improving customer interactions and team collaboration. ### 27. Bitrix24 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed J. | Customer service Representative, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Bitrix24?** Bitrix24 is a best CRM and online collabration tool it help employee connected with each other and run their sales ,marketing and customer services. Before Dynamics CRM 365 our company was using Bitrix24 .the dashboard has all the features which has access to meetings ,Instant chat with internal employees.A very fast & user friendly Interface which helps us to navigate every section of it without any complications. **What do you dislike about Bitrix24?** a very user friendly interface and easy to collabrate platform no cons at the moment. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 was solving many problems which are realted to file sharing, instant messaging collabration with internal company employees, we were using Bitrix24 for sales lead genration. Functions and userinterface was quite good and easily manageable and navigateable. ### 28. Supercharged CRM + Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek S. | Integrations and Partnership Marketing , Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Bitrix24?** The simplicity and the bring it all under one platform design. **What do you dislike about Bitrix24?** Limited customisation of workflows and integrations. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 really solved the problem of having to switch between multiple tools to get things done. The platform having CRM, Project Management and internal collaboration functionalities helped us identify, execute and track our day-to-days in a single platform without tool fatigue. **Official Response from Oleg Samarin:** > Thank you so much for taking the time to share your experience. We're glad to hear that you find Bitrix24's simplicity and all-in-one platform design to be beneficial for your business. ### 29. Review of Bitrix24 Program management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Navin R. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Bitrix24?** Bitrix helps in managing the Project team's performance and day-to-day activities. It helps to track the work completion of individuals and as a team. **What do you dislike about Bitrix24?** Dashboards can be improved and can be more visually appealing **What problems is Bitrix24 solving and how is that benefiting you?** It hels in eliminating the tracking employee activity status through work sheets. Bitrix in a single platform we are able to track the performance of the team/individuals ### 30. Manage your clients and employees at one place **Rating:** 5.0/5.0 stars **Reviewed by:** Aman V. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Bitrix24?** I am ama verma, I am using bitrix24 from last 2 years and have very good user experience. Good dashboard and good customer support I can easy switch to this platftm and happy to use. **What do you dislike about Bitrix24?** It's a little bit costly, also have a very less free trial period. **What problems is Bitrix24 solving and how is that benefiting you?** It solves very important problem, As it makes it easy for me to deal with my clients and employees at a single place and single time with lots of automation. ### 31. Collaborative communication tool **Rating:** 4.5/5.0 stars **Reviewed by:** Aya K. | Sales And Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Bitrix24?** It is a functional tool in every way as it allows complete and secure online communication, even remotely, increasing work flow. This tool works with systems adapted to professional requirements, trying to fully cover all requirements from the collection of opinions of the work team such as the monitoring of financial processes or trade, everything can be done on this platform in a simple and professional way **What do you dislike about Bitrix24?** So far there is nothing that I consider negative, it is quite complete and easy to integrate into business. It is an understandable tool also with functionalities that can be adapted to the type of company in which you work **Recommendations to others considering Bitrix24:** I recommend it for any company that wants to implement a complete communication system to even keep the work team in constant communication, it is accessible and functional **What problems is Bitrix24 solving and how is that benefiting you?** The most significant thing about this tool is its ability to adapt to the requirements of today's users, because it offers us the possibility of communicating either by chats, conferences or even calls, allowing us to record each process carried out to be able to see as a team what processes we carry out and which are to be finalized, without leaving aside any member of the team ### 32. Best solution for Business and Project management **Rating:** 4.5/5.0 stars **Reviewed by:** Arun Kumar S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Bitrix24?** As a business owner, I'm trying all the business workspace management and i came to know about bitrix24, the setup is simple and easy integration with teams and had lot of options to manage human resources effectively **What do you dislike about Bitrix24?** Sometimes I feel the plans price are high apart from that I've nothing to dislike **What problems is Bitrix24 solving and how is that benefiting you?** Using human resources effectively in our projects utilisation and allocation of tasks and managing those are really easy with this. ### 33. Bitrix24, a success story in the CRM software industry. **Rating:** 4.5/5.0 stars **Reviewed by:** Thierno Ousmane D. | Administrateur, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2022 **What do you like best about Bitrix24?** First of all, we must know what Bitrix24 is. It is a multi-operations software that allows multi-tasking in different ways: Creating selling sites, automating sales, or project management with rich communication features. That’s why it is called the “All-In-One.” After logging in, we will directly notice the well-designed dashboard with tabs clearly separated. We can click on any tab we want from the left corner of the screen. It is very straightforward and navigation-friendly. The principal tabs on the dashboard constitute the things that I like the most about this software: - The Activity Stream from which we can see the employees of a given project with whom we can interact through chats (both video or text) or comments; there’s a comment section for the different projects. While writing, we can share files and use emojis. This particular feature shows that the software keeps up with the technological trend, because emojis mean alot to people; - The Employees tab presents the organizational chart with the names of all the employees. And, we can organize it as we want by adding new members or removing some, creating different Departments, and sharing the roles. It just makes team management highly efficient; - The Tasks and projects tab allows us to create tasks and manage the different teams working on them. What is even more fabulous with this tab is that Bitrix24 gives us an Analytics kind-of-feature that shows in real-time the performances of the different projects, the timing from the beginning to the ending planned, the ongoing tasks, the completed ones, and the total; - The CRM which means Customer Relationship Management. This is the key element for any company to thrive in the digital world besides SEO (Search Engine Optimization). We cannot dig deep around it, since it is not our aim topic here. Just know that CRM is a tool that helps companies stay in touch with their clients by analyzing their needs to increase sales. Not only Bitrix24 has it. Microsoft, Salesforce, Zoho, to name just those, have it as well. What is adorable with the CRM of Bitrix24 is that we have a whole tab dedicated called CRM, and it is actually very intuitive to use: We can add our clients’ names, their contacts, and some notes about any relevant things that we want to hold about those clients. Hence, Bitrix24 enables us to create a detailed database about our clients. We don’t need to find another CRM tool elsewhere. **What do you dislike about Bitrix24?** - The support team is sometimes hard to get to. They take too much time before replying to our emails. It can make us feel lonely fronting some bugs we would like to report and get the help we need; - The price is too much for small businesses. Bitrix24 charges USD61 /month for the entry-level (sometimes we can have sales dropping the price); while softwares like Zoho charges USD12/month only. **What problems is Bitrix24 solving and how is that benefiting you?** The product gathers tools for database, team management, sales and workflow monitoring simultaneously. Anyone who wants a good CRM to boost sales must give it a try. ### 34. Powerful Project Controlling Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mercy J. | Project Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Bitrix24?** Bitrix24 satisfaction is reputable from the communication facets, to concrete and Confirmed project management. Again, Bitrix24 makes companies have a positive business image, from offering satisfaction to clients. Updated interface, super easy for even new users. **What do you dislike about Bitrix24?** Bitrix24 should deliver a live chat opportunity, which will fasten many clients, who may have in a haste position about getting some answers. This will draw the attention from many new clients. **Recommendations to others considering Bitrix24:** Bitrix24 in communication field is a beast, and keeps all people well updated and informed. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix24 has upgraded the commercial system for companies communications, with elaborate structures, that keeps people governed and more satisfied. Also, Bitrix24 process different activities immediately without mistakes. ### 35. Most User frendly peace of workplace softwear **Rating:** 4.5/5.0 stars **Reviewed by:** Lalit C. | Smart Digital SEO, & BDM, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Bitrix24?** Marketing Anatomy, Video conference, easy to manage things on user interface very well organize, if you stuck anywhere the user idea correction is available, if then also not able to resolve 24/7 help available which makes some of the great feature I recommend this to every business, **What do you dislike about Bitrix24?** Colour pattern, CRM Landing page needs to be more attractive as at present it looks so dull, by posting some nice and attractive color as well as the color display need to be fixed if necessary, **What problems is Bitrix24 solving and how is that benefiting you?** It helps in many ways, like what we need it will provide the best available solution, by our company pattern, such what tools needed what time is required, by analyzing the size of our company which make it one of the best in market place ### 36. Bitrix24 the software that has it all **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin M. | VP, Social Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Bitrix24?** Its interface is very easy to use as it is like our internal social network, which makes it dynamic and easy to work with. Files and documents are sent and uploaded quickly and video calls are perfectly audible and look very clear. The fact that it is in the cloud, makes our computer is not overloaded with information. **What do you dislike about Bitrix24?** It can sometimes feel a little heavy the program, perhaps it is a problem of the computer or misconfiguration when installing the software. Although it is a fairly complete software, it could use some other marketing integrations so that everything is in the same program. **Recommendations to others considering Bitrix24:** This is one of the most complete tools you can have in the office, we use it in almost every department, to communicate with each other and to send and receive important information in real time. It is very intuitive and with a very low learning curve, so everyone will love it. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix we use at work for everything, it is our portal to communicate, send files, video calls, chats. It also has many features and tools for effective crm such as the Gantt chart to monitor tasks and their progress. We use it in every department to improve performance. ### 37. my experience with Bitrix24 **Rating:** 4.5/5.0 stars **Reviewed by:** TAIRA M. | Responsable technique, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Bitrix24?** I am a fan of this software. It is easy to use and navigate. It's a great collaboration tool that lets you pool together all your projects, documents, tasks, contacts, and messages. I am amazed at the speed and accuracy of the AI (artificial intelligence) chatbot that lets you create tasks, reminders, and notes with just a few clicks. As a team leader, this software has helped me get my team more organized and has helped us get our tasks done faster. **What do you dislike about Bitrix24?** I tried to use bitrix24, but it was too complicated. I am not very computer-literate and I did not have the time to learn how to use the software. I was looking for something to help me with email, calendar, and file sharing. I am not sure if this would fit my needs, so I did not try it out. **What problems is Bitrix24 solving and how is that benefiting you?** Bitrix help me solve problems related to distance while working with some partners and colleagues from other cities or countries. I can easily share and follow any task concerning our entreprise. ### 38. Digital sales **Rating:** 4.5/5.0 stars **Reviewed by:** Carelis C. | Gestion de ventas, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Bitrix24?** Generation of bits, social networks and inclusion on the web. Chats, customer call management and everything, are managed by a single interface. **What do you dislike about Bitrix24?** Branches of the external service of unlicensed applications have a problem integrating into the main system. **What problems is Bitrix24 solving and how is that benefiting you?** Customer chat management through the Internet user, calls are managed, for example, by a telephone exchange for each user. Information is stored in a database with daily backup at each closure. ### 39. One of the best CRMs for Entrepreneurs **Rating:** 4.0/5.0 stars **Reviewed by:** Vishwjeet S. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Bitrix24?** BItrix24 is an easy-to-use free CRM that can be easily customized according to one's purpose. We can create free web pages and integrate phone systems and chat features. **What do you dislike about Bitrix24?** This is a feature-rich CRM, and for that reason, this can be an issue for first-time users. When I first used it, I was overwhelmed by all the features it offesrs **What problems is Bitrix24 solving and how is that benefiting you?** Saving time and automating the business processes is the greatest solution that Bitrix24 provides. I heavily benefited from CRM by integrating automation into my business. ### 40. Bitrix24 is seamless experience tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lavina J. | SAP Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Bitrix24?** It's easy as far as user interface is concerned. Less end user training required We integrated with SAP SuccessFactors Less expensive for smaller real estate company **What do you dislike about Bitrix24?** Can't handle huge amount of data Also, not integrate with many API's Need to work not other modules for supporting real estate business Currently don't support e-commerce business or leasing application **What problems is Bitrix24 solving and how is that benefiting you?** With Bitrix24 the interactive screens have become prominent part of our lives Yes, way less expensive than SAP Yes definitely easy like managing things in excel ### 41. i used it when i am doing freelance of a comapany. they told me to connect Bitrix24 to chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Ajit K. | Digital Marketing freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Bitrix24?** it is easy to use. and works very smoothly. **What do you dislike about Bitrix24?** Until is used everything is good. nothing to dislike. **What problems is Bitrix24 solving and how is that benefiting you?** it is easy to chat with clients. and connect very fast. ### 42. Best crm for small to medium business **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit J. | Health Safety Environment Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Bitrix24?** Easy to use, no special training is required as such. One bitrix24 expert taught us and we are good to go **What do you dislike about Bitrix24?** Sometimes, it shows false data ans stuck in loop. I was not able to link my email id easily **What problems is Bitrix24 solving and how is that benefiting you?** For team mangement and assigning task to my juinors and track their status ## Bitrix24 Discussions - [How does Bitrix24 work best?](https://www.g2.com/discussions/how-does-bitrix24-work-best) - 1 comment, 2 upvotes - [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote - [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote - [Why apk slow proces](https://www.g2.com/discussions/why-apk-slow-proces) - 1 comment, 1 upvote - [Can you implement the indentation of bullet lists](https://www.g2.com/discussions/50972-can-you-implement-the-indentation-of-bullet-lists) - 1 comment, 1 upvote - [View Bitrix24 pricing details and edition comparison](https://www.g2.com/products/bitrix24/reviews?filters%5Bsentiment_snippet%5D=1069795&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A31%3A29+-0500&secure%5Bsession_id%5D=479ccd92-f0f7-46f6-892c-6ac1435b01d6&secure%5Btoken%5D=2c7eb8060b4fad8218003e82059d5b27a7828460f76db08ffb59dbed7311ee88&format=llm_user) ## Bitrix24 Integrations - [1C EV Charging](https://www.g2.com/products/1c-ev-charging/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Asterisk](https://www.g2.com/products/asterisk/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatArchitect](https://www.g2.com/products/chatarchitect/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ComplyAdvantage](https://www.g2.com/products/complyadvantage/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Drive to OneDrive Migration Tool](https://www.g2.com/products/google-drive-to-onedrive-migration-tool/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Bitrix24 Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - AI Copilot - Generative AI - Search/Filter - Corrective and Preventive Actions (CAPA) - Document Lifecycle Management - Reminders - Reporting & Statistics - Customizable Templates - Compliance Management - For Medical Purposes - For Legal Professionals - Real-Time Notifications - Risk Assessment - Drag & Drop - Collaboration Tools - Workflow Management - Activity Dashboard - Quality Control - Archiving & Retention - Approval Process Control - Secure Data Storage - Mobile Access - Version Control - Task Management - Indexing - Alerts/Notifications - Activity Tracking - Disaster Recovery - Multiple Format Support - Change Management - File Management - File Sharing - Document Management - Document Automation - Third-Party Integrations - Access Controls/Permissions - Data Import/Export - Audit Trail - Role-Based Permissions - Audit Management - API - Rules-Based Workflow - Electronic Signature - Document Review - Full Text Search - Revision History - Real-Time Reporting - Forms Management - Document Generation - SSL Security - Content Management - Access Expiration Management - Optical Character Recognition - Document Classification - Metadata Extraction - Commenting/Notes - Document Editing - File Recovery - Offline Access - Annotations - Compliance Tracking - Email Management - Customizable Branding - Document Capture - File Conversion - Document Storage - Tagging - Automated Scheduling - Metadata Management - Document Templates - Autosave - For Engineering Documents - Training Management - Version Rollback - Digital Signature - Status Tracking - Version Comparison - Document Check-in/Check-out **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps - Video Support **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback - Pre-built Templates **Tasks** - Tasks - Details - Priority **Communication** - Chat - Discussions - External - Feedback - Announcements **Collaboration Tools** - Screen Sharing - Presentations - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Calendar View** - Multi-Calendar View - Customizable Viewing **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Task Planning - Project Planning **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Multi-Language **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs - Activity Tracking - Progress Tracking - Screen Sharing - Real Time Editing **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name - Custom Domains - Customizable Forms - Customizable Branding - Customizable Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content & Documents** - File Sharing - Notes - Search - Versioning **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security - Calendar Management - File Management - Document Management - Communication Management - Workflow Management - Content Management - Project Management - Email Management - Version Control - Approval Process Control - SSL Security - Task Management - Website Management - Secure Data Storage **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting - Online Booking Tools - Website Analytics **Security** - Verification - Role-Based Permission - Public vs Private **Content ** - Content Ideas - Content Generation - Form Generation **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Planning** - Workflow - Backlog - Optimization - Configurable Workflow **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Software Type** - Mobile - Browser Application - Desktop Application **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Additional Functionality** - Task Scheduling - Reporting & Statistics - Multiple Projects - Gantt/Timeline View - Document Storage - Collaboration Tools - Activity Tracking - Assignment Management - Progress Tracking - Activity Dashboard - Single Sign On - Commenting/Notes - Email Management - Search/Filter - Real-Time Notifications - Prioritization - Access Controls/Permissions - Multi-board - Task Progress Tracking - File Management - Milestone Tracking - Planning Tools - Time Tracking - KPI Monitoring - AI Copilot - Generative AI - Calendar Management - Projections - To-Do List - Roadmapping - Project Time Tracking - Workflow Management - Project Tracking - Charting - Project Management - Project Templates - @mentions - Task Management - API - Visual Workflow Management - Tagging - Dependency Tracking - Customizable Fields - Supports Scrum - Deadline Management - Real-Time Updates **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Content** - Email Integrations - Content Management - Permissions - WordPress Tool - Design Management - Website Management - eCommerce Management - SEO Management - Website Integration - Social Media Integration - Third-Party Integrations **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Product Type** - Standalone Application - Plugin **Project Management** - Task Management - Planning - Visibility - Integration **Support** - Customer Support **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - Shopping Cart - Online Store Builder - Real Time Editing - Multi-Language - Landing Pages/Web Forms - CRM - API - Activity Tracking - Generative AI - Alerts/Notifications - Visitor Tracking - Survey Builder - Auto Update - Widgets - AI Copilot - SSL Security - Data Import/Export - Customizable Fields - Activity Dashboard - Media Library - WYSIWYG Editor **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Data Import/Export - Search/Filter - Audio/Video Conferencing - Content Library - Mobile Access - Document Templates - AI Copilot - @mentions - Data Synchronization - Real-Time Notifications - Prioritization - Customizable Branding - Commenting/Notes - Chat/Messaging - Configurable Workflow - Electronic Signature - Activity Dashboard - Single Sign On - Task Planning - Alerts/Notifications - Drag & Drop - Reporting & Statistics - Two-Factor Authentication - Encryption - Access Controls/Permissions - Collaboration Tools - Task Scheduling - Generative AI - Archiving & Retention - Content Publishing Options - Document Classification **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice - Video Chat **Communication** - Social Features - Tagging - Upload - Comments **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Generative AI** - Generative AI - Proposal Generation **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top Bitrix24 Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,075 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,665 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,675 reviews)