--- title: Bitly Reviews meta\_title: 'Bitly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 922 reviews by the users' company size, role or industry to find out how Bitly works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 922 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Bitly Reviews & Product Details

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Bitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.

* * *

Product Website
Bitly
Seller
[Bitly, Inc.](https://www.g2.com/sellers/bitly-inc)
Discussions
[Bitly Community](https://www.g2.com/products/bitly/discuss)
Languages Supported

English

Solution Type

All-in-One

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## Pricing

Pricing provided by Bitly.

### Free

Free

[
View More Pricing Information
](https://www.g2.com/products/bitly/pricing)

## Bitly Integrations
(51)

What do users say about integrations?

Verified by Bitly

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AddEvent

](https://www.g2.com/products/addevent/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Illustrator

](https://www.g2.com/products/adobe-illustrator/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Photoshop

](https://www.g2.com/products/adobe-photoshop/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agorapulse

](https://www.g2.com/products/agorapulse/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ApiX-Drive

](https://www.g2.com/products/apix-drive/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Authvia TXT2PAY®

](https://www.g2.com/products/authvia-txt2pay/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Buffer

](https://www.g2.com/products/buffer/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Bybrand

](https://www.g2.com/products/bybrand/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Canva

](https://www.g2.com/products/canva/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Chrome Enterprise

](https://www.g2.com/products/chrome-enterprise/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Echobox

](https://www.g2.com/products/echobox/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Echobox Email

](https://www.g2.com/products/echobox-email/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Emplifi

](https://www.g2.com/products/emplifi-emplifi/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Apps Script for G Suite

](https://www.g2.com/products/google-apps-script-for-g-suite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Hootsuite

](https://www.g2.com/products/hootsuite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

IFTTT

](https://www.g2.com/products/ifttt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Integrately

](https://www.g2.com/products/integrately/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Khoros Social Media Management

](https://www.g2.com/products/khoros-social-media-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Lately

](https://www.g2.com/products/lately/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MeetEdgar

](https://www.g2.com/products/meetedgar/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Edge

](https://www.g2.com/products/microsoft-edge/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Power Apps

](https://www.g2.com/products/microsoft-power-apps/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Power Automate

](https://www.g2.com/products/microsoft-power-automate/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Mozilla Firefox

](https://www.g2.com/products/mozilla-firefox/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NICE CXone

](https://www.g2.com/products/nice-cxone/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Oktopost

](https://www.g2.com/products/oktopost/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

OnlyWire

](https://www.g2.com/products/onlywire/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PandaDoc

](https://www.g2.com/products/pandadoc/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Piano Amplifier

](https://www.g2.com/products/piano-amplifier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Planable

](https://www.g2.com/products/planable/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Relay.app

](https://www.g2.com/products/relay-app/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sendible

](https://www.g2.com/products/sendible/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SmarterQueue

](https://www.g2.com/products/smarterqueue/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SocialBee

](https://www.g2.com/products/socialbee/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SocialPilot

](https://www.g2.com/products/socialpilot/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SocialWeaver

](https://www.g2.com/products/socialweaver/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sprinklr Social

](https://www.g2.com/products/sprinklr-social/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sprout Social

](https://www.g2.com/products/sprout-social/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Terminus URL Builder

](https://www.g2.com/products/terminus-url-builder/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tray.ai

](https://www.g2.com/products/tray-ai/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ubisend

](https://www.g2.com/products/ubisend/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

UTM.io

](https://www.g2.com/products/utm-io/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WordPress.com

](https://www.g2.com/products/wordpress-com/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workato

](https://www.g2.com/products/workato/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoho Social

](https://www.g2.com/products/zoho-social/reviews)

Show More

 ![Suzanne F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne F.")
SF

Suzanne F.

Director of Operations

Small-Business (50 or fewer emp.)

5/7/2026

"Simple and Professional Link Sharing"

4/5

What do you like best about Bitly?

I use Bitly to shorten links and share them easily with clients and agents on my real estate team. I like how simple it is to use, and I really appreciate how quick and straightforward the initial setup was. We rely on shortened links to share RSVP pages with clients for the client appreciation events we host, and to clean up longer URLs we send often—like Email Subscribe links, our Team Blog page, and more. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I don't like how it requires logging in and maxes the number of links you can shorten. I wish they had an easier free option with ads without capping how many short links you can make. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

I use Bitly to shorten links and make sharing easier with my real estate team. It helps us create professional, simple links that are easy to send and track across different channels. We also build a list of custom shortened links for our seller clients so they can clearly see all the ways and platforms where we’re marketing their listing(s). Review collected by and hosted on G2.com.

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Response from Bitly Inc. of Bitly

[Editedit](https://www.g2.com/survey_responses/bitly-review-12773563/official_response/edit)

Thank you Suzanne for the kind words! It's great to hear Bitly is helping your real estate team keep client communications clean and professional, RSVP pages, listing links, and team resources all in one place is exactly the kind of workflow we love to support.

We appreciate the honest feedback on the free plan limits, we'll make sure it gets shared with our product team.

We're glad to have you and your team on board, and we're here if you ever need anything.

Validated ReviewerSource: Organic

 ![Omar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar A.")
OA

Omar A.

Operations Engineer

Mid-Market (51-1000 emp.)

4/30/2026

"Fast, Easy URL Shortening for SMS and Chat Links, Pricing is a little confusing"

4/5

What do you like best about Bitly?

The de facto standard for URL shortening. It’s quick and easy to create shortened URLs for SMS campaigns and for embedded chat links. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Without any warning, they started inserting ads as a splash/landing page before connecting to the target URL. We don’t mind paying for the service since it’s scalable, but there was no notice, and the ads weren’t Bit.ly-related. To the average user, it looked like a scam or virus-style redirect. We ended up having to upgrade our plan just to avoid a bad user experience. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Branded, shortened links for SMS campaigns, as well as links to knowledge base articles shared in agent chats, without exposing the underlying hosted domains (for example, AWS). Review collected by and hosted on G2.com.

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Response from Bitly Inc. of Bitly

[Editedit](https://www.g2.com/survey_responses/bitly-review-12726844/official_response/edit)

Thank you Omar for the feedback, and for being a Bitly customer! Ads on free plan links are part of how we keep Bitly accessible at no cost, we understand the transition wasn't communicated as clearly as it should have been, and we appreciate your patience with that.

On the paid plan, you've got ad-free redirects across all your links, plus the branded URLs, analytics, and scalability that sound like a great fit for your SMS and chat workflows.

We're glad you're set up for a clean user experience, and we're here if there's anything else we can help with.

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Webb L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webb L.")
WL

Webb L.

Assistant Director of Marketing

Enterprise (\> 1000 emp.)

2/12/2026

"Simple Setup, but a Lifetime Access Would Be Ideal"

3.5/5

What do you like best about Bitly?

I have Bitly integrated with Sprout Social for link shortening. It helps protect the character count of my posts and provides a clean look to the content. I like being able to personalize a shortened link for all of our brand posts. The initial setup of Bitly was simple. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I think that links shortened in the platform should not stop working if someone stops using Bitly. For example, if a company uses Bitly for years and then, for whatever reason, decides not to renew with Bitly and allows their service to expire, the years worth of Bitly links that are out in the universe are no longer active. I think companies paid for those links and they should stay active for life. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Bitly protects the character count of my posts and provides a clean look to the content. I also enjoy being able to personalize a shortened link for all of our brand posts. Review collected by and hosted on G2.com.

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Response from Bitly Inc. of Bitly

[Editedit](https://www.g2.com/survey_responses/bitly-review-12349298/official_response/edit)

Hi Webb -

Thanks for taking the time to leave a review. I wanted to let you know that Bitly Links created do not expire, even if you close your Bitly account.

The only difference is if you have/had a custom domain provided by Bitly as a part of your subscription. Since that is a feature of a paid plan, naturally, we cannot maintain it without a subscription. That being said, bit.ly links will remain functional as long as the destination link is not changed.

[See how Bitly improved](https://support.bitly.com/hc/en-us/articles/360002288272-Will-the-links-I-create-on-Bitly-ever-expire)

Validated ReviewerSource: Organic

 ![Natalie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie B.")
NB

Natalie B.

2/10/2026

"Customizable, Easy, But Could Use Better Reporting"

4/5

What do you like best about Bitly?

I like how seamless Bitly is. I appreciate how many customization options there are, and it's great how easy it is to keep things organized in the platform. It helps a lot when we create a lot of QR codes for different units within our bigger organization. It's nice to have different ways to organized our QR codes since we deal with many different partners, and we can keep those organized by type. Plus, the customization options are awesome because sometimes we use the same link but need multiple QR codes for it. It’s great to have that backlink customization capability and add URL parameters, etc. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I feel like sometimes reporting isn't as seamless as I'd like it to be. For example, we like to segment our QR codes. So I wish there was a way to create a dashboard for very specific QRs (certain tags, certain titles, etc.). Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Bitly allows me to create trackable QR codes, update links easily, and consolidate data in one place. It helps organize and tag projects, making it easier to access specific data. The customization and organization features make it seamless for our various units. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Gerald A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerald A.")
GA

Gerald A.

Cyber Security Engineer - SOC Analyst 1

Enterprise (\> 1000 emp.)

10/7/2025

"Reliable link management and analytics for multi-channel campaigns"

4/5

What do you like best about Bitly?

For us, Bitly is much more than just a link shortener—it’s an essential tool for managing links across email, social media, and print materials. We use a branded short domain, which keeps our links looking clean and consistent with our brand. We also generate unique links for each channel, such as newsletters, LinkedIn, X, partner emails, and QR codes. The analytics are genuinely helpful: I can quickly view click volume, referrers, geographic data, and device breakdowns, making it simple to compare performance across channels. The QR code generator is especially useful for event flyers and slide decks. I also appreciate the ability to redirect a short link if the destination changes, ensuring that nothing already published breaks. Additionally, Bitly integrates smoothly with UTM tagging and Google Analytics, which helps keep our reporting consistent. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

The free plan is pretty limited now, and several helpful features (branded domains, deeper analytics) sit behind paid tiers. Bulk editing/management is basic — fine for a handful of URLs, tedious when you’re managing campaigns with lots of variants. Historical data retention could be more generous, and support is minimal on lower plans. None of these are deal-breakers, but they’re worth knowing up front. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Bitly lets us standardize and track campaign links without juggling spreadsheets. A typical workflow: for a webinar launch, we generate separate Bitly links per channel plus a QR code for print; then we watch which source drives the most registrations and shift budget accordingly. Short links keep emails and posts clean, QRs stay scannable (even with long UTM strings), and the redirect feature saves us when a destination changes. Overall, it’s helped us improve CTR, compare channel performance quickly, and keep reporting tidy across the team. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Hayley E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hayley E.")
HE

Hayley E.

Senior Recruiter

Mid-Market (51-1000 emp.)

3/12/2026

"Quick and Easy Link Shortening with Bitly"

4/5

What do you like best about Bitly?

I use bitly to shorten links and it’s such a quick and easy process! Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Wish there were more free options per month. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

URLs can take a lot of space in a message or email or post and bitly takes that and shortens it, making things look more polished. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

KB

Kaitlyn B.

Senior Social Media Manager

Mid-Market (51-1000 emp.)

2/10/2026

"Bitly is really easy to use for link tracking"

4/5

What do you like best about Bitly?

I find Bitly very easy to use. I appreciate that the platform is very simple and the initial setup was very easy. I particularly like using the UTMs for tracking, and I enjoy being able to create my own custom link names. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I wish I could organize my links into different folders so they're easy to organize and find. Sometimes Bitly tells me that I can't use a certain back-half because it's already been used, but it hasn't been used before. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

I use Bitly for creating short links to track clicks, solving the challenge of tracking social media clicks. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

JW

John W.

Web Producer

Mid-Market (51-1000 emp.)

12/18/2025

"Easy Short-Links and QR Codes, Seamless Site Integration"

3.5/5

What do you like best about Bitly?

The ease of use for making short-links and QR codes for marketing purposes. Also how easy it is for us to incorporate with multiple sites. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

The pricing can be a little high for what you get, there can be some security concerns (like scammers using it for malware/phishing, potential damage to brand trust). Also limited data retention. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Instead of needing to send people complicated long urls for events, we can just make a shortcode or QR code in bitly, and send it to them that way. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Megan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan C.")
MC

Megan C.

Social Media Director

2/10/2026

"Seamless Link Management, Needs Tier Overhaul"

4/5

What do you like best about Bitly?

I like the seamless work that Bitly provides and the ability to use it in a very easy way. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

The subscription tiers could use some improvement. There's a huge jump in cost from the bottom tier to the next tier, which creates a huge gap. It isn't as beneficial in terms of cost for a workplace. It would be nice to have more ad hoc expenses related to just adding more link shorteners to subscription tiers. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

I primarily use Bitly as a link shortener and for redirecting links and generating QR codes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.")
AJ

Akhil J.

Senior Graphic Designer

Small-Business (50 or fewer emp.)

7/29/2025

"Simple and Reliable Link Management Tool"

4/5

What do you like best about Bitly?

I really like how easy Bitly is to use. Creating short links takes just a few seconds, and the tracking dashboard makes it simple to see how many clicks each link gets. The ability to customize links is great for branding, and it integrates smoothly with other tools I use. It’s quick, clean, and helps keep my links looking professional. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I wish there were more advanced analytics in the free plan. Sometimes I also find the interface a little basic if I need deeper insights. The pricing for some premium features can feel a bit high for casual users. Review collected by and hosted on G2.com.

What problems is Bitly solving and how is that benefiting you?

Bitly solves the problem of long, messy links that don’t look good in posts or messages. It also gives me useful click data so I can see which links are performing well. This helps me make better decisions for my marketing and communication efforts. It saves me time, keeps my links organized, and improves the way I share content. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

## Questions about Bitly? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Bitly
](https://www.g2.com/products/bitly/discussions/new)

RL

Rhino Linings
•
Last activity over 1 year ago

Link Clicks Decreasing?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/link-clicks-decreasing)

 ![Martin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin J.")
MJ

Martin James
•
Last activity 10 months ago

Auto Links Creation

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/auto-links-creation)

[
View all Discussions
](https://www.g2.com/products/bitly/discuss)

## Pricing Options

Pricing provided by Bitly.

### Free

Free

### Core

Starting at $120.00

Per Year

### Growth

Starting at $29.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/bitly/pricing)

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##### 
##### Bitly Features

Tools

Audience Insights

URL Shortener

Branded Shortlinks

Link Analytics

Bulk URL Creation

Audience Targeting

Geographic Targeting

Device/OS Targeting

Analytics

Digital Analytics

Data Sharing and Exporting

[
View More Features
](https://www.g2.com/products/bitly/features)

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##### Categories on G2

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