--- title: BitGo Reviews meta\_title: 'BitGo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how BitGo works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency --- ### BitGo Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value BitGo's **strong security features** , including multi-signature wallets and insurance, ensuring their crypto assets are protected. [(2 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=1724748&qs=pros-and-cons#reviews) Users value the **easy trading experience** with BitGo, noting low fees and a broad selection of coins. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197436&qs=pros-and-cons#reviews) Users value the **wide selection of coin options** on BitGo, enhancing their trading experience significantly. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197451&qs=pros-and-cons#reviews) Users highlight BitGo's **reliability** , appreciating its safety and low manipulation for professional trading experiences. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2053212&qs=pros-and-cons#reviews) Users appreciate the **strong security features** of BitGo, particularly the multi-signature wallets and insurance options for peace of mind. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=1724809&qs=pros-and-cons#reviews) Users experience occasional **glitches when loading** on BitGo, creating frustrating moments during use. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197323&qs=pros-and-cons#reviews) Users find the **high fees** associated with BitGo to be a significant drawback compared to other wallet options. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197352&qs=pros-and-cons#reviews) Users find the **complex user interface** of BitGo challenging for beginners, impacting their overall experience. [(1 mentions)](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197364&qs=pros-and-cons#reviews) ### Top Pros or Advantages of BitGo ##### 1. Security Users value BitGo's **strong security features** , including multi-signature wallets and insurance, ensuring their crypto assets are protected. [ See 2 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=1724748&qs=pros-and-cons#reviews) See Related User Reviews ![Anas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas A.") AA Anas A. Small-Business (50 or fewer emp.) 3.5/5 "Reliable and secure platform" What do you like about BitGo? I like BitGo’s strong security features, especially the multi-signature wallets and insurance options. It gives me peace of mind knowing my crypto ass ![Tushar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar B.") TB Tushar B. Small-Business (50 or fewer emp.) 4.0/5 "my go to crypto wallet" What do you like about BitGo? well the most important thing has to be the swift and easy user-interface, beside that i find this really secure due to the number of customers rely o ##### 2. Easy Trading Users value the **easy trading experience** with BitGo, noting low fees and a broad selection of coins. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197436&qs=pros-and-cons#reviews) See Related User Reviews ![Rao U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rao U.") RU Rao U. Small-Business (50 or fewer emp.) 5.0/5 "User Friendly and Safe for your savings" What do you like about BitGo? BitGo is one of the best platform for someone who wants to be a professional trader, it offers so many coins selection options, there is very les mani ##### 3. Many Options Users value the **wide selection of coin options** on BitGo, enhancing their trading experience significantly. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197451&qs=pros-and-cons#reviews) See Related User Reviews ![Rao U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rao U.") RU Rao U. Small-Business (50 or fewer emp.) 5.0/5 "User Friendly and Safe for your savings" What do you like about BitGo? BitGo is one of the best platform for someone who wants to be a professional trader, it offers so many coins selection options, there is very les mani ##### 4. Reliability Users highlight BitGo's **reliability** , appreciating its safety and low manipulation for professional trading experiences. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2053212&qs=pros-and-cons#reviews) See Related User Reviews ![Rao U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rao U.") RU Rao U. Small-Business (50 or fewer emp.) 5.0/5 "User Friendly and Safe for your savings" What do you like about BitGo? BitGo is one of the best platform for someone who wants to be a professional trader, it offers so many coins selection options, there is very les mani ##### 5. Security Features Users appreciate the **strong security features** of BitGo, particularly the multi-signature wallets and insurance options for peace of mind. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=1724809&qs=pros-and-cons#reviews) See Related User Reviews ![Anas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas A.") AA Anas A. Small-Business (50 or fewer emp.) 3.5/5 "Reliable and secure platform" What do you like about BitGo? I like BitGo’s strong security features, especially the multi-signature wallets and insurance options. It gives me peace of mind knowing my crypto ass ### Top Cons or Disadvantages of BitGo ##### 1. App Issues Users experience occasional **glitches when loading** on BitGo, creating frustrating moments during use. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197323&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar B.") TB Tushar B. Small-Business (50 or fewer emp.) 4.0/5 "my go to crypto wallet" What do you dislike about BitGo? i think there were some glitches when loading something, not everytime but sometimes. ##### 2. High Fees Users find the **high fees** associated with BitGo to be a significant drawback compared to other wallet options. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197352&qs=pros-and-cons#reviews) See Related User Reviews ![Anas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas A.") AA Anas A. Small-Business (50 or fewer emp.) 3.5/5 "Reliable and secure platform" What do you dislike about BitGo? I dislike that the user interface can feel complicated for beginners, and the fees can be higher compared to some other wallets. ##### 3. Missing Features Users find the **complex user interface** of BitGo challenging for beginners, impacting their overall experience. [ See 1 mentions ](https://www.g2.com/products/bitgo/reviews?filters%5Bsentiment_snippet%5D=2197364&qs=pros-and-cons#reviews) See Related User Reviews ![Anas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas A.") AA Anas A. Small-Business (50 or fewer emp.) 3.5/5 "Reliable and secure platform" What do you dislike about BitGo? I dislike that the user interface can feel complicated for beginners, and the fees can be higher compared to some other wallets. ## Top-Rated Alternatives [ ![Fireblocks](https://images.g2crowd.com/uploads/product/hd_favicon/313ebac559f753d0829682e3d6882b41/fireblocks.svg "Fireblocks") Fireblocks 4.7/5(51) ](https://www.g2.com/products/fireblocks/reviews) [ ![Coinbase Wallet](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c73d627c441383fb3b3994edd293a5b6/coinbase-wallet.jpg "Coinbase Wallet") Coinbase Wallet 4.3/5(70) ](https://www.g2.com/products/coinbase-wallet/reviews) [ ![Zengo Wallet](https://images.g2crowd.com/uploads/product/hd_favicon/3fcd66d42eca5df22bc04cd1809c40ec/zengo-wallet.svg "Zengo Wallet") Zengo Wallet 4.6/5(214) ](https://www.g2.com/products/zengo-wallet/reviews) [ View All Alternatives ](https://www.g2.com/products/bitgo/competitors/alternatives) ![Anas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas A.") AA Anas A. Trading Specialist Small-Business (50 or fewer emp.) 7/9/2025 "Reliable and secure platform" 3.5/5 What do you like best about BitGo? I like BitGo’s strong security features, especially the multi-signature wallets and insurance options. It gives me peace of mind knowing my crypto assets are protected. Review collected by and hosted on G2.com. What do you dislike about BitGo? I dislike that the user interface can feel complicated for beginners, and the fees can be higher compared to some other wallets. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? BitGo solves the problem of securely storing and managing large amounts of cryptocurrency by offering multi-signature wallets, institutional-grade security, and insurance protection. This gives me confidence that my assets are safe from hacks and unauthorized access. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rao U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rao U.") RU Rao U. Counseling Manager Small-Business (50 or fewer emp.) 7/9/2025 "User Friendly and Safe for your savings" 5/5 What do you like best about BitGo? BitGo is one of the best platform for someone who wants to be a professional trader, it offers so many coins selection options, there is very les manipulation unlike other trading platforms, the trading fee is very low and gains are high, if you are looking to enhance your trading Journey BitGo is the safest Place Review collected by and hosted on G2.com. What do you dislike about BitGo? There isn't anything that I don"t like about this platform Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? I can keep my valuable assets safely in BitGo Wallet Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tushar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar B.") TB Tushar B. Market Analyst Small-Business (50 or fewer emp.) 7/9/2025 "my go to crypto wallet" 4/5 What do you like best about BitGo? well the most important thing has to be the swift and easy user-interface, beside that i find this really secure due to the number of customers rely on this platform. Review collected by and hosted on G2.com. What do you dislike about BitGo? i think there were some glitches when loading something, not everytime but sometimes. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? i think credibility is still a major issue in the crypto space and for that reason because i find this really secure, its a big step in crypto world Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aditya Kumar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya Kumar V.") AV Aditya Kumar V. Technical Intern (HR-IT Operations) Information Technology and Services Mid-Market (51-1000 emp.) 9/14/2024 "BitGo Cryptocurrency Wallet: Secure and Scalable Solutions for Digital Assets" 4/5 What do you like best about BitGo? Primarily, it stands out due to the insurance offered to the customers for the assets that are held through custodial services amounting to a maximum of $100 million, as stated by the BitGo. Also, it provides customers with the added layer of protection of their wallets from loss, theft and other physical damage. Adding to this, BitGo supports many ERC-20 tokens as well as bitcoin (BTC) and ether (ETH) crypto. Due to this, it becomes a convenient mechanism for covering a wide range of digital assets. For organizations involved with large amounts of digital assets in their case, one of the best alternatives of bank also combines custody services, regulatory compliance, insurance coverage and its multi-signature technology. Review collected by and hosted on G2.com. What do you dislike about BitGo? Costly premium features like insurance and custody services are included. In contrast to more straightforward wallets that provide free or inexpensive services, the costs may be exorbitant for smaller enterprises or individual users. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? Initially with other Cryptocurrency Wallets, I was a bit feared of the usage and security, but not in the case of BitGo, due to the insurance offered to the customers for the assets that are held through custodial services amounting to a maximum of $100 million, as stated by the BitGo. Review collected by and hosted on G2.com. Show More 3/17/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Bhumika L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhumika L.") BL Bhumika L. Cloud security analyst Small-Business (50 or fewer emp.) 9/14/2024 "Bitgo Cryptocurrency" 3.5/5 What do you like best about BitGo? There are multiple best aspects of the Bitgo Wallet. Here are the some which i think would be the best to describe as a versatile platform as it support multiple cryptocurrency such as bitcoin, etherium etc. As it is dealing with wide range of digital assest security becomes the major aspect for such platform which is again another best feature of this wallet as providing top notch security. Also they doesn't just offer secure storage also integrate with liquidty provider. These are not only best feature they are much more to go. Review collected by and hosted on G2.com. What do you dislike about BitGo? As every wallet comes with pros and cons, there are some cons such as limitation of availability in some countries. Another one is related to ocst and complexicity i.e for small scale user they are charging premium fees and for user who don't have much knowledge face little difficulty while navigating as this is multi-signature wallet. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? As a user, secuirty is one of the major issue which bitgo is solving as digital assets are highly suspectible to hacking,theft, fraud etc.by providing security, cold storage and insurance coverage. ALso if there is loss due to hacking, fraud etc. Bitgo provide a $100M in insurance coverage. This gives user a confidence that there assets are insured. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gourav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gourav S.") GS Gourav S. Tryhackme Player Small-Business (50 or fewer emp.) 9/10/2024 "BitGo Wallet Review" 5/5 What do you like best about BitGo? 1 \> Security : This reduces the risk of unauthorized access and ensures that transactions are secure. 2 \> Institutional Focus: The wallet is designed with institutional clients in mind, offering features like compliance tools, insurance, and custodial services. Review collected by and hosted on G2.com. What do you dislike about BitGo? I Liked Everything About Bitgo but I think For me Cost matter some time. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? They Give me Multi-Currency support & Provide The Best Security out of everyone. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Matias Ezequiel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias Ezequiel S.") MS Matias Ezequiel S. Rysk Analist Small-Business (50 or fewer emp.) 8/19/2024 "A good Alternative" 3.5/5 What do you like best about BitGo? Intuitive and a Solid new project for crypto investments Review collected by and hosted on G2.com. What do you dislike about BitGo? Needs more attention in CS but overrall is fine for a new CEX Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? Has a solid backround and display to see every asset on it Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ranveer P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranveer P.") RP Ranveer P. Manager Group Control Information Services Enterprise (\> 1000 emp.) 3/2/2023 "Peace of Mind and Protection Against Theft" 3.5/5 What do you like best about BitGo? I love using Bitgo, I can easily manage my cryptocurrencies on the platform, besides, the multi-signature system provides additional security for us Review collected by and hosted on G2.com. What do you dislike about BitGo? I don't see any downside except BitGo uses a single server to process transactions, which can become a vulnerability in case of failures or attacks. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? Bitgo provides cryptocurrency wallet and asset management services that allow us to store, send and receive cryptocurrencies securely and conveniently. They provide their clients with a high level of security through multi-signature and vault storage, which reduces the risk of asset theft. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mariano R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariano R.") MR Mariano R. Senior Software Developer Small-Business (50 or fewer emp.) 6/13/2022 "Elegant UI, poor customer service" 3/5 What do you like best about BitGo? The UI interface is elegant and quite fast. It has 2FA and IP checks built in that it's a must in the crypto business, and a good workflow to authorize different users within an organization to access to different features. Review collected by and hosted on G2.com. What do you dislike about BitGo? Bad customer services. We had a claim that took days to be resolved. The sync between some blockchains and the API / UI doesn't work and they don't do anything about it, we reported many times that the Avalanche integration was not working, funds poured into a wallet in an Avalenche testnet were never reflected, how you can develop products around the BitGo API if you cannot test the features in a testnet first? Finally, documentation is also a problem, took me hours to realize how to map some test coins into real testnets, like GTETH which means ETH on the Goerli testnet, at first glance you don't know whether those names correspond to a blockchain (that is not ETH), a token.. or whatever. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? As the name suggests, they are custodians of crypto assets, taking care especially of the security aspects of it, providing different APIs and UIs to allow companies with many employees to interact with these assets with different roles. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arjun V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjun V.") AV Arjun V. Chief Operating Officer & Co-Founder Financial Services Small-Business (50 or fewer emp.) 4/5/2019 "Gives a reliable experience and an additional layer of security" 4/5 What do you like best about BitGo? We can be slightly more peaceful considering the fact that Bitgo is our partner and they are doing everything to keep the Assets safe. So if we perform our duty and ensure secure systems at our end, we can be sure that all our assets are protected twice. Setting velocity limits, ensure our losses are limited. Review collected by and hosted on G2.com. What do you dislike about BitGo? Very Expensive. Especially in the bear market where exchanges are finding it difficult to survive and many popular exchanges closing, bitgo fees is a big burden for a growing exchange. Instead of charging a a % fee which increases linearly, it would be great if there are fee tiers. It is in Bitgo's advantage to ensure profitability of their clients. We appreciate that Bitgo has worked hard to launch multiple coins in the last one year and we also understand the technical limitations, but till more coins need to be supported. Review collected by and hosted on G2.com. Recommendations to others considering BitGo: If you are starting or running an exchange, going with Bitgo may be heavy on your expenses, but takes care of big security headaches. Review collected by and hosted on G2.com. What problems is BitGo solving and how is that benefiting you? We are a Cryptocurrency Exchange started in 2017, launched in April 2018. We are using Bitgo to support all our coins and they have played a significant role in our growth. By using Bitgo we are able to support multiple coins without getting into the details and vulnerabilities of each coin. It is not exactly a plug and play solution, but still for a startup operating in Crypto space using Bitgo solution saves months of hard-work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Cryptocurrency Wallets](https://www.g2.com/categories/cryptocurrency-wallets)[Blockchain as a Service](https://www.g2.com/categories/blockchain-as-a-service)[Cryptocurrency Custody](https://www.g2.com/categories/cryptocurrency-custody) ##### Explore More [Which insurance policy administration platforms streamline quoting, binding, rating and renewal processes efficiently for carrier teams?](https://www.g2.com/discussions/which-insurance-policy-administration-platforms-streamline-quoting-binding-rating-and-renewal-processes-efficiently-for-carrier-teams)[What K-12 student information systems have the best reviews from private school administrators?](https://www.g2.com/discussions/what-k-12-student-information-systems-have-the-best-reviews-from-private-school-administrators)[Which community association management tools support ACH payments and automated late fee processing?](https://www.g2.com/discussions/which-community-association-management-tools-support-ach-payments-and-automated-late-fee-processing) [What is the top-rated invoice management solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-invoice-management-solution-for-enterprises)[Is Cerner Pharmacy worth it for pharmacy management?](https://www.g2.com/discussions/is-cerner-pharmacy-worth-it-for-pharmacy-management)[Pros and Cons Details](https://www.g2.com/products/bitgo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)