Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"The most frustrating piece of software I've ever used"
0/5
What do you like best about Bitdefender GravityZone XDR?

I'm sure the actual product works functionally, but I really can't tell. The account management part is bad enough to not care at this stage. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

The process of logging in to the account is riddled with cul-de-sacs and bugs and there are inexplicable instances of the product switching off with no warning at all. There's no view across accounts and terrible UIX when trying to complete tasks. It's almost impossible to get an actual human being to support on issues and the overall experience is incredibly frustrating. Don't use this product. In fact, this is my final attempt to try and elicit some sort of contact (and refund) from the company. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Please go for it"
5/5
What do you like best about Bitdefender GravityZone XDR?

I love how they remove the potential threats to my system. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

There are too many ads and keeps popping up often. Review collected by and hosted on G2.com.

Hugo M.
HM
Hugo M.
Especialista em suporte de TI
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A good option for the security of your business."
4.5/5
What do you like best about Bitdefender GravityZone XDR?

It is very interesting how you can manage GravityZone features and actions on the site, where you have the possibility, for example, to put their system into different groups or profiles and decide whether they should enable or disable certain features. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Exporting data from the web interface is definitely not very easy and intuitive, currently it is too "manual" and it takes a lot of time to do. A greater automation of this feature would be very useful. Review collected by and hosted on G2.com.

Juliet M.
JM
Juliet M.
Project Lead
Small-Business (50 or fewer emp.)
"“A leading cyber security platform”"
5/5
What do you like best about Bitdefender GravityZone XDR?

Bitdefender Advanced Threat Intelligence have proved to be great protecting software for my business network. It provides me with great endpoint protection through over 30 prevention modules. It helps me by protecting my network servers in any kind of cloud consistently and protects all devices in the environment. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

To have unlimited VPN access I have to make separate subscription. it sometimes miss uncommon samples. Malware detection is often flawed in my network. Installation on more than one device presents problems. I really find the customer support response pathetic. Review collected by and hosted on G2.com.

ST
Stephen T.
IT Manager
Mid-Market (51-1000 emp.)
"Very solid business endpoint"
5/5
What do you like best about Bitdefender GravityZone XDR?

The best thing about Bitdefender is its ease of use and setup. With the cloud based product you can setup agents on your machine with specific policies for your environment. The most secure endpoint I have ever used. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Removal of PC's from your licenses and running tasks is a bit cumbersome from the cloud console. Review collected by and hosted on G2.com.

Eleanor D.
ED
Eleanor D.
Information Technology Staff
Enterprise (> 1000 emp.)
"Control the security in your system"
4.5/5
What do you like best about Bitdefender GravityZone XDR?

We have managed to reduce the amount of spam and unsolicited email with the installation of this software. We received a lot of quantity before having it installed and in the end it was very annoying to have to check which emails are really important and which are simply spam without anything relevant.

It also has the facility to increase or reduce certain layers of security, since its levels of protection against malware or viruses are widely modifiable, which allows to be flexible and adapt security as you want. This helps us to decide the level of protection we want in each element of our system. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

The initial configuration from my point of view is somewhat complicated for the administration of patches that involve the presence of certain certificates. This means that you have to spend time reviewing and adapting the configuration so that the operation is correct.

On the other hand, the implementation and monitoring systems are somewhat complicated to understand, it could be simplified so that their execution and understanding is easier for the user. Review collected by and hosted on G2.com.

GS
Gregor S.
IT System Administrator / IT Consultant
Small-Business (50 or fewer emp.)
"GravityZone - nearly a "set-up and forget" product"
5/5
What do you like best about Bitdefender GravityZone XDR?

It's lightweight and doesn't use so many ressources on the endpoints when running in background like all other products i have used so far. There are similar products but at time of purchase it had the "best" or the "easiest" UI and the price is fair. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

GravityZone UI is really simple and in my oppinion sometimes it's a bit too simple. However you're able to configure everything you need to protect your devices. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Solid option for Anti-Virus"
4.5/5
What do you like best about Bitdefender GravityZone XDR?

Bitdefender is a well-known anti-virus method. It uses a small load of CPU which is great as it doesnt put alot of stress on the PC. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Not much at this point, it has a lot of features and the cloud version is a great all-in-one management center. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Far from perfect"
2.5/5
What do you like best about Bitdefender GravityZone XDR?

It appears to be fairly good at the most important thing it does (keeping computers malware free) and it lighter weight than many other solutions, and its presence on endpoints is not super noticable and can be managed centrally. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

The automatic product updates always seem to have issues, at any one time over half of our endpoints will have errors with updates, despite being online. They don't have a stable download link, so we can embed the link in our installer scripts or onboarding. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easiest way to secure your computer"
4.5/5
What do you like best about Bitdefender GravityZone XDR?

Really easy-to-use solutions for laptops, virtualized environments. Have global protective network with large quantity of nodes, to extract malware patterns using machine learning. II have tried new solution - Security for AWS, really scalable and quick. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Basic antivirus needs are pretty useful and cheap, but more intelligent solution(GZ Elite for example) can be pricey. Review collected by and hosted on G2.com.