DM

Diego M.

Systems Administrator

Small-Business (50 or fewer emp.)

5/13/2022

"Good endpoint protection, but features could be better compared to other available solutions."

3/5

What do you like best about Bitdefender GravityZone XDR?

Effective and thorough endpoint protection. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Endpoints would routinely disappear from the panel or would appear as offline. Price was another reason we moved to Webroot's solution. For the price, we felt we got more from Webroot. Review collected by and hosted on G2.com.

Recommendations to others considering Bitdefender GravityZone XDR:

If you're considering them, see if GravityZone is a match for your organization. For the number of licenses we needed, we felt a better value was available by switching to Webroot's endpoint protection. While we don't like that Webroot is OpenText-owned, the product is good. Review collected by and hosted on G2.com.

What problems is Bitdefender GravityZone XDR solving and how is that benefiting you?

Protecting servers and workstations within internal networks as well as remote endpoints. Review collected by and hosted on G2.com.

EC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/14/2022

"Bitdefender works"

5/5

What do you like best about Bitdefender GravityZone XDR?

We like the monthly billing based on actual usage. It is easy to manage the groups and profiles when working with many customers or departments. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

It is not quick and easy to get a status of where potential issues are located. Navigation requires going through several layers of menus to get the information. Review collected by and hosted on G2.com.

JH

Jon H.

Owner

Small-Business (50 or fewer emp.)

6/16/2022

"One of the most robust and modular NGAV's out there"

5/5

What do you like best about Bitdefender GravityZone XDR?

Modular control of everything from device controls to scan frequencies. Reports are easily setup to email directly to clients for their peace of mind and shows BDGZ is working as it should Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

I do not like how the UI can be difficult to learn. Review collected by and hosted on G2.com.

NA

Naveed A.

Infrastructure Analyst

Mid-Market (51-1000 emp.)

8/1/2021

"more protective and trusted firewall for an OS"

4.5/5

What do you like best about Bitdefender GravityZone XDR?

Central portal provided by bitdefender really stands out. It's easy to install software. It automatically shuts down the OS Fw and takes it over.

Every machine can be managed from a central portal.

Policies can be established and assigned to all or individual machines.

Feature of providing weekly reports in email.

Graphical representation is a nice way to understand user's IT habits provided in centra portal. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Sometimes it blocks legit VPN connections. Central portal should have more options.

Bitdefender should be integrated with SSO and user should be given a way to see his activites.

There should be a more easy to drag and drop applications in the portal. Review collected by and hosted on G2.com.

Recommendations to others considering Bitdefender GravityZone XDR:

Everyone should try this Endpoint firewall for once for their organization.

It really blocks all maligned web content and spam or virus softwares to run in background. Review collected by and hosted on G2.com.

What problems is Bitdefender GravityZone XDR solving and how is that benefiting you?

We have been using this in our company of around 500 employees.

Every machine has it installed. It gives error for any malware installed or any virus downloaded or accepted from USB.

Central portal provides a clear way of managing machines and which machine is running a harmful software.

you can apply different policies to different machines eg. remote vs stationary machines.

Bitdefender gives the opportunity for real time detection. Review collected by and hosted on G2.com.

MZ

Mike Z.

Systems Administrator

Mid-Market (51-1000 emp.)

12/8/2021

"Very happy with BitDefender Endpoint Protection"

5/5

What do you like best about Bitdefender GravityZone XDR?

BitDefender has a very intuitive and feature rich management console. Also easy to deploy and easy to configure policies. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Inability to see the username associated with a computer name of a protected endpoint. Review collected by and hosted on G2.com.

DM

Daniel M.

Network Technician

Mid-Market (51-1000 emp.)

12/14/2021

"Fairly sufficient A/V solution with frustrating interface and management"

3.5/5

What do you like best about Bitdefender GravityZone XDR?

Easy to deploy and manage from endpoints. Good protection. Good on-access scanning. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Terrible dashboard and administrative GUI. Navigation is cumbersome. Unable to quarantine or manage endpoints directly from admin console. Review collected by and hosted on G2.com.

DC

Debabrata C.

Market Research Analyst

Mid-Market (51-1000 emp.)

7/19/2021

"A Shield for your device to protect against any threats."

5/5

What do you like best about Bitdefender GravityZone XDR?

I love the way they have priced their product. I like the way it secures my devices against any potential threats. It scans for any types of threats and eliminates them without me doing it manually. It protects my network servers and offers free limited VPN to me, which is absolutely fantastic. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

I'm not too fond of how they charge so much for unlimited VPN. The interface of this software is a bit confusing and not much user-friendly. Their customer service is not at all good, and they should work on that. Review collected by and hosted on G2.com.

Recommendations to others considering Bitdefender GravityZone XDR:

I would request the new users to take time getting used to this software as the interface is not much user-friendly. Review collected by and hosted on G2.com.

What problems is Bitdefender GravityZone XDR solving and how is that benefiting you?

It secures our system and provides background scans that eliminate any threats to our computer. It also offers additional features such as microphone protection, work mode, safe pay browser, which makes it more valuable. It provides limited VPN usage, which is needed sometimes Review collected by and hosted on G2.com.

BM

Balaji Ganesh M.

Senior Engineer - Product Security

Enterprise (> 1000 emp.)

10/25/2021

"One of the Compact business AV - Bitdefender"

4.5/5

What do you like best about Bitdefender GravityZone XDR?

I liked the centralized console that eases most of the admin activities for any person who handles AV configuration. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

I think they can improve a bit on their TAC services. It takes a lot of time to get hold of a representative from the bit-defender end for technical assistance. Review collected by and hosted on G2.com.

Recommendations to others considering Bitdefender GravityZone XDR:

It is a good product for handling AV, but when considering other solutions one should review market leaders before taking a decision. Review collected by and hosted on G2.com.

What problems is Bitdefender GravityZone XDR solving and how is that benefiting you?

We mostly used it as our anti-virus with a basic pack, but one can leverage their advanced offering such as HIDS and behavior analytics for improved defense in depth. Review collected by and hosted on G2.com.

RL

Rommel L.

Sr IT Suppport

Enterprise (> 1000 emp.)

6/24/2021

"Worth every cent"

5/5

What do you like best about Bitdefender GravityZone XDR?

I like this app for the following features

- Easy to set up

- Big help for securing devices

- Available any time and every kind of device

- Easy to manage by Admin

- Easy to troubleshoot whenever there is an issue

- Can custom folder, device, or link restrictions

- Can integrate with any Operating system

- Documentations available on their website

- Active community whenever you have questions or FAQ

- Support available 24/7 for business accounts.

- Policy can attach with AD OU

- Great infographics

- Easy to pull out records, logs, or reports Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

The thing I don`t like about this app is when you need to re-install, you will be needing to remove everything even going to Safe mode just to ensure there will be no remnant files that will cause installation failure. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/19/2021

"BitDefender"

4.5/5

What do you like best about Bitdefender GravityZone XDR?

GravityZone gives you a central interface from which you can manage your licenses, updates and installations. It is convenient, and two-factor authentication makes i secure. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

BitDefender's GravityZone is not easy to navigate. Finding computers requires multiple clicks of the mouse. Reports are not easily available and not truly customizable. Some of the default options are irritating. For instance, access to network printers is disabled by default. Review collected by and hosted on G2.com.