Shakila Bee S.
SS
Shakila Bee S.
Technical Support Coordinator
Computer & Network Security
Small-Business (50 or fewer emp.)
"Outstanding Protection and Seamless Management"
5/5
What do you like best about Bitdefender GravityZone XDR?

its excellent protection and threat detection,Centralized management and scalability,balanced security and performance Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

setup and configuration can be complex,price is on higher side,occasional false positive and extra overhead Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Effective security solution for everyday use"
3.5/5
What do you like best about Bitdefender GravityZone XDR?

I like that Bitdefender GravityZone provides strong protection without noticeably slowing down the system The centralised dashboard makes it easy to manage multiple devices, and the real-time threat detection works reliably in the background Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Occasionally, the updates require a system restart, which can be inconvenient during working hours The initial setup process also feels a bit complex for non-technical users The firewall module in Windows relies on the built-in Windows Firewall, which limits advanced control Additionally, the update process sometimes fails or requires multiple attempts, and occasional restarts can be disruptive during work. Review collected by and hosted on G2.com.

MA
Marco A.
Cybersecurity analyst
Small-Business (50 or fewer emp.)
"An easy-to-deploy and valuable EDR/XDR Solution"
4.5/5
What do you like best about Bitdefender GravityZone XDR?

The ease of deployment and administration; the enrichment of information on the dashboard about risks and vulnerabilities affecting the organization; performance and lightness of agents Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Quite a lot of false positives; Incident analysis and management to be improved; Integration with third party platforms to be increased Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Powerful EDR, Firewall & Web Filters with Seamless Ninja RMM Integration"
5/5
What do you like best about Bitdefender GravityZone XDR?

EDR firewall and web filters also the integration with ninja rmm Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

its a extra system to manage and it requires a full time person looking at the feature rich dashboard Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Comprehensive Endpoint Protection and Centralized Management with Bitdefender GravityZone"
4/5
What do you like best about Bitdefender GravityZone XDR?

Bitdefender GravityZone is a comprehensive cybersecurity platform offering advanced endpoint protection, ransomware mitigation, and centralized management for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

nothing for now make it little more cost friendly Review collected by and hosted on G2.com.

MT
Misty T.
virtual Implementation Division Lead , Cybersecurity Engineer
Mid-Market (51-1000 emp.)
"Supports Old Systems, but UI Needs Major Improvement"
2.5/5
What do you like best about Bitdefender GravityZone XDR?

I like that Bitdefender GravityZone supports macOS and old servers and computers. It also works well with Huntress, which is helpful. The initial setup was fairly simple. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

I dislike the horrible UI and terrible notifications. Literally everything could be improved. Review collected by and hosted on G2.com.

Julius  M.
JM
Julius M.
ICT Assistant
Small-Business (50 or fewer emp.)
"Bitdefender Review"
4.5/5
What do you like best about Bitdefender GravityZone XDR?

I love it's ability to continuously assess and detect threat actors and vulnerability with my network and apply the necessary patches. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

There isn't much I dislike about Bitdefender Review collected by and hosted on G2.com.

Rafic H.
RH
Rafic H.
Network Engineer
Small-Business (50 or fewer emp.)
"Powerful endpoint protections"
5/5
What do you like best about Bitdefender GravityZone XDR?

Handles emerging threats and can protect unpatched applications, or ones that can't be patched, from security vulnerabilities. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

Logs are cumbersome to review, especially after scheduling tasks Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Confusing Product Mix with Little Support"
1/5
What do you like best about Bitdefender GravityZone XDR?

I love the integration and the dashboard for management. Menus are confusing though, and you're hit with ads for other products instead of information when you first enter Gravity Zone. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

It's a very confusing product mix. We moved to GravityZone for small-business, thinking it would do more for us. Turns out the less expensive, dedicated Small Business portal is actually better, and includes VPN and mobile device management. VPN is not even available with Gravity Zone, and adding mobile devices is expensive.

Impossible to get a sales person though, as they priritize home users (which get both phone and chat support) over their business users. Business customers need to send in an email and wait up to 48 hours for a reply. Seems odd to me that they provide more support for individual users than their higher paying business customers, but what do I know?

The product is easy to install, but challenging to manage. I had to uninstall it just to print from my local printer. Finally figured out how to configure their firewall for printing, but have not yet figured out how to tell the system I am on a protected network, not a public one. Nothing, so far, seems to be able to address that and support, as mentioned, is minimal at best.

Also, the cost to add mobile devices on Gravity Zone is expensive, so we have had to keep Norton on those. Strangely, their dedicated Small Business portal pricing includes them.

Have used the product frequently since installing and it is very powerful, but we may end up switching after the dissapointing lack of product support. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Bitdefender GravityZone is amazing for small security teams"
5/5
What do you like best about Bitdefender GravityZone XDR?

Bitdefender GravityZone is the perfect solution for small teams like us. The maintenance is low as the platform is running on managed cloud-based infrastructure. The level of integration and automation, in the scope of a XDR, is great. With all information, including EntraID and other sources, pulled into one incident report it makes it straight forward to work on alerts. Last but not least we cover all layers of endpoint security in one product, which again makes it easy to manage features and configuration. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone XDR?

It took us a noteworthy amount of time to find the perfect confiuguration for endpoints of developers, as they handle large mounts of small files daily in their build-routines and repositories. Review collected by and hosted on G2.com.