Having worked with BIS trainer software for over a decade I continue to be impressed with the amount of high-quality customer service and support they provide. This has allowed us to expand our service offerings to our clients in a variety of forms and functions. Training is continually updated on their website that addresses the needs of both our internal and external clients. This is extremely important in my role overseeing Corporate Training at Medicine Hat College.

The tech support is amazing and the BIS team addresses all of the unique issues that we continue to bring their way. I will continue to recommend their products and software solutions, and if you are in business in the area of human resources, training & development, operations, occupational health & safety, logistics, or management, you should seriously take a look and learn how their solutions will benefit you and your organization. Review collected by and hosted on G2.com.

I cannot think of anything specific that I dislike. Ultimately we would like to develop more training options through the platform, however, those issues fall more on our end and waiting for our clients and have nothing directly to do with BIS. Review collected by and hosted on G2.com.

the time to get our specific requirements sorted and a clear path to resolve it Review collected by and hosted on G2.com.

Nothing with the team we dislike at all. Review collected by and hosted on G2.com.

The customization features are the best! I love that you can create your own forms! Review collected by and hosted on G2.com.

Nothing really that I can comment on at this time Review collected by and hosted on G2.com.

Quick response to issue requests. Customer service response and solutions was very good Review collected by and hosted on G2.com.

Had some issues pulling some reports. There could be an easier way. Review collected by and hosted on G2.com.

We have worked with BIStrainer for nearly five years as a content provider partner and have had an incredibly positive experience with their professionalism and software products. They continue to improve their offerings and we get excellent feedback from clients regarding customer support and services when viewing our courses. Would highly recommend BIS! Review collected by and hosted on G2.com.

During our partnership with BIStrainer we have not had any negative comments from our clients regarding usage of products and our courses. BIS is quick to respond and offer a great service. Review collected by and hosted on G2.com.

Rapid response. Always come with solutions. Review collected by and hosted on G2.com.

Non Applicable. Challenges to uptake have been on our end. Review collected by and hosted on G2.com.

Excellent customer service, easy-to-use setup, and intuitive design that is user-friendly for the end user. Review collected by and hosted on G2.com.

System has a ton of functionality which means a steep learning curve when implementing it. Review collected by and hosted on G2.com.

As stated, very professional, listened to our concerns and provided solutions. Very good customer support. Review collected by and hosted on G2.com.

Have not encountered any at this time.... Review collected by and hosted on G2.com.

The problem that BISTrainer has solved for me is providing Learning and development leaders like myself a modern tool to be able to provide our workforce the education they deserve in a modernized approach. Too many times the limitations of “we have a corporate LMS” restrict content creators to be agile, and efficient and getting the workforce the “ONGOING” resources they need. We have worked with BISTrainer to create a parent/child relationship with our client's corporate LMS so both initiatives can be accomplished. We love it as well as our students…. Review collected by and hosted on G2.com.

The learning curve for our students is a bit overwhelming when identifying what topics are mandatory vs optional. This I believe is an administrative issue that can be easily resolved when first setting up your company's training matrix. Review collected by and hosted on G2.com.

We had unique needs and wants that BIS Trainer customized for us. We are not in the safety industry and BIS was willing to take on the challenge. The staff is experienced and professional. Just an email away for any assistance. Review collected by and hosted on G2.com.

The restriction of some customization within the LMS but understand that some pieces are designed for common use and are part of the backbone of the program. Review collected by and hosted on G2.com.