MS
Mitchell S.
IM Project Manager
Airlines/Aviation
Enterprise (> 1000 emp.)
"Salesforce.com development"
4.5/5
What do you like best about Birlasoft?

I appreciate the knowledge the team has demonstrated and the willingness to listen. I like the way they have become a partner on the project and not just an order-taker waiting for their next command. The team has worked very hard to develop a side-by-side relationship with our business. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Nothing at this point. Review collected by and hosted on G2.com.

RB
Riley B.
Senior Manager - Business Development
Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Good business and technical know how"
4.5/5
What do you like best about Birlasoft?

I have worked with Birlasoft for my large SFDC implementation. Birlasoft has massive reach and width/depth of technological and business expertise, has a deep bench and can put people on premise very quickly. Has some really good people with serious business knowledge and know how Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Custom code lacked clarity Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Birlasoft is the path to success"
4.5/5
What do you like best about Birlasoft?

After working with various off-shore vendors, Birlasoft has risen to the top. They consistently provide capable technical resources, are willing to go above and beyond, and continue to impress me with their turn-around-time (time from request to working prototype). Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

While Birlasoft resources are some of the best Salesforce developers I have ever worked with, they struggle at times with myopic thinking - and need a bit of strategic direction. Of course, none of that has hindered their ability to deliver what was asked of them. Review collected by and hosted on G2.com.

DJ
Daniel J.
Senior Account Executive
Information Technology and Services
Mid-Market (51-1000 emp.)
"Key Strategic Implementation Partners"
4.5/5
What do you like best about Birlasoft?

Birlasoft was a key strategic implementation partner for me in the past on several Global 500 accounts. They are well-penetrated into the C-suite and their partners are strong in strategy and sales. They can deploy large teams to tackle big problems and easy folks to deal with. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Had some difficulty getting resources staffed Review collected by and hosted on G2.com.

KH
Katie H.
Senior Manager - Business Development
Capital Markets
Mid-Market (51-1000 emp.)
"Solid Salesforce Expertise "
4.5/5
What do you like best about Birlasoft?

Birlasoft’s Salesforce expertise was overall pretty solid. Their client used them for a Salesforce support portal and Integration platform. They came in with some best practices and helped steer the client in the right direction. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Code used in lieu of standard functionality Review collected by and hosted on G2.com.

RS
Randy S.
Senior Systems Analyst Business Solutions
Information Technology and Services
Enterprise (> 1000 emp.)
"Architect, Configure, and Deploy SFDC Service Cloud"
5/5
What do you like best about Birlasoft?

The team developers, analysts and managers is very professional and clearly focused on our goals and objectives. I like that they are able to say, "no", at the appropriate times, and help the employee team also stay focused. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

I have nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great team - Salesforce implementation and support"
5/5
What do you like best about Birlasoft?

The Birlasoft team is heavily involved in our SFDC implementation and efforts to move Siebel functionality into SFDC. The team has proven to be highly knowledgeable in this space. They have shown great flexibility in terms of accepting larger projects and working on complex requirements. At the same time, they are capable of advising of potential pitfalls in functional requirements or unrealistic timelines.

All in all, it's a pleasure to work with the development team as well as the leadership. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

No major complaints. Review collected by and hosted on G2.com.

CS
Chase S.
Senior Account Manager
Computer & Network Security
Small-Business (50 or fewer emp.)
"Thought Leaders, understand business very well"
5/5
What do you like best about Birlasoft?

What I like is that they come with real tangible examples to illustrate challenges, issues or questions we may have so we can visualize and end result from real users.. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

Don't dislike anything Review collected by and hosted on G2.com.

TT
Tim T.
Director
Electrical/Electronic Manufacturing
"Adept SFDC Implementers "
4.5/5
What do you like best about Birlasoft?

The client had several problems with Multi sign on’s with the existing Siebel Platform. Birlasoft resources engaged from the start and helped in using SFDC.. There was a increasing User adoption. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

______ Review collected by and hosted on G2.com.

JK
Jeff K.
Executive Vice President
Information Technology and Services
Mid-Market (51-1000 emp.)
"Pleasure to work with."
4.5/5
What do you like best about Birlasoft?

We engaged with Birlasoft at a crucial time when our Dealer management system was haywire. Birlasoft helped us by reducing registration times by 20% by leveraging Salesforce.com’s Sales cloud functionalities. This was a great achievement. Review collected by and hosted on G2.com.

What do you dislike about Birlasoft?

N/A Review collected by and hosted on G2.com.