# Top 10 Trustpilot Alternatives & Competitors (262)3.4 out of 5 Thousands of users compare Trustpilot with other Review Management Software tools to find the best fit for their team or business. Review Management Software is used by teams seeking time saving, powerful platforms with features like response types, third-party integrations, and customer service, according to G2 reviews. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to Trustpilot is [Birdeye](https://www.g2.com/products/birdeye/reviews), rated ~4.7 stars on G2 from 4070+ reviewers. It is frequently praised for helpful and review management. Other well-known alternatives to Trustpilot are: - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) – known for customer support and review management (G2 star rating ~4.2) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) – highly rated for customer support and helpful (G2 star rating ~4.8) - [Yotpo](https://www.g2.com/products/yotpo/reviews) – offers customer support and helpful (G2 star rating ~4.3) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) – best suited for teams that need reputation management and visibility growth (G2 star rating ~4.7) Browse top options below. Based on G2 review data, Trustpilot is most commonly used in industries like [Review Management Software](https://www.g2.com/categories/review-management-software), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Trustpilot - Birdeye - Bazaarvoice - Reviews.io - Yotpo - Shopper Approved - Feefo - ResellerRatings - Reputation ## Top 10 Alternatives to Trustpilot Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Trustpilot stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Computer Software, and Information Technology and Services, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") ](https://www.g2.com/products/birdeye/reviews) [ Birdeye ](https://www.g2.com/products/birdeye/reviews) By [Birdeye](https://www.g2.com/sellers/birdeye) [ 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews#reviews) Product Description Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Reviewers say compared to Trustpilot, Birdeye is: Easier to do business with Better at support Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") ](https://www.g2.com/products/bazaarvoice/reviews) [ Bazaarvoice ](https://www.g2.com/products/bazaarvoice/reviews) By [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice) [ 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews#reviews) Product Description Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey. Reviewers say compared to Trustpilot, Bazaarvoice is: Better at support Easier to do business with Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/d0cd1b70034667ce9659a6bd9ca996a4/reviews-io.png "Product Avatar Image") ](https://www.g2.com/products/reviews-io/reviews) [ Reviews.io ](https://www.g2.com/products/reviews-io/reviews) By [clearer.io](https://www.g2.com/sellers/clearer-io) [ 4.8/5(652) ](https://www.g2.com/products/reviews-io/reviews#reviews) Product Description Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients. Reviewers say compared to Trustpilot, Reviews.io is: Better at support Easier to do business with Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") ](https://www.g2.com/products/yotpo/reviews) [ Yotpo ](https://www.g2.com/products/yotpo/reviews) By [Yotpo](https://www.g2.com/sellers/yotpo) [ 4.3/5(265) ](https://www.g2.com/products/yotpo/reviews#reviews) Product Description Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally. Reviewers say compared to Trustpilot, Yotpo is: Better at support Easier to do business with Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/6c23a40ae3474032fad719a5ba2cdddf/shopper-approved.png "Product Avatar Image") ](https://www.g2.com/products/shopper-approved/reviews) [ Shopper Approved ](https://www.g2.com/products/shopper-approved/reviews) By [Shopper Approved](https://www.g2.com/sellers/shopper-approved) [ 4.7/5(239) ](https://www.g2.com/products/shopper-approved/reviews#reviews) Product Description Shopper Approved is a customer rating and review service. Reviewers say compared to Trustpilot, Shopper Approved is: Easier to do business with Better at support Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/38b3823271801ead7070179d840ad8fb/feefo.png "Product Avatar Image") ](https://www.g2.com/products/feefo/reviews) [ Feefo ](https://www.g2.com/products/feefo/reviews) By [Feefo](https://www.g2.com/sellers/feefo) [ 4.6/5(155) ](https://www.g2.com/products/feefo/reviews#reviews) Product Description Feefo is an independent reviews and insight platform dedicated to enhancing customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. Reviewers say compared to Trustpilot, Feefo is: Better at support Easier to do business with Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/bdacd297aab2e11d4bc8a8be9bf19b83/resellerratings.png "Product Avatar Image") ](https://www.g2.com/products/resellerratings/reviews) [ ResellerRatings ](https://www.g2.com/products/resellerratings/reviews) By [ResellerRatings](https://www.g2.com/sellers/resellerratings) [ 4.4/5(82) ](https://www.g2.com/products/resellerratings/reviews#reviews) Product Description ResellerRatings is a retail commerce reviews site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase for customer sentiment analysis and UGC syndication through the world’s largest search channels. The ResellerRatings Reviews Suite of tools provides a full spectrum UGC solution from product reviews, seller ratings, social Q&A to visual marketing. Reviewers say compared to Trustpilot, ResellerRatings is: Easier to do business with Better at support Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/26840d0dfd54aa556644e88eb0d911cc/reputation.jpg "Product Avatar Image") ](https://www.g2.com/products/reputation/reviews) [ Reputation ](https://www.g2.com/products/reputation/reviews) By [Reputation](https://www.g2.com/sellers/reputation) [ 4.5/5(2,469) ](https://www.g2.com/products/reputation/reviews#reviews) Product Description Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Reviewers say compared to Trustpilot, Reputation is: Easier to do business with Better at support Better at meeting requirements Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image") ](https://www.g2.com/products/podium/reviews) [ Podium ](https://www.g2.com/products/podium/reviews) By [Podium](https://www.g2.com/sellers/podium) [ 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews#reviews) Product Description Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Reviewers say compared to Trustpilot, Podium is: Easier to do business with Better at support Better at meeting requirements Categories in common with Trustpilot: [ Online Reputation Management ](/categories/online-reputation-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/190b2959827c47854d99f79a60f06ed0/skeepers-ratings-reviews.jpg "Product Avatar Image") ](https://www.g2.com/products/skeepers-ratings-reviews/reviews) [ SKEEPERS Ratings & Reviews ](https://www.g2.com/products/skeepers-ratings-reviews/reviews) By [Skeepers](https://www.g2.com/sellers/skeepers) [ 4.1/5(33) ](https://www.g2.com/products/skeepers-ratings-reviews/reviews#reviews) Product Description SKEEPERS Ratings & Reviews is an innovative solution to collect and share both customer and product reviews. Reviewers say compared to Trustpilot, SKEEPERS Ratings & Reviews is: Better at meeting requirements Easier to do business with Better at support Categories in common with Trustpilot: [ Review Management ](/categories/review-management-software)[ Online Reputation Management ](/categories/online-reputation-management) ## Trustpilot Alternatives FAQs Generated using AI ### What are the best alternatives to Trustpilot? The best alternatives to Trustpilot based on G2 user ratings and review counts are [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) (4.2/5 stars, 809 reviews), [Reviews.io](https://www.g2.com/products/reviews-io/reviews) (4.8/5 stars, 644 reviews), [Yotpo](https://www.g2.com/products/yotpo/reviews) (4.3/5 stars, 265 reviews), [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) (4.7/5 stars, 235 reviews), [Feefo](https://www.g2.com/products/feefo/reviews) (4.6/5 stars, 131 reviews), [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) (4.4/5 stars, 82 reviews), [Reputation](https://www.g2.com/products/reputation/reviews) (4.6/5 stars, 2469 reviews), [Birdeye](https://www.g2.com/products/birdeye/reviews) (4.7/5 stars, 4065 reviews), [Podium](https://www.g2.com/products/podium/reviews) (4.5/5 stars, 2108 reviews), and [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) (4.1/5 stars, 33 reviews). These alternatives outperform Trustpilot's 3.4/5 star rating across 258 reviews and are rated better in ease of administration, customer support, meeting requirements, usability, setup, and ease of doing business. ### What features do alternatives offer that Trustpilot does not? Alternatives to Trustpilot offer several features not available in Trustpilot, including Community Q&A (native in Bazaarvoice, Reviews.io, Yotpo, Shopper Approved, Feefo, ResellerRatings), Digital Media Monitoring (native in Reviews.io, Yotpo, Shopper Approved, Feefo, ResellerRatings, Reputation, Birdeye, Podium), Incentives (native in Bazaarvoice, Reviews.io, Yotpo, Shopper Approved, Feefo, ResellerRatings, SKEEPERS Ratings & Reviews), Revenue Reporting (native in Bazaarvoice, Reviews.io, Yotpo, Feefo), Sampling (native in Bazaarvoice, Yotpo, Feefo), Team Workflow (native in Yotpo, ResellerRatings, Reputation, Podium), and Employee Performance (native in ResellerRatings, Podium). ### Which Review Management tools do reviewers recommend instead of Trustpilot? Reviewers recommend alternatives such as [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) for its extensive retail syndication network and comprehensive platform; [Reviews.io](https://www.g2.com/products/reviews-io/reviews) for its excellent customer support and flexible, contract-free approach; [Yotpo](https://www.g2.com/products/yotpo/reviews) for its integrated loyalty and review management with strong eCommerce integrations; [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) for verified reviews and SEO benefits; [Feefo](https://www.g2.com/products/feefo/reviews) for verified purchaser-only reviews and strong customer support; [Reputation](https://www.g2.com/products/reputation/reviews) for centralized review management and social media scheduling; [Birdeye](https://www.g2.com/products/birdeye/reviews) for its AI-powered multi-location marketing platform; and [Podium](https://www.g2.com/products/podium/reviews) for its text-first communication and review automation. These platforms are praised for better customer support, more transparent review verification, advanced features like AI assistance, and more flexible pricing and contracts compared to Trustpilot. ### How does Trustpilot compare to Bazaarvoice? According to G2 data, [Trustpilot](https://www.g2.com/products/trustpilot/reviews) has an average rating of 3.4/5 from 258 reviews, while [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) holds a higher average rating of 4.2/5 from 809 reviews. Dimension scores reveal Bazaarvoice leads Trustpilot by 1.0 point in Better at Meeting Requirements (8.5 vs 7.5), matches in Usability (8.1 each), but trails by 0.4 in Ease of Setup (7.4 vs 7.8). Bazaarvoice scores 0.2 points higher in Ease of Admin (8.0 vs 7.8), 1.6 points higher in Better Support (8.5 vs 6.9), and 1.5 points higher in Ease of Doing Business With (8.3 vs 6.8). Feature-wise, Bazaarvoice offers Community Q&A, Incentives, Revenue Reporting, and Sampling Features, which Trustpilot lacks, while Trustpilot provides Sentiment Analysis. User reviews highlight Trustpilot's strengths in ease of use, reputation management, and SEO benefits. Bazaarvoice users praise its review syndication network, customer support responsiveness, and ease of implementation. Overall, Bazaarvoice demonstrates stronger support and business relationship scores, larger review volume, and richer feature set focused on syndication and sampling, whereas Trustpilot emphasizes SEO and sentiment insights. ### Why do users choose Bazaarvoice over Trustpilot? Users choose [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) over Trustpilot primarily for its superior customer support and extensive syndication network. Bazaarvoice scores 1.6 points higher in Better Support (8.5 vs 6.9) and 1.5 points higher in Ease of Doing Business With (8.3 vs 6.8), reflecting a more positive vendor relationship experience. Its unique features such as Community Q&A, Incentives, Revenue Reporting, and Sampling Programs provide added value for brands seeking to engage customers and amplify reviews across major retail partners like Target and Walmart. Users appreciate Bazaarvoice's ease of implementation and the ability to syndicate reviews seamlessly across multiple platforms, which enhances product visibility and consumer confidence. Bazaarvoice's robust review management and syndication capabilities make it the preferred choice for businesses prioritizing comprehensive review distribution and responsive support. ### Explore Articles [ Which ecommerce platform handles order fulfillment automation well enough that your team stops doing manual SKU lookups? ](https://www.g2.com/discussions/which-ecommerce-platform-handles-order-fulfillment-automation-well-enough-that-your-team-stops-doing-manual-sku-lookups) [ Which database comparison tools provide fast comparisons on large databases without slowing development workflows? ](https://www.g2.com/discussions/which-database-comparison-tools-provide-fast-comparisons-on-large-databases-without-slowing-development-workflows) [ Recommended data monitoring service for startups ](https://www.g2.com/discussions/recommended-data-monitoring-service-for-startups) [ What is the easiest statistical analysis software for someone who is not a data scientist but needs to run meaningful analysis on business data without learning R or Python? ](https://www.g2.com/discussions/what-is-the-easiest-statistical-analysis-software-for-someone-who-is-not-a-data-scientist-but-needs-to-run-meaningful-analysis-on-business-data-without-learning-r-or-python) [ Best HCM platforms for global workforce management ](https://www.g2.com/discussions/what-are-the-best-hcm-platforms-for-global-workforce-management) [ Which Quote-to-Cash software enables accurate revenue recognition and ASC 606 compliance for a finance team that cannot afford to get deferred revenue reporting wrong? ](https://www.g2.com/discussions/which-quote-to-cash-software-enables-accurate-revenue-recognition-and-asc-606-compliance-for-a-finance-team-that-cannot-afford-to-get-deferred-revenue-reporting-wrong) ### Spotlight Categories [ Business Continuity Management (BCM) Software Solutions ](https://www.g2.com/categories/business-continuity-management-software) [ Contact Center Software ](https://www.g2.com/categories/contact-center) [ Threat Intelligence Software ](https://www.g2.com/categories/threat-intelligence)