[
Birdeye Reviews
](https://www.g2.com/products/birdeye/reviews)

[
Birdeye Reviews
](https://www.g2.com/products/birdeye/reviews)

# Birdeye Pricing Overview

[Editedit](https://my.g2.com/birdeye/pricings)

Free Trial

## Birdeye Pricing Key Insights

Last updated on Jul 28, 2026

* * *

Birdeye offers **3 pricing editions** , with pricing details available directly from the vendor. A free trial of **Birdeye** is also available. Review the Birdeye pricing table below to determine which features best align with your requirements. Contact **Birdeye** directly to purchase the software.

* * *

Starter — Contact Us

Growth — Contact Us

Dominate — Contact Us

Rated 4.7 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter

Contact Us

[Request Demo](#)

Improve reputation and rank at the top of local search.

- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
- Messaging AI

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Growth

Contact Us

[Request Demo](#)

Boost sales with tools to engage and convert customers.

- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
- Messaging AI
- Social AI

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Dominate

Contact Us

[Request Demo](#)

Get everything you need to dominate in your local market.

- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
- Messaging AI
- Social AI
- Chatbot AI

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Request a demo and provide a few details to see your customized pricing. 

https://birdeye.com/pricing/?utm\_source=g2crowd&utm\_medium=cpc&utm\_campaign=g2crowd&utm\_term=price\_description&utm\_sfcamp=7011Q000001IhtO

Pricing information for Birdeye is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Birdeye must be conducted with the seller.
Pricing information was last updated on November 20, 2025

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

9 months

### Average Discount

9%

### Perceived Cost

$$$$$

## Birdeye Pricing FAQs

Generated using AI

Is Birdeye free, or does it offer a free trial?

Birdeye does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does Birdeye cost in 2026?

Pricing details for Birdeye are not publicly listed. Users should visit the Birdeye's official pricing page or contact the vendor directly for current pricing information.

Who is Birdeye pricing best suited for?

Birdeye's pricing is best suited for mid-market and enterprise businesses managing multiple locations, based on G2 reviewer demographics skewing heavily toward those segments. Industries most represented include real estate, healthcare, financial services, construction, consumer services, and marketing agencies. G2 reviewers managing 10 to 450+ locations cite Birdeye's centralized dashboard and automation as essential at scale. Agencies reselling reputation management also find strong value in Birdeye's white-label capabilities. Birdeye's Starter tier fits single-location businesses focused on reviews and local SEO, while Growth and Dominate tiers suit organizations needing social media management and AI-driven chat. Small businesses with limited budgets may find per-location pricing a barrier.

What are the key differences between the free and paid versions of Birdeye?

Birdeye offers no permanent free tier. According to G2's pricing data for Birdeye, a free trial is available for evaluation. Birdeye's paid plans span three tiers: Starter covers Reviews AI, Listings AI, and Messaging AI for reputation and local search. Growth adds Social AI for customer engagement and conversion. Dominate, the top tier, includes Chatbot AI for full local market dominance. All pricing requires contacting the vendor for a quote, with custom enterprise pricing available. G2 reviewers frequently note that advanced features like surveys, SMS campaigns, and certain integrations carry additional costs beyond base tier pricing, making total spend higher than the headline tier price suggests.

Is Birdeye considered good value for its pricing?

G2 reviewers overwhelmingly rate Birdeye highly despite frequent cost complaints, signaling a premium tool that delivers measurable ROI. Phrases like 'worth every penny,' 'pays for itself,' and 'competitive pricing' appear across dozens of reviews from mid-market and enterprise users. Multi-location businesses consistently cite time savings, review volume growth of 400-800% year-over-year, and reduced need for additional headcount as concrete returns. However, G2 reviewers from small businesses and solo practices repeatedly flag Birdeye's pricing as steep, especially with per-location billing and a la carte add-ons. Reviewers who switched from Podium, SOCi, BrightLocal, and Yext generally report Birdeye's pricing as more competitive while delivering superior functionality.

## Top-Rated Alternatives

[

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## Birdeye Pricing Reviews
(2)

FP

Frank P.

Operations Manager

Small-Business (50 or fewer emp.)

1/24/2026

More Options
- 
- [Respond as Birdeye](https://www.g2.com/survey_responses/birdeye-review-12253325/official_response/new)

"Easy for the Team, Incredible Customer Support"

5/5

What do you like best about Birdeye?

It's easy to use for my team and the customer support is incredible. Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

It’s not cheap, and I wish the app offered more capabilities and features. Review collected by and hosted on G2.com.

What problems is Birdeye solving and how is that benefiting you?

It’s a great tool for centralizing communication with clients and leads, making it easier to keep everything in one place. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Kevin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin P.")
KP

Kevin P.

Director

Small-Business (50 or fewer emp.)

3/19/2026

More Options
- 

"Poor delivery and serious cancellation concerns"

0/5

What do you like best about Birdeye?

They sell their product really well. Makes you believe that they will change everything for your business. Unfortunately, it is opposite of that. Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

Limited functionality compared to what was promised

Poor follow through on implementation requests

Ongoing billing despite cancellation requests

Aggressive upselling even after disengagement Review collected by and hosted on G2.com.

What problems is Birdeye solving and how is that benefiting you?

We engaged Birdeye expecting a comprehensive customer engagement and marketing solution. Unfortunately, the actual delivery was minimal and did not align with what was presented during the sales process.

Despite paying a significant monthly fee, the platform provided limited value and key deliverables were not implemented.

We made multiple clear requests to cancel the subscription. These were not actioned, and billing continued. We were later told there was no record of our requests, which contradicts our documentation.

This matter has now been escalated to QCAT.

Recommendation: Keep away from this business. Review collected by and hosted on G2.com.

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Response from Ciera Saldona of Birdeye

[Editedit](https://www.g2.com/survey_responses/birdeye-review-12514494/official_response/edit)

Thank you for sharing your feedback. We’re sorry to hear about your experience and take concerns like these very seriously.

We understand that your concerns relate to the value delivered, the cancellation process, and continued billing after your requests to cancel. That is not the experience we want for any customer.

We want to review the details carefully with our senior support leadership team. Please contact us directly at ciera.saldona@birdeye.com with your business name, so we can identify your account and escalate this immediately.

We appreciate you bringing this to our attention.

Validated ReviewerIncentivizedSource: Seller invite

Birdeye Comparisons

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4.5/5(2,469)

[
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##### Categories on G2

[
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](https://www.g2.com/categories/ai-agents-for-business-operations)[
Live Chat
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Payment Processing
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Multi-Location Marketing Platforms
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Review Management
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