---
title: Binotel Virtual PBX Reviews
meta_title: 'Binotel Virtual PBX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Binotel Virtual PBX works for a business like yours.
date_modified: '2025-07-19'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Binotel Virtual PBX Reviews
**Vendor:** Binotel LLC  
**Category:** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)
## About Binotel Virtual PBX
Binotel Virtual PBX is a cloud-based telephony solution designed to revolutionize business communication by unifying all company phone numbers—landline, mobile, and new—into a single, efficient network. Trusted by over 20,000 companies and 200,000 employees, it boasts a 4.8/5 customer rating and helps businesses capture up to 30% more customer contacts through seamless automation and enhanced service quality. At its core, Binotel Virtual PBX stores complete call history, records conversations, and automates workflows to boost employee productivity and customer satisfaction. Key benefits include streamlining employee-client interactions, automating CRM tasks, monitoring call volume and quality, and maintaining consistently high service levels. Top features include: - Personal Account: A centralized dashboard for managing calls, with detailed analytics, call logs, recordings, and missed call tracking. - Call Recording: Automatic recording of all conversations to resolve disputes, train staff, and motivate better performance. - Lost Call Control: A dedicated tab ensures no missed calls go unhandled, potentially increasing sales by 30%. - Multichannel Support: Handle multiple simultaneous calls on one number, eliminating busy signals and maximizing inbound opportunities. - Group Call Routing: Distribute calls across teams for faster responses and reduced chaos. - Bonus CRM Integration: Seamlessly connect with your CRM for auto-opening customer cards, activity history, and automated data transfer. Advanced options in Pro and Enterprise plans add analytics for employee/department performance, browser-based telephony via Chrome plugin, call tracking from ads, IVR menus, and more. Pricing starts at €22/month for Lite (basic features), €40/month for Pro, and €110/month for Enterprise, with free setup, 1-hour connection, 7-day support, and a 1-month money-back guarantee. Binotel empowers smarter sales and superior customer service without the need for complex hardware or programmers.






- [View Binotel Virtual PBX pricing details and edition comparison](https://www.g2.com/products/binotel-virtual-pbx/reviews?open_modal_url=%2Fproducts%2Fbinotel-virtual-pbx%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fbinotel-virtual-pbx%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-10+20%3A35%3A18+-0500&secure%5Bsession_id%5D=a15dc710-801f-424d-90c8-ff0b5bc46808&secure%5Btoken%5D=5c712d0737f4b17c3e5ec48fc56032248c98f39e378bfef34bf90369ef993cca&format=llm_user)

## Binotel Virtual PBX Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility
- Contact Management
- Queue Management
- Computer Telephony Integration
- Call List Management
- Fax Management

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant
- Real-Time Analytics

**Additional Functionality**
- Virtual Extensions
- Call Disposition
- Customizable Caller ID
- Alerts/Notifications
- Generative AI
- Call Tracking
- SMS Messaging
- Call Routing
- Call Recording
- Conferencing
- Call Transfer
- Callback Scheduling
- Role-Based Permissions
- Automatic Call Distribution
- Interaction Tracking
- Collaboration Tools
- Real-Time Updates
- On-Demand Recording
- Mobile Access
- AI Copilot
- IVR
- Customizable Reports
- Activity Dashboard
- Call Monitoring
- Voice Mail
- Video Conferencing
- Caller ID
- SIP Trunking
- For Cloud Phone Systems
- Ring Groups

## Top Binotel Virtual PBX Alternatives
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,578 reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - 4.6/5.0 (2,633 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,363 reviews)