I appreciate the wide range of search terms available, as well as the way information is organized for each individual envelope. Review collected by and hosted on G2.com.

The widgets tend to be packed closely together, making it difficult to scroll through them. Additionally, since the search terms cannot be minimized, they occupy a significant amount of screen space. Review collected by and hosted on G2.com.

Quick payment applications and customers can login easily to review their accounts, pull and review invoices and statements as well as pay their accounts. Reporting functions are easy as well. Review collected by and hosted on G2.com.

Not happy about the ability to pay an invoice more than once. This does cause accounting issues and unnecessary refunds. Unable to refund ACH's through the application. If a customer is on autopay = credits are not automatically applied. Review collected by and hosted on G2.com.

Billtrust makes easy to research of payments, account ID, correlation assist makes the work easy and fast to match with the remit, G2's best AR automation software Review collected by and hosted on G2.com.

Billtrust could make its user interface more modern and intuitive, so new users find it easier to navigate. Review collected by and hosted on G2.com.

After some updates it was easier to track payments, checks through date filter and all. Review collected by and hosted on G2.com.

Some pages take time to load, Lags a bit. While zooming out and in, remittance and Other menu will be dissapieared through bug. Review collected by and hosted on G2.com.

I really appreciate the visibility the platform provides into the accounts, and I like that it continues to grow and adapt alongside the world. I've also noticed a significant improvement in their customer service, both in response time and engagement. I would like to add that the platform is incredibly user friendly. Our collectors are in this platform daily, it is our main tool for collections and was incredibly easy to implement. Review collected by and hosted on G2.com.

The system notes in the collections solution are quite bothersome when reviewing an account. They create unnecessary clutter, making it hard to locate the collector notes and to clearly understand the current status of the account. Additionally, I am disappointed that there is no way to configure accounts so that no actions are scheduled on weekends if you prefer to process collections based on the collector completing each procedure step rather than by the number of days in the procedure. Review collected by and hosted on G2.com.

I LIKE THE WORKSHEET TAB. I CAN JUST GO HERE AND DO WHAT IT TELLS ME TO DO Review collected by and hosted on G2.com.

THE MESSAGES TEMPLATE AND HOW IT IS ALL CONNECTED. I WISH I WAS ABLE TO ONLY SEE MY EMAILS AND NOT EVERYONE IN MY COMPANY. Review collected by and hosted on G2.com.

What I appreciate most about Billtrust is how it simplifies and automates the invoicing and payment process. As someone who works in Accounts Receivable, the platform has made it much easier to manage customer accounts, track payments, and resolve discrepancies quickly. Review collected by and hosted on G2.com.

While Billtrust is generally a robust platform, there are certain aspects that could be enhanced. A primary issue is the occasional lag in uploading invoices or posting payments, which sometimes leads to confusion for customers and requires additional follow-up from our team. Review collected by and hosted on G2.com.

What I like best about Billtrust is the strong emphasis on work-life balance and flexibility, including remote work options and generous PTO. The company fosters a collaborative and inclusive culture where employees feel supported and valued. Leadership is transparent and open to feedback, making it a great environment for growth and innovation. Review collected by and hosted on G2.com.

What I dislike about Billtrust is the frequent organizational changes, which can create uncertainty and affect team morale. Compensation is often below industry standards, and growth opportunities can be limited in certain departments. Additionally, communication from upper management sometimes lacks clarity and consistency. Review collected by and hosted on G2.com.

I appreciate how intuitive and user-friendly it is. When entering invoices for payment, it provides a real-time view of the current balance on each invoice, which helps ensure accuracy when making the final payment. Review collected by and hosted on G2.com.

One aspect I find frustrating about Billtrust is that it doesn't allow you to add multiple invoice payments in a single copy and paste action. Having this feature would really help speed up the process. Review collected by and hosted on G2.com.

Now its easily picking the dollar search in the box to pick the reference and it helped a lot to clear the invoices in AR side Review collected by and hosted on G2.com.

Few envelopes are strucking. especially for large pages in the checks Review collected by and hosted on G2.com.