---
title: Billtrust Reviews
meta_title: 'Billtrust Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 511 reviews by the users' company size, role or industry
  to find out how Billtrust works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 511
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Billtrust Reviews
**Vendor:** Billtrust  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 511
## About Billtrust
Billtrust is a specialized B2B order-to-cash software solution designed to help finance leaders streamline their invoicing and payment processes. By transitioning from traditional paper invoicing and check acceptance to efficient electronic billing and payments, Billtrust enables organizations to enhance their cash flow management, reduce operational costs, and improve customer satisfaction. With a focus on leveraging AI-powered technology, Billtrust serves as a comprehensive platform that addresses the unique challenges businesses face in managing their accounts receivable. Targeting finance professionals across various industries, Billtrust is particularly beneficial for organizations that handle large volumes of invoices and payments. Its user-friendly interface and robust features cater to companies seeking to modernize their financial operations while maintaining a strong focus on customer experience. By automating the order-to-cash cycle, Billtrust enables finance teams to allocate their resources more effectively, allowing them to focus on strategic initiatives rather than mundane administrative tasks. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. The platform offers a suite of tools designed to facilitate electronic invoicing and payments. This not only accelerates cash flow but also minimizes the costs associated with paper-based invoicing methods. Additionally, Billtrust&#39;s AI-driven insights enable finance leaders to make informed decisions, optimize their collections strategies, and improve overall financial performance. The platform is designed to integrate seamlessly with existing financial systems, ensuring that businesses can adopt its solutions without significant disruption. By focusing on the specific needs of finance leaders, Billtrust offers a tailored approach that enhances operational efficiency and fosters stronger customer relationships through improved payment experiences. Overall, Billtrust is a powerful tool for finance leaders looking to modernize their order-to-cash processes. Its combination of advanced technology, industry expertise, and customer-centric design makes it an essential solution for organizations seeking to enhance their financial operations and drive sustainable growth.



## Billtrust Pros & Cons
**What users like:**

- Users enjoy the **ease of use** of Billtrust, finding it simple for managing payments and invoices. (164 reviews)
- Users appreciate the **visibility into invoice status** provided by Billtrust, simplifying payment tracking and management. (93 reviews)
- Users value the **smoother payment processing** with online access to invoices and real-time payment tracking. (50 reviews)
- Users appreciate the **customer satisfaction** with Billtrust, enjoying easy online payments and seamless invoicing capabilities. (47 reviews)
- Users value the **efficiency** of Billtrust, enjoying streamlined workflows and effortless management of tasks and payments. (41 reviews)
- Users benefit from the **automation capabilities** of Billtrust, streamlining billing and enhancing efficiency across various tasks. (37 reviews)
- Users appreciate the **easy access** to invoices and payment details, enhancing efficiency and organization in their workflow. (37 reviews)
- Users appreciate the **easy payments** feature of Billtrust, enhancing efficiency and simplifying customer transactions significantly. (35 reviews)
- Invoicing Management (35 reviews)
- Customer Support (32 reviews)

**What users dislike:**

- Users face frequent **invoicing issues** that hinder payment processes and customer communication, causing frustration and delays. (38 reviews)
- Users face **payment issues** with Billtrust, such as delayed invoices and problems with payment application to invoices. (35 reviews)
- Users find **missing features** in Billtrust, leading to frustrations with invoice management and limited customization options. (31 reviews)
- Users face challenges with **poor customer support** , struggling to receive timely assistance and communicate effectively. (25 reviews)
- Users face **login issues** with delayed statements and password resets, complicating their overall experience with Billtrust. (24 reviews)
- Users experience occasional **slow performance** with Billtrust, leading to confusion and requiring extra follow-up. (24 reviews)
- Technical Issues (23 reviews)
- Not User-Friendly (19 reviews)
- Users experience **email automation issues** with Billtrust, affecting reminders, transaction accountability, and overall usability. (15 reviews)
- Poor Navigation (13 reviews)

## Billtrust Reviews
  ### 1. Overall have a good experience with Billtrust

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Billtrust?**

Automatching - reduces manual work time. reporting is good

**What do you dislike about Billtrust?**

Service desk does not always provide helpful/timely responses. Have switched client reps quite a few times

**What problems is Billtrust solving and how is that benefiting you?**

Cash application automation

**Official Response from Sharon Warrington:**

> Thank you for providing a review, we appreciate your feedback. If you feel comfortable reaching out to me directly I would like to hear more about the issues you have had with the service desk so I can take it back to the team and see how we can improve your experience in the future. swarrington@billtrust.com

  ### 2. I regularly use Billtrust to charge for rental invoices and will go in to reference past charges.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Billtrust?**

Going from Pay Trace to Bill trust the aspect of Bill trust I like best is the interface. There are several features  available and the layout of the card processing pages are clean and easy to work though, overall nice integration.

**What do you dislike about Billtrust?**

The overall implementation of this system has been shaky. While certain features provide an ease of use for several other functions there is a complexity that can get in the way of me and my team providing great and timely customer support. We will often get caught up on some processes, an example would be finding past charges and those responsible for them. With our teams frequency of use this can hand has been a problem.

**What problems is Billtrust solving and how is that benefiting you?**

I believe that Bill trust  is attempting to incorporate our billing in Naxt and the processing of payment. It is nice to have one place to go for this but PayTrace was much easier to use.

  ### 3. Centralized Invoices, But Navigation Needs Improvement

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Billtrust?**

I like bill trust to pull invoices- not user friendly

**What do you dislike about Billtrust?**

hard to navigate without training. not sure how to use quickly 

**What problems is Billtrust solving and how is that benefiting you?**

Invoices for clients

**Official Response from Melissa Aday:**

> Thank you for sharing your Billtrust experience. I would encourage you to connect with your internal Billtrust team for additional support around training and product use. Feel free to email customeradvocacy@billtrust.com so that we can connect you with the right folks. 

  ### 4. Effortless Invoice Search Makes Life Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Billtrust?**

very easy to find invoice and the graphic of web are very colorful

**What do you dislike about Billtrust?**

the time auto sign out is fast. That's all

**What problems is Billtrust solving and how is that benefiting you?**

To find invoice

  ### 5. Great Training Resources, But Support Tickets Need Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Billtrust?**

The opportunity to take training through the academy.

**What do you dislike about Billtrust?**

Often times, tickets that are created regarding problem solving get lost, I do not even receive an acknowledgement of the ticket I submitted, or simply never get answered.

**What problems is Billtrust solving and how is that benefiting you?**

When my issues are submitted by submitting a ticket and someone actually responds with the solution, I am satisfied with the problem solving ability.

**Official Response from Melissa Aday:**

> Thank you for taking the time to share your feedback. Our team has done a lot of great work to make the academy experience valuable for our customers. I'll be sure to share your challenges with support tickets with our internal teams. 

  ### 6. Billtrust: A Work in Progress

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Billtrust?**

It's functional and it gets the job done for invoicing and payment processing. The automation is nice, invoicing and payments are in one platform so there's less need for multiple tools.

**What do you dislike about Billtrust?**

I don't like the clunky interface. The system feels a bit outdated and not as seamless as it could be. There's also a lot to drill through, the layout is not intuitive. The integration process has been difficult, there have been multiple issues along the way. Some features also feel unnecessarily complicated or indirect. Instead of integrating with Outlook, it has it's own system which adds extra steps. It would also be better if it connected with other platforms like SMART. The transitions are poor and moving between features isn't as smooth as it should be.

**What problems is Billtrust solving and how is that benefiting you?**

Billtrust has automated invoicing/ payments, centralized billing info, streamlined payment collection, and provided financial visibility.

**Official Response from Sharon Warrington:**

> We're glad to hear that you find our platform functional and beneficial for your invoicing and payment processing needs. We appreciate your feedback on the interface and integration process, and we are continuously working to improve these areas for a better user experience.

  ### 7. Great for Invoices, But Needs Better Search Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Billtrust?**

finding invoices is quite easy.................

**What do you dislike about Billtrust?**

emailing multiple invoices is NOT easy..

**What problems is Billtrust solving and how is that benefiting you?**

generating invoices,  I can send these to customers.

  ### 8. Innovative Cost Saving Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsay T. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

Billtrust has an innovative solution designed to improve efficiencies in AR processes.  We first implemented the credit card processing and saw immediate results.  The cost savings we have experienced has blown away our expectations.  The platform is easy to navigate.  I especially like the analytics and reporting functionality.  I also appreciate the level of customer service we have experienced throughout the process and continue to receive.

**What do you dislike about Billtrust?**

Implementation efforts have been higher than anticipated.   Ensuring we have the resources dedicated to the implementation process has been challenging.

**What problems is Billtrust solving and how is that benefiting you?**

Lessening our Credit card processing fees.  Visibility into AR from a management perspective.

**Official Response from Laura Hall:**

> Thank you for sharing your positive experience overall, and that the cost savings exceeded your expectations. That's always the goal! 

  ### 9. Billtrust Platform makes our life simple!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taysha V. | Relationship Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Billtrust?**

I like that Billtrust allows our customers to have 1 portal where they can view their invoices, and pay them. It makes it simple for them to keep track of their account, view credit and unapplied payments, and process payments. They can also download PDFs at any time, which saves us both time and money! I have no had any issues using Billtrust where I need customer support, and setting up new accounts for our customers is very simple. I use Billtrust every single day and would not be able to operate without it. It also is integrated very easily with outlook and some other applications we use, so sending invoices is very quick.

**What do you dislike about Billtrust?**

My least favorite feature is the invoice retrevial. After one year, getting the PDF copy of an invoice can be difficult. Our team has found a few work arounds, but it would be great if those invoices could stay in the system for the customer to have access to at any time, at least for the previous year in case there are any issues.

**What problems is Billtrust solving and how is that benefiting you?**

It is solving the main issue of our customers not being aware of where their account stands. They may rely on their own orders or emails to balance their books, but Billtrust makes managing their account much easier and more accurate. They can see what invoices are still open in real time.

**Official Response from Sharon Warrington:**

> Thank you for sharing your positive experience with Billtrust! We're thrilled to hear that our platform has simplified your invoicing and payment processes for both you and your customers. We appreciate your feedback regarding the invoice retrieval feature and understand the importance of easy access to past invoices. Our team is constantly working on improvements, and we will take your suggestion into consideration for future updates. If you ever encounter any difficulties or have suggestions for enhancements, please don't hesitate to reach out to our customer support team. We value your business and are committed to providing you with the best experience possible. Thank you for being a loyal Billtrust user!

  ### 10. Billtrust has real solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

They offer real World solutions to AR challenges that  stem from high workload and low staffing or talent shortage. Their team is very communicative and solutions oriented. They are great partners

**What do you dislike about Billtrust?**

Implementation of products on already severely under resourced teams poses major challenges considering the scope of onboarding, but the results will hopefully match the effort.

**What problems is Billtrust solving and how is that benefiting you?**

Virtual Card processing volume and fees using Level 2/3/large ticket, set up of Client Connect to help smaller customers have more flexibility in payment options and help eliminate card fees and paper check issues.

**Official Response from Laura Hall:**

> We're glad to hear that you're seeing real outcomes! We appreciate your feedback on the implementation process and will continue to work on ways to fast-track it to the extent possible.

  ### 11. Great for Posting Payments, Needs Better Search Functionality

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Billtrust?**

That it has the remits that I need to post payments

**What do you dislike about Billtrust?**

There should be a search bar where you can put in the amount of the payment and the date of the payment to get the remittance faster and easier.

**What problems is Billtrust solving and how is that benefiting you?**

Getting remit to apply payments

  ### 12. A partnership worth having!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

The payment portal is very user friendly and has empowered our customers to be able to assist themselves. Our call volume has dropped and customer satisfaction has increased. We have more customers on emailed invoices and statements, which has further reduced our costs.

**What do you dislike about Billtrust?**

I’ve struggled in the past with communication from Billtrust. I’ve noticed a significant improvement over the last 6 months and am encouraged that they are actively listening to customer concerns.

**What problems is Billtrust solving and how is that benefiting you?**

Billtrust has reduced the need to hire additional personnel to address our increase in business volume.

**Official Response from Laura Hall:**

> We're glad to hear that our payment portal has had a positive impact on your customer experience! We apologize for any past communication issues, but are encouraged by your notice of improvement. It's been a focus area, and we're so glad it's paying off.

  ### 13. Highly Reliable Service, But Customer Support Can Be Slow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Billtrust?**

Reliable; The service is very reliable and trusted by many of our peer companies.

**What do you dislike about Billtrust?**

At times, it can be challenging to connect with a customer service agent who is familiar with your specific features.

**What problems is Billtrust solving and how is that benefiting you?**

Easy of use, consistent message to our customers, reliable.

**Official Response from Melissa Aday:**

> Thank you for your review! I'm glad that you find our product suite reliable and that it proves easy to use in your day-to-day. I'll be sure to share your feedback with our Customer Service team for input as we develop our 2026 goals and initiatives. 

  ### 14. Billtrust is a great addition for businesses!

**Rating:** 4.5/5.0 stars

**Reviewed by:** bailey s. | Customer Service Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Billtrust?**

Being in a customer service position, the ease of sending customers invoices with a few clicks is HUGE. Also, I cannot speak more about the customer portal that is very user friendly. Since our company has integrated this, our call volumes have dropped because the customers are able to take care of payments on their own without calling in frustrated to take more time out of their day.

**What do you dislike about Billtrust?**

On the Disputes Side, we would like to see more information accessible from the dispute itself. We have to go into the invoice to find the account or customer many times as the dispute is ony tied to the invoice and does not provide further details.

**What problems is Billtrust solving and how is that benefiting you?**

Billtrust has solved our issues with customers paying their own invoices online or having access to their own invoices as they need them.

**Official Response from Sharon Warrington:**

> We're thrilled to hear that Billtrust has been a great addition for your business! We're glad to hear that the ease of sending invoices and the user-friendly customer portal have been so beneficial for your company. Thank you for sharing your experience with us!

  ### 15. Effortless Navigation Makes It a Breeze to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Billtrust?**

It's easy to navigate. Especially while on the phone with a customer

**What do you dislike about Billtrust?**

n/a I have had no issues with it> It always get what's needed

**What problems is Billtrust solving and how is that benefiting you?**

It allows me the right info to help a customer

  ### 16. Love everything we’re using!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

We use Billtrust Collections, Cash Apps, and Payments. Our experience with those products has been unbelievably positive! It has improved our accuracy and in a fraction of the time that it was taking.

**What do you dislike about Billtrust?**

I do wish that when contacting customer support by opening a ticket that the response time would be a bit quicker.

**What problems is Billtrust solving and how is that benefiting you?**

It is helping us with our Cash Applications to have our invoices matched and paid in less than half the time it used to take!

  ### 17. Effortlessly Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Billtrust?**

Easy to use. Can find invoices/statements or past payments easily.

**What do you dislike about Billtrust?**

Discount is given on credits even when paying with a credit card (which should not be allowed).

**What problems is Billtrust solving and how is that benefiting you?**

Nothing that I know of.

**Official Response from Melissa Aday:**

> Thank you so much for your review! We appreciate your feedback and thoughts on Billtrust tools. 

  ### 18. Trustworthy, amazing Experience with Bill Trust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sonya C. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

Billtrust is an innovative company that is always looking to better improve their products and customer experience. They listen well to their customers need and explore side by side what they can do to assist them.

**What do you dislike about Billtrust?**

Billteust is working on this piece but they need a dispute and deduction piece to the Credit and Collections software.

**What problems is Billtrust solving and how is that benefiting you?**

Credit Application software. This software will allow for automation, and constant data while brining our company into the realm of digitalizations.

  ### 19. Billtrust Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

I really enjoy Billtrust's simplicity and ease of access not only for our team, but for our customer base. We have received very positive feedback from our customers regarding Billtrust's system and how easy it is to navigate. I also appreciate all the data that is accessible to our team members, which helps boost their efficiency and productivity. Additionally, the support team has been magnificent and very proactive to assist with any errors or questions.

**What do you dislike about Billtrust?**

At times, the enrollment process. Some user's do mention that they never receive their activation emails, which prompts our team members to field calls and manually activate accounts.

**What problems is Billtrust solving and how is that benefiting you?**

invoice delivery, ease of submitting payments, and communication from customers.

**Official Response from Laura Hall:**

> We're thrilled to hear that you enjoy the simplicity that Billtrust provides, as well as the positive feedback from your customers. Providing a great customer experience is key!

  ### 20. Admin Assistant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Billtrust?**

quick and easy
the platform is easy to use

**What do you dislike about Billtrust?**

I have not had any issues as of yet that I do not like

**What problems is Billtrust solving and how is that benefiting you?**

Invoicing is easier with this software

  ### 21. Responsive to our operational needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tiffani H. | Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

My team used Billtrust both for invoicing and payments, and for e-commerce and web development. The Billtrust team is able to integrate multiple processes to allow us to better serve our customers’ needs.

**What do you dislike about Billtrust?**

Initially communication and ticket resolution took an unacceptable amount of time. This has been corrected in the last couple years.

**What problems is Billtrust solving and how is that benefiting you?**

In the last couple years we started working to convert our paper users to online payments and e-invoicing using SSO

**Official Response from Laura Hall:**

> It's great to hear that Billtrust has been helping you convert paper users to online payments and e-invoicing. Support is a huge focus for us - I'm so glad you're seeing the difference!

  ### 22. Invoice Automation Simplified, But Data Import Was Time-Consuming

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Billtrust?**

Invoice automation has been made much easier

**What do you dislike about Billtrust?**

It took a long time to get all of our data imported correctly

**What problems is Billtrust solving and how is that benefiting you?**

It solved manual invoicing

**Official Response from Melissa Aday:**

> It's great to hear that you've seen a positive impact in using Billtrust tools! Thank you for sharing your experience. 

  ### 23. BillTrust is user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Meenakshi S. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Billtrust?**

I can retrieve the copies in one go witout any time Hassel

**What do you dislike about Billtrust?**

If there is an issue with the bill pay for clients, I do not get response on time.

**What problems is Billtrust solving and how is that benefiting you?**

Provides data effeciently. User friendly and I can walk my client through on how they can view the invoices and pay online.
Additionially, easy to check whether invoices are being sent to clients when if client says they are not receiving the invoices.

  ### 24. SUPPLIER PORTAL

**Rating:** 3.5/5.0 stars

**Reviewed by:** Erin C. | SUPPLIER PORTAL COORDINATOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Billtrust?**

BEING ABLE TO ACCESS CUSTOMER ACCOUNTS AND SEE REAL-TIME UPDATES.

**What do you dislike about Billtrust?**

IT'S NOT AS USEFUL FOR MY SPECIFIC POSITION AS IT IS FOR OTHER PEOPLE WITHIN THE CREDIT DEPARTMENT. WE HAVE OTHER RESOURCES THAT ARE MORE TAILORED TO MY SPECIFIC NEEDS IN THE POSITION.

**What problems is Billtrust solving and how is that benefiting you?**

IT IS ALLOWING US TO SEE MORE IN-DEPTH INFORMATION ABOUT SPECIFIC CUSTOMER ACCOUNTS THAT ARE HELPFUL IN MAKING DECISIONS ON ACCOUNTS (ACCOUNT CLOSURES, CREDIT HOLD, CREDIT INCREASES, ETC.)

  ### 25. Great and Simple Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler R. | Food service sales supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Billtrust?**

I love the ease of use with this program. It is simple to input the information on my end and easy for the customer to complete on the back end. My main thing is how fast I can complete the process on my end.

**What do you dislike about Billtrust?**

The only bad thing is that alot of times the email that goes to the customer goes into their spam folder.

**What problems is Billtrust solving and how is that benefiting you?**

I used to have to print out papers to get a credit app done and keep track of all of that to get it submitted for the customer. this program has made it so everything is digital and very organized. Nothing ever gets lost or misplaced which mitigates any errors on a credit application.

**Official Response from Sharon Warrington:**

> Thank you for sharing your positive experience with Billtrust. We're committed to providing a user-friendly platform that simplifies the credit application process. 

  ### 26. Billtrust has been a great payment platform to work with, and I have few issues with the platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas  P. | Billing Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Billtrust?**

It is easy to look up customer account information, payments are processed pretty seamlessly, and we do not have to personally mail invoices which is great.

**What do you dislike about Billtrust?**

I don't love the process of uploading invoices from our system through Access and Filezilla but I'm not sure if that is your company's fault. Overall I am happy with the service.

**What problems is Billtrust solving and how is that benefiting you?**

Mailing invoices, keeping a record of customer information, and processing invoices.

**Official Response from Sharon Warrington:**

> We're glad to hear that you find Billtrust easy to use and that it has streamlined your payment process.

  ### 27. A challenge worthwhile

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

Invoice distribution was a major hurt point and taking this on is expected to make a significant impact.

**What do you dislike about Billtrust?**

The implementation has been difficult and I feel that it could’ve been a little easier had we been better prepared of what to expect.

**What problems is Billtrust solving and how is that benefiting you?**

We are currently in the implementation process and have not yet reached the collections platform but I look forward to what it will provide.

  ### 28. Growing revenue without growing staff

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deana  R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

The automations available through Billtrust are giving me the gift of time. I am able to spend my time in my team's time on higher value tasks.

**What do you dislike about Billtrust?**

Implementation of new products can take much longer than expected, but once they are up and running they're great!

**What problems is Billtrust solving and how is that benefiting you?**

The biggest solution for us has been the payment portal, allowing our customers to make their own payments.

  ### 29. To Easily review the checks and invoices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Satish B. | ACCOUNTING OFFICER, Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Billtrust?**

It is very useful to applying for payments, and recheck the payments. 

It is helpful to review the check with in the six months of date of the check.

**What do you dislike about Billtrust?**

Couldnot  able to talk over the phone with a customer service rep via Calling also chat.

**What problems is Billtrust solving and how is that benefiting you?**

THE AUTOMATION PROCESS WILL SOLVE AND MATCH THE CHECKS TO THE INVOICES,It helps to save the time with out help of SAP.

  ### 30. Billtrust is very easy to simplfy the payment and Billing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arif M. | ACCOUNTING ASSOCIATE, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Billtrust?**

It is the easy way of using payment for the purpose of clearing items in check and invoices. My best like is Cash App and Collations.

**What do you dislike about Billtrust?**

Honestly, there’s not much to complain about.

**What problems is Billtrust solving and how is that benefiting you?**

With out the billtrust it is not easy way process the manually and when billtrust using it very easy to finish in payment.

**Official Response from Sharon Warrington:**

> It's great to hear that Billtrust is making the payment process easier for you. We aim to provide a seamless solution for managing payments and invoices.

  ### 31. A great payment portal

**Rating:** 3.5/5.0 stars

**Reviewed by:** Cyndy H. | Credit and Collections Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Billtrust?**

This is the 1st online payment portal that we offered to our customers. It is very easy for them to use and is an asset to our company as well as our customers

**What do you dislike about Billtrust?**

There are issues on our end due to the daily closing times of BillTrust. They close the day at 3pm our time (CDT) so payments made after 3pm will not show up on the customer account until the next day. This is especially an issue when we have customers making a payment to be able to take our terms discount.
I have contacted our management team on this and they are looking into how we can fix on our end (maybe extend our discount date) so it is being worked on

**many of the questions following I do not have the answers for, these would be questions for management. Thank You

**What problems is Billtrust solving and how is that benefiting you?**

Our IT department is working out a couple bugs. (see above)

  ### 32. Fast easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff  W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

The Reps are very friendly  and easy of use

**What do you dislike about Billtrust?**

Duplicate Payments from customers on the site

**What problems is Billtrust solving and how is that benefiting you?**

They are helping with the duplicate payments

  ### 33. I love Bill Trust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patricia S. | Appointment clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Billtrust?**

I like that I can send cthe invoice and it can be paid within a matter of minutes.

**What do you dislike about Billtrust?**

i didnt like the update, I had to re learn the system, I couldnt fighre out how to send an actual invoice. But I figured it out.

**What problems is Billtrust solving and how is that benefiting you?**

I can send out an invoice Vis E mail and it can be paid in a matter of minutes

  ### 34. Learn a lot.

**Rating:** 2.5/5.0 stars

**Reviewed by:** elisha S. | customer relations specailist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Billtrust?**

We were introduced to this platform with a lot of help from Bri. She explained the base model really well. While working on it, she was able to add modifications as we were working on it.

**What do you dislike about Billtrust?**

I think the way the platform was presented with first initial use.

**What problems is Billtrust solving and how is that benefiting you?**

Billtrust is working collaboratively with our company to improve and make changes as we test the system.

  ### 35. Doing Checks Payment Made Easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Usha R. | Accounting Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2025

**What do you like best about Billtrust?**

It enables AI to automatically select the available payments and auto match's them, Reduces a lot of work, Easy to login and install for the company.

**What do you dislike about Billtrust?**

It sometimes give wrong thing to assign, just sometimes not every time.

**What problems is Billtrust solving and how is that benefiting you?**

Helps to find a specific check from a thousands of check and easy to operate too, Find checks easily than manually.

  ### 36. On-line Payments with Credits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay C. | Director, Sage X3 Optimization, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Billtrust?**

The customer facing portal is robust and simple.  Our customers can self-enroll and quickly pay their account balances with Credit Card or ACH, which includes applying open credit memos, resulting in more accurate payment amounts.

**What do you dislike about Billtrust?**

The auto-pay functionality is not as robust as Credit Card companies auto-pay features.  It would be nice to have a monthly auto-pay configuration to support monthly payments of current balance for prior month.

We attempted to use SSO for the implementation, however support and documentation for the methodology was lacking, resulting in a last minute change to use the login screen.  Overall we are happy with the use of customer login over SSO, however the platform made it difficult to test and leverage SSO links.

**What problems is Billtrust solving and how is that benefiting you?**

Credit card payments have transitioned to complete self-service.  Customers can not only pay bills, but download copies of their invoices and credits, reducing need to call or email.

**Official Response from Sharon Warrington:**

> We're pleased to hear that our customer facing portal has made credit card payments and self-service more efficient for your customers. We value your feedback on the auto-pay functionality and SSO implementation, and we will use this to enhance our platform for a smoother user experience. Thank you for sharing your insights with us.

  ### 37. Innovative AR Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony T. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Billtrust?**

Billtrust is always happy to listen to our business pinpoints and suggest a tool that will help! Their products have saved our teams significant time.

**What do you dislike about Billtrust?**

Features in some products are not available across the entire suite (i.e. OCR templating for parsing PDFs).

**What problems is Billtrust solving and how is that benefiting you?**

Order to Cash, billtrust is helping automate that process and make it easier.

  ### 38. Best invoice processing application

**Rating:** 5.0/5.0 stars

**Reviewed by:** madhuri S. | Acounting Associate, Accounting, Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Billtrust?**

The best part of billtrust is being able to identify the correct match of the invoice with is very helpful to complete the payment withing a short period of time.

**What do you dislike about Billtrust?**

There is no such thing as dislike when it comes to billtrust.
So far this application is one of the best application for the business purpose usage to complete the precess within short period of time.

**What problems is Billtrust solving and how is that benefiting you?**

It helps in receving the customers cheques in correlation by matcing in the DRI mailbox and cashapplication mailbox.  
If it is not able to match in these this is sent in match review and matched with te help of searches.

**Official Response from Sharon Warrington:**

> Hi Madhuri- Thank you so much for leaving us this amazing review!! We are so excited to hear that Billtrust has been so helpful to you and your business. 

  ### 39. I represent a vendor receiving payments and having to login many, many times each day

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Billtrust?**

Customers that choose to use it like it!

**What do you dislike about Billtrust?**

* auto logout

* not having payment details unless our customer paid with Billtrust

* customer reports are not available and are VERY important part of a self-service invoicing website

* majority of our customers do NOT want to use it, they prefer email responses

* invoice emails appear to be from our parent company, not our recognizable subsidiary name

* no return email responses to emailed invoices - no alternate email provided to contact our accounting team

**What problems is Billtrust solving and how is that benefiting you?**

not much!  Most customers refuse to use it

  ### 40. Billtrust

**Rating:** 4.0/5.0 stars

**Reviewed by:** critt b. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

They have a great capabilities end to end. The solutions are long term fixes and not just bandaids

**What do you dislike about Billtrust?**

They need to get more capabilities relating the actual phone system(I.e. Voip/UC/etc) that integrates the data from phone system into the reporting in bill trust

**What problems is Billtrust solving and how is that benefiting you?**

Building out the the AR for our financial team

  ### 41. BillTrust=awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becki H. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

BT has exceptional customer service & AI innovations, top notch to many competitors. We appreciate their willingness listen, understand & provide solutions to our challenges & growing business models.

**What do you dislike about Billtrust?**

We have no complaints currently with the services we use.

**What problems is Billtrust solving and how is that benefiting you?**

Virtual credit card processing and optimal level two level three data utilization

**Official Response from Laura Hall:**

> Thank you for your kind words! If you ever have any feedback or suggestions, feel free to reach out to us.

  ### 42. Wouldn't have been my first choice to switch to

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Billtrust?**

The colors and layout look nice, are appealing to the eye.

**What do you dislike about Billtrust?**

A downside about Billtrust is you cannot see who is responsible for any transaction. This system is also not the easiest to use. Users have access to features they should be restricted from which could result in major problems.

**What problems is Billtrust solving and how is that benefiting you?**

My company switched to Billtrust from Paytrace and it has been a headache for most. Everything seems to be more difficult especially if a customer does not have an account in the system. It takes too long to do something so simple.

  ### 43. Simple and thorough enough

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Billtrust?**

Having such easy access to invoices and statements for any account in our system is just wonderful. Payment system is also super easy to use

**What do you dislike about Billtrust?**

There are some syncing issues from time to time which delays the rate at which information is updated

**What problems is Billtrust solving and how is that benefiting you?**

It has benefitted us in being able to access, download, and re-send any invoices to our customers. Another great benefit has been in being able to make payments against invoices or one-time payments on accounts using a pretty wonderful payment system integrated into the app.

**Official Response from Sharon Warrington:**

> Thank you for sharing how Billtrust has helped your business in accessing and managing invoices, as well as making payments. We appreciate your feedback and are committed to providing a seamless experience for our users.

  ### 44. Great company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

Billtrust has helped with allowing us to absorb growth without adding overhead

**What do you dislike about Billtrust?**

Only thing  I have found that I would like to see is we need to have the ability to track exceptions that  need resolved after the money has been deposited.

**What problems is Billtrust solving and how is that benefiting you?**

Billtrust has reduced the manual application process

  ### 45. Easy simple and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthias M. | Coffee Sales Advisor , Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Billtrust?**

Billtrust is one of the easiest payment programs that i've had the pleasure of using. it's very easy to navigate and finalize payments.

**What do you dislike about Billtrust?**

Not much besides the occasional delays but that is expected.

**What problems is Billtrust solving and how is that benefiting you?**

I like that it saves the card information on file and helps with processing payments easily.

**Official Response from Sharon Warrington:**

> Thank you for sharing your positive experience with Billtrust. We're pleased to hear that you find it easy to navigate and finalize payments.

  ### 46. BillTrust - Great Application With Good Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Billtrust?**

I like the ease of looking up customer information, and how reliably the service works with our system. The knowledge base and ability to communicate with staff is also very helpful when issues arise.

**What do you dislike about Billtrust?**

Sometimes it can be hard to nail down specific issues, and can take a few days if the issue is critical but obscure.

**What problems is Billtrust solving and how is that benefiting you?**

AutoPay for Bank Accounts is what we handle a lot--since our system can't process that information on its own. This also allows our users to manually pay their invoices.

  ### 47. Simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie C. | Accounts receivable, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Billtrust?**

I find that navigating the website is simple to use. It makes finding what you need quick and painless.

**What do you dislike about Billtrust?**

the constant logging me out if i am idle for a moment

**What problems is Billtrust solving and how is that benefiting you?**

billtrust makes it easy to find pictures of checks so i can search back and to see them

**Official Response from Sharon Warrington:**

> We're glad to hear that you find our website easy to navigate! We understand that being logged out frequently can be frustrating, and we're working on improving this experience for our users.

  ### 48. Evaluating product offering

**Rating:** 4.0/5.0 stars

**Reviewed by:** Derek C. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Billtrust?**

The solution and sales team have been fantastic to work with. We are still evaluating the proposal

**What do you dislike about Billtrust?**

We have not signed up yet but doesn’t seem to be any downside outside of justifying the cost.

**What problems is Billtrust solving and how is that benefiting you?**

I need to lower cost of the OTC org

**Official Response from Laura Hall:**

> We're glad to hear that you've had a positive experience with our solution and sales team. If you have any questions or need further assistance, we're here for you!

  ### 49. Billtrust has been a game changer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sandra  C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Billtrust?**

Makes our Invoicing, collections and payments an easier process

**What do you dislike about Billtrust?**

Response time on cases submitted, we can not delete our own batches and longivity of projects

**What problems is Billtrust solving and how is that benefiting you?**

Sending out invoices and processing autopays and just a great customer platform

**Official Response from Sharon Warrington:**

> We're glad to hear that Billtrust has been a game changer for your invoicing and collections process!

  ### 50. Great for Customers/ Average for Client

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Billtrust?**

Having the daily payment reports emailed is extremely helpful.

**What do you dislike about Billtrust?**

End of the month payments do not always show up on the last day; sometimes they show up the next day, which then pushes it into the next month.

**What problems is Billtrust solving and how is that benefiting you?**

Customers can look up and download invoices
Customers can make online payments
These are both beneficial so that I do not have to send invoices or take payments over the phone.  This frees up my time to do other AR tasks

**Official Response from Sharon Warrington:**

> Hi- Thank you for leaving us a review. We are excited to hear that Billtrust has improved your customer's experience when paying their bills. Please feel free to reach out to me directly if you would like to provide any additional feedback on the ach payment issues you are experiencing  and I can share them with the team. swarrington@billtrust.com


## Billtrust Discussions
  - [How long has billtrust been in business?](https://www.g2.com/discussions/how-long-has-billtrust-been-in-business) - 1 comment, 1 upvote
  - [Is Billtrust legit?](https://www.g2.com/discussions/is-billtrust-legit) - 3 comments, 1 upvote
  - [What does Billtrust do?](https://www.g2.com/discussions/what-does-billtrust-do) - 1 comment, 1 upvote

- [View Billtrust pricing details and edition comparison](https://www.g2.com/products/billtrust/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A38%3A16+-0500&secure%5Bsession_id%5D=2fcae8c9-9909-453b-baa1-8eca2a8542c9&secure%5Btoken%5D=dc2aed213738139df6f0d15524990dcd07e5da02821352a64030f2e943969603&format=llm_user)
## Billtrust Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
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  - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Payroll Software - Infotech Malaysia](https://www.g2.com/products/payroll-software-infotech-malaysia/reviews)
  - [RSM Microsoft Dynamics AX for Food and Beverage](https://www.g2.com/products/rsm-microsoft-dynamics-ax-for-food-and-beverage/reviews)
  - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)

## Billtrust Features
**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Customer Credit**
- Credit Limits
- Credit History
- Credit Limits Adjustment
- Integration with Credit Rating Agencies
- Credit Limit Suspension
- Collection Agencies
- Accounting Integration
- Third-Party Integrations

**Cash Flow Management**
- File Exports
- Income and Expenses
- Track Cash Flow

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Reporting**
- Status
- Customer Credit
- History
- Sales Tax Management
- Activity Dashboard
- Customer Statements

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Invoice Matching**
- Incomplete Payments
- Match Invoices and Payments
- Errors and Adjustments
- Cash Application

**Cash Flow Forecasting**
- Historical Data
- Reforecast
- Forecast Types
- Rolling Forecasts
- AI

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Integrations**
- Accounting
- ERP
- CPM

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**Collections**
- Partial Payments
- Disputed Transactions
- Personalized Customer Messaging
- Customer Profiles
- Electronic Payments

**Analytics**
- Variance Analysis
- Reports
- Forecast Comparison
- Forward Looking

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Transactions**
- Credits
- Invoices
- Partial Payments

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Analytics**
- At Risk Customers
- Esimated vs Actual Receipts
- Collections Effectiveness
- Scaleability
- Artificial Intelligence
- Compliance Control
- Payment Collection
- In-House Collections

**Financial Data Transfer**
- Data Transfer
- Data Exchange
- Reporting
- Access
- Integration

**Workflows**
- Approvals
- Bank Reconciliation

**Agentic AI - Billing**
- Autonomous Task Execution

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

**Self Service**
- Customer Portal
- Financial Documents

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Agentic AI -  Cash Flow Management**
- Autonomous Task Execution

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Agentic AI - Credit and Collections**
- Autonomous Task Execution
- Multi-step Planning
- Adaptive Learning

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

**Additional Functionality**
- Reporting & Statistics
- Customizable Reports
- Generative AI
- Expense Tracking
- Data Import/Export
- Real-Time Data
- User Management
- ACH Payment Processing
- Invoice Processing
- Billing & Invoicing
- Alerts/Notifications
- AI Copilot
- Contact Database
- Aging Tracking
- Purchase Order Management
- Audit Trail
- Discount Management
- General Ledger
- Document Management
- Receivables Ledger
- Recurring/Subscription Billing
- Multi-Currency
- Workflow Management
- Credit Card Processing
- Task Management
- Customizable Templates
- Forecasting
- Cash Flow Management
- Self Service Portal
- Reminders
- Check Processing
- Receipt Management
- Overpayment Processing
- Financial Management
- Third-Party Integrations
- Payment Collection
- Approval Process Control
- API
- Profit/Loss Statement

**Additional Functionality**
- Real-Time Updates
- Compliance Management
- Activity Dashboard
- Auto-Dialer
- Credit Card Processing
- Payment Plans
- Automated Scheduling
- API
- Workflow Management
- Activity Tracking
- Multi-Currency
- Multiple Payment Options
- Callback Scheduling
- Generative AI
- Business Process Automation
- Email Templates
- Historical Reporting
- Multi-Channel Communication
- Data Import/Export
- Invoice Management
- Reporting & Statistics
- Transaction Management
- Multiple User Accounts
- Risk Assessment
- Customizable Templates
- AI Copilot
- Alerts/Notifications
- Client Management
- Contact Management
- Automated Notices
- Call Recording
- User Management
- Real-Time Analytics
- Credit Reporting
- Search/Filter
- Commission Management
- Borrower Management
- Template Management
- Customizable Reports
- Monitoring
- Reminders
- Real-Time Reporting

## Top Billtrust Alternatives
  - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,783 reviews)
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