Ease, it was easy to use. I the simplicity of going live and etc. Review collected by and hosted on G2.com.

Limited Customer Support had an issue with payment took me sometime to get it resolved Review collected by and hosted on G2.com.

Billsby makes it easy for people to get started. To connect with Stripe was easy, and you could actually get help from customer service if you were lost. Review collected by and hosted on G2.com.

The fees when you first start,because if you have not start making rel money yet then what Review collected by and hosted on G2.com.

By far the easiest part of starting an e-commerce business. The steps were very clear and easy to follow. The pricing is also very inexpensive for the amount of features received. Review collected by and hosted on G2.com.

I can honestly say that everything has exceeded my expecations thus far. Billsby also offers a 1 hour consultation via ZOOM. This is top notch! Love it already. Review collected by and hosted on G2.com.

user friendly and amazing customer support Review collected by and hosted on G2.com.

No issues at this time. Resources of chat available on site Review collected by and hosted on G2.com.

Automates my Credit Card payment process Review collected by and hosted on G2.com.

The dashboard is kind of vague or ambiguous. Review collected by and hosted on G2.com.

I like that I can set up automations to ensure that clients have updated credit card information, notices when payments do not go through, and automated suspension after 3 emails.

I also appreciate being able to edit the emails and being able to create a landing page where clients can input their payment information. Review collected by and hosted on G2.com.

I don't see any downsides at the moment. Review collected by and hosted on G2.com.

Billsby is a great tool for small businesses. It keeps charges easy for the client and under control. Also, client letters are a plus. Although there is so much more I need to learn from this program. Review collected by and hosted on G2.com.

Billsby has so much to offer and the first Zoom call flew by way too fast. Sheena did mention we can request another first-time Zoom call for beginners. They are good with chat but I am a visual learner. I really want to feel comfortable with the product. Review collected by and hosted on G2.com.

Ability to set up recurring payments and some other great features. Review collected by and hosted on G2.com.

The billing cycle. We charge our customers a startup fee and one month free. But when we process a customer, the system bills them both the set-up price and the first month with no possibility of removing the first-month charge. The only option is to deduct the monthly cost from the setup fee. For example, the monthly price of $100, and the start-up fee is $200. so you would deduct the $100 from $200, and now you have the new startup fee of $100. The system will now charge $200. the $100 monthly plus the $100 startup fee so that you can collect the $200 start-up fee.

The problem is when customers receive the breakdown of the payment, they will see the startup fee is $100.00 instead of $200, which confuses them.

To not confuse them, we have to forfeit the whole reason we want the service, which is automation. So we had to turn off the startup fee feature entirely to manually charge it after our customers signed up for their subscriptions.

We reported it already, but based on the answer, they don't have a solution now. Review collected by and hosted on G2.com.

It's like have a whole company with all the departments on Billsby. The customer service is so patient with you too. I never would be able to set up an account or website without their help. Review collected by and hosted on G2.com.

I don't have any dislikes about Billsby. Review collected by and hosted on G2.com.

It does not look technical and it's easy to navigate especially for someone that does not go on sites like this on a daily basis. In case you don't understand something, live chat is very accessible and the agents are quick to answer. Review collected by and hosted on G2.com.

The only thing I dislike about Billsby is that it's hard to navigate back when I choose something. Other than that, all is good! Review collected by and hosted on G2.com.