AN
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Easy set up, great options"
5/5
What do you like best about Billsby?

Easy set up, great options. Only heard of them due to the connection with my new company but wish I knew about the before. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

Give me time...I have nothing bad to say Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"New to Subscriptions - Very easy to setup my product and cycle!"
3.5/5
What do you like best about Billsby?

I was really intimidated as I have never even acknowledge that there were services like this needed. However, without even attending a class or the Help Center, I setup my product and subscription cycle all in one sitting. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

I am new to my industry and the need to take online payments. Prior to setting up my product and subscription cycle, I had no idea that I needed additional accounts/systems to complete the actual setup and go live. Review collected by and hosted on G2.com.

Artur S.
AS
Artur S.
Small-Business (50 or fewer emp.)
"My Experience with billsby"
5/5
What do you like best about Billsby?

The doccumentation on Billsby is outstanding, by far the best i've seen on such service. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

For now nothing to add, quite happy with the service. Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Billsby helped me set up everything I needed, and I'm not Good with technology"
5/5
What do you like best about Billsby?

I had no clue how to connect everything to my crm and Billby set up a zoom meeting for me and walked me through the entire process. I had no need to look any further. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

I don't have any downsides, so far they have provided me with all the support I have asked for. Everything seems to work as i was told it would. I would have liked to see more advertising so i could have found this sooner. Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Really Good Customer Service team"
5/5
What do you like best about Billsby?

Whenever I had a question (I've had many) someone from billsby was there to answer any questions I have. Each individual was very patient and walked me through the process step by step. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

I don't like that I had to pay seperate for a gateway and merchant account. But billsby is still very useful for taking monthly payments from clients. Overall I still feel as if I made a good choice by choosing billsby. Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"AWESOME WORK and EASY TO USE!!!"
5/5
What do you like best about Billsby?

The customer service and set-up process. Sheena at Billsby is an absolute gem! Her expertise and dedication to her work are truly remarkable. She went above and beyond to ensure a seamless experience for me. She is incredibly knowledgeable, friendly, and patient with me and ready to assist with any questions or concerns. Her attention to detail and prompt responses make working with Billsby a breeze. Sheena's exceptional service sets the bar high, making her an invaluable asset to the team. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Billsby?

Nothing yet! Great service.... Oh maybe Initially, I wasn't fond of the bots. They lacked a personal touch and couldn't fully address my concerns. However, once I connected with Sheena, everything changed. Her human touch, expertise, and willingness to help made all the difference. Sheena transformed my experience, turning my initial disappointment into complete satisfaction. Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"onboarding"
5/5
What do you like best about Billsby?

Great customer service! easy to use, alot of features . easy to intergate and to implement . Review collected by and hosted on G2.com.

What do you dislike about Billsby?

so far i like everything about billsby, after a few months of use i will see what needs improvment Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Billsby?

User friendly and quick to input information. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

A little confusing at times and not sure of next step at times. But instructions were very helpful. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Pretty Simple to use"
4/5
What do you like best about Billsby?

The subscription and being able to keep track of clients Review collected by and hosted on G2.com.

What do you dislike about Billsby?

I wish it had an option to only charge a one time, instead of always having to choose subscription Review collected by and hosted on G2.com.

DQ
Daniel Q.
Small-Business (50 or fewer emp.)
"Great For Credit Repair Companies"
5/5
What do you like best about Billsby?

I like how I can intergrate Billsby with My CRM to keep track of my clients monthly payments in one easy place. Review collected by and hosted on G2.com.

What do you dislike about Billsby?

The setup fee and monthly fee get charged at the same time, but they have a workaround for that problem. Review collected by and hosted on G2.com.