Karla K.
KK
Karla K.
Controller
Mid-Market (51-1000 emp.)
"A well built, intuitive piece of software that has made so much of my job easier."
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The interface is very easy to use, not just for the end users (card holders) but especially for me as an administrator. I can easily see everyone's receipts, make sure things are categorized correctly, make sure that all the required data has been entered, reports are easy to run and edit because they are downloadable in excel. Everything about it works great for me. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

One small request would be the ability to add additional information to the card transactions, i.e. project number. We send the spending to the projects and it would help a lot if we could have a customizable field that would let us make that connection that would automate the allocation function. But there are enough tools to work with that I've got it down to a very manageable amount of work, even though it's not quite "automated". Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense...

Thank you, Karla, for your tremendous review of Spend & Expense! We're excited that you find the interface easy to use for both you and your cardholders. You can see all the receipts, making sure they are categorized correctly, make sure all the data is entered, and you can run reports easily and edit them as they are downloaded in Excel format. We appreciate your request for the option to add more information to the card transactions to be able to show the connection that would automate the allocation function. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great Features, But Support and SMS Security Alerts Need Improvement"
1.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like the budgeting and spend limits for employees. Also, the receipt capture. I like the software, when it comes to support/security warnings/receipt uploads it would be really cool to be able to do this with texting instead of having to be signed into an app. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The support is where it ends with me. I like to be able to call a number when I need something. Also, when there are security issues, I wish it would text me, as I always have access to sms, but email and signing into accounts is a pain when you are on the go. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy-to-Use Portal and App That Keep Admins Productive Anywhere"
4.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I really like that it's easy to use. The portal and app are very user friendly. As the admin, i love that I can do everything that the website can do on the app with I'm not near my computer. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

There is an issue with card users unable to assign their receipts to budgets because their budget has been used. That causes issues with closing the month and the statement. Admins need to adjust budgets or make the appropriate changes for the users. Review collected by and hosted on G2.com.

Carlos V.
CV
Carlos V.
Owner
Small-Business (50 or fewer emp.)
"Experience so far."
0/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

Not much to say, honestly. I haven’t received any response to my emails, and there’s been no real support. On top of that, I’ve noticed random drops in my credit. The daily usage is fine. tracking is fine Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The amount of effort put into onboarding us to the incompetent effort thats given now Review collected by and hosted on G2.com.

NA
Nicholas A.
Small-Business (50 or fewer emp.)
"Effortless Payables with Quick Execution & Rewarding Benefits"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I love how easy it is to use BILL Spend & Expense (Formerly Divvy), as it means I don't have to go out of my way to get vendors paid, and they receive quick payments, which they appreciate. I find the seamless rewards system fantastic because we can purchase gift cards for our staff to give them something extra for a job well done. The initial setup was easy, which made integrating the software into our workflow quite straightforward. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I would prefer virtual cards not be 'automatically added' on the payable side. We've had some issues in the past where vendors don't realize they set up a virtual card and then they never process payment, and the payment needs to get reissued. I would like a feature making us click to confirm these changes rather than changing them without confirmation. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to Use, Fast, and a Huge Time-Saver with QuickBooks Integration"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

It’s easy to use, the website responds quickly, and updating my preferences is straightforward. Being able to integrate with quickbooks saves me so much time. The AL where it predicts the GL code I will be using is incredibly helpful at a community and corporate level. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The people I’ve connected with via chat have been horrific. In one ticket, I was instructed to do certain things, and then in a later ticket I was told never to do that because it causes severe issues. Review collected by and hosted on G2.com.

Dominique W.
DW
Dominique W.
Senior Manager
Small-Business (50 or fewer emp.)
"Seamless Accounting Integration with Real-Time Transactions and Easy Card Management"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I love the integration with accounting software, the ease of payments, you can see transactions in real time and assign and remove cards easily. Bill is the leader in this space. I have over 30 years of experience in the accounting profession and have not found an option that matches it yet. Bill is the leader in this space. I have over 30 years of experience in the accounting profession and have not found an option that matches it yet. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

Disconnecting from accounting software but that is an issue with every platform. Review collected by and hosted on G2.com.

Hung William S.
HS
Hung William S.
coach
Small-Business (50 or fewer emp.)
"Real-Time Expense Tracking with Ease"
4/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like that BILL Spend & Expense gives me immediate notifications of any credit card charges, which helps me keep track of my expenses. I appreciate how it helps me keep records of my expenses in real time. I find the Divvy credit card easy to use, and I value that it allows me to create virtual credit cards for staff and contractors. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

We have to pay the bill every month in full, which sometimes I wish could extend credit like a real credit card. Review collected by and hosted on G2.com.

Lauren N.
LN
Lauren N.
Owner
Small-Business (50 or fewer emp.)
"A Rewarding Experience with Flexible Control"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like BILL Spend & Expense because it allows my small business to operate smoothly by giving my employees access to virtual cards, which simplifies tasks like e-filing and parking expenses. I can control budgets and manage their spending effectively. The payment schedule options and the rewards program are what I appreciate the most, as they have been really helpful to us. It's nice that we can earn cash rewards by using the cards for our expenses, especially the recurring ones. The initial setup was pretty easy for me, though some employees needed a bit of help. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

More payment options would be beneficial. And more integrations would certainly be helpful. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense...

Thank you for your valuable feedback on BILL Spend & Expense, Lauren! We are pleased that you enjoy the ability to control your team's spending and virtual cards. Our apologies for any frustrations caused by long payment processing time and any difficulty you have had with using the physical card. We always want to hear what works and what will make your experience better.

Elizabeth R.
ER
Elizabeth R.
OFFice management
Mid-Market (51-1000 emp.)
"Easy to Use and Time-Saving, but Sync Setup Needs a Smoother Onboarding"
3.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I Like the concept, the ease of use, the time saving capabilities. I love how easy it was to onboard and that it can sync with our payroll software to continously add in new hires. I love how it works with netsuite so seamlessly. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

My downside is more about the onbboarding experience and not the Spend and expense side but the setup of everythign to sync over to my system. I need to do a call to get our sync and setup correct. I do not like the budget setup process its confusing and I just want to allow my employees to have a card with spend so this part is a bit time consuming. Review collected by and hosted on G2.com.