I like that the transactions can be downloaded directly into my Quickbooks Desktop product. Review collected by and hosted on G2.com.

I don't like that the downloaded transactions get confused on vendor names, and those vendor issues will block some transactions from downloading. Also, vendor names should be memorized and this does not consistently happen. Review collected by and hosted on G2.com.

I love that with BILL Spend & Expense (Formerly Divvy) I can verify expenses using just an image, whether it's a photograph or a file. Additionally, the ease of choosing specific categories for expenses, defined by the company, greatly simplifies the operation. I also appreciate that an image can be uploaded for expense verification, which enhances the experience by not having to deal with physical receipts. Review collected by and hosted on G2.com.

Communication between applications does not seem to be very effective, as sometimes the application does not easily find the expense. Additionally, the photos taken by the application cannot be cropped, which forces me to take the photo with the photo app and then export it. Review collected by and hosted on G2.com.

I like that with BILL Spend & Expense (Formerly Divvy), I'm able to create budgets and vendor cards. It also lets me see every single transaction that an employee or a vendor makes, allowing me to make decisions. Setting it up was pretty easy; we just set up our company information, someone called us, and within a few days, we had our account and chose our credit limit. It's worked out pretty great so far. Review collected by and hosted on G2.com.

I'd like better visibility and integration with QuickBooks. Once we pay off our bill through bill.com, it appears as a lump sum instead of showing every individual transaction. Also, linking it to a project on QuickBooks could be improved. Review collected by and hosted on G2.com.

I like that employees are able to enter class, account, and vendor information. I also like that Bill Spend and Expense is able to sync with Quickbooks. I Usually enter most of the data into our company's Quickbooks system so this helps me out a lot. Review collected by and hosted on G2.com.

Sometimes transactions will not sync. I notice that is it always specifically three employees whose transactions will not sync. Also, since some employees already has a bill.com account, signing up for Bill Spend and Expense was a bit tricky because they experienced many hiccups. Review collected by and hosted on G2.com.

I like that BILL Spend & Expense (Formerly Divvy) cuts down on delays in receiving receipts and processing time. It collects receipts immediately in real time from employees and integrates seamlessly with our accounting software, which eliminates the need for data entry and reduces the chance of clerical errors. It provides us with real-time profit and loss on jobs without the delay of waiting for employees to turn in receipts. The initial setup was extremely easy. Review collected by and hosted on G2.com.

One thing that could be improved is if the system remembered prior selections, like for fuel charges, so that we don't have to manually change them every time. It would be nice if it categorized the transaction correctly, preventing us from having to make manual changes. Review collected by and hosted on G2.com.

I like how easy it is to monitor spending and set limits with BILL Spend & Expense. It's very easy to quickly adjust a limit if someone has a larger purchase. I appreciate how easy it is to seamlessly see what many people are doing at once. It's a great site to use and incredibly easy to use. Their customer service has been really helpful when I've had questions.I also really appreciate how easily it integrates with QuickBooks Online, which we use for accounting. It works great. Review collected by and hosted on G2.com.

I found it really unfamiliar when I had to use BILL Spend & Expense for invoice payments instead of the credit card management I'm used to. It ended up taking us about two extra weeks to collect money on a large invoice, which was frustrating. Typically, we'd expect a quicker process, like a direct deposit, but using this service seemed to complicate things and delay the payment. Review collected by and hosted on G2.com.

I like the credit card rewards, which include purchasing rewards and cashback from spending. I also appreciate being able to set up budgets for individuals, which helps track expenses per budget or department and assists with accounting. It's very useful to upload receipts and invoices, as having a documented place for these is great for audits and internal tracking. The ability to easily control who has a card, manage their budgets, and swiftly handle situations like card loss by zeroing out budgets or ordering new cards is very convenient. Review collected by and hosted on G2.com.

I find the integration between BILL Spend & Expense (Formerly Divvy) and our accounting system to be not seamless. It takes some extra steps, going through Excel, and feels like more manual work than it should be. I'd prefer if getting data from Divvy directly into my accountant's system required fewer manual steps. Review collected by and hosted on G2.com.

I like the intuitiveness of BILL Spend & Expense, and the great customer service from the team. The great budgeting practices and best practices offered are really helpful, and it's just really easy to use. The system is easy to use with very little training required for new team members, which has improved the time it takes to do expense reports. The integration of using cards with the expense platform keeps everything in one place, making it very convenient. Initial setup was really easy for me, and I’d give it a nine out of 10. Review collected by and hosted on G2.com.

Allocating large expenses to two separate billing departments or budgets is a little difficult right now. Review collected by and hosted on G2.com.

We love how easy it is to set up and sync with QuickBooks. It also gives us a great way to control spending by creating budgets, using virtual cards, and accessing a ton of other helpful features. Tech support has been great, and they really come in clutch when we’re trying to figure things out. It is easy to add new users and remove old users. Implementing the card was easy peasy. We use the card everyday and benefit from the rewards pretty quickly. Review collected by and hosted on G2.com.

Our biggest issue was when we first started using BILL. It took a bit of work to get a credit increase, but now that we understand the process, it is a little easier. Review collected by and hosted on G2.com.

I like most of the tracking of our bills being paid and the reports that are given for me to easily then put it into our system for balancing. I also like that I can pull up specific payment dates for filtering, and the report shows the company that was paid and the amounts as well. Being able to filter for specific categories in these reports is most helpful because it allows me to easily determine in that payment cycle how much was spent in certain categories. Review collected by and hosted on G2.com.

The customer service is not good. It feels disjointed, like dealing with a third party to another third party company. They often act like they don't know which part of their app we use, though they have my information. They can't answer questions about specific check numbers or payments to vendors without stopping communication to contact someone else, which takes a day and results in more questions that should already be known. It's infuriating. Additionally, having to void a check takes too long because of back and forth communication, making it feel like they don't know what's going on internally. The initial setup was time-consuming and very manual due to our ERP software not being compatible with BILL Spend & Expense. Review collected by and hosted on G2.com.