8.7
Ease of Use
AP Automation Average: 8.5
Bill.com Pricing
| Name | Price | Features |
|---|---|---|
| ESSENTIALS | $39user/month | Manage Payables or Receivables
|
| TEAM | $49user/month | Payables or Receivables Plus Accounting Software Integration
Essentials Plus:
|
| CORPORATE | $69user/month | Manage both Payables & Receivables Plus Robust Workflow Options
Team Plus:
|
| ENTERPRISE | Contact vendor | Custom Pricing & Additional Integration Features
Corporate Plus:
|
Bill.com pricing & plans
Free Trial is available
Pricing information for Bill.com is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Bill.com must be conducted with the
seller.
Pricing information was last updated on June 28, 2019
Bill.com Pricing-Related Review
AH
Administrator in Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?
Cost effective way for a small business to offer advanced services to clients with electronic invoicing, ACH payments and a free online account for clients to make it simple for them to manage. No more checks to cash! Revenue comes in faster. Bill.com is just a sleek system that makes it appear we have a bigger team or "fancy" systems when in fact it's a one person job that gets done on the road, in a park or wherever I'm at when it's time to send invoices. Love the mobility and ease of use. Integrates perfectly with QB and frees me from additional dependence on QB add-on services. Also integrates with Tax1099.com which was a very easy and inexpensive way to handle the 1099 tax filing. Bill.com is a workhorse for small businesses! Review collected by and hosted on G2.com.
What do you dislike?
The new platform had too many kinks so I stayed on the old platform. Invoice formats were not copying over correctly and some critical customer details were not transferred to the new profiles. Review collected by and hosted on G2.com.
Dmitry B
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
I only used their service to pay our company office lease for a few months. Nothing really special. Review collected by and hosted on G2.com.
What do you dislike?
Support and the way they treat their customers.
First of all, it's super hard to contact their support I submitted 3 tickets and it took 3 days to finally get someone to respond.
We are leasing the office space from the company that was using Bill.com to accept payments for their bills, therefore we were forced to use bill.com to pay our monthly office rent. Everything was ok... Then the company we paid for the rent switched to using Xero since it doesn't really make sent to pay ridiculous amounts for bill.com.
Anyway... for us, it was even better because now we didn't need to pay bill.com subscription fees to just pay for the rent (simple ACH). So we went ahead and canceled our subscription with bill.com in August.
A few months later (in October) I noticed that they were still charging our credit card and as I mentioned above it took 3 days to get someone to finally respond to our support tickets.
What I asked for was simply refund the last 3 charges (Oct, Sept, Aug) and close our account simply because their system failed to cancel it in the first attempt. Simple right? Nope, not with Bill.com
They had someone to call me and tried to explain that they didn't see my first request to cancel and if I didn't use their service since August it was my problem and that evidence that I didn't even log in to their service for 3 months is not enough for them to refund.
So my advice to you, if you ever thought to use bill.com for your business, please stay away. There are tons of great innovative companies on planet Earth who would love to do a business with you and will value you as a customer!
Review collected by and hosted on G2.com.
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