Ease of use, it's very intuitive and doesn't make you guess where to find what you want. Ability to get in touch with a customer servie representative when needed (especially the call back feature) and their knowlege when they help you. Review collected by and hosted on G2.com.

My bill.com interfaces with Quickbooks. Even after nearly daily use for three years, if I ever have a payment expire in Bill.com (never cashed, etc) it's a bear to get it cancelled or voided in Quickbooks and the two to sync up again. I wish once it cancelled or voided in Bill it automatically did so in Quickbooks as well. Maybe I just don't know what I"m doing, but it throws my reconciliation off when that happens. Review collected by and hosted on G2.com.

I like that everything is in one spot - that I can review, pay etc etc, that other people can access and review bills. The proof of payment has been easy to use as well - that is important when you're working in a nonprofit and have to report on grant spending. Review collected by and hosted on G2.com.

sometimes it's not intuitive or user friendly - I've had a lot of issues with the AI features and lack of customizable features. For example, I needed to be able to change the name that showed up on proof of payment and there was no way to do that. Review collected by and hosted on G2.com.

The system handles a lot for me upfront—from reading the invoice, to entering dates and amounts, to remembering prior coding. That ease of bill entry saves me a lot of precious time. Review collected by and hosted on G2.com.

Tracking the status of bills can feel a bit cumbersome. When I hover over a bill, I can see who needs to approve it right now, but it would also be great to know who needs to approve it next. That would make it much easier to gauge how far along the bill is in the approval cycle without having to click into the bill each time. Review collected by and hosted on G2.com.

I love being able to use electronic approving and routing with BILL AP/AR. It's great for our small team with a lot of payables to handle everything electronically. I find it easy to use, approve, and add comments on the desktop version. I really appreciate that I can pay vendors through ACH without any fees. Review collected by and hosted on G2.com.

I would like if the notes section was more prominent in the app. My customers I am paying are not able to update their account info or switch from ACH to Virtual card. This is frustrating. We have had to contact BILL AP/AR for this. It also has an issue with syncing the vendor credits with check payments with Quickbooks Online. Review collected by and hosted on G2.com.

Bill.com has been a game-changer for our accounts payable and receivable processes. What used to take hours of manual data entry, paper chasing, and back-and-forth emails is now streamlined into one clean, easy-to-use platform. The automation features save an incredible amount of time, especially with invoice routing, approvals, and syncing directly with our accounting system. Review collected by and hosted on G2.com.

Currently, there is nothing I dislike about the software Review collected by and hosted on G2.com.

Automation that connects to QB and allows for full integration with our banking partners Review collected by and hosted on G2.com.

As any platform cost could always be a little lower :) Review collected by and hosted on G2.com.

I like that BILL AP/AR keeps the time spent on managing invoices and packing slips to a minimum. It does a decent job of sorting these documents, which means I don't have to search through my files if I need to look for a specific invoice. I just go to BILL AP/AR, sort by vendor, and look at all the invoices or documents associated with that vendor. This makes it pretty easy to find any information I need, like prices or costs, or check some old packing slip to verify if something came in and how much we paid. It significantly reduces the time spent on these tasks and helps to rectify any mistakes by allowing us to go back to the invoices and see what we actually spent on a specific item. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like that BILL AP/AR is a one-stop shop to take a look at our payments, outstanding and paid invoices, and it's simple to use for someone who doesn't live and breathe accounting like me. It consolidates all of our accounts payable into one place, gives our accountant an easy way to pay, and provides access to easy reporting. We also use Bill.com's spend and expense (formerly Divvy) and like it very much for budgeting spend for departments and employees. The biggest thing for us as a small team is having everything we need easily accessible and organized. Additionally, we use Stripe for our customer payments and Xero for reporting, which works well with BILL. Review collected by and hosted on G2.com.

Nothing comes to mind, though our use case is very simple Review collected by and hosted on G2.com.

I think the design of BILL AP/AR is really nice, and the user experience works well. It's very easy to navigate and find the things I might be looking for. I appreciate the clean, modern design. It's well organized, making it easy to find things and to collaborate with coworkers who are part of the review and approval process. It houses everything in one place, which is helpful when several staff need to review and approve bills. It's also very easy to look up vendors and see what we've paid them in the past, acting as a well-organized repository of our payment history. The whole process is streamlined and all in one place now. Review collected by and hosted on G2.com.

Sometimes it's a little hard to navigate to the initial page where the bills waiting for approval are located. And the cost is high for us as a small non-profit. Review collected by and hosted on G2.com.

I use BILL AP/AR for keeping up with my payables and receivables. It allows me to have digital copies of all of my accounts payable documents, which is very convenient. Being able to pay bills through the platform is very helpful. I also find it beneficial to receive payments from customers using the AR function. The integration with QuickBooks Online works smoothly, and setting it up was extremely easy. Review collected by and hosted on G2.com.

I may be doing something wrong, but I would like it if the AR feature would be able to create lump sum deposits when syncing to QuickBooks online. That's been one feature that causes me to have to do individual deposits rather than lump sum deposits. Review collected by and hosted on G2.com.