AJ
Alissa J.
Small-Business (50 or fewer emp.)
"Time-Saving with Streamlined Entry, Needs Better AR Sync"
5/5
What do you like best about BILL AP/AR?

I like BILL AP/AR because you can forward emails directly from your inbox to the platform, and it uses AI to streamline the entry process. This feature helps me get things off my inbox list and have them organized for batch entry later. It saves me time by filing, processing payments, and creating data entry for QuickBooks all at once. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I dislike that the accounts receivable integration sometimes fails for two-way sync. It leaves invoices open in BILL AP/AR even after they have been marked paid in QuickBooks. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Smart Auto-Fill and Seamless Quickbooks Sync Make Bill Pay Easy"
4.5/5
What do you like best about BILL AP/AR?

I like how Bill AP automatically fills in some information on each bill from the uploaded invoice. It is pretty good at anticipating account codes, vendor names, and payment amounts. I use the service weekly for bill pay, and I like how easily it syncs to Quickbooks. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

There aren't really any downsides to using Bill AP. I'd say that occasionally the system isn't able to read a PDF that I upload which can be annoying, but really isn't that big of a problem and it only takes seconds to enter myself. Review collected by and hosted on G2.com.

RH
Rocio H.
"Streamlined Invoice Management with BILL AP/AR"
5/5
What do you like best about BILL AP/AR?

I love using BILL AP/AR because you can drag and drop invoices, and it preloads the invoice information like invoice number, amounts, and company names, which makes entering invoices to be paid so quick and easy. You can see all previous invoices in one place, helping to avoid double payments. I also like that you don't have to manually cut checks, as BILL AP/AR does it for you and provides an ETA for payments. The ability to classify costs to their appropriate accounts stands out as a great feature. Plus, our representative was very helpful during the setup. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

nothing so far Review collected by and hosted on G2.com.

Amit G.
AG
Amit G.
Assistant Manager
Mid-Market (51-1000 emp.)
"Bill.com: Easy to Use, Cost-Effective, and Backed by Supportive Service"
4.5/5
What do you like best about BILL AP/AR?

Bill.com is easy to use, cost-effective, and backed by a highly supportive team. I state this based on my experience of using it for over five years. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Generally, syncing issues may arise from time to time; however, they can be resolved by reaching out to the support team. Review collected by and hosted on G2.com.

SA
Shannel A.
Small-Business (50 or fewer emp.)
"Streamlined Payment Management with Real-Time Collaboration"
5/5
What do you like best about BILL AP/AR?

I like that BILL AP/AR makes it easy for us to collaborate and verify information with our vendors in real-time. I find it very useful to be able to download reports and current open invoices, which makes forecasting cash flow easy as I can import the reports into my Excel spreadsheet on a weekly basis. The initial setup of BILL AP/AR was super easy, and the integration with Quickbooks was great. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Something that can be improved is how the deleted invoices are stored. It is hard to navigate to retrieve them. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Streamlined AP Management with Caveats"
3.5/5
What do you like best about BILL AP/AR?

I like BILL AP/AR's centralized vendor and AP management, which keeps our accounts payable in a single system. The ability to pay vendors in multiple ways like check, ACH, next day, and credit card is really convenient. I also appreciate its 1099 compliance and how it allows us to set up internal controls. Syncing with our ERP and managing cash flow and compliance are valuable features too. The initial setup was easy, which was a nice bonus. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

It can get a little expensive as volume increases. I don't like how they offer our vendors invoice financing which creates friction. Review collected by and hosted on G2.com.

Response from Katrina Magat of BILL AP/AR

Your comment made our day! We're going to share this with our product team, who always enjoy hearing positive feedback.

DB
Drew B.
"Effortlessly Manages AP/AR with User-Friendly Experience"
5/5
What do you like best about BILL AP/AR?

I really enjoy the ease of use and the user-friendly interface of BILL AP/AR. It's very easy to navigate, so even someone unfamiliar with it can pick it up and understand where everything is and explore all the features. I've used other bill pay platforms and BILL AP/AR is by far the best and easiest to use. The initial setup was very easy, and the trial period certainly helps to get your feet wet and understand all features. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I recently used the W-9 agent for sending/collecting W9s. The issue came up that not all W9s received were automatically transferred to vendor accounts as advertised. Also, I've gotten emails from vendors saying when they respond to the email, it is undeliverable. Review collected by and hosted on G2.com.

Honna G.
HG
Honna G.
CFOO
Small-Business (50 or fewer emp.)
"Advanced tax support with AP vendors"
5/5
What do you like best about BILL AP/AR?

The best feature currently is the expanded integration with tax1099 to securely collect W9s in platform and then transmit them to the IRS for 1099 filing. The basic ap/ar functions also work well - but the 1099 filing sets BILL apart from other similar vendors (who do not do this or have a lesser product) Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The inbox can be problematic - it takes a lot of clicks to add an off platform image or pdf to a payment. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

Thank you, Honna, for your stupendous review of BILL. We are pleased that you appreciate our expanded 1099 feature, which allows you to securely collect W-9s and then transmit them to the IRS for filing. Also, our basic AP/AR functions have worked well for you. We apologize for any trouble you have had with your BILL inbox. We are always eager to hear what works well for you and how we can enhance your experience.

Miranda S.
MS
Miranda S.
People Operations Coordinator
Mid-Market (51-1000 emp.)
"Bill.com Streamlines AP/AR with Seamless Accounting Sync"
4/5
What do you like best about BILL AP/AR?

Bill.com automates AP and AR by capturing invoices, managing approvals, sending and collecting payments, and syncing seamlessly with accounting systems, helping businesses save time, improve controls, and speed up cash flow. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

What I really dislike is the customer support. There are slow response times when issues arrise. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Seamless QuickBooks Integration for Faster Invoice and Payment Tracking"
4.5/5
What do you like best about BILL AP/AR?

It is a seamless integration with Quickbooks online, and I love to be able to quickly review old invoices, send proof of payment to vendors, and easily review statements received to see that everything has been paid. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The Virtual Card payment method has been a bit troublesome. Some vendors have been reverted by bill to this method of payment, and it took a 15 minute phone call with bill support to sort out. It isn't easy to change the payment method for a vendor that is already linked in Bill's network. Review collected by and hosted on G2.com.