# BILL AP/AR Reviews **Vendor:** BILL (previously Bill.com) **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,805 ## About BILL AP/AR BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. ## BILL AP/AR Pros & Cons **What users like:** - Users love the **ease of use** of BILL AP/AR, praising its organization and simplicity in processing invoices. (622 reviews) - Users value the **easy payments** feature of BILL AP/AR, streamlining invoicing and enhancing remote bill management. (301 reviews) - Users appreciate the **seamless integration** with QuickBooks Online and other workplace tools, enhancing workflow efficiency. (249 reviews) - Users appreciate the **easy setup** of BILL AP/AR, enabling quick implementation and minimal training for staff. (248 reviews) - Users find that BILL AP/AR significantly **saves time** , simplifying the payment process and enhancing workflow efficiency. (241 reviews) - Users value the **seamless integration with Quickbooks** , enhancing efficiency in managing Accounts Payable and Receivable. (238 reviews) - Users appreciate the **easy integrations** of BILL AP/AR, enhancing their financial management efficiency and accuracy. (234 reviews) - Efficiency (234 reviews) - QuickBooks Integration (223 reviews) - Users emphasize the **ease of invoicing** with BILL AP/AR, appreciating its efficiency and user-friendly interface. (213 reviews) **What users dislike:** - Users experience significant **payment issues** due to inflexible reporting and poor access to bank information. (177 reviews) - Users find the **missing features** like discount terms for vendors frustrating, hoping for timely updates and improvements. (166 reviews) - Users experience **technical issues** with BILL AP/AR, facing glitches and incorrect invoice dates that require manual fixes. (153 reviews) - Users experience **invoicing problems** that lead to confusion with payments and invoices not syncing properly. (145 reviews) - Users experience **vendor management issues** due to automation limitations and unclear communication regarding non-billing emails. (139 reviews) - Sync Issues (123 reviews) - Users experience **poor customer support** at BILL, often facing long delays and inconsistent assistance when issues arise. (122 reviews) - Syncing Issues (105 reviews) - Delays (104 reviews) - International Payments (97 reviews) ## BILL AP/AR Reviews ### 1. Great Bill Payment Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan Z. | CFO Advisory Practice Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about BILL AP/AR?** The navigation and features are easy to use. Vendor management is strong, and the transaction history is clear and helpful. I also like the secure approval features for bills, along with the ability to set up vendors for ePayment. On top of that, it offers extensive integration capabilities. **What do you dislike about BILL AP/AR?** I’ve run into periodic challenges when trying to add authorized users to bank accounts. On top of that, the sync between BILL and QuickBooks Online sometimes has issues, which can be frustrating at times. **What problems is BILL AP/AR solving and how is that benefiting you?** It helps us pay bills on behalf of clients in a timely and accurate manner. It also supports multiple approval levels for bills, syncs financial data to our accounting platform quickly and easily, and enables vendors to be paid on time through the built-in inbox. ### 2. Effortless Payments with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jose G. | Senior Corporate Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I love how easy to use it is and how friendly it is with everything. It's very straightforward if you want to take a look into something. Especially making payments, I think the AP part is the one that I am the happiest with because it saves a lot of time. Even creating a new vendor to add new invoices to that customer is pretty useful. **What do you dislike about BILL AP/AR?** I would love to see improvements in merging vendors. It's a hassle when the vendor details don't work because of payment details or address errors, you have to create a new vendor for that transaction instead of changing it within the existing vendor. It's especially frustrating when the payment details are wrong the first time. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for managing vendor payments and tracking receivables. It consolidates vendor payments into one platform, saving me from entering transactions separately. It also lets me check invoice statuses without needing follow-ups, which is incredibly useful. **Official Response from Jenn J:** > Jose, thank you for your amazing review of BILL! We’re excited to hear that you appreciate the ability to seamlessly manage all your vendors and clients within one straightforward, user-friendly platform. Our apologies for any delays you have experienced with international payments and for not being able to link international bank accounts. We are working to open up the opportunity to create a basic receivables account outside of the US. Currently, if you are located in Canada, the UK, or Germany, you have the opportunity to create a basic account with BILL, provided you receive an invitation to sign up. Please continue providing feedback, as we are always working hard to improve our software. ### 3. Streamlined Multi-Company Management, Effortless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about BILL AP/AR?** I love the ease of connectivity and integration with QuickBooks, which makes the setup super straightforward without needing our CSM’s help. I like having multiple tabs for different companies, which isn't usually offered by a lot of platforms—no need for multiple logins for different companies. Also, the credit card system is so awesome. After making a purchase with a bill.com card, I just upload the receipt, and it leverages AI to fill out a lot of details for me, then I choose the budget and category, and I'm done. It's super fast, about three seconds for each expense, which is really hard to find in the industry. **What do you dislike about BILL AP/AR?** I think that there have been some issues regarding security. There was a moment where I was using the correct credentials, but because I was signing in on a new device, it would block it. It blacklisted me, but it wasn't notifying the end user that this was what was happening. It just said the credentials were incorrect. In reality, when I logged back into the other computer it was familiar with, the credentials were correct. It did cause a day of issues because I had to talk to their support team. But I didn't like that. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR unifies various tools, replacing technologies like QuickBooks, and is simple to use. It's user-friendly with easy workflows for accounting, and helps me manage technology vendors effortlessly. It's our one-stop shop for processing bills, approval workflows, credit cards, and reimbursements for multiple companies. **Official Response from Jenn J:** > Matt, we want to express our heartfelt thanks for your phenomenal review of BILL! We love that our software assists with keeping your IT expenses organized, allowing you to track purchases, manage card charges, and keep everything in one place. Our interface has been straightforward, approvals have been simple to set up, payment/invoice status is readily available, and it has been great for logging a clean history of your spend so that reporting has become painless. We appreciate your suggestions for the search/filter being a bit more powerful, some workflows need fewer clicks, and you would like a little more flexibility in customizing reports and dashboards. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 4. Comprehensive Finance Solution, Needs AR Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Rob P. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about BILL AP/AR?** I like using BILL AP/AR because it serves as a one stop shop for the majority of our finance needs, which is really helpful. I appreciate the payment status tracking feature, as it allows for more accurate cash forecasting. The overviews on vendor expense trends make it simple to see month over month or year over year changes in vendor spend, assisting with identifying areas where expenses can be reduced or if budgetary changes are needed. Additionally, the ease and accessibility for our employees is fantastic, enabling them to simply manage their individual budgets, submit for reimbursements, and easily upload receipts and code their own transactions. From what I understand, the initial setup was simple and straightforward. **What do you dislike about BILL AP/AR?** I don't like that the AR side does not provide a failed send notice when an invoice is sent. This leads to delayed payments and a prolonged collections process. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR as a one-stop shop for finance needs. It tracks payment status for better cash forecasting, provides insights into vendor expense trends, simplifies budget management, and makes reimbursements easy for employees. **Official Response from Jenn J:** > Rob, thank you for providing valuable feedback! We are thrilled that being able to issue invoices and easily track aging AP payments is working well. We are sorry for any frustration caused by not receiving emails for bounce back notifications. We welcome all feedback and suggestions on how to make the service better and will pass along that to our product team. ### 5. Seamless Integration and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Financial Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR to be a very easy software program to use. It's very user-friendly and integrates great with Sage Intacct, Expensify, and TravelPerk. I love that we use it to track our travel expenses through TravelPerk. The integration with Sage Intacct and Expensify means we don't have to manually enter things multiple times, which saves us a lot of manual input effort. The software also helps us manage incoming bills, outgoing invoices, and employee reimbursements efficiently through ACH, eliminating the need for cutting checks. Additionally, I like how it automatically sends reminders when invoices are past due. We have also started using the spend expense feature, which we love because it consolidates expenses onto one main credit card, while still allowing us to track spending easily by setting up separate credit card numbers for various transactions. The initial setup was very easy, and the support we received from the BILL AP/AR team was really helpful. Its overall integration and ease of use have made it a valuable tool for our daily operations. **What do you dislike about BILL AP/AR?** Nothing really **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for incoming bills and outgoing invoices, and I love its integration with Expensify and Intact. It sends automatic reminders for overdue invoices and lets us pay reimbursements through ACH, eliminating the need to cut checks. ### 6. Ease for bill pay, but not great for review **Rating:** 4.0/5.0 stars **Reviewed by:** Stacie B. | Senior Manager, Accountig, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about BILL AP/AR?** The tool is a great way to view all invoices and send payments when desired. The ease of paying bills is the best feature of the device. I also appreciate that if their is a delay in payment, the system sends out alerts. **What do you dislike about BILL AP/AR?** You have to have a license to use bill.com, where all our bills are stored. Therefore, you must go into Bill.com to review during an audit. The same issue arises at month's end; you have to look in two different systems to review the final numbers and confirm everything was entered correctly. We also get payments from customers using Bill. It is not user friendly to collect or connect. Every time I go to connect it logs me into the AP system and I am unable to connect. I have reached out to the customer team with no help. **What problems is BILL AP/AR solving and how is that benefiting you?** Currently, Bill.com supports our AP automation. The system houses all our vendor invoices, payments, and approvals. Since our current ERP system would not do all of these features efficiently, it was best to use a third-party tool. This allowed for ease of bill input and approves. Our past approval system was a nightmare; we used DocuSign to confirm all approvals. **Official Response from Rommel Bagaporo:** > Thank you for your review, Stacie. We're glad to hear that you're enjoying our app and we’ll be sure to get your feedback up to our product team! ### 7. Invoice Processing with Flexible, Transparent Approvals **Rating:** 4.5/5.0 stars **Reviewed by:** Hasan D. | Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** It streamlines our invoice processing, strengthens internal controls through clear approval routing, and provides a transparent audit trail. The system has significantly reduced paper-based processes and increased efficiency. Additionally, the ability to process payments from anywhere offers valuable flexibility and supports timely approvals. **What do you dislike about BILL AP/AR?** At times, the system requires manual adjustments, particularly for returned payments or when payments and cancellations fall into two separate fiscal years. Year-end processing can require additional review and corrections. While the platform is generally reliable, it is not entirely error-free and occasionally requires manual intervention to ensure accuracy. **What problems is BILL AP/AR solving and how is that benefiting you?** It solves the inefficiencies of manual invoice processing, paper-based approvals, and decentralized payment tracking. It centralizes invoices, automates approval workflows, and maintains clear documentation for each transaction. This improves internal controls, enhances transparency, and supports audit readiness. As a result, we benefit from increased efficiency, reduced processing time, better oversight, and the flexibility to manage payments remotely. ### 8. Efficient Invoice Management with Room for Reporting Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mimi C. | VP of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is fairly easy to use and also very easy to train my staff on it. I appreciate the feature where it consolidates all my invoices in one place and allows me to sort by vendor and search for invoices within each vendor. I like having the option to see which payments are scheduled to go out, have already been paid, or are even canceled. It also has a summary dashboard on the very front, which I find useful. The recognition feature when uploading invoices is helpful because it picks out all the invoice and payment dates, which helps alleviate repeating or entering the same information and is a big time saver. This also reduces manual errors as I just need to check what's on the invoice against what's already been picked up, then click save invoice. I also found the initial setup very easy, just setting it up and adding users with their respective settings was straightforward. **What do you dislike about BILL AP/AR?** I think it's just the reporting aspect. Sometimes I need some ad hoc report. For example, I want to pull a vendor showing a history of all the invoices along with if I wanna put in fields of invoice day, due date, when accounts were set to, and going as far back as possible, like, a history. Right now, there isn't a fast and easy way that BILL AP/AR has that. It does have the capability to, like, run a specialized report. Which can get frustrating sometimes. If our vendors come out and said, 'hey, I need to do AR installation,' especially when I have a particular vendor with hundreds of invoices monthly. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps consolidate all my invoices in one place, sorts them by vendor, and manages paid or unpaid status. It saves me time by automating invoice and payment processing, and reduces manual errors, making it easier to manage vendor payments. **Official Response from Jenn J:** > Mimi, thank you for your five-star review of BILL! We are so excited that you have found our service easy to use, that it connects smoothly with your ERP system, it also catches duplicates before they become a problem, and grabs important information, as well as past account and description details, making it easy to enter data. We appreciate your idea of having an option to create customizable reports, which would streamline your process and save time. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 9. Reliable AP/AR Platform That Streamlines Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Amol L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** BILL does a great job centralizing and streamlining our AP and AR processes in one platform. It significantly reduces manual work by automating invoice capture, approval workflows, and payment processing. The visibility into payment status and cash flow is especially helpful, and the integration with our accounting system keeps everything aligned and efficient. While no software is perfect, BILL has meaningfully improved our operational efficiency and provided a reliable structure for managing payables and receivables at scale. **What do you dislike about BILL AP/AR?** While BILL is very effective overall, there are occasional usability, syncing, and workflow limitations that can require workarounds, especially for more complex approval structures or reporting needs. Some areas of the interface could be more intuitive, and deeper customization in reporting would be helpful. That said, these are incremental improvements rather than major issues, and the platform still delivers strong value for managing AP/AR processes efficiently. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL streamlines our AP and AR processes by automating invoice capture, approvals, and payments. It reduces manual work, improves visibility into cash flow, and helps prevent errors or delays. Overall, it has made our finance operations more efficient and easier to manage. ### 10. Bill.com Positive Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** We’ve had a great experience using this billing management website. The platform is user-friendly and makes it easy to view, edit, and pay invoices. We especially appreciate how responsive the support team is when we need assistance—every help request has been handled quickly and efficiently. **What do you dislike about BILL AP/AR?** The only drawback we’ve experienced is the delay in payments showing up on our account, which can be a bit inconvenient. That said, the overall ease of use and support still make it a valuable tool for our team. **What problems is BILL AP/AR solving and how is that benefiting you?** We’ve had a great experience using this billing management website. The platform is user-friendly and makes it easy to view, edit, and pay invoices. We especially appreciate how responsive the support team is when we need assistance—every help request has been handled quickly and efficiently. The only drawback we’ve experienced is the delay in payments showing up on our account, which can be a bit inconvenient. That said, the overall ease of use and support still make it a valuable tool for our team. **Official Response from Jenn J:** > We wanted to express our gratitude for your exceptional review of our software, Meagan! We are glad that you have had a great experience using BILL. The platform has been user-friendly, making it easy to view, edit, and pay invoices. Also, our support team has been responsive when you have needed help, handling every request fast and efficiently. Our apologies for any delays you experienced with payments showing up on your account and the inconvenience it has caused. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 11. User-Friendly AP/AR and Card Tools That Streamline Invoices, Receipts, and 1099s **Rating:** 4.5/5.0 stars **Reviewed by:** Kyla A. | Associate Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I appreciate how user friendly the Bill.com AP/AR platforms are. The credit card functions are tremendously helpful to keep our small team organized and allows staff to easily upload receipts and reconcile expenses at the end of the month. The credit card functions also have great security measures and warn you when your card is low on funds, all of which I really appreciate as an administrator for our organization. The AP side makes tracking, approving, and paying invoices much more streamlined and efficient. Bill.com has also been great about helping to streamline the 1099 filing process each year, taking a huge burden off our small team. **What do you dislike about BILL AP/AR?** The AI automations can often get things wrong so we try to avoid using them whenever possible. We wish the fee for voiding a check wasn't so high ($25 per check) and we've also had a few issues with check payments not being received by our vendors which can be frustrating. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill AP/AR helps to streamline our financial processes and is very user friendly and easy to understand. It allows us to manage AP and AR all in one easy to use platform, which has helped us to digitize our formerly manual processes. Before we implemented Bill AP / AR, all of our processes were manual and time consuming. Now things are much more streamlined and efficient. ### 12. Effortlessly Handles International Payments, Needs Faster Vendor Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Brett W. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I love being able to send international payments in many different currencies with BILL AP/AR. It's also really helpful to be able to leave comments and tag others on specific invoices for documenting relevant discussions and notes. This feature keeps the conversation directly tied to the specific invoice, which is much better than using Slack or email where conversations can get lost or aren't visible to everyone. **What do you dislike about BILL AP/AR?** The time it takes for vendors to receive their payments sometimes seems long. While the processing date can be set for the next day, the vendor might not receive their payment for up to a week. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to solve missing documentation and approvals for vendor invoices. It allows sending international payments in multiple currencies and tagging others in comments for better invoice discussions. This integration is vital for managing our international subsidiaries without needing another platform. ### 13. Bill Makes AP/AR Tracking Simple and Straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay S. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** Bill is really easy to use, and it makes tracking AP/AR simple and straightforward. The implementation process was effortless to learn and our employees were able to pick up how to use Bill fast. If I ever have a question, the live chat provides wonderful support and gives me clear and precise answers. **What do you dislike about BILL AP/AR?** If a bill is deleted or changed, there’s no way to confirm that it was done or to see what was modified. **What problems is BILL AP/AR solving and how is that benefiting you?** Before we started using Bill, our AP process was complicated, and it was difficult to make sure invoices were entered into our system in a timely manner. Since switching to Bill, the AP workflow has been seamless: invoices are paid on time, and everything is organized and easy to find. ### 14. Streamlining Financial Management: A Comprehensive Review of Bill.com's AP/AR Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly K. | Accounting Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about BILL AP/AR?** Ease of processing employee expense reimbursements - do enjoy the machine learning of the invoice entry and how it pulls previous coding on past invoices entered. **What do you dislike about BILL AP/AR?** Suggested Enhancements for Bill.com AP/AR- Notes & Notifications: Expand the notes section and improve notifications for better visibility and usability. Error Handling: Provide more detailed explanations for sync errors beyond the current generic messages. Invoice Controls: Enable the ability to set period restrictions for invoice entry to prevent posting in closed periods or payment dates errors. GL Coding: Allow use of keyboard shortcuts or quick keys for GL account selection instead of manual dropdown navigation. Inbox Processing: When forwarding an email with multiple invoices, the email currently becomes the backup, creating extra manual work. Suggest enabling the option to copy the email backup directly in the inbox rather than uploading it each time. Overall Interface: Make the interface more user-friendly and intuitive for AP/AR workflows. **What problems is BILL AP/AR solving and how is that benefiting you?** Facilitating timely payments to ensure they are not late, error reduction on payments issued and payments received. **Official Response from Jenn J:** > Kelly, thank you for your five-star review of BILL! We are thrilled that you find our software user-friendly, that it integrates well with Sage and as well you enjoy the automation capabilities and collaboration tools. We are sorry if you have had difficulties with customer support. We appreciate all feedback as we are always trying to improve our customer's experience with our software. ### 15. Efficient and Intuitive with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Nick V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR very easy to use and intuitive. It works well with item-level expenses, which is important for us since we split most of our expenses. The program is great for managing payments, and it seems easy for subcontractors to handle their e-payments. It's a huge timesaver for processing invoices and payments; I used to spend a long time printing checks, but now I can handle a batch of payments in less than a minute, which is incredibly efficient. Additionally, e-payments allow my subcontractors to get paid within two or three days, and they really appreciate the quick payments. The initial setup was very easy and fast, needing little effort on our side. The routing of invoicing to the appropriate approvers and the ability to recode things to different cost codes within construction projects are features we find really nice and helpful. **What do you dislike about BILL AP/AR?** It's very unfortunate that the images and PDF files of the invoices don't automatically sync to QuickBooks. That is frustrating. I really wish that it was capable of sending the image files directly into the bills that BILL AP/AR creates in QuickBooks so that I could have access to my invoicing both in QuickBooks and in BILL AP/AR. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to automatically import invoices into QuickBooks, fill out invoicing fields, and process payments efficiently. It's intuitive and handles item-level expenses well. E-payments get my subcontractors paid in days. However, invoice images don't sync with QuickBooks, which is frustrating. ### 16. Simplified Vendor Payments, Streamlined Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Shalini . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about BILL AP/AR?** I like using BILL AP/AR for paying supplier bills. It's a quick way to handle US and international payments to vendors without the hassle of repeatedly entering their details. I find it easy to set up vendor bank details, either by adding them myself or allowing the vendor to do it, which helps avoid errors in setting up incorrect details on our end. The initial setup of BILL AP/AR was very easy, which was a big plus. **What do you dislike about BILL AP/AR?** I don't think the vendors get full details of payments notified to them. For example, when a payment is scheduled they are notified but I don't think they get the details on arrival date, etc. So they email us about it, and I have to give them the details. An option where I can opt to let them know the full details of payment would be ideal so I don't have to communicate it to them separately. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to quickly process US and international payments to vendors without repeatedly entering their details. It simplifies vendor setup by letting them enter bank info themselves, reducing errors on my end. ### 17. Effortless Vendor Payment and Seamless NetSuite Integration **Rating:** 5.0/5.0 stars **Reviewed by:** tyson t. | VP of Finance and Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about BILL AP/AR?** I find the NetSuite integration with BILL AP/AR to be key for our operations as it allows us an easy, user-friendly interface to enter and pay bills, syncing all of that information to our GL in real time. I also appreciate how the software makes AP data entry much faster and paying bills easier, and that it integrates with NetSuite nearly seamlessly. Additionally, it's one of the easiest software implementations we've done. **What do you dislike about BILL AP/AR?** I wish we could do intercompany allocations allocating expenses between different subsidiaries in NetSuite. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to streamline payment processes across multiple companies internationally. It introduced an approval process, speeds up AP data entry, and integrates seamlessly with NetSuite, providing a user-friendly interface and real-time GL syncing. **Official Response from Jenn J:** > Tyson, our gratitude for the valuable feedback! We are delighted that BILL is easy to use, that implementation was quick and that you are able to sync with NetSuite. Our apologies for any frustrations caused by not being able to sync invoices to more than one subsidiary. You can click on leave feedback at the bottom of your BILL account and put a feature request for that option to see if that's possible. We always want to hear what works and what will make your experience better. ### 18. Effortless AP with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Brett A. | Senior Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I like how easy it is to post invoices in different manners. It integrates smoothly with Sage Intacct, making my accounting job easier since everything posts automatically into Sage Intacct and the general ledger always ties to what it should. It's also easy to void payments. I really appreciate the super easy setup, especially with implementation support. Overall, I find processing vendor invoices much easier with BILL AP/AR. **What do you dislike about BILL AP/AR?** Honestly there's nothing I dislike about it. I suppose mass updates of the Chart of Accounts could be easier. **What problems is BILL AP/AR solving and how is that benefiting you?** I find BILL AP/AR makes processing vendor invoices much easier and posting invoices in different manners is simple. It integrates smoothly with Sage Intacct, ensuring the general ledger always ties correctly, and voiding payments is easy too. **Official Response from Jenn J:** > Thank you for your spectacular review of BILL, Brett! We are thrilled that you love our software's interface, the smooth and fast syncing with Intacct, and the ability to file 1099s directly from us. We appreciate you bringing to our attention your need for support in learning how to utilize our various additional features. We have included a link below to our site that has a multitude of guides that you can use to learn more about BILL and our features. We are always eager to hear what works well for you and how we can enhance your experience. ### 19. Our trusted platform for the past decade+ **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew B. | CEO/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** We've been using BILL for the past decade, and have grown from managing a handful of invoices to hundreds every month. The platform has scaled with us, and by doing so has helped us to scale our business. We appreciate how they've evolved to make processing items ever easier, and how they continue to develop new tools to help us manage our AP. **What do you dislike about BILL AP/AR?** Still oriented around the PDF invoice, but we know those days are numbered, and that it's still the standard for companies everywhere. **What problems is BILL AP/AR solving and how is that benefiting you?** Managing a super wide range of invoices, with varying amounts, formats, and meanings. The platform helps us normalize all of these, and pay them using simple tools. In other words: complex invoices, simplicity in handling them. **Official Response from Jenn J:** > Matthew, thank you for your glowing review of BILL! We are delighted that BILL allows you to manage hundreds of invoices every month, making it even easier to process items, and new tools continue to be developed to help manage your AP. We appreciate your thoughts on PDF invoices and will pass that on to our team. Customer feedback is valuable to us as we like to hear about what works well for our customers and what we can improve on. ### 20. Simplifies Payables but Needs Faster ACH Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek R. | Assistant Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR for accounts payable, and I find it easy to manage. I like that payments can be scheduled in advance. What I like most is how it simplifies the accounts payable process and automates approval and invoice tracking. The syncing feature reduces the manual work of payment posting in accounting software, saving a lot of time. It's overall a good payment software. The initial setup was easy, and I also appreciate that it can be used with QuickBooks. **What do you dislike about BILL AP/AR?** Main issues are, when we are making ACH or Wire, it takes a lot of time to clear the payment, sometimes 7-8 days takes to clear. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to schedule payments in advance, simplify accounts payable, automate approval and invoice tracking, and reduce manual payment posting by syncing with QuickBooks, saving a lot of time. ### 21. Effortless Invoicing Despite Clunky UI **Rating:** 5.0/5.0 stars **Reviewed by:** Dexter K. | Freelance Illustrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR for invoicing and billing customers for my contractor commission work, and it makes it easy to bill clients for large amounts, track payments, and get paid once they fulfill it. I like the ease of use to create and send an invoice and be paid. It's especially helpful for me as a freelancer running my own business because I don't have to worry about building an invoice from scratch. The initial setup was also very easy. **What do you dislike about BILL AP/AR?** It's a bit clunky with a sort of outdated feeling UI. It feels more 2008 and I'd just update it to be a bit more user friendly and intuitive to users in 2026. **What problems is BILL AP/AR solving and how is that benefiting you?** I find BILL AP/AR makes invoicing and billing easy, helps track payments, and simplifies getting paid. As a freelancer, I don't need to build invoices from scratch, saving me time. ### 22. Streamlines Vendor Payments with QuickBooks Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** rachel j. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about BILL AP/AR?** I like that my builders can approve the invoice when they have time and then I know to pay it. I just click to pay, choose the bank account I want to pay from and send. It's extremely helpful that Bill notifies my vendors that their invoice has been entered and also notifies them when the payment has been set up. This eliminates a lot of phone calls asking me if we've received an invoice or if the invoice has been set up for payment. **What do you dislike about BILL AP/AR?** I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You have to 'Unmatch' the transaction in QuickBooks, which creates problems if you've already reconciled your books for a month, and then go into BILL AP/AR and SYNC, then go into BILL AP/AR and straighten out the payment and then force a SYNC. It causes a lot of errors and you usually have to get on Chat with tech support. If a vendor sends an invoice directly through BILL AP/AR, it sometimes doesn't show an invoice number. It's like it translates the vendor's invoice template into BILL AP/AR format. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps eliminate checks being lost in the mail by enabling electronic payments. It provides convenient invoice approval and payment notifications, reducing calls from vendors. It offers good reporting if all payments are processed through it. ### 23. Streamlined Bill Entry with Room for Support Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Katelyn H. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about BILL AP/AR?** I use BILL AP to remove large amounts of manual bill entry and bill payment scheduling. I really appreciate its ability to eliminate the need to manually key in all the information from an AP invoice by leveraging OCR text recognition. I love the ease and efficient ability to sync the data directly into our accounting software, NetSuite. The new AI capabilities help increase efficiencies during the bill entry process by picking up the relevant information for us off the invoice. The W-9 capabilities make vendor management and the annual 1099 process very seamless, providing a focused entry point for all W-9 data. **What do you dislike about BILL AP/AR?** I find the support element challenging. Sometimes it can be difficult to connect with a support team member or the time it takes to hear back. I'd suggest increased support team knowledge on using the platform and increased response time. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to eliminate manual bill entry and payment scheduling with OCR text recognition. It automates bill approval and integrates smoothly with NetSuite, boosting efficiency. The new AI and W-9 capabilities streamline the bill entry process and vendor management. ### 24. Seamless AP Management with Transparent Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Eric M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I really appreciate the visibility that BILL AP/AR provides. Being able to log in and immediately see where we're at with bills—what's past due, what's still pending, what's open, and what's in the approval stages—is extremely beneficial. It's also great that vendors can access the platform on their end to check if a payment is on its way or pending, which adds a layer of transparency. This full transparency and visibility are super helpful for a business like ours. **What do you dislike about BILL AP/AR?** One thing that could be improved is just the timing of when bills are actually paid out. Once we submit a bill for approval, it could take anywhere from up to a week to actually be paid out. So any way to speed up the payout processes would be super helpful. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR reduces manual invoice processing and integrates with NetSuite for seamless syncing. It helps with three-way matching to avoid double payments and ensures we don't miss or fall behind on bills. Full transparency and visibility into payment statuses are super helpful for us. ### 25. Streamlines Vendor Payments, Needs 1099 Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Chelsea V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR for both AP and AR, and it streamlines the payout process for around 500 people per cycle. It effectively reduces the back-and-forth chaos, making it easier to manage payments. I'm able to upload and store W9 information, which allows me to view correct vendor info in one place when it comes time to file 1099s. It also helps me verify any changes vendors make to their profiles. On the customer side, BILL AP/AR provides an easy way to keep track of payments coming in, which helps me keep track of cash flow by seeing what payments are going to hit our account soon. **What do you dislike about BILL AP/AR?** The new 1099 filing is a bit messy, and it doesn't allow me to only select the ones I want to file, which didn't work for me to use this year. Our vendors often put our company name in the company name field, causing issues when people search and attempt to connect to us. The inability to sort and select only vendors over $600 caused a big headache. If 'business' is selected in the vendor entry, it flags the TIN if not an EIN, and switching it to 'individual' wipes out the TIN. Setting each individual vendor up gets to be a lot, and we're looking for a better integration so our vendors don't have to set up an account twice. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to streamline paying 1099 vendors and receiving customer payments. It reduces chaos, stores W9 info, and helps track cash flow with payment records and reporting. ### 26. Streamlined Payment Process with Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is really helpful for our on-site manager to approve bills online or via email, which keeps the accounting office informed when it's okay to submit for payment. It's also convenient because it simplifies the process to just clicks of a button unlike some of our other companies that have more manual processes. Managing multiple physical locations is key for our needs, and I generally have had good success with the online chat/help feature when I run into a hurdle. **What do you dislike about BILL AP/AR?** My sole complaint would be the Sync with QuickBooks. It can get confusing and frustrating when it doesn't sync. It winds up being a major hurdle to my day if it doesn’t sync... instead of moving on to the next task, I have to start the support process, which again has usually worked but it can be time consuming. Maybe if I had more control on how to fix myself? I have a few bills in our "unpaid" queue right now, that actually have been paid manually. If I could just delete those on my own and be "good", that would be helpful but historically it messes up the sync so I wind up just leaving them out there. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps our on-site manager approve bills online, allowing the office to know when to submit for payment. It's mostly clicks of a button, unlike our manual processes elsewhere. It's great for multiple locations and the online chat support is generally successful. ### 27. CFO Kargo Technologies Corp. **Rating:** 3.5/5.0 stars **Reviewed by:** Luke I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like using BILL AP/AR because it helps me network with our customers, which is important for maintaining smooth operations. The platform is easy to use, making it simple for me to manage tasks even as a one-man finance team. The automated bill reception feature is great, as it saves me time by simplifying the tracking of bills. I feel secure knowing that the payments will not be mistakenly sent to someone else, which is a risk on other platforms like banks. Overall, the speed, automation, and security of BILL AP/AR stand out to me. **What do you dislike about BILL AP/AR?** Payment processing is always next business day, and I wait at least an additional business day for the payment to arrive. For payments above $10k, the situation is terrible because I can't pay for expedited payments and the processing time is even longer. This cost me a lot because I have the interest on my savings account. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for automation, security, and speed. It helps me track bills, pace payments, and ensures payment security. I find networking with customers and the ease of use valuable, especially as a one-person finance team. ### 28. Streamlined Invoice Management with AI Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP is connected to QuickBooks online, which saves a lot of effort in uploading an invoice. It functions similarly to an email inbox, which makes the process familiar and easy. I am enjoying the AI feature that detects and inputs the invoice number, due date, and intuitively repeats invoice descriptions based on past invoices. It's starting to recognize patterns in our invoice allocations and is automatically inputting those as well. I appreciate that it makes the AP process quicker and smoother, and it's really simple for supervisors to approve and agree on pending invoices. **What do you dislike about BILL AP/AR?** Going back to how I noticed the AI is beginning to recognize our expense allocations, since it is relatively new it is not always detected by the AI and I'm excited for it to improve. I've also noticed in our company's year closing process there tends to be syncing errors and that some bills or payments do not sync with QuickBooks, I hope those syncing errors decrease overtime. Additionally, we also use BILL AP to refund our clients but sometimes the mailed check is unable to deliver and the check reissue fee is quite steep and the reason for failure to deliver is vague. We are starting to lean away from relying on BILL to refund our clients. **What problems is BILL AP/AR solving and how is that benefiting you?** I like that BILL AP connects to QuickBooks and makes the AP process quicker. It saves effort by working like an email inbox and using AI to input invoice details. It also allows simple approval from supervisors. ### 29. Efficient Vendor Management, Needs Customer Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Amber G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR allows us to handle payments to continually updating list of vendors by importing batches of vendors and bills. This feature really saves us a lot of time. I appreciate how simple it is to see exactly what information is syncing to exactly which fields both in the imports features and also they sync with QBO. One of the things I've liked best about BILL AP/AR for the last few years is their quick customer service. Whenever I have an issue, I could usually get a callback within minutes, though lately, this has not been the case. **What do you dislike about BILL AP/AR?** I really hope that they will go back to their previous model of customer service calls where you request a call and they call you back within minutes. Lately, the calls have been taking hours to come back, which is horribly disappointing and usually ends up ineffective at solving my issue. Another challenge comes in the importing process for vendor accounts. Email needs to be a unique identifier or at least a flagged alert before overwriting. I've had problems with vendor accounts overwriting each other because the imported vendor account has the same name. This leads to a same name new vendor email and mailing address being written over old vendor's email and mailing address. However old vendor's epay and banking details are still active, so the new vendor is never invited to set up their own account and old vendor receives new vendor's payment. This ONLY happens when importing batches of vendors, but it is a really serious problem. We have to implement our own complex screening process because of it, and we have been reminding Bill.com about this problem for years. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to import batches of vendors and bills weekly, which saves us a lot of time. They manage and maintain over 15,000 vendors for us, giving all those vendors the option to set up and maintain their own banking details for ACH direct deposit payments without us ever taking on the liability of having their bank details. We appreciate the bank level security and encryption that Bill.com provides and maintains. This allows us to focus our time and energy in the operations of our own business. ### 30. Effortless Bill Management, Timely Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR allows me to schedule bill payments easily. Whether a bill is due in thirty or fifteen days, I can schedule the payment as soon as I receive the bill. This way, I don't have to worry about remembering to pay the bill on time. It helps me keep track of my cash flow and allows me to set the payment for a date that is optimal for my cash position in the bank. I also find it really easy for our vendors to use; we just send them a link, and BILL AP/AR sends them the setup information. **What do you dislike about BILL AP/AR?** I think they can report better on how the bills are paid. When we make a payment, it comes out of my bank account as one big transaction instead of as individual payments. I know there's a feature to change that, but it would be helpful if that feature was easily found. Also, the reporting could be better in terms of showing us better reports on how we spent our money, when the money came in and out, etcetera. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay bills on time, which helps manage cash flow. Scheduling payments when I receive bills lets me optimize our bank balance and grow interest without micromanaging payment dates. ### 31. Intuitive Integration with Robust Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee F. | Senior Manager Corporate Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I love that BILL AP/AR is easily used to integrate into accounting software, and I love its intuitive platform and AI matching technologies to bills. The platform is more intuitive than some of the other accounting software out there, so I prefer to use BILL AP/AR as my guide. It allows the sync to happen daily, and I appreciate just having to check in when there's any discrepancies. I also think the initial setup was pretty seamless. **What do you dislike about BILL AP/AR?** One of the things that needs improvement or a build-out is the capability of coding line items to different locations on the AP platform. Oftentimes, we have bills that come in that are specific to different locations. BILL AP/AR does not allow us the functionality to allocate separate line items to multiple locations. Our business does not use classes as they are sometimes unnecessary, but this is an area of improvement that I think can be very, very beneficial. Right now, it forces me to do a manual journal entry in my accounting software to split the bill amongst different locations. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to manage payables, keep bill records, W-9 management, and tax filing connections. It integrates smoothly with accounting software, uses AI for matching bills, and reduces manual work for small to medium businesses. ### 32. Streamlined Financial Operations with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | Chief Executive Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR to be very intuitive and very easy to use. It understands the AP/AR workflows, making it easy for our teams to quickly get up to speed and build out the financial processes needed to run a business. A feature that's really important in our decentralized organization is the approval process. BILL AP/AR makes it very easy for anyone on our account teams to get an email notification about payment requests and allows them to review and approve invoices efficiently. The initial setup was very easy too, being a simple process that integrated well into our financial system. **What do you dislike about BILL AP/AR?** Overall, there is nothing to negative to say about this product at all. From start to finish, it provides a great solution to our financial management. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR solves problems across the financial lifecycle, like vendor payment approvals and invoicing. It's intuitive and easy to use, enhancing financial workflows and coordination for our team. It streamlines approvals with email notifications, helping us manage payments efficiently. ### 33. Efficient Payment Processing with Stellar AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sara M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I love the AI invoice processing in BILL AP/AR! It fills the information in advance, so I just need to double-check, and so far it gets it right always. I also really like the option to checkmark so the concept and the description are the same. The platform brings all vendors into one space, allowing me to pay them from one place rather than using different systems for each, and it lets me track overdue payments and check what I need to have ready in advance, making everything so efficient. The initial setup was super easy, and the support team is a dream to work with! **What do you dislike about BILL AP/AR?** I feel the editing could be a bit more intuitive, when we try to edit already paid transactions to correct errors it took us a bit to figure out. I think if we could email back from inside the BILL AP/AR inbox it'd be neat, sometimes the vendors send wrong invoices and it'd be very helpful to reply from the same thread. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR centralizes vendor payments into one place, tracks overdue payments, and boosts efficiency. The AI invoice processing is great, as it fills info in advance, requiring just a double check. ### 34. User-Friendly and Cost-Effective with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is user-friendly and easy to use. The latest 1099 filing feature has been super helpful, and it's not that expensive. I also find that it keeps us in compliance, and the approval process makes it easy for me to look at what invoices need to be approved and what needs to be added on the next payment run. **What do you dislike about BILL AP/AR?** I think sometimes BILL AP/AR doesn't let me search the invoice number. And then I have to go to a roundabout way of searching the vendor name and then finding the invoice number there. So if there could be a search bar where I type in the invoice number and it pop up, that would be a great improvement. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to ensure our vendors are paid on time and it's easy to approve invoices. The approval process helps me manage what needs approval and keeps us in compliance. It also simplifies 1099 filing, making it user-friendly and affordable. ### 35. Streamlined AP Process, Needs Better Spam Filtering **Rating:** 4.0/5.0 stars **Reviewed by:** Tim C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like the API interface because it uses historical invoice coding and descriptions to populate information for new invoices. This feature helps me update invoice descriptions to reflect dates listed on the invoice and allows me to allocate invoice amounts between GL accounts based on what I have entered previously. BILL AP/AR also allows me to handle the entire company's AP process by myself, a task that would historically require a team. **What do you dislike about BILL AP/AR?** I don't like filtering the inbox to remove spam and fraudulent invoices. Sometimes it will also populate an invoice with the wrong vendor. Our Bill.com inbox receives a lot of correspondence from vendors attempting to sell us their products. If Bill could recognize and remove these so I don't ever see them in the bill inbox, it would be helpful. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR lets me handle the company's entire AP process solo, a task that usually requires a team. The API uses historical data to quickly populate new invoices. ### 36. Effortless Invoice Management with BILL AP/AR **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah b. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR to be an easy platform to use, which is really nice. It's convenient because multiple people can access it at the same time, and you can have approvers or just people reviewing things. It works great whether you have a large team or a very small team. Adding new vendors is a simple process. The platform provides immense value for us, especially since we have a part-time accounting team and limited resources. The tools available make it easy for anyone to jump in and figure things out without needing a complex SOP. Plus, the cost is a lot better than what we had before with QuickBooks, and the ease of use is a big plus. **What do you dislike about BILL AP/AR?** nothing that I can think of. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps me consolidate invoices and payments efficiently, ensuring everything is scheduled and paid timely without daily checks. It eases managing payables and receivables, which is crucial for our small team with limited resources. ### 37. Efficient But Lacks Key Multi-Entity Features **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like the speed and accuracy of the system in BILL AP/AR. The invoice reading AI and coding save a lot of time, which is quite efficient. All I need to do is send the invoice, and the AI automatically reads key data and inputs it into the form for booking in our ERP system, taking just 5 seconds. The coding and syncing features are great, along with the ability to manage all my payments from one place. The initial setup was very easy, and the agent was very helpful, plus the customer service has very fast response times. **What do you dislike about BILL AP/AR?** Multi-entity capabilities not available and 1099 reports should automatically exclude voided payments or virtual card payments. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for approvals, scheduling payments, and record keeping. The AI invoice reading and coding save a lot of time, handling key data entry in 5 seconds. I like the speed, accuracy, and centralized payment management. ### 38. Essential for Streamlined International Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Heather L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like the ease of paying vendors on one platform rather than having to use multiple platforms before joining BILL AP/AR, especially when dealing with both domestic and international vendors. I also appreciate the responsive support, where if I'm having an issue, I can chat or request a call and within minutes, my problem is being resolved. Additionally, I really like the fact that when I make a payment through BILL AP/AR, it emails my vendor to let them know a payment is on its way. The initial setup was very easy and quick. **What do you dislike about BILL AP/AR?** The only fault I've seen so far is if an international vendor uses an intermediate bank, we can't use BILL AP/AR to pay them. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR makes paying international vendors easier and safer by letting them set up their accounts independently. I like paying both domestic and international vendors on one platform and getting quick support when needed. It also notifies vendors about payments, which is super handy. ### 39. Effortless Billing with Stellar QuickBooks Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR very easy to use, which is a big plus for me. Its ease of payment and approval system saves a lot of time. I really appreciate the transparency it offers and its great reporting capabilities. The syncing to QuickBooks is fantastic and makes everything so convenient. A standout feature is the tagging of vendors as 1099 and the ability to request W9 forms, which means I no longer need to handle this task manually. Also, the initial setup was easy and fast, a welcome change from other systems. **What do you dislike about BILL AP/AR?** I wish reimbursements would also sync to QuickBooks Desktop and I also wish 1099 had a reporting feature and a 1096 available. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR provides transparency, ease of payment and approval, reporting, and syncs to QuickBooks. It's easy to use and automates tasks like tagging vendors as 1099 and requesting W9s, so I no longer need to do these manually. ### 40. User-Friendly but Needs Better Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob A. **Reviewed Date:** February 18, 2026 **What do you like best about BILL AP/AR?** I like BILL AP/AR for being user friendly. It's nice to have the invoice images pull through from email, which adds convenience and efficiency to the process. **What do you dislike about BILL AP/AR?** I need an accounting date instead of just the invoice date. The AP aging reporting could be better as it always seems to be off. It's necessary to be able to mark payments as 'always pay offline' for auto debits so they aren’t paid by mistake, but we can still have the invoice record keeping in the system. The stale dated checks force us to do manual JEs in QuickBooks as they always stale date in a prior period, so a better process is needed. Credits are not very visible, and we sometimes forget to review and apply them. We need a better system to upload vendor data. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for automated invoicing. It's user-friendly and nicely pulls invoice images from email. ### 41. Easy to use, looks "friendly" when you open it up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about BILL AP/AR?** Ease of use, it's very intuitive and doesn't make you guess where to find what you want. Ability to get in touch with a customer servie representative when needed (especially the call back feature) and their knowlege when they help you. **What do you dislike about BILL AP/AR?** My bill.com interfaces with Quickbooks. Even after nearly daily use for three years, if I ever have a payment expire in Bill.com (never cashed, etc) it's a bear to get it cancelled or voided in Quickbooks and the two to sync up again. I wish once it cancelled or voided in Bill it automatically did so in Quickbooks as well. Maybe I just don't know what I"m doing, but it throws my reconciliation off when that happens. **What problems is BILL AP/AR solving and how is that benefiting you?** It takes care of mailing the physical check out and keeps me from having to print them, have them signed and mail out., which is what we did up until just 3 years or so ago. ### 42. All-in-One Convenience, But Not Always Intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Taryn S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about BILL AP/AR?** I like that everything is in one spot - that I can review, pay etc etc, that other people can access and review bills. The proof of payment has been easy to use as well - that is important when you're working in a nonprofit and have to report on grant spending. **What do you dislike about BILL AP/AR?** sometimes it's not intuitive or user friendly - I've had a lot of issues with the AI features and lack of customizable features. For example, I needed to be able to change the name that showed up on proof of payment and there was no way to do that. **What problems is BILL AP/AR solving and how is that benefiting you?** transparency and quick access to information regarding bills. ### 43. Effortless Invoice Entry That Saves Me Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** The system handles a lot for me upfront—from reading the invoice, to entering dates and amounts, to remembering prior coding. That ease of bill entry saves me a lot of precious time. **What do you dislike about BILL AP/AR?** Tracking the status of bills can feel a bit cumbersome. When I hover over a bill, I can see who needs to approve it right now, but it would also be great to know who needs to approve it next. That would make it much easier to gauge how far along the bill is in the approval cycle without having to click into the bill each time. **What problems is BILL AP/AR solving and how is that benefiting you?** We used to struggle to get approvals completed on time, but with the approval workflows in place, the right people are now approving, and approvers receive reminders whenever there’s a delay. This has saved us immeasurably—both in team time and by helping us avoid penalties or interest from late payments. ### 44. Efficient Invoicing, Needs Improved User Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Marlena S. | Owner / Office Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about BILL AP/AR?** I love being able to use electronic approving and routing with BILL AP/AR. It's great for our small team with a lot of payables to handle everything electronically. I find it easy to use, approve, and add comments on the desktop version. I really appreciate that I can pay vendors through ACH without any fees. **What do you dislike about BILL AP/AR?** I would like if the notes section was more prominent in the app. My customers I am paying are not able to update their account info or switch from ACH to Virtual card. This is frustrating. We have had to contact BILL AP/AR for this. It also has an issue with syncing the vendor credits with check payments with Quickbooks Online. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps me avoid cutting paper checks and contacting our team in person for invoice approvals. I love using electronic approvals and routing, which is great for our small team handling many payables, making it easy to approve and pay vendors via ACH without fees. ### 45. Bill.com Streamlines AP/AR with Powerful Automation and Easy Approvals **Rating:** 5.0/5.0 stars **Reviewed by:** Kourtney H. | Senior Operations Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** Bill.com has been a game-changer for our accounts payable and receivable processes. What used to take hours of manual data entry, paper chasing, and back-and-forth emails is now streamlined into one clean, easy-to-use platform. The automation features save an incredible amount of time, especially with invoice routing, approvals, and syncing directly with our accounting system. **What do you dislike about BILL AP/AR?** Currently, there is nothing I dislike about the software **What problems is BILL AP/AR solving and how is that benefiting you?** The visibility it provides is a huge win. You can see exactly where an invoice or payment is in the process at any time, which has dramatically reduced confusion and delays. The approval workflows are customizable and make it simple to keep internal controls in place without slowing anything down. ### 46. Seamless QB Automation with Full Banking Integration **Rating:** 5.0/5.0 stars **Reviewed by:** James E. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about BILL AP/AR?** Automation that connects to QB and allows for full integration with our banking partners **What do you dislike about BILL AP/AR?** As any platform cost could always be a little lower :) **What problems is BILL AP/AR solving and how is that benefiting you?** Bill.com is solving a huge invoice/billing problems across all of our customers and vendors. It has reduced our AP/AR team and allows for very clear visibility into Cash on Hand, Cash Flow and Cash Needs. It has a simple to use layout that is very clear for a novice to use ### 47. Streamlined Invoice Management and Easy Retrieval **Rating:** 4.5/5.0 stars **Reviewed by:** Daren S. **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR keeps the time spent on managing invoices and packing slips to a minimum. It does a decent job of sorting these documents, which means I don't have to search through my files if I need to look for a specific invoice. I just go to BILL AP/AR, sort by vendor, and look at all the invoices or documents associated with that vendor. This makes it pretty easy to find any information I need, like prices or costs, or check some old packing slip to verify if something came in and how much we paid. It significantly reduces the time spent on these tasks and helps to rectify any mistakes by allowing us to go back to the invoices and see what we actually spent on a specific item. **What do you dislike about BILL AP/AR?** Nothing **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to track invoices, making it easy for our accountant to access them. It minimizes time spent on organizing and searching for documents. Mistakes get corrected by reviewing digital records efficiently, reducing admin time. ### 48. Efficient, All-in-One Invoice Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is a one-stop shop to take a look at our payments, outstanding and paid invoices, and it's simple to use for someone who doesn't live and breathe accounting like me. It consolidates all of our accounts payable into one place, gives our accountant an easy way to pay, and provides access to easy reporting. We also use Bill.com's spend and expense (formerly Divvy) and like it very much for budgeting spend for departments and employees. The biggest thing for us as a small team is having everything we need easily accessible and organized. Additionally, we use Stripe for our customer payments and Xero for reporting, which works well with BILL. **What do you dislike about BILL AP/AR?** Nothing comes to mind, though our use case is very simple **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR consolidates our accounts payable, simplifies payments, provides easy reporting, and serves as a one-stop shop for managing payments and invoices. It's simple to use, especially for those not specialized in accounting, and keeps everything organized for our small team. ### 49. Streamlined Approvals, Effortlessly Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie L. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I think the design of BILL AP/AR is really nice, and the user experience works well. It's very easy to navigate and find the things I might be looking for. I appreciate the clean, modern design. It's well organized, making it easy to find things and to collaborate with coworkers who are part of the review and approval process. It houses everything in one place, which is helpful when several staff need to review and approve bills. It's also very easy to look up vendors and see what we've paid them in the past, acting as a well-organized repository of our payment history. The whole process is streamlined and all in one place now. **What do you dislike about BILL AP/AR?** Sometimes it's a little hard to navigate to the initial page where the bills waiting for approval are located. And the cost is high for us as a small non-profit. **What problems is BILL AP/AR solving and how is that benefiting you?** We use BILL AP/AR to consolidate payment activities, making it easy for our team to review and approve bills. It provides a well-organized repository for payment history and simplifies vendor payment tracking. ### 50. Essential for Digital Invoice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon R. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR for keeping up with my payables and receivables. It allows me to have digital copies of all of my accounts payable documents, which is very convenient. Being able to pay bills through the platform is very helpful. I also find it beneficial to receive payments from customers using the AR function. The integration with QuickBooks Online works smoothly, and setting it up was extremely easy. **What do you dislike about BILL AP/AR?** I may be doing something wrong, but I would like it if the AR feature would be able to create lump sum deposits when syncing to QuickBooks online. That's been one feature that causes me to have to do individual deposits rather than lump sum deposits. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for managing my payables and receivables. It solves the problem of organizing digital copies of accounts payable and allows payments to be made easily. Receiving payments from customers for AR is also convenient. ## BILL AP/AR Discussions - [lack of customer service support. no number to call](https://www.g2.com/discussions/lack-of-customer-service-support-no-number-to-call) - 2 comments, 1 upvote - [What could Bill.com do to make their customer service less responsive?](https://www.g2.com/discussions/what-could-bill-com-do-to-make-their-customer-service-less-responsive) - 1 comment, 1 upvote - [How do I download the app?](https://www.g2.com/discussions/33998-how-do-i-download-the-app) - 1 comment, 1 upvote - [When will you have more flexibility with invoices for billing - i.e. adding the ability to have comments on invoices](https://www.g2.com/discussions/31222-when-will-you-have-more-flexibility-with-invoices-for-billing-i-e-adding-the-ability-to-have-comments-on-invoices) - 1 comment, 1 upvote - [Can I pay my international vendors through Bill.com?](https://www.g2.com/discussions/international-payments-and-vendors) - 1 comment, 1 upvote - [View BILL AP/AR pricing details and edition comparison](https://www.g2.com/products/bill-ap-ar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+08%3A52%3A36+-0500&secure%5Bsession_id%5D=0500f577-3f2e-49e9-a7c0-e5327436a9d2&secure%5Btoken%5D=9e1ade4384b749d480dc2848c870ae4b412f829d1a7ef2791942bd4dafbc2be0&format=llm_user) ## BILL AP/AR Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews) - [Earth Class Mail](https://www.g2.com/products/earth-class-mail/reviews) - 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ACH - Credit and Debit **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Bill Generation** - Templates - Digital Billing - Recurring Billing **Platform Basics** - Performance - Portal **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Platform Administration** - Integrations - Compliance - Reporting **Integrations** - Accounting - ERP **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - ERP **Platform Payment Content** - Document management **Transactions** - Invoices - Payments **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top BILL AP/AR Alternatives - [Melio](https://www.g2.com/products/melio/reviews) - 4.4/5.0 (247 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 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