Getting in contact with people involved via the system! Many possibilities to filter and create tailor-made reports. Graphical supports of overdue receivables.

I am not aware of any competitors products but I am sure, that Bilendo already covers a lot of functions for the daily use. Review collected by and hosted on G2.com.

I would highly appreciate if we could have the chance to separate the workflows more broadly. For example after Brands, ...

It would also be great if we could have a feature to get in touch with people outside of the system - e.g. texting to a colleague via Email, who has no User for the system but he/she can response via Email! Review collected by and hosted on G2.com.

Direct connection to our ERP system.

Modern simple interface that can be used by all users after a short introduction.

Direct communication possible in case of system problems. Review collected by and hosted on G2.com.

It is not possible to distinguish between the invoice date and the shipping date. The dunning process always uses the invoice date as a basis. Invoices / reminders cannot be sent to multiple e-mail addresses Review collected by and hosted on G2.com.

Reminding in Bilendo is super easy, fast, and very clear, and letters can also be sent very quickly. It is also very positive that you can set a reminder block until a certain date. Review collected by and hosted on G2.com.

Not all new texts from SAP are transferred to Bilendo. The Debtor Management tab is very slow to open and Bilendo is very confusing regarding the outstanding claims. Review collected by and hosted on G2.com.

The flexibility of the whole Bilendo team. Quick rebound and solutions are offered, especially in making adjustiments to our our existing processes and needs. Review collected by and hosted on G2.com.

There are no dislikes to state explicitly. Review collected by and hosted on G2.com.

Automatic clarification roll-up, credit at a glance, statistics on payment behavior clearly presented, easy creation of customer letters possible Review collected by and hosted on G2.com.

multiple clarifications are automatically created for a case - if it does not concern an invoice but a payment, no clarification is created, so it is easy to overlook a deduction from the customer Review collected by and hosted on G2.com.

The info by email for open clarification. Sending letters to customers is faster and more convenient. I get the answers I need to open cases faster. Review collected by and hosted on G2.com.

Sometimes a long wait for the page to open Review collected by and hosted on G2.com.

I like best to send our letters, how warnings or our vacant positions, to our private and business customers. Review collected by and hosted on G2.com.

The waiting period if you load de page new is long, but this is cause manly of too many data, so there even can be some time to wait. But that's completely ok. Review collected by and hosted on G2.com.

The chronological traceability of the processing history (one can always track when and how the request has already been processed). Review collected by and hosted on G2.com.

More often, 3 tickets are opened for a case. However, this always concerns the same act and requires that the answer must be entered 3 times?! Review collected by and hosted on G2.com.

the customer reminders are clear - you can send reminders very easily through the program (they are automatically forwarded to the post office) Review collected by and hosted on G2.com.

one receives way too many emails - it's easy to lose track. You must enter data into SAP and Bilendo simultaneously, otherwise it won't work. Review collected by and hosted on G2.com.

Reminding is great because you can remind the customer with just a few clicks. The overview of some sections is also great because you can set many filters. Review collected by and hosted on G2.com.

Unfortunately, one often has to click several times before returning to the desired page, and loading often takes a very long time. It should be more tailored to the companies to facilitate work. Review collected by and hosted on G2.com.