The flow for the tool is pretty easy to navigate and there are many growth Managers who help you in need. Review collected by and hosted on G2.com.

It took a while to understand the working but now i’m familiar with it. Review collected by and hosted on G2.com.

Used BIK for marketing my brother's D2C business. Extremely happy with the results, great ROI. Would recommend working with them 100% Haven't used the competition, we tried doing insta and fb advertisements by our own, but could not get good ROI. Review collected by and hosted on G2.com.

We have recently started using BIK. For the subscription that we have taken, it solves are use cases. No complaints as of now. Customer support has been good and team has been helpful Review collected by and hosted on G2.com.

The chatbot provides us with multiple language support. Our business involves US, UK & even Indian customers; for that, we need multiple language support, and BIK helped us very well with that. Review collected by and hosted on G2.com.

There are no issues; everything is good just need more features in the chatbot for a better experience. Expecting more fancy features in the chatbot for better customer experience. Review collected by and hosted on G2.com.

My favourite part of the tool is customisation as I can draft mails , notifications, campaigns and much more according to my choice, with accessible services. Review collected by and hosted on G2.com.

Nothing to change now. Tools provided by BIK completely matches my expectations. So for now , no thumbs down. Review collected by and hosted on G2.com.

Using this tool for five months now for my startup & it gives me exponential ROI in minimum spend. This is an excellent tool for D2C brands. Review collected by and hosted on G2.com.

No complaints at all. Everything has been working fine since I started using it. Customer support is very quick to resolve my queries. Review collected by and hosted on G2.com.

One of the best things I like about BIK is that it generates excellent and relevant leads to create good opportunities. Review collected by and hosted on G2.com.

There are a lot of new releases, so we have to keep up. Review collected by and hosted on G2.com.

Multiple channels are available to connect with customers to solve their problems and create insights from the chats that happened with the customer, create sales with that Review collected by and hosted on G2.com.

More user interface-specific focus is needed to connect the product to the users and their respective organizations. As I worked with other products, it needs attention over that side too Review collected by and hosted on G2.com.

One of the best tools in the market. I really like the easy to use ways of the tool with an easy to understand flow making the user experience a great one. Totally getting a high ROI from it! Review collected by and hosted on G2.com.

The cost might seem a little high, but i feel it is worth it. Review collected by and hosted on G2.com.

They actually conversed and got us a good rate of conversions so it is a good deal for us. Review collected by and hosted on G2.com.

The platform is quite vast and there are constant updates, so it’s a bit hard to keep up with. Review collected by and hosted on G2.com.

Delivering our product to customers and using the CRM to finish my sales cycle feel more secure to me now. Review collected by and hosted on G2.com.

It occasionally freezes, but I assume that's just because of the most regular updates on the platform. Review collected by and hosted on G2.com.