They offer a highly reliable tool with excellent support services. Review collected by and hosted on G2.com.

Nothing as of now. The tool is working as per our expection Review collected by and hosted on G2.com.

The centralised theme makes it a great tool for startups who are looking to go cost effective. Everything can be managed from a single tool. But, has huge list of cons rather than pros. Review collected by and hosted on G2.com.

New in the industry, lacks industry standard features. Claims to have "AI" and to be at par with MarTech leaders but that is completely untrue. Review collected by and hosted on G2.com.

I am thrilled to share my positive experience with BIK. From the moment I engaged with their services, I was impressed by their professionalism, efficiency, and dedication to customer satisfaction. The team at BIK goes above and beyond to deliver exceptional results. Their attention to detail and commitment to quality are truly commendable. I highly recommend BIK to anyone seeking top-notch products/services and a seamless experience.

Our customer retention has certainly improved and the automations make it all the way more effective for the customers and saves a lot of time and manpower for the team. Special thanks to Flossy, Viv and Sudarshan for being on standby support whenever needed.

Thank you, BIK, for exceeding my expectations!

- Mahima Pandey

Co-founder

Nuts over Mutts Review collected by and hosted on G2.com.

It has multiple features. It would be really helpful if one could get a handy tutorial to explore.

Otherwise the team is kind enough to run through the processes again :)

So no complaints. Review collected by and hosted on G2.com.

Best automations setup

Facebook Instagram also synced

Smooth service from the team

Timely resolutions Review collected by and hosted on G2.com.

Nothing as such. The team is good. I think they can scale the new options for us. Review collected by and hosted on G2.com.

We at Conscious Chemist have found a game-changer in BIK, the WhatsApp, email, and Instagram automation platform. The dynamic team behind BIK consistently delivers valuable insights, promptly incorporating our feedback into new initiatives. Their proactive approach not only enhances customer engagement but also plays a pivotal role in significantly boosting revenue. BIK has become an indispensable asset, helping the way we connect with our audience and drive results in the ever-evolving skincare industry. The time we invest in 'Customer Success' has markedly decreased, thanks to the potent chatbot options and automation flows provided by BIK. These features have proven instrumental in enhancing customer retention for our brand. Review collected by and hosted on G2.com.

There are no significant complaints, aside from occasional dashboard errors. Review collected by and hosted on G2.com.

My experience with the WhatsApp broadcasts and automated journeys have been the best. It has a ton of events and customer segmentation that gives me an upper hand on both my retention marketing activities and to a large extent the customer experience (complaints and interactions). The team is proactive and straightforward on any tasks Review collected by and hosted on G2.com.

I haven't found anything that i don't like Review collected by and hosted on G2.com.

BIK's user-friendly interface and intuitive design make it incredibly easy to navigate and utilize its powerful marketing automation tools. Review collected by and hosted on G2.com.

BIK offers a robust platform, though mastering it can take some time. One notable issue is the delay in implementing certain feature requests, though the team approaches these with genuine enthusiasm. Additionally, the frequent updates and new features can be overwhelming to keep track of. Review collected by and hosted on G2.com.

The app is fantastic, with an easy-to-use dashboard that makes everything clear and simple. The support team is amazing and always ready to help with any problems or questions. Their commitment to great customer service stands out, making sure users have a smooth and enjoyable experience. Overall, the excellent app, user-friendly dashboard, and responsive support team make this a top choice for anyone looking for a reliable solution. Review collected by and hosted on G2.com.

Notihng to dislike all good.Excellent dashboard. Review collected by and hosted on G2.com.

The support from team is amazing. They resolved my queries within couple of hours whenever I raised them. Review collected by and hosted on G2.com.

I believe the payment system can be improved. More journeys could be added. Right now the customer support is limited to issues raised by customers, instead it should become a customer success team where they work proactively with the customers to create campaigns, improve the ROI by suggesting different templates which are working / not working for other brands. Review collected by and hosted on G2.com.

The platform is user-friendly and boasts a variety of powerful features.

What truly distinguishes Bik is their outstanding team support. Whenever we faced an issue or had a question, their support team responded quickly and exceeded expectations to help us. Review collected by and hosted on G2.com.

Nothing so far. The team is very prompt in resolving issues Review collected by and hosted on G2.com.