Its easy to setup templates and campaigns on bik Review collected by and hosted on G2.com.

its teadious task to copy and paste each data to sheet for keeping track of campaign performance. Request to have reporting section where one can download reports of past campaigns on sheet. Review collected by and hosted on G2.com.

It is a easy to use and quick to master platform for marketing automations and CRM, helping integrate various platforms like WhatsApp, Instagram, Facebook and Emails.

Great support from their team as well for even the smallest queries or issues. Review collected by and hosted on G2.com.

Occasional WhatsApp message delivery failures and issues managing certain campaigns. Review collected by and hosted on G2.com.

App integrates all CRM channels making it super easy for customer support staff. We use this on daily basis and support for the app is exceptionally good. Review collected by and hosted on G2.com.

currently nothing to dislike. - ------------ Review collected by and hosted on G2.com.

Their helpdesk that has all data in one place, the easy to set up journeys and widgets. Review collected by and hosted on G2.com.

The UI can be a little better, wrt campaigns dashboard. Review collected by and hosted on G2.com.

Ease of using and connecting and doing campaining Review collected by and hosted on G2.com.

nothing as of now feeling comfortable no points Review collected by and hosted on G2.com.

The best thing about BIK is that it gets all things under one roof with insane flexibilities. WhatsApp, Email, Instagram, Facebook, all platforms are integrated so the support inbox is just one and the flow builder make it simpler for myself to go WhatsApp campaigns. They even help in building flows if we are stuck somewhere and we use it everyday. Not a lot of platforms have the entire feature set that BIK has. Review collected by and hosted on G2.com.

So far everything is fine and there is nothing to not like about the tool. Review collected by and hosted on G2.com.

Very helpful team and gets new features timely Review collected by and hosted on G2.com.

Nothing much to say as of now, will think Review collected by and hosted on G2.com.

The tool is very good and easy to use. We can get the whole work done and implement easily. The customer support is very good and ready to help. We use Bik everyday and it helps us ease the day to day operations. The Flows and Campaign creation features are good to use. We were able to integrate with Shopify and it is good. Review collected by and hosted on G2.com.

The team can give us suggestions to build more and scale more on bik which would help us grow the brand. Review collected by and hosted on G2.com.

In addition to offering a variety of tools, it's easy to use them and set up journeys. Review collected by and hosted on G2.com.

One area for improvement is the rate of failed messages. Review collected by and hosted on G2.com.

I have used plenty of softwares for my business, but nothing comes close to what bik offers. Their system is seamless and integrates with no hassles. All our marketing is done through Bik like WhatsApp , sms , email and social media platforms. It's like a one stop for all your marketing needs. The support team is the best, always available- kudos to Sudharshan and vidushi from the team. Review collected by and hosted on G2.com.

Nothing so far ! They are too good to be honest. Review collected by and hosted on G2.com.