--- title: Bigtincan Readiness (formerly Brainshark) Reviews meta_title: 'Bigtincan Readiness (formerly Brainshark) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 617 reviews by the users' company size, role or industry to find out how Bigtincan Readiness (formerly Brainshark) works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 617 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Bigtincan Readiness (formerly Brainshark) Reviews **Vendor:** Bigtincan **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.4/5.0 **Total Reviews:** 617 ## About Bigtincan Readiness (formerly Brainshark) Brainshark is Bigtincan's AI-powered Readiness solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning and coaching content to prepare customer-facing teams for any interaction while connecting training initiatives to revenue. With Bigtincan Readiness, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed with product and company updates, validate readiness with sales coaching and practice that ensures reps master their delivery of your message, and empower teams with rich, dynamic learning content that can be created quickly, updated easily, and accessed anywhere. AI capabilities are threaded throughout Bigtincan Readiness that support: - Content creation - Voiceover generation - Voice cloning - Voiceover translation - Transcript, caption, and slide note generation -AI coaching and roleplays with objective feedback - AI roleplays and coaching activities as part of certification, onboarding, and continuous training programs ## Bigtincan Readiness (formerly Brainshark) Pros & Cons **What users like:** - Users value the **intuitive course creation** features of Bigtincan Readiness, enhancing engagement and efficiency in training. (10 reviews) - Users value the **time-saving features** of Bigtincan Readiness, allowing for efficient training and follow-ups. (9 reviews) - Users value the **easy video recording** feature of Bigtincan, facilitating quick updates and effective communication. (9 reviews) - Users value the **customizability** of Bigtincan Readiness, enabling quick updates for training and content management. (8 reviews) - Users value the **customization options** of Bigtincan Readiness, allowing for quick and efficient updates in training materials. (7 reviews) - Simple (7 reviews) - Reporting (6 reviews) - Access (5 reviews) - Content Management (5 reviews) - Content Quality (5 reviews) **What users dislike:** - Users face a **steep learning curve** with Bigtincan Readiness, making it challenging to navigate and utilize its features effectively. (10 reviews) - Users find the **missing features** in Bigtincan Readiness limit customization and create cumbersome management experiences. (10 reviews) - Users find Bigtincan Readiness **not intuitive** , struggling with content search and confusing user interface despite its effectiveness. (10 reviews) - Users find the platform **not user-friendly** , struggling with content searches and a confusing interface despite administrative help. (6 reviews) - Users find the **learning curve for complex features** steep, making navigation and content retrieval challenging. (4 reviews) - Difficult Reporting (4 reviews) - Inadequate Reporting (4 reviews) - Inadequate Search Functionality (4 reviews) - Limited Customization (4 reviews) - Limited Editing (4 reviews) ## Bigtincan Readiness (formerly Brainshark) Reviews ### 1. This is a wonderful resource **Rating:** 4.5/5.0 stars **Reviewed by:** justin d. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** easy interface, with great enhancements that help us reach our clients' employees **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Podcast feature has some technical challenges i.e. pronunciation issues. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Helping us provide training and educational videos that are easy to find and easy to use ### 2. Bigtincan Readiness (Formerly Brainshark) - Great User Experience for Creating Content **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan D. | Senior Instructional Designer, Integrated Tech Services Capability Department, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** As a Senior Instructional Designer, I was new to learning about Brainshark. I felt the information that was provided in regard to how the system functions and the new updates that have taken place within the Modern Authoring format were very easy to follow and understand. This is a great tool that anyone can learn to use to help create effective, engaging, and informative content. Whether it be a presentation or a training course, there are many features within the tool that can be utilized to create content and disburse to audiences quickly. It is very easy to implement and teach others, and for my role specifically I do envision I will be using this tool quite frequently. You can also export SCORM files to integrate in LMS' such as Workday Learning with ease. I do very much enjoy that when you edit the course or presentation in Brainshark, the SCORM file is updated in real time. Reducing the need to export a new SCORM file each time. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The only constructive piece of feedback I would provide would be to have more visibility into the more advanced functionalities, like adding closed captioning. Some of the functionalities canbe difficult to find for new users of the tool, but the training center has excellent resources available to help with this. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Being able to empower other employees within our organization on how to use the tool themselves so they can own creating content for their respective teams and departments. ### 3. Streamlining Onboarding with Brainshark: A Game-Changer for Training! **Rating:** 4.5/5.0 stars **Reviewed by:** Mikayla D. | Sales Enablement Associate, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Transitioning from a manual onboarding process to Brainshark has been a total game-changer for me! This tool has saved me so much time and effort. I love how I can create a tailored curriculum for new hires, assign courses, and easily track their progress. One standout feature is the ability to add voiceovers to each slide. It means I don’t have to nail a perfect take in one go—what a relief! Plus, the ‘Request Audio’ feature is super handy for collaborating with team members who aren’t admins on the platform. Having Brainshark at my fingertips has truly simplified my daily tasks. I can quickly put together tutorials for my team and direct them to existing resources without the hassle of hunting through endless files. It’s fantastic to have all our training materials consolidated in one place, and I’ve received great feedback from everyone! On top of that, I can’t say enough about the customer service. They’ve been incredibly responsive, often getting back to me the same day. Our implementation took a bit longer because we had a lot of content to transition, but it was totally worth it. Our implementation manager was thoughtful and proactive, making sure we were well-prepared and even joining the rollout session to answer any questions we had. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** There are a few areas for improvement. The user interface could use a refresh, especially when it comes to creating folders and groups; it feels a bit outdated and can be cumbersome to manage. Also, I’d love to see some basic video editing features added. Sometimes, there are awkward pauses at the start or end of a video that I can’t trim, which means I have to redo those clips. Lastly, the search functionality can be a bit finicky, and it takes some time for courses to load. Overall, Brainshark has significantly improved my workflow, and I’m excited to see how it continues to evolve! **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Bigtincan Readiness (formerly Brainshark) is effectively addressing several key challenges in the onboarding and training process. First and foremost, it streamlines the entire onboarding experience by allowing me to create tailored curricula, assign courses to new hires, and easily track their progress. This has transformed what used to be a manual and time-consuming process into a more efficient and organized system. One of the major benefits is the ability to add voiceovers to individual presentation slides. This feature eliminates the pressure of delivering a flawless, continuous take, allowing me to produce high-quality training materials more quickly. Additionally, the ‘Request Audio’ functionality facilitates collaboration with team members who aren't platform admins, further enhancing our content development process. The consolidation of training materials in one place has been a huge advantage as well. I can quickly direct my team to relevant resources and create tutorials without the hassle of sifting through numerous files. This accessibility has resulted in positive feedback from my team, as they find the resources easier to navigate and utilize. ### 4. Excellent tool to teach and review the knowledge of our operation agents! **Rating:** 5.0/5.0 stars **Reviewed by:** Andres H. | Quality Assurance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** BrainShark excels with its user-friendly interface, allowing easy design and launch of short courses. The drag-and-drop functionality and built-in templates make adding multimedia and quizzes a breeze, perfect for users with minimal tech experience. Guided tutorials further streamline course development, saving time and effort. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** BrainShark can feel repetitive at times. While the templates are convenient, they may limit variety in course design, making it tough to keep content fresh. Additionally, some users find the step-by-step prompts redundant, which can slow down the creative process for more experienced creators. Overall, while accessible, the software could benefit from more customization options. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** In our line of work (Energy), the regulations and requirements to offer our services change very often. We need to keep track of each change and teach them to our operation agents to avoid misleading information. ### 5. Easy Computer Based Training Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The platform allows for "glorified" PowerPoint PPTX presentations, Adobe Captivate ZIP file click throughs, and raw mp4 videos from Zoom or edited videos from TechSmith Camtasia. Whatever your software, it will most likely upload to their platform. With customizable URLs, recording of audio, and a library of background sounds, the presentation is easy to build. Sharing information is easy and reportable. And, they have amazingly responsive customer service! **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Presentations are a one-to-one match with the Author - meaning, there is no SHARED authorship and if someone is on vacation - we're either stuck until they come back or we have to go through the hassle to get the database administrator to change the author from person 1 to person 2 - which is a permanent change unless manually changed back at a later date. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** This platform solves for the unique training needs of both new hires and contractors - with the ease of updating information quickly and easily, sometimes within minutes. ### 6. Learning efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** What I like most about it is the way you can present things so people can interact with them and by doing so make easy the learning process. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** At the moment I cannot think of anything that might be disadvantageous. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It is solving learning processes because it allows us to present content in an easy fashion so people can interact with them in different ways. ### 7. Great implementation & support teams - platform needs some work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Brainshark is great for taking PPTs and turning them into "training" and being flexible in how those materials are consumed internally or externally. The Scorecard functionality offers great data on usage/completion and the customization is fantastic! A major selling point for my company was also the integration between Brainshark and our Sales Enablement platform, Highspot. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Brainshark straddles the line between several different platform types including LMS, Sales Enablement platform and maybe a few others. It does each aspect ok rather than any aspect really well. On the LMS side it is just a bit clunky with an outdated UI and a mix of admin activities that are self-service vs having to request service via the Brainshark service team. The parent company of Brainshark has grown in recent years via acquisition, so there is significant work to be done to really create a unified experience as they work to integrate elements of the purchased platforms. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** There is a sales enablement side of Brainshark that my company is choosing not to use as we have a separate platform for those activities. My company is primarily using BS as an LMS. We need to be able to work with a network of internal subject matter experts to create a library of training content and then offer that training content to the sales team either as targeted assigned learning or as self-service learning. Brainshark allows us to quickly load PPTs and then have subject matter experts record voiceover for those PowerPoints directly in the system. We can then assign those trainings as needed and have them available on-demand via the course catalog. ### 8. Easy to use tool to test the knowledge of your employees **Rating:** 5.0/5.0 stars **Reviewed by:** Andres P. | Commercial Customer Service Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Is really easy to used, not only when I create test for my work force, when I received test are easy to understand and acomplish. My personal top about Brainshark: Interface Tools Escalability **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** There's only a few, I would like to be avail to customaize the tests, with muy colours and question options. I understand the core of the tool, share corporative info (In my case) however could be more "fun". **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Our market change fast, this tool help us to adapt quickly to this changes and always offer the most updated info to our customers ### 9. A friendly tool for building a presentation **Rating:** 5.0/5.0 stars **Reviewed by:** Dhiraj N. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** It is easy to use. Any challenges that is faced can be seen through its well elaborated settings **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** As a brainshark presentation owner, the expected functionalities do not work as compared to someone else who is not a presentation owner. For eg. the bookmarking functionality does not work for a presentation owner. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It provides a platform for course owners to covert an mp4 into a presentation of a slide which can then be extracted into scorm basic 1.2. This becomes readable for our lms for better completion tracking. ### 10. Impeccable Tool For Sales Training **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Targeted Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Internal setup of the tool is straightforward, and the support team is very responsive. The platform has been quite inuitive for a sales team that varies in adaptability of new technologies. Our team has been able to transform generic online training into immersive courses that provide our sales team with the visuals and interactivity that makes training a bit less of a chore. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The platform is only as good as the content your team can produce. It really comes down to how the administrators put the content together. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** We have a lare sales force and thus we are frequently onboarding new team members. It's great that we have this immersive tool that really helps tell our story, position our services, and draw our new associates into the fold with ease. ### 11. Bigtincan Readiness Is Best In Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Brainshark allows for a fully recorded and interactive presentation in a simple and streamlined format that can be accessed easily via phone or PC. Recordings can be completed by multiple people through a sharing function, or AI voice automation can be uploaded. It's the best in class for this type of presentation platform. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** There isn't much to dislike about the platform. It has seen improvements consistently upon inception and its current iteration is simple and easy to use. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Bigtincan Readiness is making it easy to share a plethora of information in an easily navigatable format that is accessible across platforms. It is built to increase collaboration across users which can be difficult when working from home or have offices across the country. ### 12. Training and Employee Development **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan F. | Regional Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The ability to deliver high quality training product, in a consistent manner across a large organization, with detailed analytics on the entire program. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Not much. There is a bit of a learning curve initially, but with a bit of use, becomes fairly intuitive. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It removes the human element of different employees being trained in different ways. With Brainshark we can now ensure every employee receives the same material, message, and instructions, with the ability to verify everything was read and understood. ### 13. A game changer for my work **Rating:** 5.0/5.0 stars **Reviewed by:** Justin G. | Leave of Absence Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The accuracy of the AI modling my voice is incretable. While it takes a bit to figure everything out, once you do, the number of things you can do is endless **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** There is a rather steep learning curve in trying to get the hang of every feature, and making the AI say things the correct way does take a lot of time. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It allows us to make training videos that feel true to our company, by using our AI voices. ### 14. Logisnext Review of Bigtincan **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel S. | Senior Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** We like the ease of use for our users to create videos and video presentations that are easily sharable **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** We haven't had a change to dig into the Modern Authoring yet. Many users are very comfortable with the Classic Authoring, so we hope that stays. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Mainly the platform allows out users to easily create their content and share it easily with our Dealer Network. Also is handy to be able to export SCORM files to send to our learning platform. ### 15. Super Cool Online Test **Rating:** 5.0/5.0 stars **Reviewed by:** Dayana V. | Customer care agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** User-friendly interface enhances accessibility. Extensive question bank for diverse assessments. Real-time analytics for performance tracking. Flexible customization options for various needs. Seamless integration with pictures. in summary is really friendly, specially for new users. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Limited offline functionality. Learning curve for complex features. The sofware is going to the right direction, just needs a little improvement. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Teach agents about the resources of the company, sales pitch and general regulations. ### 16. Quick and easy platform to deliver high quality training solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Karene S. | Learning Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Bigtincan (formerly Brainshark) provides a wonderful platform that is easy to use and even easier to change. This allows for on the spot changes to be made and for the updated training/videos to be immidediately available to our target audience. This is essential in our fast and ever changing computer industry. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** In the last couple of years, I've experienced several outages and glitches when working with this platform. I hope the company does not sacrifices on quality like so many competitors do. Otherwise, we may need to change solution. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** provides quick way to create videos and update them when needed ### 17. In general, Bigtincan is easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Lori H. | Sales Training & Development, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The site is easy to use, you can build out pretty indepth courses and curriculums pretty quickly. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Reporting is limited to already built options and is very limited to customize. **Recommendations to others considering Bigtincan Readiness (formerly Brainshark):** Brainshark is fairly easy to use for both as a user and admin. The content is easy to create and gives us the capabilities to quickly turn an ideas into production! **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Turning around content in a quick timeframe ### 18. Bigtincan is a Great Resource **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Bigtincan is a great too to get info out to the sales org in a easy to digest format. ONce you get the hang of using it, it is a seamless and convenient way to convey information, from recording within brainshark to just uploading a video to distribute it is a great resource. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Straight out of the box it is not very intutitive to use. With that said, once you use it a couple times you get the hang of it very easy. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** The dissemination of information - just upload or record on the platform and it is ready to distribute. ### 19. Annual User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** I use the site for uploading open enrollment slide presentations for my clients. They can send the presentation links to their out of area employees, and provide meaningful benefits related content to their entire workforce. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** It's really quite easy to use, but making sure that your own presentation content is ready to go is the most efficient way to use the tool. If your content requires editing after the fact, you can accomplish the edits with ease, but it does add an extra degree of time. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Employee Benefits Communication. My clients love it, and can easily share with their employees. ### 20. Great and simple course creation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Bigtincan Readiness allows you to quickly create and assign interactive self-paced courses and curricula to end users. Scorecards and reports make it easy to track progress and send reminders. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The only issue we've encountered is that it's not always simple to integrate Bigtincan Readiness (Brainshark) with other sales enablement platforms. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** We did not have a standard onboarding process prior to implementing Brainshark. Training for new hires varied from one manager to the next. Brainshark allowed us to standardize the process and ensure our sales team is ready and able to have meaningful conversations with customers and prospects. ### 21. Brainshark is a game changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Justin D. | Accounts , Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** great resource to communicate with employers, while being easy to use, with a great interface. I like the translation ability too! **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Old versions dont look too updated, but there is a nice next gen option **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It helps me build a great library of videos that can be used for training and education. ### 22. Confusing and a bit elementary **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** At its most basic function, Brainshark made it possible for our new hires to view their self-paced content. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** I used Brainshark for two years and could truly never locate any of our content when using the standard searching capabilities; I always had to rely on my administrative privileges to find items (unsure if and/or how those with standard user permissions could find anything). Overall the platform was a bit confusing, even after having met with regularly with our CSM. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** We are now using an alternative LMS that fits our needs much better and is easier to use. With our new tool we can locate content with ease, have new hires register for live sessions, etc. ### 23. Easy to use and fun **Rating:** 5.0/5.0 stars **Reviewed by:** Carol-Anne P. | Senior Practice Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** This tool helped up streamline our workflow of repetitive trainings due to high staff turnover. The tool is quite intuitive and easy to use. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The custom generated AI voice is still a little wonky. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Repetitive trainings due to staff turnover. ### 24. Very useful tool - reports setting is not that easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** I use Brainshark to create online trainings for teams in different locations. This is saving a lot of time and we cna have constructive follow up meetings with said teams. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** I don't like the new lay out as I don't find back all my previous settings (or maybe they are there, but not easily found), and the report settings are definitely not very clear. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** saving time by not having to repeat to various teams the same trainings. ### 25. User-friendly, quick uploads & adaptations, supports file attachments, questionnaires and reports **Rating:** 5.0/5.0 stars **Reviewed by:** Jesús Darío P. | Partner Enablement & Tech Pro Community Leader - Sales Strategy and Planning LASER, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The most I like is ease of use and flexibility **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** I might improve the reports feature to be available to all user profiles not only administrators. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** None because at my level of use I have never experice any issue. ### 26. Great tool for sharing presentations, videos broadly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Great tool for converting presentations into recordings that can be shared broadly with the organization. Also great to be able to track views, set privacy settings, update individual slides, etc. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Some features are a bit difficult to use still and require several clicks. For instance, the Modern authoring made slide edits like adding a speaker, changing chapter titles, etc. more manual instead of more seamless. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Communicating strategies, market research, and other key content across the company ### 27. Good to have to view and filter it in dashboard preview view **Rating:** 4.5/5.0 stars **Reviewed by:** Gayatri D. | Sr Salesforce Developer/Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** We extensively used it to track call times and log in dashboards at educational institutions its a plus to have **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Slow response while connecting but once it's established connection looks good **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** View everything in dashboard ### 28. I've been both an end user and admin to Brainshark. Really love the platform! **Rating:** 3.5/5.0 stars **Reviewed by:** Jen G. | Sales Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** GenAI and advanced feature set! No longer have to use my own voice for recording trainings, huge time saver! **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Sometimes creating / managing groups & folders can be daunting. Cannot directly include videos over 25 minutes, have to link it through another video repository. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Before Brainshark, we had no LMS tool making it difficult for new hires to get onboarded. Now, we've revamped our Brainshark profile for new hires, and incorporated elements of reinforcement training. ### 29. Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Andy R. | Enterprise Networking Practice Director, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Makes it easy to get content out to people who are looking to use it. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Not a lot. Works well and is straight forward to use **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** PUblishing documentation and education out to people. ### 30. Amazing Team, Outstanding Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The team at Bigtincan was extremely knowledgeable and helpful to onboard us and also teach us the various use cases of Bigtincan. The software integrated with our SSO easily as well. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The Drive and some of the user interface could use some modernizing, but overall very user-friendly and effective. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Bigtincan gives our team an all-in-one solution to learn our products, coach our team, and view and send marketing materials. ### 31. Brainshark has been a great addition to the service. **Rating:** 5.0/5.0 stars **Reviewed by:** Collin D. | Benefit Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The ease of use. It makes it very simple. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Sometimes it can take a long loading time to complete work. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Help people understand the topics. ### 32. Great platform for education purposes **Rating:** 4.5/5.0 stars **Reviewed by:** Julieth G. | customer service representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** all things you can learn with their cuorses **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** sometimes when you make a mistake does not allow you to correct it easyly **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** it is helping us to give us more explaination about certains topics and prodecures from the company that we might not understand or have clear, so it hepl to solv our debts ### 33. Easy to Use, Dated Technology **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The ease of use from both a content creator and learner is very straightforward. The learning curve is non-existent. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** My primary issue with Brainshark is the admin/content creator UI and course building is archaiac compared to other learning management systems I've used in the past. The scorecard and reporting functionality it not untuitive and we've struggled to engage managers with reporting capabilities. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** We leverage the platform for our onboarding, everboarding (certifications, on-going professional development, etc.), and coaching needs. It allows us to implement onboarding and additional programs asynchronously at scale. ### 34. BigTinCan has become the single source of sales content adopted well by the sales team. **Rating:** 5.0/5.0 stars **Reviewed by:** Mickey S. | Global Head, Sales Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Simplified user interface, easy to upload and manage sales content, courses, and coaching, all in one place. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** No dislikes but better integration between products will be nice. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Eliminate sprawl of multiple locations for sales content and provide a single source of truth. ### 35. Intuitive Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Megan C. | Professional Development and Learning Coordinator , Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Customer service is amazing. The team is always available. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The system is extremely glitchy. Our customers are very unsatisfied with this. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Customer service is great. Developers have been very accomodating to our reporting needs as well. ### 36. Great For Learning The Job **Rating:** 4.5/5.0 stars **Reviewed by:** Shoshana S. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** It was extremely helpful and easy to use while learning the ins and outs of my position. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** There was not anything I disliked, it was very helpful. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Access to unlimitied amount of "training". ### 37. It was easy to learn. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** I like that it has a link to send our employees to. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** It would be nice to edit the presentation on the website. There needs to be a way we can add pauses to AI generate voice. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** The translation from English to Spanish AI voice was quite fast. I would be great if they can slow it down. ### 38. Sharin training videos with our internal & external Sales teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** That videos can be shared within different curriculums **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The upload of the videos is pretty complex. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Sharing latest product trainings ### 39. Brainshark Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Ease of use, AuthoingAI, QR code generator. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** I don't have any complaints on using the platform. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Consistency of messaging, narration/voiceover ### 40. Brainshark Review **Rating:** 5.0/5.0 stars **Reviewed by:** Collin J. | Loss Control Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The ability to customize within as an admin **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Some restrictions to video content and division between departments **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Training for employees ### 41. Very interactive and helps drive training from all job families. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** I like the ability to record videos and critique. It also is nice to have email notifications on what is due. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Sometimes it is hard to tell what still needs to be reviewed and completed on the dashboard **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Helping train a less tenured sales team. ### 42. BrainShark **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** I like how easy it is to create a course. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** There are no major dislikes about brainshark to mention. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** We now have a easier way to onboard new hires, and create ongoing training for Sales, Customer Success and Marketing teams. ### 43. Excellent Product; Even Better Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The customization factors and always helpful and readily availble team. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** So many options and evolutions, so much to learn **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It keeps my company organized, advanced and professional. ### 44. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Lesley J. | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Easy to use and excellent customer service **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Better pronunciation in voiceover or ability to enter phonetic spelling **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Creating presentations seamlessly and quickly ### 45. Good platform for our unique use case **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Being able to share links and QR codes makes sharing content very easy. Allowing the viewer to use the guest book feature to track viewership rather than a formal login really helps when a lot of the viewers don't have regular access to an email address or computer. We also have the ability to upload unlimited custom content and make easy edits right in the system. Compared to competitors, these seem to be unique features that has kept us with Brainshark. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The integration process was really rough. It took a lot longer than expected and cost a lot more too. To be fair, we started the integration project right at the sale of Brainshark to Big Tin Can. Having worked through the implementation of Brainshark for a large company, some of the features like scorecards and reporting aren't very easy for leaders to manage. This may be due to the complexity of the company having 160 locations. I feel for fewer locations, it would work really well. It seems that Brainshark is continuing to invest in scorecard upgrades and the interface though. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Brainshark improves the new-hire onboarding process, safety training, and refresher training for thousands of our views every year. We are able to quickly create custom content, host it, track viewership, and report on it. This reduces man hours being spent in a training room, improves engagement, and assists with compliance. It's difficult to complain when we are on track for Chelsey Rink has followed the integration issues we've experienced for a long time and has been very helpful in that process. As issues arise, we contact Brainshark support. As wants arise, we submit them. ### 46. Valuable product for voiceover recording of client presentations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** User friendly for the most part Option to record right on computer is helpful **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** Inability to modify the actual presentation within Brainshark. Requires upload of new slide vs. ability to edit slide within Brainshark **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Customer service is fantastic ### 47. I use this platform at least weekly in my daily job. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The ability to ensure that my PowerPoint slides are brand compliant, then just add voice and upload quickly. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** I would like to be able to edit my video directly in the application. I typically will edit my video file in another, then upload to my Brainshark Project. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Sharing virual communications to a spread out team. The benefits include an ease of having an accessible URL link to anyone that needs to see the content. ### 48. Our preferred choice for training content **Rating:** 4.5/5.0 stars **Reviewed by:** Allison H. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** The Brainshark team is accommodating and always willing to jump in and help out with any email I send them (and it is a lot of emails). The program seems to be getting more attention and updates, and we are excited to continue to grow with Brainshark. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The platform does take a little getting used to and learning where all options/features lie. However, you get used to the layout with more time on the platform. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** Connecting our target training audience with the needed content. Allows for a smooth way to generate a training program. ### 49. Awesome customer service backing up a highly capable and versatile tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Todd D. | Senior Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** Customer service staff is always helpful and responsive. The user interface is pretty simple and intuitive for most functions. The range of functions and capabilities is very large for this space. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The tool doesn't generally 'remember' where you've been or what you've entered as search parameters and so you have to re-enter things repeatedly if you are searching within a particular folder or otherwise doing some repetitive. Also, the interface defaults to a 'card' interface but gives you the option of converting to a list. I would prefer to be able to set this up once in my user settings and then not have to do it again. But currently I have to do it every time I log into the tool - which can be multiple times per day at times. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** It gives us a web based tool for creating and managing multiple assessments and presentations with a minimal learning curve. We can add voiceover or not easily and our whole team can use it fairly easily. ### 50. Critical part of our L&D program - Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie N. | Sr Manager, Instructional Design, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Bigtincan Readiness (formerly Brainshark)?** We love the variety of ways we can use Brainshark to support our L&D programs- from creating and sharing CBTs, assessments, PPTs, videos, documents, etc. It's just so versatile. Plus, the user-friendly interface makes it easy to use and learn. **What do you dislike about Bigtincan Readiness (formerly Brainshark)?** The Brainshark support team has been very open to feedback from anyone about changes to the site that might improve the experience. There are minor suggestions we have made to the team to tweak the interface. **What problems is Bigtincan Readiness (formerly Brainshark) solving and how is that benefiting you?** We have an internal LMS, but our new hires do not usually have access to it right away. Brainshark allows us to begin training on day 1 for everyone regardless of any access issues or delays with credentials they might be having. This solved a big problem we were having with new hire training! It also solved the problem of having an easy-to-use online assessment and CBT system that feeds into our internal LMS. ## Bigtincan Readiness (formerly Brainshark) Discussions - [External training to benefit users?](https://www.g2.com/discussions/40453-external-training-to-benefit-users) - 1 comment, 1 upvote - [View Bigtincan Readiness (formerly Brainshark) pricing details and edition comparison](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+05%3A55%3A33+-0500&secure%5Bsession_id%5D=f4e9dd01-262d-46cb-8169-98b06dbc2712&secure%5Btoken%5D=797935dbbc145d68d77d7c115aaa699af65812cd241c653500377ecb9fa85b15&format=llm_user) ## Bigtincan Readiness (formerly Brainshark) Features **Training & eLearning** - Content Creation - Content Libraries **Course Authoring** - Course Builder - Questions - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Course Management** - Assessments - Certifications - Manager Portals - Feedback **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Personalization** - Custom Reports - Dashboards - Goal Setting **Platform** - File support - Mobile support - Integration **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Administrative** - Integration - Employee Structure - Behavior Monitoring **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Generative AI** - AI Text-to-Speech **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Bigtincan Readiness (formerly Brainshark) Alternatives - [Showpad](https://www.g2.com/products/showpad/reviews) - 4.6/5.0 (1,838 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (689 reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,238 reviews)