Bigtincan Content Reviews & Product Details

How customizable it is within the user interface. Review collected by and hosted on G2.com.

That bulk actions are not available which is important to us as a larger organization. Review collected by and hosted on G2.com.

I took over this project quickly and unexpectedly when my boss left. Storyslab was very easy to work with and they got me up to speed right away. They are always very quick to answer questions and help when my users are having difficulties that I can't fix. We decided to change and revamp our entire app in a very tight timeline and they worked diligently in the background to make sure we hit our targets. Thanks to their help and guidance our app is much more widely used by my team and we are happy with it. Review collected by and hosted on G2.com.

There are some bugs that seem to pop up often and the answer always seems to be to unload and reload the app. There are also some features we would like that are not yet available but I have been told they are considering making code changes in the future to help us achieve those requested items. Review collected by and hosted on G2.com.

This is a great tool for managing content and making sure our sales and marketing teams are up to date with the latest branding, literature, etc. Works with or without live internet connection so we find it helpful in warehouses and on the tradeshow floor. Review collected by and hosted on G2.com.

Pricing model has changed a few times but we still find it useful for our small team. Review collected by and hosted on G2.com.

The GUI is amazing. Love how valuable this will be for me to utilize. Justyna was amazing & a huge help!! Review collected by and hosted on G2.com.

When i sent a cut sheet or video with the link I wish it looked like a more official email so my customer didn't think it was a virus link. Review collected by and hosted on G2.com.

It's tough to say. I'm struggling to come up with anything. Review collected by and hosted on G2.com.

From a content management perspective, this software is a mess. Multiple clicks to perform simple routine actions, and we've had errors that have prevented certain users from accessing the platform which we have never been able to get resolved. We've had major adoption issues. Sellers don't use the tool to send content directly to customers because they occasionally get sent to spam. Because sellers don't use the links, we don't get the benefits of analytics. No centralized hub for wide communication or promoting launch content. Search functionality is poor. Honestly, my preference is to move everything over to Google Drive. Review collected by and hosted on G2.com.

The primary benefit is the ability to our sales team to have the documents/images/videos they need on the go and track when customers are opening them. Virtual product tours also allow customers to interact with the product and zoom in and out of it.

I also really like the ability to manage the content and when it becomes available, what languages/regions they apply to, and the ability to notify users across various platforms that the content is now available.

Best of all is the training and the support... MODUS stands by you during implementation phase and wants to ensure the success of their users. Review collected by and hosted on G2.com.

The virtual product tour creation still needs further improvements to simplify content creation. Some expected functions like easily changing font sizes, colors, etc. aren't available yet and so it make creation of content somewhat difficult. Right now, MODUS doesn't have integrations into certain platforms (though they do have some popular ones) limiting some of the cross platform applications. They're willing to develop the integrations with some cost sharing from their clients. Review collected by and hosted on G2.com.

Modus is great to work with, they are prompt, have creative ideas and are true partner in your app needs. The app they developed for us helped to solve a problem in our National Retail space where we wanted to reach more sellers quickly and with fun ways to deliver content. Review collected by and hosted on G2.com.

There is nothing in particular that I dislike about the ease of use of the app or the support we get from Modus. Review collected by and hosted on G2.com.

We've been utilizing Modus to collect leads at events. It does this very well. The team at Modus is extremely easy to work with and easy to get ahold of. I've had to troubleshoot at events and they always find a satisfactory solution to issues as they arise. Review collected by and hosted on G2.com.

I really don't dislike much, but if I have to be picky... I would say allowing a little more flexibility for event managers to update forms and analytics themselves (versus the app admin), that might be helpful. Being able to host marketing collateral fully on the cloud so that users don't have to download any content to their mobile phones would be the other suggestion. We tend to use personal devices as well as company-owned tablets... so the less you have to download onto the device the better. Review collected by and hosted on G2.com.

The overview, the structure/navigation are good. The functions to copy and tag folders work fine. I like the function to have streaming media, so the device of the sales agent doesn't get full. The links to website work well. The design of the application looks good. Review collected by and hosted on G2.com.

the amount of time it takes to get one file in the right place, tagging locations, clicking languages etc.

There are no good functions to find duplicate content. the overview of all the files is not good.Uploads take a lot of time and sometimes the system tends to fail.

The system is slow and doesn't have a good overview functionality. Content can easily live in several places and be duplicate. When different users are uploading the same files, there is no alarm function. Review collected by and hosted on G2.com.

I like how easy the app interface is to use for both the administrator and the user. Administrators can easily add, change and move content around. Users have access to content offline that they can easily send via email to customers. They also have great customer service and quickly help you with any problems you might encounter. They will partner with you to develop new customized features and builds. They are innovative and have never told us no. Review collected by and hosted on G2.com.

The downside of using the app is that their is a standard template for using the app and it takes time to format it to your exact specifications. The app can become quite large as well if you don't monitor how large it becomes. Review collected by and hosted on G2.com.