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Bigtincan Content

By Bigtincan

4.4 out of 5 stars

How would you rate your experience with Bigtincan Content?

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Bigtincan Content Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Bigtincan Content, streamlining the sharing of marketing materials for sales efficiency. (4 mentions)
Users value the helpful features of Bigtincan Content, enhancing sales efficiency and improving document sharing among teams. (4 mentions)
Users praise Bigtincan Content for its sales improvement features, enhancing follow-ups and providing real-time insights on engagement. (4 mentions)
Users value the centralized content access of Bigtincan, streamlining asset sharing and ensuring up-to-date materials for sales teams. (3 mentions)
Users value the robust analytics of Bigtincan Content, enabling informed decisions and streamlined document sharing for effective sales. (2 mentions)
Users value the centralized storage of Bigtincan Content, enabling efficient access to essential documents for sales success. (2 mentions)
Users feel that the reporting features are inconsistent, limiting their insights and overall experience with Bigtincan Content. (2 mentions)
Users find the upload process frustrating and time-consuming, particularly when transitioning from another provider. (2 mentions)
Users find the Media Manager buggy, occasionally blocking content entry and diminishing the overall usability of the platform. (1 mentions)
Users find the Media Manager buggy and some training offerings redundant, impacting usability and efficiency. (1 mentions)
Users find some training offerings redundant and unhelpful due to existing LMS usage, impacting their experience. (1 mentions)
Users find the Media Manager buggy, which hinders content entry and limits training effectiveness in Bigtincan Content. (1 mentions)

Top Pros or Advantages of Bigtincan Content

1. Ease of Use
Users appreciate the ease of use of Bigtincan Content, streamlining the sharing of marketing materials for sales efficiency.
See 4 mentions

See Related User Reviews

AP

Allison P.

Small-Business (50 or fewer emp.)

5.0/5

"Ashford Modus Review"

What do you like about Bigtincan Content?

Moudus is a great application to help our sales team utilize marketing pieces digitally. This helps with following up to adivsors as soon as possible

Jeff A.
JA

Jeff A.

Mid-Market (51-1000 emp.)

4.5/5

"Making a difference"

What do you like about Bigtincan Content?

We have a single source of truth for documents to share among our sales team to give our customers and prospective clients the best-fitting and most u

2. Helpful
Users value the helpful features of Bigtincan Content, enhancing sales efficiency and improving document sharing among teams.
See 4 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you like about Bigtincan Content?

The Followups and digital sales rooms are my sales team's favorite functions. The ability to know when emails/links are clicked and opened is an inval

AP

Allison P.

Small-Business (50 or fewer emp.)

5.0/5

"Ashford Modus Review"

What do you like about Bigtincan Content?

Moudus is a great application to help our sales team utilize marketing pieces digitally. This helps with following up to adivsors as soon as possible

3. Sales Improvement
Users praise Bigtincan Content for its sales improvement features, enhancing follow-ups and providing real-time insights on engagement.
See 4 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you like about Bigtincan Content?

The Followups and digital sales rooms are my sales team's favorite functions. The ability to know when emails/links are clicked and opened is an inval

AP

Allison P.

Small-Business (50 or fewer emp.)

5.0/5

"Ashford Modus Review"

What do you like about Bigtincan Content?

Moudus is a great application to help our sales team utilize marketing pieces digitally. This helps with following up to adivsors as soon as possible

4. Content Management
Users value the centralized content access of Bigtincan, streamlining asset sharing and ensuring up-to-date materials for sales teams.
See 3 mentions

See Related User Reviews

Jeff A.
JA

Jeff A.

Mid-Market (51-1000 emp.)

4.5/5

"Making a difference"

What do you like about Bigtincan Content?

We have a single source of truth for documents to share among our sales team to give our customers and prospective clients the best-fitting and most u

LJ

Lisa J.

Enterprise (> 1000 emp.)

5.0/5

"Modus has simplified our workload"

What do you like about Bigtincan Content?

Modus has been helpful for our sales team as it hosts all of our current external assets and does not constantly as marketing for content.

5. Analytics
Users value the robust analytics of Bigtincan Content, enabling informed decisions and streamlined document sharing for effective sales.
See 2 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you like about Bigtincan Content?

The Followups and digital sales rooms are my sales team's favorite functions. The ability to know when emails/links are clicked and opened is an inval

Jeff A.
JA

Jeff A.

Mid-Market (51-1000 emp.)

4.5/5

"Making a difference"

What do you like about Bigtincan Content?

We have a single source of truth for documents to share among our sales team to give our customers and prospective clients the best-fitting and most u

6. Centralized Storage
Users value the centralized storage of Bigtincan Content, enabling efficient access to essential documents for sales success.
See 2 mentions

See Related User Reviews

Jeff A.
JA

Jeff A.

Mid-Market (51-1000 emp.)

4.5/5

"Making a difference"

What do you like about Bigtincan Content?

We have a single source of truth for documents to share among our sales team to give our customers and prospective clients the best-fitting and most u

LJ

Lisa J.

Enterprise (> 1000 emp.)

5.0/5

"Modus has simplified our workload"

What do you like about Bigtincan Content?

Modus has been helpful for our sales team as it hosts all of our current external assets and does not constantly as marketing for content.

Top Cons or Disadvantages of Bigtincan Content

1. Poor Reporting
Users feel that the reporting features are inconsistent, limiting their insights and overall experience with Bigtincan Content.
See 2 mentions

See Related User Reviews

Jeff A.
JA

Jeff A.

Mid-Market (51-1000 emp.)

4.5/5

"Making a difference"

What do you dislike about Bigtincan Content?

There isn't anything I dislike, and there is, in fact, much that gets addressed when there are questions around functional improvement. I would say if

KT

Krista T.

Small-Business (50 or fewer emp.)

5.0/5

"The best and m most effective sales enablement tool!"

What do you dislike about Bigtincan Content?

Perhaps some of the reporting features could be more robust.

2. Upload Issues
Users find the upload process frustrating and time-consuming, particularly when transitioning from another provider.
See 2 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you dislike about Bigtincan Content?

I think that some of the training offerings aren't useful for our team as our organization already uses an LMS. I also think the Media Manager can be

Madalyn K.
MK

Madalyn K.

Mid-Market (51-1000 emp.)

4.0/5

"A Central Hub for Organized On-Brand Sales Materials"

What do you dislike about Bigtincan Content?

One thing that can be a little frustrating and time consuming is the upload process, especially when switching from another provider. The process invo

3. Bug Issues
Users find the Media Manager buggy, occasionally blocking content entry and diminishing the overall usability of the platform.
See 1 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you dislike about Bigtincan Content?

I think that some of the training offerings aren't useful for our team as our organization already uses an LMS. I also think the Media Manager can be

4. Content Management
Users find the Media Manager buggy and some training offerings redundant, impacting usability and efficiency.
See 1 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you dislike about Bigtincan Content?

I think that some of the training offerings aren't useful for our team as our organization already uses an LMS. I also think the Media Manager can be

5. Content Repetition
Users find some training offerings redundant and unhelpful due to existing LMS usage, impacting their experience.
See 1 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you dislike about Bigtincan Content?

I think that some of the training offerings aren't useful for our team as our organization already uses an LMS. I also think the Media Manager can be

6. File Management
Users find the Media Manager buggy, which hinders content entry and limits training effectiveness in Bigtincan Content.
See 1 mentions

See Related User Reviews

ZS

Zach S.

Mid-Market (51-1000 emp.)

4.5/5

"Modus keeps our sales team up to speed with marketing materials"

What do you dislike about Bigtincan Content?

I think that some of the training offerings aren't useful for our team as our organization already uses an LMS. I also think the Media Manager can be

Bigtincan Content Reviews (241)

View 1 Video Reviews
Reviews

Bigtincan Content Reviews (241)

View 1 Video Reviews
4.4
241 reviews
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Mario M.
MM
Director-Strategic Verticals, Grocery & Pharmacy
Enterprise (> 1000 emp.)
"You need StorySlab!!"
What do you like best about Bigtincan Content?

StorySlab allows me to engage customers with direct and impactful visual imagery in a prescriptive and concise format. The bundling of information allows for customer conversations to be set up as either broad scope or detailed specifics. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

Nothing to dislike...the format is quick, clean and direct. Review collected by and hosted on G2.com.

Response from Kate Erwin of Bigtincan Content

Thank you so much for the kind words, Mario! We're thrilled to hear that you're enjoying your experience with StorySlab!

ML
Senior Product Line Manager
Mid-Market (51-1000 emp.)
"Indispensable Sales Tool"
What do you like best about Bigtincan Content?

Any and all information I need is available and easy to find. Makes sales calls effective. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I really have no negative feedback on this app. Review collected by and hosted on G2.com.

Response from Kate Erwin of Bigtincan Content

Thanks so much for this feedback! We're happy to hear you're enjoying your experience with StorySlab!

Verified User in Industrial Automation
CI
Mid-Market (51-1000 emp.)
"Excellent Sales Tool"
What do you like best about Bigtincan Content?

The Story Slab app presents an easy way to navigate through product information and videos. Its agile and quick and allows you to drill down to finite product information quickly Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I have experienced some issues with multi-lingual documents not compartmentalized properly. Review collected by and hosted on G2.com.

Response from Kate Erwin of Bigtincan Content

Thanks so much for your feedback! We're happy to hear that StorySlab is maximizing your team's time with customers. I'll share that feedback on the multilingual documents with our Product team so we can help there. Let us know if you have any other issues or ideas!

SF
Vice President, Sales & Marketing
Small-Business (50 or fewer emp.)
"Securing the future with strong partnerships."
What do you like best about Bigtincan Content?

Story Slab worked at our companies pace. There was no sales push or rush to conclusion. My feeling was Story Slab put our interests first. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

It doesn't have the same screen on a Windows 7 version as on windows 10 Review collected by and hosted on G2.com.

David F. M.
DM
Director of IT
Small-Business (50 or fewer emp.)
"A pleasure to work with"
What do you like best about Bigtincan Content?

The team is very responsive to issues and communicates well during development. We are using the product regularly and it has performed to our expectations. We look forward to further development soon! Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

There are some limitations within the programming environment that are too costly to address. Working with large files over the Internet also seems to be problematic. We are hoping to address these issues again when we are ready to resume app development. Review collected by and hosted on G2.com.

JH
Small-Business (50 or fewer emp.)
"StorySlab - streamlining our sales calls and trade show presence"
What do you like best about Bigtincan Content?

The StorySlab team has been very professional to work with. From our initial contact with Sierra and her sales team, to working with Seth on our app implementation, they have all been very professional and extremely helpful. I was concerned that "building" the app was going to demand far more of our time, a resource we are in short supply of currently. However, their team did everything they said they were going to and more. The building of the app, although requiring some of our time and attention, was seamless and because of the StorySlab team was extremely efficient and highly productive. We are now discovering the ways in which we will utilize StorySlab, but it has already afforded us a very professional method to maintain contact with our customers during Covid restrictions. We are also excited about adding it to our trade show booth as a method to visually present our companies to our customers. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

Nothing. So far, we like everything about StorySlab. Review collected by and hosted on G2.com.

CA
Marketing Project Coordinator
Mid-Market (51-1000 emp.)
"Responsive and Attentive Team"
What do you like best about Bigtincan Content?

The team is attentive and great at meeting our needs and answering our questions and ideas. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

For the amount that we interface with them and use their services, we find limitations in how they can best meet our needs and understand our overall costs. I don't think this is anything uncommon with any vendor relationship, though. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise (> 1000 emp.)
"Excellent customer facing presentation tool"
What do you like best about Bigtincan Content?

I like the excellent overview that can be generated in StorySlab of my companies' products.

I also like the ease of update by which the product presentations can be updated and kept up-to-date.

The presentation of products is excellent on any mobile device. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

Up to now I did not find anything that I disliked. Review collected by and hosted on G2.com.

Response from Kate Erwin of Bigtincan Content

Thank you so much for your feedback! We're delighted to hear that StorySlab is meeting your needs and solving your company's problems. Please let us know if you need any support! Our team is always happy to help!

Verified User in Building Materials
AB
Mid-Market (51-1000 emp.)
"High Quality and Customized Content Organization"
What do you like best about Bigtincan Content?

Customized solution tailored to your business and consumers. Easy to use interface for consumers. The ability to have hierarchy in order to ensure certain content is visible to those users that need it is key. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

Admin controls can be difficult to navigate in the beginning, requires time to learn and understand for easy navigation. Review collected by and hosted on G2.com.

Madison R.
MR
Channel Marketing Representative
Mid-Market (51-1000 emp.)
"John has been our main contact. He is quick to respond and always gives in depth answers."
What do you like best about Bigtincan Content?

Our sales reps can self serve themselves. I love the new update to the CMS as well! Definitely increased efficiency. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Content?

I would like to receive some type of email when updates are rolled out. Review collected by and hosted on G2.com.