Shashanka R.
SR
Shashanka R.
"Tremendous"
5/5
What do you like best about BigTime?

BigTime is highly praised for combining effortless time tracking with powerful, real-time project profitability insights. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Nothing i like everything about the big time Review collected by and hosted on G2.com.

AN
Verified User in Accounting
"Good"
5/5
What do you like best about BigTime?

Bigtime is great for keeping track of hours on clients. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

I dislike that Bigtime is not an app that can be downloaded on your phone. Review collected by and hosted on G2.com.

AN
Verified User in Airlines/Aviation
Guest users or non-business users of the software, not included in G2 scores.
"BigTime is Efficient and Time Saving"
5/5
What do you like best about BigTime?

Its user friendly, easy to understand and easy to use. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Once its lock and I don't have the ability to unlock it. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
CC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Intuitive Time Tracking with Powerful, Customizable Reporting"
5/5
What do you like best about BigTime?

Time tracking is simple and quick, and the interface feels intuitive for day-to-day use. I appreciate how easy it is to view project status, budgets, and allocations all in one place. The reporting tools are strong and customizable, which makes it easy to pull meaningful insights for our team. Overall, the ease of use and number of features make it a reliable system. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There are no major concerns in my experience. As with any platform, there is always room for small refinements or added efficiencies, but overall, it performs well and meets our needs consistently. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

A review like this is always rewarding to read. Thank you for the 5-star rating and for taking the time to describe your experience in such detail.

It’s especially meaningful to hear that time tracking, project visibility, and reporting are working together in a way that feels intuitive and reliable for your team. When budgets, allocations, and insights are easy to access in one place, it supports better decisions across the board.

We appreciate the balanced perspective as well. Even when things are working well, thoughtful users who look for refinements help us continue raising the bar. Thank you again for sharing your feedback and for trusting BigTime as part of your daily workflow.

AN
Verified User in Information Technology and Services
"It is very user friendly and easy to follow week to week."
5/5
What do you like best about BigTime?

I like how I can see everything in one screen get an accurate view of what my billable hours look like without doing additional math externally. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

I think the UI is nice, but I believe it could be polished a little more this is just a personal preference. I think it would be nice to be able to customize the colors like an actual spreadsheet to where maybe when my billable time is not at a certain point the cell lights up red or yellow and green when I have hit my target or minimums. Just an idea Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

Thanks for sharing this — love hearing that the week-to-week flow feels clear and that seeing billable hours in one view saves you the extra mental math. That’s exactly the kind of ease we aim for.

And your idea about color cues is genuinely interesting. People visualize their workload in different ways, and hearing how you’d use something like that gives us a better sense of what “polish” can mean beyond just UI aesthetics.

Appreciate you taking the time to spell it out. Feedback with this level of detail helps us keep shaping an experience that represents your work as cleanly as you need it to.

BW
Beth W.
Small-Business (50 or fewer emp.)
"User-Friendly but Setup and Upgrades Can Be Challenging"
5/5
What do you like best about BigTime?

I like that BigTime is easy to use. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Too many subscription upgrades are needed for everyday work. Initial setup was tough. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Easy time entry and task organization with some UI clarity gaps"
5/5
What do you like best about BigTime?

BigTime is easy to navigate, and I really appreciate how visible and intuitive the “Add Timesheet Row” button is,

especially with the blue highlight that makes it easy to find when logging time. I also like how tasks are organized

by Projects and then Tasks, which helps me manage and track multiple tasks tied to a single project. The overall

ease of use and clear structure make daily time entry much more efficient Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Some parts of the interface can be confusing or feel unnecessary. The “Over/Under” row isn’t very clear and

doesn’t explain what it represents, which makes it feel cluttered rather than helpful. It can also be frustrating to

scroll through long task lists to find a specific task, as a nested structure might be easier. Additionally, receiving

notifications to review timesheets when I don’t have direct reports is confusing and frustrating, especially since it

happens regularly. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

It’s great to hear how much the small UI details are helping — things like a clearly visible “Add Timesheet Row” button and a clean project-to-task structure can make daily time entry feel far less effortful. When those cues work, the whole workflow moves faster.

We also appreciate you pointing out where the interface feels less clear. Elements like the Over/Under row, long task lists, or notifications that don’t quite match your role can quickly turn from helpful to distracting, so calling that out gives valuable context around where clarity matters most.

Thanks for sharing such specific feedback. Insights like this help us better understand how the structure and signals in the UI land in real, everyday use — not just how they’re intended to work.

Andy S.
AS
Andy S.
Small-Business (50 or fewer emp.)
"User-Friendly with Occasional Downtime"
4.5/5
What do you like best about BigTime?

I like how user-friendly BigTime is. It's very easy to use and simple. The initial setup wasn’t bad at all, and the representative was helpful. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There are days where it is down for some reason. Sometimes due to bug fixes and others I don’t know why. I’d like it to be up more. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

Thank you for the 4.5-star review and for sharing your experience so openly.

We’re glad BigTime has been easy to use and that your onboarding support made the setup process smooth. That early experience matters, and it’s great to hear it set a positive tone.

We also understand how frustrating downtime can be, even if it’s occasional. Reliability is critical when you depend on a system to log time and keep work visible. Your feedback is noted, and it’s something we take seriously as we continue improving performance and stability.

We appreciate you taking the time to leave a balanced review and are glad BigTime is supporting your time tracking and team visibility overall.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Easy time tracking with strong reporting and mobile access"
5/5
What do you like best about BigTime?

BigTime makes it very easy to enter information for time-based projects, which helps ensure data stays accurate

and up to date. I really value the ability to create customized reports and monitor projects to confirm goals are

being met. The new mobile app is also a big plus, allowing quick and easy time entry while traveling. Overall, the

ease of use, strong reporting features, and flexibility support efficient day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There aren’t any major issues that stand out. Occasionally, it takes a bit of time to fully explore all reporting

options or get used to newer features, but once configured, everything works smoothly. Overall, the platform

remains reliable and effective for managing time-based projects. Review collected by and hosted on G2.com.

Response from Filip Zioła of BigTime

It sounds like BigTime has become a dependable part of how you manage time-based work — from keeping entries accurate to using reports as a real check on project progress. That combination of day-to-day ease and deeper visibility is exactly what makes a tool stick.

It’s also great to hear the mobile app is fitting naturally into your workflow, especially when you’re on the move. Being able to log time without waiting until you’re back at your desk can make a big difference.

Thanks for sharing such a thoughtful perspective. It’s always helpful to hear how the reporting, flexibility, and usability come together in real, everyday use.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Easy to Use with Strong Reporting"
4.5/5
What do you like best about BigTime?

easy to use, good reporting functionality Review collected by and hosted on G2.com.

What do you dislike about BigTime?

No downsides or complaints with using bigtime Review collected by and hosted on G2.com.