--- title: BigTime Reviews meta_title: 'BigTime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1742 reviews by the users' company size, role or industry to find out how BigTime works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1742 scale: '5' date_modified: '2026-07-20' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # BigTime Reviews **Vendor:** BigTime **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,742 ## About BigTime BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## BigTime Pros & Cons **What users like:** - Users value BigTime for its **ease of use** , making time tracking and project management straightforward and efficient. (111 reviews) - Users appreciate the **user-friendly time tracking** in BigTime, praising its ease of implementation and resource management capabilities. (87 reviews) - Users appreciate the **user-friendly interface** of BigTime, making time tracking and management straightforward and efficient. (51 reviews) - Users value the **ease of tracking** in BigTime, appreciating its user-friendly interface and straightforward expense management. (48 reviews) - Users value the **time-saving features** of BigTime, enabling efficient tracking and streamlined project management. (44 reviews) - Users find the **intuitive interface** of BigTime easy to navigate, making project tracking and hour management effortless. (40 reviews) - Efficiency (32 reviews) - Easy Tracking (31 reviews) - Users find BigTime’s **helpful features** support seamless time tracking and billing, enhancing team productivity and workflow integration. (30 reviews) - Users value the **efficient project management and time tracking** features of BigTime, simplifying client invoicing and reporting. (30 reviews) **What users dislike:** - Users find the **missing features** , like expense duplication and specific dashboards, hinder efficiency and usability. (24 reviews) - Users find that **logging expenses can become time-consuming** due to the repetitive entry of similar items. (19 reviews) - Users find the **learning curve steep** due to unintuitive navigation and rigid task management, complicating customization and workflows. (17 reviews) - Users find the **manual entry process cumbersome** , facing issues with comments disappearing and clunky UI for time input. (16 reviews) - Users experience **software bugs** that disrupt billing and make reporting and time entry less efficient. (16 reviews) - Users find the **time-consumption** of navigating BigTime cumbersome, leading to frustration and extended learning periods. (16 reviews) - Users find BigTime's interface **not intuitive** , causing delays and requiring extra training for effective project management. (15 reviews) - Limited Customization (14 reviews) - Task Management (14 reviews) - Users struggle with **complex usability** in BigTime, finding navigation time-consuming and the interface frustratingly clunky. (13 reviews) ## BigTime Reviews ### 1. Assistance with an T&M Invoice Hours Issue **Rating:** 4.5/5.0 stars **Reviewed by:** Mike B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about BigTime?** Really good customer support. Product integrates well with our existing systems. **What do you dislike about BigTime?** Its a little clunky on the AP side. No real vendor register or AP bills list. Have to pay from G/L program in order to wriet a check to the vendor. **What problems is BigTime solving and how is that benefiting you?** Invoiceing to customers is much improved. Resource allocation is also better for us. **Official Response from Anna Hankus:** > Thank you for your review. It's fantastic to hear that BigTime has improved your invoicing and resource allocation processes. We apologize for the AP side issue and will look into it. If you have further suggestions or need assistance, feel free to reach out. ### 2. Advancing product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about BigTime?** Recently, Big Time has added features which allow users to better see reporting and summaries as active functions. Allowing users to see group utilization, allocations and revenue totals - while being able to make active changes is very advantageous. **What do you dislike about BigTime?** I don't dislike things, but live updates on group allocations would be a nice improvement. **What problems is BigTime solving and how is that benefiting you?** Allows for full resource management, invoicing, integrations to our crm **Official Response from Anna Hankus:** > Thank you for your review of BigTime! We're glad you're finding our new reporting features useful. We'll take your suggestion into account for future improvements. We're here to support your success. Thanks for choosing BigTime! ### 3. Generally works great and has no issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about BigTime?** The project, taks, labor codes funcitons work well for organzing and tracking our time on those levels. This tracking helps for future budgeting on project as we can see the detail of time spent on those three levels **What do you dislike about BigTime?** On the timesheeet screen, I really dislike that you can expand your window as big as your screedn, but the table on the screen does not change size. If you have a lot of projects, you have to scroll to see them all. **What problems is BigTime solving and how is that benefiting you?** Mainly time keeping for staff. ### 4. BigTime!!!!!! The Best Of All Time. **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about BigTime?** What i like best about BigTime is how it gives us flexibility with easy access from multiple browsers and from anywhere anytime. It has a very friendly and straightforward user interface. Also, BigTime is pocket friendly. It is very easy to get started with since it has a very low learning curve. Availability of technical support. Also, It facilitates easy and seamless integration with other softwares such as Quickbooks Online. With it, it's very easy to track time and expense. **What do you dislike about BigTime?** BigTime is simple and easy to implement, configure and use. For the past 3 years i have been using it, i haven't yet experienced any challenges. **What problems is BigTime solving and how is that benefiting you?** BigTime is convenient for time tracking, resource management expense management and project management. Has a very friendly, helpful and supportive customer support team. I like how it offers us with To Do list regarding our projects. ### 5. BigTime for Project Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2019 **What do you like best about BigTime?** I like that if I need assistance, customer service is fairly quick. **What do you dislike about BigTime?** I don't like that BigTime is designed to have Quickbooks feed to BigTime. We use it the opposite and it doesn't work to it's full potential. **Recommendations to others considering BigTime:** Have more people available for support that are higher up than just staff level professionals. I've had times where i've had to call in and go through 3 different people before we have been given an answer that still doesn't correct an issue. **What problems is BigTime solving and how is that benefiting you?** Time-keeping is easier for each employee. BigTime and Quickbooks communicate fairly well. **Official Response from Anna Hankus:** > Thank you for sharing your feedback! We're glad to hear that you find our customer service quick and helpful when assistance is needed. We understand your feedback on the QuickBooks integration and appreciate your insights. Thank you for choosing BigTime! ### 6. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** brandon t. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about BigTime?** it's easy to use and I like that you can generate reports by project and client which can include revenue **What do you dislike about BigTime?** There are often glitches that cause me to have to refresh or close out of that happens almost daily **What problems is BigTime solving and how is that benefiting you?** we are finding ways to improve our billing and recapture lost time **Official Response from Anna Hankus:** > Hi Brandon! It's great to know that BigTime is helping you improve billing processes. Thank you for your feedback, we're always committed to improving user experience. Thank you for choosing BigTime! ### 7. Streamlines the basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about BigTime?** I am in BigTime every day managing projects, billing, etc. The support team has been good and generally responds quickly. Our implementation team did a great job of listening and helping us retrofit BigTime for our business. We had some hiccups with integration, but their team continued to work on those until they were solved. BigTime has streamlined many of our processes that were previously manual. We've been able to configure reports to export the data we need. The team really likes being able to submit time in the system. I like being able to find all the data related to a project in the project record. For the price, it is a good basic project management system. **What do you dislike about BigTime?** They have not been able to solve our resourcing scheduling needs so we are still using an external system. Their visualizations (reports) are weak and are not highly customizable (they are working on it) so we have resorted to exporting data from BigTime and pulling together dashboards in another system. The UI feels a bit dated (they are updating that soon). When you filter projects you can't open the projects in a new tab so when you click on one and go back to the list, you have to enter the filters again. **What problems is BigTime solving and how is that benefiting you?** Time tracking, expense tracking, invoicing, project management. This has saved our entire team time each month as we were previously doing everything manually **Official Response from Vicky Karantonakis:** > Happy to hear BigTime has been able to streamline many previous manual processes for you. We appreciate all your feedback and look forward to your continued success! ### 8. I have been impressed with BT customer service, **Rating:** 4.5/5.0 stars **Reviewed by:** Rick W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about BigTime?** Easy to use. So many features. Very few times when we have had any problems at all. **What do you dislike about BigTime?** We do have a small problem with getting month end reports from BigTime. **What problems is BigTime solving and how is that benefiting you?** Tracking our time and expenses on a client by client basis. And tracking employee by employee productivity ### 9. Simple but effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about BigTime?** We are a small company that doesn't need excess administrative time. BigTime helps us keep that admin time to a minimum yet allows us to deliver our services effectively. **What do you dislike about BigTime?** There is nothing that comes to mind concerning dislikes. **What problems is BigTime solving and how is that benefiting you?** We have internal and external people delivering services. BigTime keeps those groups of people from having to interface directly with our accounting system, but we still get things billed on time. **Official Response from Vicky Karantonakis:** > Hi Brad, thank you for your positive review! We're delighted to hear that BigTime is effectively helping your small company minimize administrative time while delivering services efficiently. Your satisfaction is our priority, and we appreciate your feedback. If you have any suggestions or specific needs in the future, feel free to reach out. We're here to support your success! ### 10. Efficient time tracking software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about BigTime?** The ease of use to enter timesheets and expenses is what I like most. This software also allows me to generate a variety of reports for productivty, utilization, and budgets. Many of the reports are customizable with just a few clicks. The online chat is also super helpful and responsive. Neil Keenan has been our Relationship Manager for the last year and half and has really partnered with us to get to know our business. He worked closely with me when I came onboard and has helped me customize the reports I needed and to troubleshoot as needed. Bigtime also intergrates well with Quickbooks. **What do you dislike about BigTime?** Training is necessary. Entering time is easy, but doing other things is not as intuitive and requires some training. **What problems is BigTime solving and how is that benefiting you?** Time tracking - its important for us to capture hours. **Official Response from Vicky Karantonakis:** > Thank you for your feedback! We're thrilled you find BigTime's time tracking efficient and easy to use. Our team is dedicated to providing personalized support, training, and continuously improving user experience. Thank you for choosing BigTime! ### 11. BigTime Runs Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Angela W. | Director of Administrative Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about BigTime?** The reports we are able to run are instrumental in managing our projects and in allocating our resources appropriately. **What do you dislike about BigTime?** I have nothing to add here, I can't think of anything that isn't helpful. **What problems is BigTime solving and how is that benefiting you?** Resource allocation and project planning. Moving from spreadsheets is a big time saver. **Official Response from Anna Hankus:** > Thank you for sharing your experience with BigTime. We're thrilled to hear that our reports are instrumental in managing your projects and allocating resources effectively. Thank you for being a BigTime customer! ### 12. Satisfied so far... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about BigTime?** We have used Big Time for a few years now, they have definitely improved the customer service component along with the ease of the site. There are so many new cool features that are healpful. What I like most is that we have a dedicated customer support specialist who checks in with me often. Faith has been amazing this far and we are excited to continue our partnership with Big Time. **What do you dislike about BigTime?** The address feature is still an issue. Whenever we enter in an address and save it, when we go back in to draft a new invoice, the address populates back to the old thing that was previously entered. **What problems is BigTime solving and how is that benefiting you?** Big Time has solved the customer support issue and now we have a dedicated person who checks in. **Official Response from Vicky Karantonakis:** > Thank you for your positive review! We're thrilled to hear about your satisfaction with our customer service. We apologize for the address feature issue and will look into it. We're glad we could solve your support issues and look forward to continuing to support your business. Thank you for choosing BigTime! ### 13. BigTime Timesheet and Expense **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about BigTime?** Mobile app time recording and expense reporting. **What do you dislike about BigTime?** Would be helpful to have a feature to only submit time for a particular project rather than a full date range. Afterr finishing a particular project, I like to submit that days work to have included for our billing team, but there is currently only an option to specify a date range for timesheets. **What problems is BigTime solving and how is that benefiting you?** Tracks time and expense by project as employees incur those hours on their timesheet. Provides insights for billing and profitability metrics. **Official Response from Vicky Karantonakis:** > Hi, thank you for your review. We're so glad you like the mobile app for tracking your time and expenses. We've recently launched a new and improved version of our mobile app, now available on The App Store and Google Play! ### 14. Big Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2019 **What do you like best about BigTime?** Big Time has revolutionized our invoicing and made tracking payments much easier. The time sheets are easy to adjust and update, and help us track our time on a project. **What do you dislike about BigTime?** We have invoices for both percent complete and time and materials combined. We still don't seem to have a way to do both on one invoice. **Recommendations to others considering BigTime:** The trial is very helpful, and the support was good. Use the trial and see. **What problems is BigTime solving and how is that benefiting you?** Our invoicing needs are now met and we have a better handle on expenses. **Official Response from Anna Hankus:** > Thank you for sharing your feedback! It's fantastic to hear that you found the trial helpful and received good support. We're glad BigTime effectively meets your invoicing needs and helps you manage expenses better. Thank you for your feedback, and feel free to reach out to us if you need assistance! ### 15. Great Customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Mitch K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about BigTime?** Customer service and integration was first class. Daniel is our new CR rep and does a good job **What do you dislike about BigTime?** Buggy softway, not the best, but customer service makes up for it **What problems is BigTime solving and how is that benefiting you?** Solving ability to invoice seamlessly and flexibly and integrating into my financial system. there are some seams however **Official Response from Vicky Karantonakis:** > Hi Mitch, thank you for your feedback! We're pleased you value our excellent customer service and integration. We're glad BigTime assists you in invoicing seamlessly and integrating into your financial system, though there may be areas for improvement. Thank you for choosing BigTime! ### 16. Daniel Novak & Lawrence Kim have been exceptional to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Robin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about BigTime?** I like the way it tracks our employees time. I really like the invoicing and payment link process. **What do you dislike about BigTime?** Nothing. I have enjoyed working with Big Time for over a year now. **What problems is BigTime solving and how is that benefiting you?** Recording Payments - this helps me help our customers to pay via the link. **Official Response from Anna Hankus:** > Thank you for your feedback! We're glad to hear that you find BigTime's time tracking and invoicing features beneficial, and we're thrilled to hear that your experience with BigTime has been positive overall. We're happy to support your success! ### 17. Excellent Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about BigTime?** BigTime allowed us to customize to our needs. **What do you dislike about BigTime?** We don't feel that anything is disruptive at this time. **What problems is BigTime solving and how is that benefiting you?** BigTime solved our problems with creating invoices. **Official Response from Anna Hankus:** > Thank you for your review! We're glad BigTime's customization options have been helpful and effectively solved your invoicing challenges. It's great to hear that everything is working smoothly for your team. Thank you for choosing BigTime! ### 18. Implementation was easy to understand and the team was very knowledgeable. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about BigTime?** Friendly staff. Integration was easy and our specalist Cyann was very knowledgable and eager to help. Bigtime is very user friendly. **What do you dislike about BigTime?** Could have more features when it comes to asthetics of invoices. Labling of colums coul d be more clear. Don't see a need our use for BigTime Acadamy. **What problems is BigTime solving and how is that benefiting you?** It allows our employees to enter there own timecards with ease. It helps with our invoicing processing. It has provided a clear structure for tracking payments and budgets. **Official Response from Anna Hankus:** > Thank you for your review of BigTime. We're pleased to hear that you found the implementation process easy. We appreciate your feedback on asthetics of invoices. Thank you for choosing BigTime! ### 19. Wonderful Support Staff **Rating:** 3.5/5.0 stars **Reviewed by:** Brenda C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about BigTime?** Wonderful Support Staff. Very helpfull when a question arise **What do you dislike about BigTime?** There is still some features that needs to be added to the program to make it perfect **What problems is BigTime solving and how is that benefiting you?** Excellent time management time and expense tracking **Official Response from Anna Hankus:** > Thank you for your review of BigTime. We're delighted to hear that you find our support staff helpful. We're committed to providing top-notch assistance whenever you have questions. Regarding your feedback about features, we're continuously working to enhance our platform to meet the evolving needs of our users. If you have any further suggestions or need assistance, please feel free to reach out. ### 20. With Big time we have the best time **Rating:** 3.5/5.0 stars **Reviewed by:** Somya B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about BigTime?** Big Time is the automatic software that helps to ease our work to manage time, and expenses for multiple entities and multiple in currency. This helps us to allocate the available resources and helps us to figure out the potential areas for the opportunity also it takes less time to generate the reports and the reports generated are very proper and gives the best result. This saves time and it is very user-friendly as well the interface is very easy to use. **What do you dislike about BigTime?** The data and the audit trail are generated from the Big Time tool sometimes doesn't give proper and authentic data. Sometimes the application is a little bit slow with takes more time to process the data and also the customization report doesn't give true and fair information well there are some times system crashes which slow down the procedure. **What problems is BigTime solving and how is that benefiting you?** As we have multiple entities in our organization which are multiple currencies for USD, EURO, and PHP this tool helps us to work in that field as well. The reports generated are easy to understand and give the proper clarity about the data and the resources. It gives full utilization of the resources and it improves the software in the direction as per the demand of the clients. The integration and the system and the interface is very easy to underatand. **Official Response from Vicky Karantonakis:** > Hi Sonya, so happy to hear BigTime is saving you time and that you find it easy to use. Thank you for your feedback! ### 21. The more I learn the more I like it **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about BigTime?** The more I learn about the software and the more data our company can populate, the more valuable it becomes. I can get reports, timecards, invoices, project tracking, budget info, etc. all in one place and one program. BigTime is constantly releasing upgrades per client requests and continuing to improve the software in the direction their clients are asking. **What do you dislike about BigTime?** My least favorite thing is being unable to pick up the phone and talk to someone. However, BigTime has good availability Live Chat, and most of the people I've messaged with are knowledgeable enough to help me solve my problem. I would say 8 out of 10 times, I've been able to resolve my question over a Live Chat session, the other 2 needed more follow-up, but that could also be the complexity of my requests ;) **What problems is BigTime solving and how is that benefiting you?** BigTime is helping our company organize projects, time, and budgets all in one place. As we've grown and continued to grow, we needed a better way to track project timelines, task budgets, and allocate staff in a way that allows everything to see what they need to see in order to do their job efficiently while continuing to stay organized. ### 22. Too buggy for every day PM use. **Rating:** 1.0/5.0 stars **Reviewed by:** Emily W. | Project management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about BigTime?** The best part has been the onboarding support, especially our direct help. I appreciate the always accessible tech support, as well. The features on BT are consistently expanding, which has made it more and more relevant for our team. We have had a number of bugs and glitches, but it does seem to be stabilizing for our needs. **What do you dislike about BigTime?** Creating a large number of tasks has proven time-consuming, buggy, and not very intuitive. I also wish that the workflow dashboard had better features. As a detailed project manager with team members who appreciate high levels of detail, this has proven surprisingly difficult to achieve. **What problems is BigTime solving and how is that benefiting you?** We have needed better asynchronous support and a strong tool that connects existing systems, such as our bookkeeping and billing. We have an extensive team of part-time contractors that vary per contract. This requires us to be extremely custom in our approach to what we provide to our clients, as well as how we communicate internally. ### 23. BigTime gave us the best experience during implementation! I highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about BigTime?** How user friendly the software is, the training videos, support, ease of Implementation, multiple features **What do you dislike about BigTime?** There is currently no downsides to BigTime that I see. **What problems is BigTime solving and how is that benefiting you?** Currently no problems **Official Response from Anna Hankus:** > Thank you for your review! It's wonderful to know that our multiple features are meeting your needs. If you ever need help, please don't hesitate to reach out. We're here to help! ### 24. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about BigTime?** I find BigTime very easy to use for both myself and our employees. It has a very fast learning curve, so we can get down to business right away. I also love the fact that their customer service is always very good. I just had a chat with Jake Stempel for an issue I was having - he logged in fast, found my issue and solved it. All within less than 5 minutes. Great service! **What do you dislike about BigTime?** The only issue I have with BigTIme is that sometimes I cannot upload my expenses to Quickbooks. It gets frozen when I click yes to upload. Then I have to wait a day or two in order to get it to work. **What problems is BigTime solving and how is that benefiting you?** It allows us to keep track of all of our expenses and the hours spent on projects for our employees. It also allows billing for all of our independent consultants and contractors. ### 25. My experience with Bigtime **Rating:** 3.0/5.0 stars **Reviewed by:** Athena T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2023 **What do you like best about BigTime?** What I like about BigTime when I have a problem with a client project. There is always someone avaibl e t o help with any issues. Customer service is always avaibl e when you need it. **What do you dislike about BigTime?** What dislike is that sometimes BigTime takes to long to fix cerant issues. That should only take a few days to fix. **What problems is BigTime solving and how is that benefiting you?** They are solving my billing invoice that sometimes gets double recored. Benefits me becuae it's fixed right away. **Official Response from Vicky Karantonakis:** > Hi Athena, Thanks for your feedback! We're glad our customer service has been helpful for your client projects. We appreciate your patience regarding the issue resolution time. We're committed to improving efficiency. If you have more feedback or specific concerns, feel free to reach out. Appreciate your choice of BigTime! ### 26. Bigtime chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about BigTime?** user-friendly, quick reports, sync tool with QB integrations looking forward to the scheduling and ghant chart features so fare so good with tracking WIP and keeping track of billables etc. **What do you dislike about BigTime?** invoice template settings - should have preview setting rather than going back and forth More options to select for settings and to include a feature to add email and site location on the invoice on top versus in notes on the bottom. gray scroll bar not easy to see submit button should be a pop up or on top easy to miss no bottom Need easier way to update change vendor invoice info when in invoicing (sometimes need tochange the amount and/or record actual hours) **Recommendations to others considering BigTime:** As I continue to work in BT I am learning new ways to easily edit and apply time to invoicing as well as making the billing easier and manageable with less stress **What problems is BigTime solving and how is that benefiting you?** faster invoicing, tracking AR and TS, WIP the ability to create various templates and add various activity codes, etc. ### 27. Implementation of Big Time Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about BigTime?** User friendly interface and wide range of capabilities that interface with our accounting software. Customer Support is helpful and timely. **What do you dislike about BigTime?** Some limitations with reporting and mass entries - would be helpful to be able to apply changes on a mass scale across projects. Implementation process and support could be improved by having a more active approach instead of just presentation. **What problems is BigTime solving and how is that benefiting you?** Accurate time tracking across projects. **Official Response from Anna Hankus:** > Thank you for your review! We're glad you find BigTime's user-friendly interface and extensive capabilities beneficial, especially with its integration into your accounting software. We understand your concerns about the reporting limitations and are continuously working to improve the feature. If you have any further feedback or questions, please feel free to reach out. ### 28. It is a time management, work, and much more software that is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacques A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about BigTime?** The versatility and ease of use of the application. **What do you dislike about BigTime?** Its complexity in some respects in integration. **What problems is BigTime solving and how is that benefiting you?** Bigtime allows us to better track the execution of mandates, the use of personnel, while being an excellent time and billing software. ### 29. Excited to use BigTime! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2021 **What do you like best about BigTime?** What I like about BigTime is the simplicity of it. It isn't hard to to understand how to use.I also love that I can connect it with our Quickbooks. **What do you dislike about BigTime?** So far, I have no complaints about BigTime. **Recommendations to others considering BigTime:** If you are thinking about using BigTime, DO IT! You will not regret the benefits it can bring to your organization. **What problems is BigTime solving and how is that benefiting you?** BigTime is helping us to make sure all time/expense is being billed or tracked and not being double billed. **Official Response from Anna Hankus:** > Thanks for sharing your thoughts! It's great to hear that you find BigTime simple to use and appreciate its integration with QuickBooks. We're glad to hear you have no complaints about BigTime so far. We will ensure that this is not going to change in the future :) ### 30. My experience has been exceptional. **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about BigTime?** The software is very user-friendly. The onboarding was amazing. Kevin nd Max met the deadline we were needing. **What do you dislike about BigTime?** I honestly don't think I have anything negative about BigTime. **Recommendations to others considering BigTime:** The onboarding process is very simple and the people helping with the onboarding are amazing. The software is amazing. I love it. **What problems is BigTime solving and how is that benefiting you?** We were needing a new time and billing software. I have been looking for 2+ years. Everyone in my office loves BigTime. **Official Response from Vicky Karantonakis:** > Hi Cindy, we're so happy your office loves BigTime and you find the software user-friendly. Thank you for your feedback! ### 31. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Matt G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about BigTime?** System is easy to use and the expense reporting is directly integrated **What do you dislike about BigTime?** Sometimes, it feels like it takes a lot of clicks to get something done **What problems is BigTime solving and how is that benefiting you?** BigTime helps make expense reporting and time tracking easy **Official Response from Anna Hankus:** > Hi Matt, thank you for your positive review of BigTime. It's great to hear that BigTime makes expense reporting and time tracking easy for you. Our customer support team is here to help if you have further suggestions. Thanks for choosing BigTime! ### 32. BigTime has helped our company organize our budgets and projects. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about BigTime?** We enjoy the features that help us stay on budget with our tasks and projects. **What do you dislike about BigTime?** We dislike that there are some limitations to the invoicing features. We are unable to use invoicing for all of our different types of projects in BigTime. It is inconvenient but nonetheless invoicing in BigTime is easy for certain types of projects. **What problems is BigTime solving and how is that benefiting you?** We are solving time management and budget issues that we have had in the past. **Official Response from Anna Hankus:** > We're glad to hear that you appreciate BigTime's features for helping you stay on budget with your tasks and projects. Thank you for your feedback on our invoicing. We're committed to improving user experience. Please feel free to reach out if you have further suggestions or need assistance. We're here to help! ### 33. BigTime chat feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about BigTime?** I am new to the BigTime platform and I was presented with a question that I could not find the answer to. I used the chat feature and within minutes I was shown exactly where I needed to go to obtain the answer to my question. It was super helpful....and made me look like a rock star!!! **What do you dislike about BigTime?** I am an administator for BigTime in my company and I wish there was a way that I could see BigTime as a non-administrator. I have provided direction to my co-wokers based off of what I see in BigTime but they did not and it created a lot of confusion. **What problems is BigTime solving and how is that benefiting you?** We only started using BigTime last month so we are still in the process of learning the tool - but the main resolve will be invoicing. Being sure that invoices go out and go out in a timely manner. **Official Response from Vicky Karantonakis:** > Hi, thank you for your feedback. We're so glad our support was able to help you quickly. We look forward to supporting your firm's continued growth! ### 34. Great Troubleshooting and Customer Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Austin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about BigTime?** The Live Chat feature is a life saver. Whenever an issue is arising that we are not sure about, due to the in depth nature of BigTimes functionality and features, the live chat function is super easy to use, and Tyler G. was an awesome support representative and talk me through how to resolve the issue in just a few short minutes. **What do you dislike about BigTime?** I would really like to see a new feature be integrated within bigtime's project tracking to include a comparison of the Budgeted Time and the Actual Time logged on a per project basis in the quick glance view, like on a dashboard. This would also be great to see for a breakdown of profit, not only by project, but by Client as a whole, since within our company there are different managers for different clients. **What problems is BigTime solving and how is that benefiting you?** Being able to see overviews of projects, statuses, and financial information, all in one place, rather than having to run multiple reports and either combine them in a software or print them out and make the combinations happen manually. ### 35. Excellent software and ease of use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about BigTime?** Great customer service and great helpdesk. **What do you dislike about BigTime?** It takes a little while to learn the software, but not too bad! **What problems is BigTime solving and how is that benefiting you?** Project management so that we understand forecasting on whether we are successful financially and timewise with a project **Official Response from Anna Hankus:** > Thanks for your feedback on BigTime! We're delighted to hear that you appreciate our customer service and helpdesk support. We understand that learning new software can take some time, but we're glad it hasn't been too challenging for you. If you have any further questions or comments, do not hesitate to reach out to us. Thanks for choosing BigTime! ### 36. BigTime is great for entering time, excellent reports exportable to XLS with great flexibility. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about BigTime?** Reports and LiveChat assistance for Custom reports. Great customer support. Easy to use. **What do you dislike about BigTime?** Sometimes putting together reports on your own is cumbersome or not intuitive. **What problems is BigTime solving and how is that benefiting you?** BigTime produces reports that allow us to forecast manpower needed for projects, as well as reconciling invoicing issues and expense issues. It helps us transparently track projects and be more efficient in all we do. **Official Response from Vicky Karantonakis:** > Hi Dan, Thank you for your positive review of BigTime! We're delighted that you find it great for time entry and appreciate the flexibility of reports and LiveChat assistance. We've noted your feedback on the challenges of assembling reports independently. We're committed to improving user experience and appreciate your input. If you have further suggestions, our customer support team is here to help. Thanks for choosing BigTime! ### 37. BigTime for billing and invoicing **Rating:** 4.0/5.0 stars **Reviewed by:** Pam S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about BigTime?** The ability to run a variety of reports. **What do you dislike about BigTime?** It does not allow for time entry templates or shortcuts, which would save our timekeepers a HEAP of time and greatly reduce invoice revisions. **What problems is BigTime solving and how is that benefiting you?** I haven't had any issues lately. **Official Response from Vicky Karantonakis:** > Hi Pam, thank you for your feedback on BigTime. We're glad you find the ability to run a variety of reports valuable. If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you! ### 38. Straight Forward and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about BigTime?** It can generate all of the invoices I need so I don't have to manually format any of it **What do you dislike about BigTime?** Unable to accomodate specific tasks such as applying PST to specific tasks only **What problems is BigTime solving and how is that benefiting you?** Big Time provides a user friendly program for our employees to document and track their time for designated projects **Official Response from Anna Hankus:** > Thank you for your feedback on BigTime. We're glad to hear that our invoicing feature saves you time. It's also great to know that BigTime provides a user-friendly solution for your employees to track time efficiently. We'll take your input about accommodating specific tasks into account as we improve our platform. If you have more feedback or need assistance, feel free to reach out. ### 39. Bigtime Review - Sent after chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about BigTime?** Bigtime is very easy to naviagte and use. It it very user friendly. **What do you dislike about BigTime?** Maybe the ease of editing reports, it can be confusing at times on building a report. **What problems is BigTime solving and how is that benefiting you?** It is a huge help with the Quickbooks integration when it comes to invoicing. They are also working on the financial aspect of forecasting which is great. **Official Response from Anna Hankus:** > Thank you for taking the time to share your experience with BigTime. We're thrilled to hear that you enjoyed using our platform and integrating it with QuickBooks. Regarding your feedback about editing reports, we understand the importance of clarity and simplicity. We continuously strive to enhance our reporting features to ensure they are as intuitive as possible. If you have any further suggestions, please let us know. Thank you for choosing BigTime! " ### 40. Trouble Shooting with Brittany **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about BigTime?** Digitizing paperwork, entering & saving paperwork,time sheets & employees expenses and syncing the data to desktop Quickbooks. **What do you dislike about BigTime?** Items may get 'stuck' in BT and Support is required to sync to destop Quickbooks. **What problems is BigTime solving and how is that benefiting you?** A payroll report is created from employee time sheet data entry & synced to Quickbooks which enhances the efficiency & accuracy when generating payroll. AP invoices, overhead invoices & employee expenses are digitzed in Big Time & synced to Quickbooks - it improves on managing corporate expenses though it does not save time for processing expenses. Client billing backup & employee labour costs can be attached to Client Billing. **Official Response from Vicky Karantonakis:** > Thanks for your review! We're glad your company is running more efficiently with the BigTime and QuickBooks integration. We'll take note of your feedback on report setup for future enhancements. It's great to hear we're contributing to payroll and expense efficiency as well. ### 41. BigTime Reporting makes project managment seamless **Rating:** 4.0/5.0 stars **Reviewed by:** Mike Q. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about BigTime?** Once you get a feel for the system creating templates make project managment standardized and easier. **What do you dislike about BigTime?** Configuration was a bit confusing in the beginning. **What problems is BigTime solving and how is that benefiting you?** Project management became easier to control with the tools provided. **Official Response from Vicky Karantonakis:** > Hi Mike, thank you for your feedback! We're glad BigTime Reporting has streamlined your project management with standardized templates. We apologize for any initial configuration confusion, but we're pleased BigTime is helping you maintain control over your projects. Thank you for choosing BigTime! ### 42. It works well for us, but I haven't used it long enought to be an expert. **Rating:** 4.5/5.0 stars **Reviewed by:** Paul P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about BigTime?** It it fairly intuitive and has all of what we need without a bunch of useless fluff **What do you dislike about BigTime?** I can't see to assign one project to multiple customers. Often we will purse an opportunity on several teams, but I have had to duplicate the same opportunity for each potential partner. **What problems is BigTime solving and how is that benefiting you?** The invoicing is excellent now that I finally have it set up the way we need it. **Official Response from Anna Hankus:** > Thanks for sharing! It's great to know that BigTime is effectively meeting your invoicing needs and helping you manage expenses more efficiently - we are happy to support your business! ### 43. Centralized Approach to Matters Project Management and Business Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Raha P. | Cost Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about BigTime?** The entire support that we obtain from this solution is incredible, and the process of running or executing the software is ideal and manageable. Besides, the available options or features from the tool are all operational, and the confirmation that brings proficiency is highly seen. **What do you dislike about BigTime?** The software has given us optimal assistance, which helps businesses to critically analyze and facilitates all the available projects, with the aim of creating a profitable option. **What problems is BigTime solving and how is that benefiting you?** The program has a validated way of managing all the projects, where automation is made accessible and reliable. More so, all the resources are shared accordingly, and there are practical time trackers that ensure every employee gives the best from their experience. ### 44. Great software with great customer service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about BigTime?** BigTime is a user friendly project management and budget tracking tool backed up by outstanding support team. **What do you dislike about BigTime?** Just not a big fan of the implementations process and QB integration, but all good **What problems is BigTime solving and how is that benefiting you?** The main reason for switching to BigTime tracking is the budget management system allowing us to set up alerts as we get close to utilizing the alloted task budget, **Official Response from Anna Hankus:** > Thank you for your review! We're thrilled that BigTime has been instrumental in project management and budget tracking. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! ### 45. Rate adjustment issue **Rating:** 4.5/5.0 stars **Reviewed by:** Joan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about BigTime?** Bigtime was very responsive with request for help to update my rates. They continued to respond to my emails until the problem was solved. **What do you dislike about BigTime?** Nothing, I had a great customer support experience **What problems is BigTime solving and how is that benefiting you?** It is allowing our employees to enter all their time to a project which provides us the necessary information we need for billing and estimating ### 46. Great to use on desktop but can work on mobile presentation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about BigTime?** It is very intuitive and simple, it doesn't require multiple submissions and approvals. **What do you dislike about BigTime?** The mobile version of BigTime is not the easiest to use and requires repeated submissions for each day instead of looking at each week. This is hard when traveling and unable to access desktop interface. **What problems is BigTime solving and how is that benefiting you?** BigTime helps to monitor job budgets which is crucial for client management. **Official Response from Vicky Karantonakis:** > Hello and thank you for your feedback, we're glad you find BigTime intuitive. We apologize for your previous mobile experience and are excited to announce that BigTime's new mobile app is now available! You can download it on The App Store and Google Play. ### 47. Going downhill **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about BigTime?** The concept of a customer management database and billing/invoicing system all in one. **What do you dislike about BigTime?** Within the past year it seems like the "fixes" they come out with leave oyu with more issues than what you started with. Support via phone is unavailable, you have to contact support via chat which they are almost always unavailable or send an email which takes a month for them to respond to. **What problems is BigTime solving and how is that benefiting you?** They haven't solved anything, they have only created problems. ### 48. UPDATE: Happy with BigTime but a little buggy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about BigTime?** ORIGINAL REVIEW: The time tracking, invoicing, and billing are seamless; the QuickBooks integration is ridiculously easy, and the onboarding and customer support (Thank you Montae H, Collin Tatone and Brian O'Donnell!) are superb. My clients love the convenience of payment through Wallet, and my team got the hang of entering their time very quickly. I'm excited at the prospect of using the project management tools on my next big project as well. BigTime is going to save me a LOT of time and money. **What do you dislike about BigTime?** UPDATE: I've been using BigTime for over a year now, and I'm still very happy with the time tracking feature. However, the QuickBook Sync agent regularly goes on the fritz, requiring help from customer support, and the fixed fee invoices don't clear Work in Progress the way they're supposed to, at least at the basic level. There is a workaround, but I'd prefer if it just worked. I haven't been able to try the project management pieces yet, and will have to go back to BigTime Academy to try to figure it out. I would still recommend BigTime, as nothing has come up that their very competent and friendly customer support people haven't been able to deal with, but I'm not quite as enamored as I was initially. **What problems is BigTime solving and how is that benefiting you?** I struggled using QuickBooks desktop for time tracking, invoicing, and billing. Their tools did not work well for me, and I was constantly developing workarounds. But I still needed it for my bookkeeping and tax purposes. BigTime allows me to have my contractors input their time directly, produces exactly the kind of invoices I need, gives me a fast and easy way to receive payments, AND syncs easily with QuickBooks so my fiscal records are accurate and up to date. ### 49. Thorough onboarding, caring company **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsi K. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about BigTime?** We have just started using BigTime but so far loving the dashboard, and the onboarding and implementation process is incredibly thorough. We're still new to using the system, but the amount of information stored and the accessibility of reporting is really helpful. **What do you dislike about BigTime?** The only thing so far that we could do with is an easier way to migrate time and projects from our existing (old) system into the new one. As it stands, we'll be doing a phased approach to working in the BigTime platform, only opening new projects in the system so that eventually we'll be fully functional. **What problems is BigTime solving and how is that benefiting you?** Time tracking and project management for tasks and resource. We work across a number of different clients, and numerous projects at any one time, so to have visibility of the time that we're spending on projects and be able to easily access that in useable reports is vital. The transparency into where we're over-servicing projects, or potentially going over-budget with tasks, is really valuable to ensure that we're able to quote on jobs correctly in the future, and ultimately deliver profitable campaigns to the business. **Official Response from Vicky Karantonakis:** > Hi Chelsi, thank you for sharing! We're glad the implementation process at BigTime for you has been incredible, and that you have been able to find the information and reporting you need with ease! Thank you for being a BigTime customer, we're excited to support your growth! ### 50. Almost Everything We Need! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Firm Administrator, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about BigTime?** The project tracking, staff management, hours and fees budgets, invoicing, and easy link to Quickbook Online makes running our business so much easier. **What do you dislike about BigTime?** There are some reports that seem to pull different information or aren't editable as much as we need. It would also be nice if there were better ways to rollover/create annual engagements without deleting previous information. **What problems is BigTime solving and how is that benefiting you?** We used to use several different programs that didn't work very well for us, that Big Time can do for us very well. It saves time having to jump between different windows and pages, and being able to see a lot of our firm's functionality and real-time data in one place is amazing. ## BigTime Discussions - [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) - 2 comments, 2 upvotes - [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) - 1 comment, 1 upvote - [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) - 1 comment, 1 upvote - [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) - 1 comment, 1 upvote - [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) - 1 comment, 1 upvote - [View BigTime pricing details and edition comparison](https://www.g2.com/products/bigtime/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A24%3A06+-0500&secure%5Bsession_id%5D=b5c7b8c1-74cb-4197-b202-adccd8a72a52&secure%5Btoken%5D=79d027c4296d358916c7fc3071d84bd3a28fe4d646369c17cab093be8acae368&format=llm_user) ## BigTime Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Trisk](https://www.g2.com/products/trisk/reviews) ## BigTime Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Planning** - Resource Definiton - Capacity - Scheduling **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Advanced Integrations **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Bill Processing** - Consolidation - Batch Invoicing - Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Integration** - Accounting - Payments - ERP **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Agentic AI - Billing** - Autonomous Task Execution **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Analytics** - Forecasting - Reporting - KPIs **Generative AI** - AI Text Summarization **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - Standard Integrations - Workflow - Access Management **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top BigTime Alternatives - [Accelo](https://www.g2.com/products/accelo/reviews) - 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