---
title: BigTime Reviews
meta_title: 'BigTime Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1769 reviews by the users' company size, role or industry
  to find out how BigTime works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1769
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# BigTime Reviews
**Vendor:** BigTime  
**Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,769
## About BigTime
BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.  BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.



## BigTime Pros & Cons
**What users like:**

- Users value BigTime for its **ease of use** , making time tracking and project management straightforward and efficient. (111 reviews)
- Users appreciate the **user-friendly time tracking** in BigTime, praising its ease of implementation and resource management capabilities. (87 reviews)
- Users appreciate the **user-friendly interface** of BigTime, making time tracking and management straightforward and efficient. (51 reviews)
- Users value the **ease of tracking** in BigTime, appreciating its user-friendly interface and straightforward expense management. (48 reviews)
- Users value the **time-saving features** of BigTime, enabling efficient tracking and streamlined project management. (44 reviews)
- Users find the **intuitive interface** of BigTime easy to navigate, making project tracking and hour management effortless. (40 reviews)
- Efficiency (32 reviews)
- Easy Tracking (31 reviews)
- Users find BigTime’s **helpful features** support seamless time tracking and billing, enhancing team productivity and workflow integration. (30 reviews)
- Users value the **efficient project management and time tracking** features of BigTime, simplifying client invoicing and reporting. (30 reviews)

**What users dislike:**

- Users find the **missing features** , like expense duplication and specific dashboards, hinder efficiency and usability. (24 reviews)
- Users find that **logging expenses can become time-consuming** due to the repetitive entry of similar items. (19 reviews)
- Users find the **learning curve steep** due to unintuitive navigation and rigid task management, complicating customization and workflows. (17 reviews)
- Users find the **manual entry process cumbersome** , facing issues with comments disappearing and clunky UI for time input. (16 reviews)
- Users experience **software bugs** that disrupt billing and make reporting and time entry less efficient. (16 reviews)
- Users find the **time-consumption** of navigating BigTime cumbersome, leading to frustration and extended learning periods. (16 reviews)
- Users find BigTime&#39;s interface **not intuitive** , causing delays and requiring extra training for effective project management. (15 reviews)
- Limited Customization (14 reviews)
- Task Management (14 reviews)
- Users struggle with **complex usability** in BigTime, finding navigation time-consuming and the interface frustratingly clunky. (13 reviews)

## BigTime Reviews
  ### 1. Dissatisfaction is growing

**Rating:** 1.0/5.0 stars

**Reviewed by:** Janet S. | Vice President., Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about BigTime?**

Quick and easy access from any browser.  This means we can use the software anytime, anywhere!

**What do you dislike about BigTime?**

Update: Still rolling with the punches but dissatisfaction is growing. More and more the things we should be able to do are add ons or simply not possible at all with the software. While some of the help features have improved, I don’t think it is enough to justify using the software longterm. What's holding us back is migration and what that may look like. It appears that additional staff will be needed along with duplication of entries to ensure that nothing is lost. Frankly, do very deep research before you commit to the software. Speak to small and large firms (ours is small).

**What problems is BigTime solving and how is that benefiting you?**

It has timekeeping and billing features which enables us to invoice clients. It also enables us to see at a quick glance whether we are overworking projects.

**Official Response from Vicky Karantonakis:**

> Hi Janet, thank you for sharing your experience with BigTime! It's great to hear we're helping you monitor staff productivity and you like the flexible access. But, we're sorry to hear you're having challenges with some of our updates. If you have any other issues with updates, please don't hesitate to reach out to your CSM or support@bigtime.net.

  ### 2. User friendly dashboards with strong QuickBooks integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andrew W. | Principal &amp; Senior Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about BigTime?**

What stands out most is how easy the system is to use across the different dashboards. Navigation feels consistent and logical, which makes it simple to move between financial and project views. The integration with QuickBooks is also a major benefit and helps keep accounting aligned without extra steps. I also appreciate the project dashboards, which make it easier to monitor progress and manage projects effectively.

**What do you dislike about BigTime?**

There are no major issues that impact daily use. At times, it can take some trial and error to fully customize dashboards or reports exactly the way we want them. However, once everything is set up properly, the system 
works reliably and supports our needs well.

**What problems is BigTime solving and how is that benefiting you?**

BigTime helps centralize project oversight and financial tracking in one place. The QuickBooks integration reduces duplicate work, and the project dashboards improve visibility into ongoing work. This makes it easier to manage projects efficiently and maintain accurate financial records.

  ### 3. Software has its bright spots, but very buggy.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about BigTime?**

We find the software very intuitive to use & navigate compared to other options we tried.

**What do you dislike about BigTime?**

We find the software very intuitive to use & navigate compared to other options we tried.
Review collected by and hosted on G2.com.

What do you dislike about BigTime?
The software is very buggy and support can be slow to address issues. Right now we have two open support tickets regarding issues that are affecting our outgoing invoices. One of them has been open for 6 months old and the other 16 months. In recent communication about the issue it became clear to us that they do not have any intentions to actually fix the issues. This is obviously frustrating because we do not like sending out invoices to our clients that have these sloppy errors prominently displayed.

2/28/25 Update: We are going through another cycle of billing and the errors in our invoices still persist. Will check in again.

4/4/25 Update: Another cycle of billing and our invoices continue going out with two different errors that have not been resolved. Will continue occasionally checking in to share our experience.

8/8/25 Update: It is been a while, but I thought the two year anniversary for one of our outstanding support tickets was a good time to check back in. We are still in the queue for attention to be paid to the aforementioned bugs in our original review.

3/4/26 - Just wanted to check-in to further update that the aforementioned issues still plague our invoices. I will reiterate that BigTime does some things well. However, use our experience and timeline here as an example of the company can be more focused on rolling out new features than they are driven to make sure that current features are working as well as they should be.

8/3/26 - Bugs are still not fixed.  Please continue using this ongoing review as an example of the bugs and customer service you will have to deal with.  There are some things about the software we like - but these are issues to consider.

**What problems is BigTime solving and how is that benefiting you?**

Office invoicing, time tracking, project planning, project time tracking / reports.

**Official Response from Anna S.:**

> Thank you for your feedback! We're glad to hear that BigTime’s ease of use and navigation are valuable to you. However, we’re sorry to learn about your experience with support and the complications with invoicing. Your input is valuable, and we’ll use it to improve both our responsiveness and the effectiveness of our features. If there’s anything specific you’d like us to address, please don’t hesitate to reach out—we’re here to help!

  ### 4. BigTime Makes Time Tracking Simple with a Clean, Intuitive UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about BigTime?**

BigTime is simple and easy to use with an intuitive UI/UX that makes the process streamlined for a typical staff member. The layout feels clean and straightforward, which reduces confusion and makes entering time quick and efficient. Overall, the ease of use, clarity of structure, and smooth daily workflow make it practical for consistent time tracking.

**What do you dislike about BigTime?**

Once hours are submitted, editing them can only be done by HR or accounts payable, which can create unnecessary back-and-forth communication. It would be helpful to have a feature that allows users to flag submitted entries that need changes, automatically notifying the appropriate manager to unlock them.

Additionally, when a project is closed, it is not automatically removed or clearly flagged on the timesheet. A visual indicator or pop-up warning would help prevent time being entered into closed projects.

**What problems is BigTime solving and how is that benefiting you?**

BigTime provides a straightforward and reliable platform for time tracking, reducing complexity for staff and streamlining submissions. Its intuitive design minimizes training time and helps ensure accurate entries, even though additional flexibility in post-submission editing would further improve efficiency.

**Official Response from Filip Zioła:**

> Time tracking tools succeed or fail based on how quickly people can adopt them — and it’s encouraging to hear BigTime reduces friction for staff while keeping entries clear and consistent. When a system minimizes confusion and shortens training time, that has a real ripple effect across a team.

You’ve also highlighted two thoughtful improvement areas around post-submission flexibility and visibility into closed projects. Workflow clarity doesn’t stop at submission, and ideas like flagging entries for review or clearly marking inactive projects speak directly to preventing unnecessary back-and-forth and entry errors. That kind of operational detail matters.

We truly appreciate the depth of your feedback. Reviews like this — balanced, specific, and practical — help us continue strengthening BigTime not just as a time tracker, but as a reliable operational system for growing teams.

  ### 5. Intuitive, Well-Organized Time Tracking That Keeps Logging Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Liridon S. | Software Developer, Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about BigTime?**

What I like most about BigTime is how intuitive and well organized it feels. The time-tracking process is straightforward and doesn’t require a lot of clicks, which makes it easy for me to stay consistent about logging my hours.

**What do you dislike about BigTime?**

BigTime can feel slow at times, and I’ve run into a few minor glitches that make time entry and reporting less smooth than I’d expect.

**What problems is BigTime solving and how is that benefiting you?**

BigTime solves the challenge of keeping my time tracking organized and aligned with project budgets, without forcing me to manage spreadsheets. As a developer, it helps me log hours quickly, see what I’m assigned to, and make sure my time is captured correctly for billing—all without extra administrative work.

**Official Response from Filip Zioła:**

> Consistency is everything when it comes to time tracking, especially in a development workflow. It’s great to hear BigTime keeps logging simple and organized without adding extra clicks or unnecessary overhead. When tracking time doesn’t interrupt the actual work, that’s a win.

We also appreciate you pointing out the moments where performance or minor glitches affect the experience. When a tool is used daily, even small slowdowns stand out, so that kind of feedback is important.

Thank you for taking the time to share such a clear perspective. It means a lot to earn a 5-star rating while also getting thoughtful input on where we can keep improving the experience.

  ### 6. F ast and reliable platform with room for automation enhancement s

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about BigTime?**

BigTime is fast , reliable, and easy to use, which makes daily time entry and project tracking straightforward. The
platform performs smoothly without unnecessary delays, and the intuitive interface allows me to quickly navigate
and complete tasks. Overall, the ease of use, system stability, and responsive performance make it a dependable
solution for managing work.

**What do you dislike about BigTime?**

There are a few features that could improve the experience. It would be helpful to have AI-driven capabilities or
automation to streamline workflows. The ability to easily copy and paste previous work entries would also save
time. Additionally, the system sometimes opens an extra tab during login, which feels unnecessary and slightly
disrupts the process

**What problems is BigTime solving and how is that benefiting you?**

BigTime provides a stable and efficient platform for tracking time and managing projects without performance
issues. Its speed and reliability help ensure work is logged accurately and consistently, supporting smooth daily

**Official Response from Filip Zioła:**

> Thank you for taking the time to share your experience and for the strong rating. We truly value feedback like this — not just because it’s positive, but because it reflects the trust our users place in us. Delivering a dependable, well-organized platform is something we take seriously, and it’s always rewarding to see that effort recognized.

We’re committed to maintaining a professional, reliable experience for teams who rely on BigTime every day. At the same time, thoughtful observations about performance and usability help us continue refining the platform so it meets the high standards our customers expect.

We appreciate you being part of the BigTime community and for sharing such a considered review.

  ### 7. Outstanding Reporting and Filtering Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about BigTime?**

The public reports are the highlight of Bigtime, especially with their robust filter features. When projects and tasks are set up, they can be quickly sorted and filtered, making it simple to review both project performance and individual contributions. The data from these reports is easy to interpret and can be integrated into other work processes by downloading it in specific file formats. Additionally, the APIs are straightforward to use and implement, which makes creating custom data analyses much more accessible.

**What do you dislike about BigTime?**

This is more of a suggestion than a criticism, but I think it would be helpful to include a 'task' field within projects. This addition would make it much easier to review the time billed to specific project tasks, as well as to the overall project.

**What problems is BigTime solving and how is that benefiting you?**

BigTime allows me to quickly see the hours logged to each project, which greatly simplifies tracking and project management. It streamlines decision-making when it comes to managing resources and staying within budget, eliminating the need to spend hours tracking time for individual tasks and similar details.

**Official Response from Filip Zioła:**

> Thank you for such a thoughtful and well-articulated review — it’s clear you’re getting real value out of BigTime’s reporting and data capabilities. Hearing that public reports, filtering, and sorting make it easier to evaluate both project performance and individual contributions is especially meaningful, as that visibility is critical for informed decision-making.

We also appreciate you calling out how usable the exported data and APIs are. The ability to take reporting outputs and integrate them into broader workflows or custom analyses is something many teams rely on, and it’s great to know that flexibility is supporting how you work with project and financial data.

Your suggestion around adding a task-level field within projects is a smart one. Being able to analyze time at both the project and task level can add another layer of clarity, and feedback framed this thoughtfully helps us understand where deeper insight would be most valuable.

Thanks again for sharing your experience. Reviews like this — detailed, practical, and forward-looking — are incredibly helpful in shaping how BigTime continues to support efficient project tracking, resource management, and budget control.

  ### 8. Intuitive Interface and Streamlined Timesheets Make Work Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about BigTime?**

I like the overall general interface, both for its aesthetics and ease of use. For general use like doing weekly timesheets and expense reports I find that the layout is simple and easy to use. For my company’s setup, the dropdowns for both columns and rows are organized and user-friendly.
When I need to dive deeper into project details, the process in doing so is simple and BigTime makes it easy for me to review project bugets and client details.
I like that I can view weekly totals in my timesheet. It is insightful to know my billable hours vs. overhead.
I like/love the “clear blank rows” feature. It helps me start a clean, new week from scratch and removes a lot of the “noise” from the prior week.

**What do you dislike about BigTime?**

This is just something that I think could be slightly improved. I am someone that has several weekly timesheet entries (rows), and sometimes it can be burdensome to find a specific entry. It would be helpful if there was a “search bar” to view or apply to specific rows (“Project” row). This would help me ensure I am not making duplicate entries quicker.

**What problems is BigTime solving and how is that benefiting you?**

It is keeping all of the financial aspects of project management for me in one place with it's well-organized platform and many tools

**Official Response from Filip Zioła:**

> There’s a lot of value in a layout that stays clean while still handling real complexity, so it’s great to hear BigTime makes weekly timesheets, expenses, and deeper project details easy to navigate when you need them. Having clear dropdowns, visible totals, and quick access to budgets helps turn data into something actually useful.

The way you described using weekly totals — especially comparing billable versus overhead — is exactly the kind of insight those views are meant to support. And the “clear blank rows” callout is a great one; starting a new week without leftover noise can make time entry feel much lighter.

We also appreciate the idea around searching within timesheet rows. When you’re working with many entries each week, being able to quickly find or validate a specific project would make staying organized even easier. Thanks for sharing such a thoughtful perspective on how BigTime fits into your workflow.

  ### 9. Fast, easy-to-use time tracking with a reliable timer and mobile access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dwight L. | Tax Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about BigTime?**

I really love the timer feature in BigTime because it helps me accurately track my project time and ensures it
counts correctly toward my time charges once I end a session. The platform is very easy to use and straightforward, which makes logging time quick and stress-free. It's also noticeably fast compared to tools we've used before, with no lag or hanging. Discovering the mobile version has been especially helpful when I need to log time quickly while away from my desk.

**What do you dislike about BigTime?**

There aren't any major issues that stand out so far. As I continue using more features over time, there may be
areas where small refinements could improve the experience even further, but overall the platform has been
smooth, fast, and reliable in daily use.

**What problems is BigTime solving and how is that benefiting you?**

BigTime makes it easy to track time accurately and efficiently, whether on desktop or mobile. The timer feature, fast performance, and straightforward interface help ensure time is logged correctly and on time, supporting accurate billing and reducing delays.

**Official Response from Filip Zioła:**

> What comes through clearly in your review is confidence — knowing that when you start tracking time, it’s going to be captured correctly, counted properly, and ready when you need it. That kind of trust in a tool is hard to earn, so it means a lot to hear BigTime is delivering that for you.

It’s especially great to hear how the timer, performance speed, and mobile access fit into your real workday — whether you’re logging time at your desk or quickly capturing it while you’re away. When time tracking feels fast and dependable instead of stressful, it changes how teams work and bill.

We also appreciate your forward-looking perspective as you continue using more of the platform. Knowing that the experience has been smooth and reliable so far — with room to keep refining over time — is incredibly valuable feedback. Thank you for sharing such a thoughtful 5-star review and for trusting BigTime with your time and billing workflows.

  ### 10. Efficient weekly time tracking with helpful Favorites feature

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about BigTime?**

I appreciate how easy it is to submit time, especially with the ability to maintain last week’s job headings so I
don’t have to recreate them each time. The option to clear unused headings is also very helpful and keeps my
timesheet organized. I also really like the “Favorites” feature, which makes it easy to quickly access certain
reports. Overall, the ease of use, intuitive layout, and helpful reporting tools make daily time tracking
straightforward and efficient.

**What do you dislike about BigTime?**

I would like to see a feature that allows entering start and end clock times and automatically calculating the total
time spent on a task. Currently, I have to calculate the hours manually before entering them, which adds an extra
step. An automatic calculation option would improve efficiency and reduce the chance of small entry errors.

**What problems is BigTime solving and how is that benefiting you?**

BigTime streamlines weekly time tracking by carrying forward job headings and allowing quick access to
frequently used reports. This reduces repetitive setup, improves organization, and supports consistent and
efficient time entry.

**Official Response from Filip Zioła:**

> The idea of being able to enter start and end times and have the system calculate totals automatically is a thoughtful one. Small efficiencies like that can remove extra mental steps and reduce the risk of minor errors — especially when you’re entering time regularly. Suggestions like this are incredibly helpful because they focus on real workflow improvements.

At the same time, it’s great to see how features like Favorites, carried-forward job headings, and the ability to clear unused rows are supporting your weekly routine. Reducing repetition and keeping reports within quick reach makes time tracking far more manageable over the long run.

We truly appreciate you taking the time to share such specific feedback. Earning a 4-star review while also receiving constructive ideas is exactly the kind of partnership that helps us continue refining BigTime in meaningful ways.

  ### 11. User friendly time and expense tracking with helpful submission indicators

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about BigTime?**

I like how easy it is to input hours for each day, and the overall UI makes daily time entry straightforward. Being
able to group expenses into a single entry works well for the type of expensing I do. I also appreciate the locking
icons after submitting a timesheet, which clearly show it has been submitted, along with the reminders to submit
when needed. Overall, the ease of use, intuitive layout, and practical submission workflow make it efficient for
regular use.

**What do you dislike about BigTime?**

There are a couple usability issues that could be improved. When entering text in the memo field before adding
hours, the memo can reset if hours are not entered first, which disrupts workflow. It would be helpful if the memo
could be saved independently. Additionally, there was an instance where I submitted hours under the wrong
category due to rows shifting without notice, which can lead to mistakes.

**What problems is BigTime solving and how is that benefiting you?**

BigTime simplifies daily time and expense tracking with a clean interface and helpful submission indicators. The
ability to group expenses and clearly see when timesheets are locked improves organization and reduces
uncertainty in the submission process.

**Official Response from Filip Zioła:**

> A 5-star review like this truly means a lot — especially when it comes with such detailed observations. It’s clear you’re using BigTime thoughtfully, and it’s great to see how features like grouped expenses, visual submission indicators, and reminders are supporting your day-to-day work.

At the same time, you’ve highlighted some very specific workflow moments — like memo fields resetting or rows shifting — that can disrupt focus. Those kinds of details are incredibly valuable because they show us exactly where the experience can feel less steady than it should.

Thank you for taking the time to write such a thorough review. We’re grateful for the trust behind a 5-star rating, and equally grateful for the clarity in your feedback.

  ### 12. Stable and intuitive time tracking with helpful autosave features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about BigTime?**

I really like that BigTime autosaves while entering time, which helps prevent lost work and makes the process feel safe and reliable. The platform is generally very stable, with little to no downtime during work hours. I also find the interface straightforward and intuitive, which makes weekly time entry and daily use simple and efficient overall.

**What do you dislike about BigTime?**

I wish there were an easier way to copy a timesheet from one week to another, as this would save time for recurring work. It can also feel restrictive that a comment is required for every time entry, especially when the work is repetitive. These don’t block usage, but easing them would improve efficiency.

**What problems is BigTime solving and how is that benefiting you?**

BigTime provides a stable and reliable system for tracking time and managing work consistently. Features like autosave and low downtime help ensure entries are accurate and uninterrupted, supporting dependable reporting and day-to-day productivity.

**Official Response from Filip Zioła:**

> Reliability is hard to overstate when it comes to time tracking, so it’s great to hear autosave and overall stability are giving you confidence that work won’t be lost mid-entry. That sense of “it just works” matters in daily use.

Your points around recurring work are well taken. Being able to carry entries from week to week — and having flexibility around required comments — can make repetitive workflows feel much lighter, so it’s helpful to hear where efficiency could be improved.

Thanks for sharing such a clear view of what’s working well and what would make BigTime even smoother for consistent, everyday use.

  ### 13. Easy time entry and task organization with some UI clarity gaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about BigTime?**

BigTime is easy to navigate, and I really appreciate how visible and intuitive the “Add Timesheet Row” button is, 
especially with the blue highlight that makes it easy to find when logging time. I also like how tasks are organized 
by Projects and then Tasks, which helps me manage and track multiple tasks tied to a single project. The overall 
ease of use and clear structure make daily time entry much more efficient

**What do you dislike about BigTime?**

Some parts of the interface can be confusing or feel unnecessary. The “Over/Under” row isn’t very clear and 
doesn’t explain what it represents, which makes it feel cluttered rather than helpful. It can also be frustrating to 
scroll through long task lists to find a specific task, as a nested structure might be easier. Additionally, receiving 
notifications to review timesheets when I don’t have direct reports is confusing and frustrating, especially since it 
happens regularly.

**What problems is BigTime solving and how is that benefiting you?**

BigTime helps organize projects and tasks in a clear structure that makes time tracking easier and more accurate. 
It simplifies logging time across multiple tasks and projects, helping maintain consistency even as task lists grow

**Official Response from Filip Zioła:**

> It’s great to hear how much the small UI details are helping — things like a clearly visible “Add Timesheet Row” button and a clean project-to-task structure can make daily time entry feel far less effortful. When those cues work, the whole workflow moves faster.

We also appreciate you pointing out where the interface feels less clear. Elements like the Over/Under row, long task lists, or notifications that don’t quite match your role can quickly turn from helpful to distracting, so calling that out gives valuable context around where clarity matters most.

Thanks for sharing such specific feedback. Insights like this help us better understand how the structure and signals in the UI land in real, everyday use — not just how they’re intended to work.

  ### 14. Easy time tracking with strong reporting and mobile access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about BigTime?**

BigTime makes it very easy to enter information for time-based projects, which helps ensure data stays accurate
and up to date. I really value the ability to create customized reports and monitor projects to confirm goals are
being met. The new mobile app is also a big plus, allowing quick and easy time entry while traveling. Overall, the
ease of use, strong reporting features, and flexibility support efficient day-to-day work.

**What do you dislike about BigTime?**

There aren’t any major issues that stand out. Occasionally, it takes a bit of time to fully explore all reporting
options or get used to newer features, but once configured, everything works smoothly. Overall, the platform
remains reliable and effective for managing time-based projects.

**What problems is BigTime solving and how is that benefiting you?**

BigTime helps keep time-based projects organized by making time entry simple, providing clear reporting, and
allowing easy monitoring of progress toward goals. The mobile app also ensures work stays up to date even when
working remotely or on the road.

**Official Response from Filip Zioła:**

> It sounds like BigTime has become a dependable part of how you manage time-based work — from keeping entries accurate to using reports as a real check on project progress. That combination of day-to-day ease and deeper visibility is exactly what makes a tool stick.

It’s also great to hear the mobile app is fitting naturally into your workflow, especially when you’re on the move. Being able to log time without waiting until you’re back at your desk can make a big difference.

Thanks for sharing such a thoughtful perspective. It’s always helpful to hear how the reporting, flexibility, and usability come together in real, everyday use.

  ### 15. Perfect Nitch Fit for our BackRoom

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hardy F. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about BigTime?**

This is a great product and fits our service-oriented time sheet needs perfectly.  There is built in flexibility that allows us to do a lot of different things. We use the details for our client billings.  No need for an expensive software this works well at a fraction of the cost.  It's very reliable and I don't recall it ever being down when we wanted to use it.  Customer support is very patient and answers all our questions.  Once they understand what we are trying to accomplish they provide ideas we never thought about.  I can't tell you how valuable this to us.  The basics are very logical, and it is very easy to use.

**What do you dislike about BigTime?**

There are no downsides for us in using BigTime.  It's remarkable in that it works and fits perfectly for us.  We got really lucky when we found BigTime!  I should have bought a lottery ticket that day

**What problems is BigTime solving and how is that benefiting you?**

It allows us to collect time over the internet efficiently and effectively.  We work domestically and internationally at client locations, but it only takes one person in one location to review all the entries.

It helps us speed up client billings and therefore cash flow is improved.  Our cash flow improvement more than pays for the cost of the specific module for time tracking that we use

**Official Response from Anna S.:**

> Thank you for this stellar review, Mr. Hardy! I really love hearing about the amazing partnership your firm and BigTime has forged over the years. Specifically, I appreciate your praise for our Support team! They really work hard to to create bespoke solutions for our customers.

  ### 16. Easy time and expense entry with room for faster repeatable expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about BigTime?**

BigTime makes flling in timesheets very straightforward, allowing hours and descriptions to be added quickly 
without friction. Expense entry is also easy to use, which helps keep everything organized in one place. Overall, 
the ease of use, intuitive layout, and practical workfow make daily time and expense tracking effcient and 
manageable.

**What do you dislike about BigTime?**

Entering expenses can become repetitive when there are many similar items. It would be very helpful to have a 
way to duplicate a previous expense so that felds like project, expense type, and discipline don’t need to be re-entered
each time. This would save time when logging things like meals or recurring expenses. Aside from this, the 
expense process works well overall.

**What problems is BigTime solving and how is that benefiting you?**

BigTime simplifes time and expense tracking by keeping everything in one system and making daily entry quick 
and straightforward. This reduces manual effort, helps maintain accuracy, and supports consistent reporting 
across projects.

**Official Response from Filip Zioła:**

> What stands out here is how much day-to-day efficiency matters in your workflow — quick time entry, clear descriptions, and having expenses live in the same place so nothing gets lost or scattered. When those basics are frictionless, it makes staying accurate a lot easier.

At the same time, your note about repetitive expense entry makes a lot of sense. When you’re logging similar items over and over, having to reselect the same project, type, and details each time can slow things down unnecessarily. That kind of repetition is exactly where small improvements can save real time.

It’s good to hear BigTime is already keeping time and expense tracking consistent and manageable for you — and feedback like this helps highlight where the experience could become even smoother for recurring, everyday work.

  ### 17. User-Friendly Time Tracker with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josh  W.

**Reviewed Date:** December 19, 2025

**What do you like best about BigTime?**

I like how easy it is to understand the site, making it easy to use. I like the new timer feature where you can essentially start a stopwatch and see how long you spend on a task, saving you from trying to figure out or remember the time length yourself.

**What do you dislike about BigTime?**

I wish BigTime would save your comments under each billable hours. If you input comments and don't put in a value in the hours part, it clears out your comments and you have to redo it.

**What problems is BigTime solving and how is that benefiting you?**

I use BigTime for charging my hours and submitting expenses, which helps track my hours independently and send them for accounting approval.

**Official Response from Filip Zioła:**

> Thanks for sharing such a thoughtful review. It’s great to hear the timer feature is helping take the guesswork out of tracking time — that kind of real-time visibility can make a big difference in day-to-day work.

We appreciate you calling out the behavior around comments when hours aren’t entered. Losing notes after taking the time to write them is frustrating, and feedback like this helps surface where the experience can feel brittle.

Glad BigTime is supporting both time and expense submission in a way that keeps approvals moving smoothly. Thanks again for taking the time to share what’s working and what could be better.

  ### 18. Effortless to Use and Simple Task Code Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tracy L. | Manager, Proposals, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about BigTime?**

It is easy to use.  Easy to add task codes to charge to. The dropdown and search features are very helpful.

**What do you dislike about BigTime?**

Sometimes it asks me about my location, and I have to click on that before it will allow me to find the code.

**What problems is BigTime solving and how is that benefiting you?**

I don't think ther is anything I have used it for to problem solve.

**Official Response from Filip Zioła:**

> Simple task codes and easy search make a big difference when you’re logging time regularly, so it’s good to hear those pieces are working well for you.

The location prompt is a helpful callout. Extra clicks — even small ones — can interrupt the flow when you’re just trying to find a code and move on, so we appreciate you pointing that out.

Thanks for sharing your experience. Feedback like this helps highlight what’s working smoothly and where the day-to-day experience can be made even cleaner.

  ### 19. Consultant User Tracking Hours on multiple projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about BigTime?**

Big Time has very clean UIs that make it easy to track and submit time for multiple projects. The carry over function from week to week as a starting point adds efficiencies on time entry along with an easy toggle between day and week views. The 'Add Line' and 'Delete' line functions are very straight forward along with the category drop down functions for project and role alignment.

**What do you dislike about BigTime?**

It would be nice if the once a description was written against a day that it would cache that entry and default to a '0' hours with a validation/error message when an invalid entry is entered into the hours field by mistake. This can happen during a 'fat finger' mistake. Currently, the js will refresh and the description field text is wiped out. This can be painful if a lot of information has been added.

**What problems is BigTime solving and how is that benefiting you?**

I am a sub contractor working through on a project through 3rd party paper under a global MSA framework. The Big Time interface is where I track my hours for the project. I also use it to export those hours and report it to my contracting entity to get paid which is very helpful.

**Official Response from Anna Hankus:**

> Thank you for sharing your feedback! We’re glad to hear that BigTime’s clean interface and features like carryover and day/week toggles make tracking hours across projects easier. It’s great to know BigTime helps you efficiently track and report hours to keep projects and payments moving smoothly.

We also appreciate your thoughtful suggestion about caching descriptions. We're always looking for ways to enhance the user experience and we'll use your feedback to do so.

Once again, thanks for choosing BigTime! 

  ### 20. Intuitive and Easy Time Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan C.

**Reviewed Date:** December 24, 2025

**What do you like best about BigTime?**

I find BigTime intuitive and easy to input data, which is great. The initial setup was also very easy.

**What do you dislike about BigTime?**

For specific projects, splitting the hours for each task doesn't work as well for me.

**What problems is BigTime solving and how is that benefiting you?**

I use BigTime to track the hours spent on a project. It's intuitive and easy to input data.

**Official Response from Filip Zioła:**

> Getting started quickly and feeling comfortable with the interface from day one makes a big difference, so it’s good to hear BigTime felt intuitive right out of the gate.

We appreciate the note about splitting hours across tasks. Different projects call for different ways of logging work, and it’s helpful to know where that approach doesn’t feel as natural or efficient for you.

Thanks for sharing how BigTime fits into your workflow — feedback like this helps keep the focus on making time entry flexible where it matters most.

  ### 21. BigTime is the software we've NEEDED!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about BigTime?**

It strikes an excellent balance of being clean, simple, and intuitive - while being highly customizable, thorough and detailed. The implenetation team (Cyann) was incredible. The whole process was incredilby professional - we were very impressed. We kept thinking if we knew it would have been this easy to switch we would have done it long ago! We can now have a simple and organized time tracking system, robust business kpi tracking, AND now also using BigTime Wallet as well! Our clients have loved having an online portal that displays all invoices, and allows payment right there. It has been a huge improvement already for us - highly reccomend!

**What do you dislike about BigTime?**

Nothing, yet! So far it has been a really smooth transition and something we're excited to test further as we go.

**What problems is BigTime solving and how is that benefiting you?**

Accurate time tracking, monitoring KPI's for our projects, and allowing an easy and professional dashboard for payment from our clients.

BigTime Foresight - This add-on has been a great addition to our BT experience! Being able to quickly and accurately forecast projects and overall budgets has been a game changer!

**Official Response from Anna Hankus:**

> Thank you for your review on G2! We appreciate your positive feedback and are glad BigTime has already significantly improved your time tracking, KPI monitoring, and client payments.

If you need any further assistance, please reach out. We're here to help!

  ### 22. Intuitive UI and Effortless Approvals in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about BigTime?**

the UI is great and I really enjoy the ability to approve everything in one spot.

**What do you dislike about BigTime?**

It can be a bit slow at times. This might be my machine.

**What problems is BigTime solving and how is that benefiting you?**

It is a one stop place for our whole PM team.

**Official Response from Filip Zioła:**

> Really appreciate you sharing this. Hearing that the UI feels intuitive and that approvals live in one clean spot — that’s exactly the type of simplicity we aim for.

About the speed: thanks for calling it out. Whether it’s the machine or the moment, it’s still useful for us to know when something doesn’t feel as snappy as it should. Those little signals help us keep an eye on overall performance.

Glad BigTime has become the one-stop workspace for your PM team. Thanks again for taking a moment to tell us how it’s landing on your side!

  ### 23. Project Manager; Architecture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design

**Reviewed Date:** November 26, 2025

**What do you like best about BigTime?**

this software is easy to use and intuitive.

**What do you dislike about BigTime?**

I wish the analytic side of software was "real time".  Instead of running "analytics" to determine if a line items needs to be updated or changed, it should catch that items as we input our data.

**What problems is BigTime solving and how is that benefiting you?**

Job tracking tools

**Official Response from Filip Zioła:**

> Thanks for sharing your perspective! Great to hear BigTime feels intuitive on the day-to-day — that’s exactly what we aim for.

On the analytics side, real-time visibility is something we hear from teams that want faster feedback as they enter data. Your note reinforces how important that workflow is, and it helps us think about where tighter, more immediate insights would make the biggest impact.

Appreciate you taking the time to weigh in — especially from a project manager’s lens. Insights like yours go a long way in shaping how BigTime supports job tracking from start to finish.

  ### 24. User Friendly, straight forward, not glitchy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin Y.

**Reviewed Date:** December 18, 2025

**What do you like best about BigTime?**

They layout of the site is easy to use. Visually pleasent

**What do you dislike about BigTime?**

There isn't a whole lot that I dislike about BigTIme

**What problems is BigTime solving and how is that benefiting you?**

Keeping time and expenses tracked in an organized way helps me stay productive

**Official Response from Filip Zioła:**

> Clean, simple, and reliable — that’s great to hear. An interface that looks good and stays out of the way makes a real difference when you’re tracking time and expenses day after day.

We’re glad BigTime has been running smoothly for you and helping keep everything organized without distractions.

Thanks for sharing — staying productive is exactly what we want BigTime to support.

  ### 25. Very easy and efficient to track time and projects.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** December 03, 2025

**What do you like best about BigTime?**

Ease of use and great interface. I love using it.

**What do you dislike about BigTime?**

I wish it could track budgets for projects better.

**What problems is BigTime solving and how is that benefiting you?**

It's easy to track time and projects. I like that I can track time for multiple projects at once.

**Official Response from Filip Zioła:**

> Thanks so much for the 5-star review — it means a lot to hear that BigTime feels easy to use and helps you stay on top of your projects. We’re glad the interface and workflow genuinely work for you, especially when you’re juggling time across multiple projects.

Your note about project budget tracking really stood out to us. It’s an area where we want to keep improving, and hearing directly from people who use it every day is the most valuable input we can get.

If you’re willing, we’d really appreciate a bit more detail on what would make budget tracking better for you. Even a small example or a quick note helps guide our roadmap. You can reach us anytime at marketing@bigtime — we genuinely hope you’ll share your thoughts.

  ### 26. Big Time Saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing

**Reviewed Date:** December 01, 2025

**What do you like best about BigTime?**

I like how easy it is to use BigTime! (:

**What do you dislike about BigTime?**

It is a little inconvenient having to wait until hours are unapproved before being able to correct any mistakes.

**What problems is BigTime solving and how is that benefiting you?**

Help filling out timesheets easier and more efficiently.

**Official Response from Filip Zioła:**

> Love seeing a headline like “Big Time Saver!” — thanks for the 5 stars. It’s great to hear the platform feels easy and smooth to use on the days when timesheets just need to get done.

On fixing entries: totally get how waiting for unapproval can slow you down. Workflows around corrections vary a lot from team to team, so feedback like yours helps us spot where a bit more flexibility might make a real difference.

Glad BigTime is helping you keep timesheets efficient — that’s exactly the experience we want to deliver.

  ### 27. Convenient Way to Log My Hours

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy H. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about BigTime?**

The system is easy to navigate and my hours are easy to read for each project. It is easy to ensure that my hours add up.

**What do you dislike about BigTime?**

The system occasionally lags, so it takes several seconds for it to record my hours.

**What problems is BigTime solving and how is that benefiting you?**

It is helping me keep track of my time in a way that is easy to read to ensure I am in compliance with company standards.

**Official Response from Anna S.:**

> Thank you for your review! We glad to hear BigTime helps you stay on track and in compliance with your projects!

  ### 28. Minimalist, Fast, and Always Ready to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** December 26, 2025

**What do you like best about BigTime?**

The interface is simple, minimalist, and fast, and it doesn't lag. I also love that it doesn't time out, so I can keep it open all week and log my time whenever I'm ready.

**What do you dislike about BigTime?**

Nothing. It's simple and works smoothly.

**What problems is BigTime solving and how is that benefiting you?**

BigTime keeps my time tracking organized and makes reporting hours easy.

**Official Response from Filip Zioła:**

> Simple. Fast. Always there when you need it.

Keeping BigTime open all week and logging time on your schedule is exactly how time tracking should feel — no lag, no timeouts, no interruptions.

Glad it’s keeping your hours organized and reporting easy. When a tool just works, that’s usually the highest compliment.

  ### 29. Environmental Scientist III

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services

**Reviewed Date:** December 22, 2025

**What do you like best about BigTime?**

it is logical and easy to use for someone that isn't really tech savvy.

**What do you dislike about BigTime?**

that there isn't an automatic decimal in the expenses page - I hate having to type a decimal every time!

**What problems is BigTime solving and how is that benefiting you?**

my employer can access my time sheet anytime - as a remote employee this is handy.

**Official Response from Filip Zioła:**

> Logical, straightforward, and easy to pick up — that’s always a win, especially when the tool just needs to work without a learning curve.

And the decimal point comment made us smile — small things like that really do add up when you’re entering expenses regularly. Thanks for calling it out.

Glad BigTime is making it easy for your time to stay visible and accessible, especially when you’re working remotely. That kind of transparency helps everyone stay aligned.

  ### 30. Longtime customer of BigTime

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about BigTime?**

We've been a BigTime customer for over eight years and have loved how well the platform fits our needs as a mid-sized consulting firm. As we've grown, BigTime has evolved with us, continuously adding new features that enhance and improve our workflow. Their team is highly responsive to customer feedback and consistently improves the products based on real user needs. It's been great to see their commitment to innovation and user experience over the years.

**What do you dislike about BigTime?**

As the software has expanded, there have been occasional performance slowdowns and bugs that need attention. However, I feel that BigTime has been proactive in responding to and resolving these issues as promptly as possible.

**What problems is BigTime solving and how is that benefiting you?**

BigTime serves as our primary system for consultant time and expense tracking, project budget management, resource management, and client billing. It streamlines our workflow by providing a centralized platform to track project financials, monitor resource allocation, and ensure accurate client invoicing. By integrating these functions, BigTime enhances visibility into project performance, improves financial forecasting, and reduces administrative overhead—allowing our team to focus more on delivering value to our clients rather than managing spreadsheets and manual processes.

  ### 31. Easy and Self Intuitive Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** December 18, 2025

**What do you like best about BigTime?**

This is a very easy program to use, love it!

**What do you dislike about BigTime?**

I dislike that my filter options when seeing my employees always defaults to Feb for some reason

**What problems is BigTime solving and how is that benefiting you?**

Timesheets are easier to fill out, our old system would time out and Big Time does not. That's awesome.

**Official Response from Filip Zioła:**

> Love hearing that BigTime feels easy and intuitive — especially coming from a setup where timesheets used to time out. That alone can change the whole experience.

Thanks for calling out the filter behavior you’re seeing when viewing employees. Even small quirks like that can stand out in day-to-day use, so it’s helpful to have it on our radar.

Glad BigTime is making timesheets smoother and more reliable for your team — and thanks for sharing what’s been working well.

  ### 32. Easy to use software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about BigTime?**

I like the simplicity of the software plus the ability to access it.

**What do you dislike about BigTime?**

As of this time of writing, I don't see much with the time entry system.  You could add more features, but that could be done over time without issue.

**What problems is BigTime solving and how is that benefiting you?**

It's a way for me to track my time that I use with my companies work.

**Official Response from Anna Hankus:**

> Thank you for sharing your feedback! We’re glad to hear that you find BigTime simple and easy to access. It’s great to know BigTime is helping you efficiently track your time and support your company’s work.

We also appreciate your thoughts on the time entry system. Adding thoughtful features while maintaining ease of use is always top of mind for us, and input like yours helps guide our roadmap.

Thanks again for taking the time to share your experience—we look forward to continuing to support you!

  ### 33. Bigtime is a great application with a easy-to-use, user interface and helpful customer support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** December 18, 2025

**What do you like best about BigTime?**

The user interface for this application is very easy to use.

**What do you dislike about BigTime?**

I have not had any issues with this application.

**What problems is BigTime solving and how is that benefiting you?**

Bigtime allows me to record my time spent doing billable work.

**Official Response from Filip Zioła:**

> Appreciate the 5-star review! It’s great to hear the interface feels easy to use — when time tracking is straightforward, it’s one less thing to think about during a busy day.

We’re also glad to hear things have been running smoothly for you so far. That kind of consistency is exactly what we aim for.

Thanks for choosing BigTime to track your billable time — we’re happy it’s doing the job you need it to do.

  ### 34. BigTime Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about BigTime?**

We just implemented Big Time, which took a few months because of integrations with other software, importing of data from really old CCH project management software and designing some pretty specific reports. The implementation team was wonderful and easy to work with. The software is easy to work with. Billing and project tracking is wonderful. Built in AI reporting is amazing. Their customer support ChatBot works great as well. We use this every day, all day long.

**What do you dislike about BigTime?**

I would like more invoice customizations that I can make on the user-end, as opposed to having them code on the back end. But with the multitude of invoice styles, templates and types, it was pretty simple to get what we wanted.

**What problems is BigTime solving and how is that benefiting you?**

We can easily see how much burden each staff member has and plan for upcoming projects. We can get real time reports and visualizations as well.

**Official Response from Anna Hankus:**

> Thank you for your review! We’re glad the BigTime implementation went smoothly and that you find the software helpful for billing, project tracking, and reporting. It’s great to hear that our AI reporting and ChatBot support are valuable for your team.

We appreciate your feedback on invoice customizations and will pass this along to our team for future consideration.

We’re happy to see BigTime helping you plan projects and manage your team’s workload. If you need anything else, feel free to reach out!

  ### 35. Very easy to use. No Glitches. Smooth & friendly  UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ketaki K. | Business Process Engineer , Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about BigTime?**

Ease of use. Navigation is self explanatory and understood.

**What do you dislike about BigTime?**

The refresh should happen instantly. The wait time kills it.

**What problems is BigTime solving and how is that benefiting you?**

The expenses and hours works are tracked and billing happens accordingly.

**Official Response from Anna S.:**

> Thank you for your review, Ketaki! Happy to hear that your team's billing, time, and expenses are being tracked accurately with BigTime!

  ### 36. A great solution for task and time management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cristian D. | Financial billing analyst, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2025

**What do you like best about BigTime?**

One more thing I like about BigTime is the easy way they unify several processes into a single platform. There is everything neatly accounted for, dividing the tracking of billable hours or managing client projects. Collaborating is a lot easier because everybody has access to the same information. One of the things I love is that all project data including, time entries and billing, are available in one place where you can never over look a project.

**What do you dislike about BigTime?**

The biggest con that I’ve run across with BigTime is the more rigid or inflexible task management system. The software does an amazing job of organizing time tracking and invoicing but I feel the task management can be a bit rigid at time. The system may not be as flexible as I would like when I have to break a project down into step by step or add specific sub tasks. It can get a little bit complex doing workflows.

**What problems is BigTime solving and how is that benefiting you?**

BigTime has changed everything we now do with projects and billing. It eliminates the errors risk by automizing time tracking and invoices without manual input. This has significantly improved our workflow and we now can dedicate ourselves squarely to delivering top quality results to our clients. I’ve found a significant increase in productivity because our team is spending less time on the administrative side of the project, and more time creating it.

**Official Response from Anna Hankus:**

> Thank you for your review! We’re glad BigTime helps streamline your workflow and improve collaboration. We appreciate your feedback on task management flexibility and are always looking to improve. If you have suggestions, we’d love to hear them. Thanks for your support! 

  ### 37. Great tool to keep time on multiple projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley H. | Senior Solutions Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about BigTime?**

I like being able to start and stop timers throughout the day for various projects and then at the end of the day, that time is easily transferred to my timesheet.

**What do you dislike about BigTime?**

At this time, there is nothing about BigTime I do not like.

**What problems is BigTime solving and how is that benefiting you?**

I like that all projects are in one place and you can easily start and stop the timers you need throughout the day. I also appreciate the reminder at the end of the day if I accidentally forgot to stop a timer.

**Official Response from Anna S.:**

> Thank you for your review! We’re glad to hear that BigTime has streamlined your time tracking, helping you stay on top of your projects. Should you need further assistance with any of our other features, feel free to reach out!

  ### 38. BigTime gives us great Analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelle D. | Accounting Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about BigTime?**

BigTime provides us with a great platform in which to input billable and non-billable time; it also simplifies the accounting portion of operations significantly from our previous system; it provides great reporting & analytics to our PM's.

**What do you dislike about BigTime?**

When first starting with the platform, there is a learning curve with the coding.

**What problems is BigTime solving and how is that benefiting you?**

It's a time saver! You can access many analytics on one screen. The company, on the whole is finding BigTime useful.

**Official Response from Anna Hankus:**

> Thank you for your review! We’re glad to hear that BigTime has streamlined your time tracking, accounting, and reporting, providing valuable insights for your project managers.

We understand the learning curve with coding can be challenging at first, and we appreciate your patience. If you need further assistance, feel free to reach out!

  ### 39. Our office likes BigTime

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather E. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about BigTime?**

We like the new fresh look of BigTime compared to our previous platform. It is user friendly. We were able to create our own templates for invoicing and reports which is very helpful for us. The transition process went step by step and was smooth. They offer all different forms of support for when going LIVE. We look forward to uisng the platform in full as we move forward.

**What do you dislike about BigTime?**

We haven't been using it long enough to know what I dislike. Things are going well so far.

**What problems is BigTime solving and how is that benefiting you?**

To be more organized and be able to pull reports that we are looking for to show our business results.

**Official Response from Anna Hankus:**

> Thank you for your review! We’re glad you’re enjoying BigTime’s fresh look, user-friendly interface, and customizable templates. It’s great to hear that your transition was smooth and that our support team was helpful.

We’re excited for you to fully integrate BigTime and see even more benefits. If you ever need assistance, feel free to reach out at support@bigtime.net.

  ### 40. BigTime Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about BigTime?**

The platform is very intuitive and easy to navigate.

**What do you dislike about BigTime?**

BigTime has limited integrations. It would be awesome if we could have a native integration with Monday.com that gives us everything we need.

**What problems is BigTime solving and how is that benefiting you?**

Bulk invoicing it the biggest benefit we have noticed from our time with BigTime.

**Official Response from Anna Hankus:**

> Thanks for your review! We're glad you find BigTime intuitive and that bulk invoicing has been a big benefit.

We appreciate your feedback on integrations and will share your suggestion with our team. Let us know if there's anything else we can do to improve your experience!


## BigTime Discussions
  - [we need an outside bookkeeping VA to do basic things we don&#39;t have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) - 2 comments, 2 upvotes
  - [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) - 1 comment, 1 upvote
  - [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) - 1 comment, 1 upvote
  - [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) - 1 comment, 1 upvote
  - [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) - 1 comment, 1 upvote

- [View BigTime pricing details and edition comparison](https://www.g2.com/products/bigtime/reviews?filters%5Bsentiment_snippet%5D=1709968&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A00%3A54+-0500&secure%5Bsession_id%5D=7a92a59c-f2ae-4bf0-a7e8-30c4232e806c&secure%5Btoken%5D=cbda590866a1593301da4872262057a7baad9908b09beb00eb76e5c1788fdf59&format=llm_user)
## BigTime Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Trisk](https://www.g2.com/products/trisk/reviews)

## BigTime Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Planning**
- Resource Definiton
- Capacity
- Scheduling
- Real-Time Data

**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning
- Traditional Methodologies

**Optimization**
- Performance
- Forecasting
- Corrections

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management
- Resource Allocation & Planning
- Progress Tracking
- Project Time Tracking
- Project Management

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Additional Functionality**
- Calendar Management
- Shop Floor Management
- Performance Management
- Real-Time Monitoring
- KPI Monitoring
- Availability Management
- Third-Party Integration
- Drag & Drop
- Project Management
- Activity Dashboard
- Recommendations
- Collaboration Tools
- Equipment Management
- Task Management
- Gantt/Timeline View
- Progress Tracking
- Alerts/Notifications
- "What If" Scenarios
- AI Copilot
- For Manufacturers
- Real-Time Reporting
- Mobile Access
- Cost Management
- Scenario Planning
- Historical Database
- Inventory Control
- Reporting/Analytics
- Generative AI
- Time Tracking
- Resource Management
- Predictive Analytics
- Resource Allocation & Planning
- Projections
- Prioritization
- Search/Filter
- Timesheet Management
- Workflow Management
- Skills Tracking
- Utilization Reporting
- Approval Process Control
- Access Controls/Permissions
- Third-Party Integrations
- Reporting & Statistics
- Customizable Reports
- Commenting/Notes
- API
- Project Planning
- Assignment Management
- Customizable Fields
- Multiple Projects
- Time & Expense Tracking
- Resource Request
- Data Import/Export
- Reporting/Project Tracking
- Capacity Management
- Real-Time Notifications
- Real-Time Updates
- Project Templates
- Document Management
- Workflow Automation

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking
- Time & Expense Tracking
- Activity Tracking
- Billable Items Tracking
- Document Management
- Multiple Projects

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Activity Dashboard
- Activity Dashboard

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Agentic AI - Billing**
- Autonomous Task Execution

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Analytics**
- Forecasting
- Reporting
- KPIs
- Real-Time Reporting

**Generative AI**
- AI Text Summarization
- Generative AI

**Mobile**
- Receipt Capture
- Mileage Tracking
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Administration**
- Standard Integrations
- Workflow
- Access Management
- Email Management
- Workflow Management
- Task Management
- Portfolio Management
- Calendar Management
- Timesheet Management
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Administration**
- PCI Regulation Compliant

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile
- Offline Access

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Proposal Generation
- Generative AI

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Gantt/Timeline View
- Quotes/Estimates
- Collaboration Tools
- Customizable Fields
- CRM
- AI Copilot
- Customizable Reports
- Performance Metrics
- Access Controls/Permissions
- Billing & Invoicing
- Approval Process Control
- Reporting & Statistics
- Project Templates
- Task Scheduling
- Real-Time Data
- Document Storage
- Drag & Drop

## Top BigTime Alternatives
  - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.3/5.0 (661 reviews)
  - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews)
  - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (488 reviews)

