---
title: BigRock Reviews
meta_title: 'BigRock Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how BigRock works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 16
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Web Hosting
  url: https://www.g2.com/categories/web-hosting
---

# BigRock Reviews
**Vendor:** BigRock  
**Category:** [Shared Hosting Platforms](https://www.g2.com/categories/shared-hosting)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 16
## About BigRock
BigRock&#39;s Linux Hosting offers a robust and cost-effective solution for individuals and businesses seeking reliable web hosting services. Designed to cater to a diverse range of needs, these hosting plans provide unmetered SSD disk space and bandwidth, ensuring optimal performance and scalability for your website. With a commitment to 99.99% uptime, BigRock guarantees that your online presence remains consistently accessible to your audience. Key Features and Functionality: - Affordability: Reasonably priced plans that can be easily upgraded as your website grows. - Free Perks: Complimentary SSL certificates to secure your website and enhance customer trust. - User-Friendly cPanel: An intuitive control panel for effortless website management. - Robust Infrastructure: Reliable Dell Rack servers equipped with Dual Quad-Core Xeon CPUs and 64GB RAM, powered by CloudLinux. - Comprehensive Security: Automatic malware scanning powered by Monarx, daily scans, threat identification, and instant notifications to prevent attacks. - Developer Support: Support for multiple programming languages, including PHP 8.3, 8.2, 8.1, Python, and Ruby, along with MySQL databases. - One-Click Application Installation: Softaculous installer for easy deployment of over 300 applications like WordPress, Joomla, and Drupal. - Email Services: State-of-the-art Webmail powered by RoundCube, accessible from any device. - Dedicated Support: 24/7 local support available via phone, chat, and email. Primary Value and Solutions Provided: BigRock&#39;s Linux Hosting addresses the critical need for a dependable, secure, and scalable web hosting environment. By offering unmetered resources, robust security measures, and a suite of user-friendly tools, it empowers users to establish and maintain a strong online presence. Whether you&#39;re launching a personal blog, an e-commerce site, or a corporate portal, BigRock&#39;s hosting solutions are tailored to support your growth and ensure seamless website performance.



## BigRock Pros & Cons
**What users like:**

- Users appreciate the **user-friendly web hosting** of BigRock, enjoying the convenience of a comprehensive service platform. (3 reviews)
- Users appreciate the **comprehensive domain management** services of BigRock, benefiting from its all-in-one platform for small businesses. (2 reviews)
- Users value the **affordable domain services** offered by BigRock, simplifying website management for small businesses. (2 reviews)
- Users find BigRock&#39;s **ease of use** beneficial, appreciating its straightforward deployment and comprehensive web solutions. (2 reviews)
- Users appreciate the **easy setup** of BigRock, finding deployment straightforward and hassle-free for their websites. (2 reviews)
- Feature-Rich (2 reviews)
- Hosting Quality (2 reviews)
- Hosting Services (2 reviews)
- Robust Features (2 reviews)
- Services Variety (2 reviews)

**What users dislike:**

- Users face significant **billing issues** with BigRock, including server suspensions and lack of refunds for genuine files. (1 reviews)
- Users find the **cPanel issues** a bit dated, complicating access to various products and features. (1 reviews)
- Users express frustration over **poor customer support** , citing forced file deletions and lack of refunds as major issues. (1 reviews)
- Users report **deceptive practices** by BigRock, including unfair suspensions and lack of refunds for genuine file losses. (1 reviews)
- Users are frustrated by **downtime issues** that lead to unexpected suspensions and loss of critical website files. (1 reviews)
- Hosting Limitations (1 reviews)
- Inadequate Knowledge (1 reviews)
- Interface Issues (1 reviews)
- Limited Control (1 reviews)
- Login Issues (1 reviews)



- [View BigRock pricing details and edition comparison](https://www.g2.com/products/bigrock/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-03+09%3A03%3A00+-0500&secure%5Bsession_id%5D=cf1015c4-4271-4635-86c5-add2225b1e9d&secure%5Btoken%5D=d66bfc3c0d5c9e213b1682586e6c46044a13b871fd1bf72151f9567d386a27cf&format=llm_user)

## BigRock Features
**Support**
- Technical Support
- Multiple Website Hosting
- Bandwidth Support
- Knowledge Base Support

**Set Up**
- Customization
- Ease of Installation
- Speed

**Customization**
- Custom DNS name servers 
- Self branding
- Bandwidth support
- Flexible hosting plans

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Security - Domain Registrar**
- Advanced DNS management
- WHOIS privacy protection
- Two-factor authentication (2FA)

**Agentic AI - Virtual Private Servers (VPS)**
- Autonomous Task Execution
- Adaptive Learning
- Decision Making

**Hosting Management**
- Storage Limits
- Bandwidth Allowance
- Email Hosting
- Control Panel Integration
- CMS Support
- Web Framework Support
- E-Commerce Integration
- File Management
- Database Support
- Security Tools

**Customizations**
- Templates
- Drag and Drop
- HTML Input
- Domain Name

**Free Resources**
- Free Website Builder
- Free Domain Name
- Free Migration

**Security**
- Secure Socket Layer (SSL) Certificate Provision
- Data Backup and Restoration
- DDoS Protection
- Malware Protection

**Support**
- Scalability
- Backup and restoration
- cPanel Management
- Domain Reseller Account Support
- Fully Managed Service
- IP Addresses Support

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Convenience and automation - Domain Registrar**
- Bulk domain management
- Domain parking
- Auto-renewal

**Growth**
- SEO
- Site Analytics
- Marketing Tools
- E-Commerce
- Hosting

**Support**
- Domain and Sub-Domain Support
- Technical Support
- Hardware Support

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Support and service - Domain Registrar**
- Knowledge base and tutorials
- Domain transfer assistance
- 24/7 customer support

**Content**
- Email Integrations
- Content Management
- Permissions
- WordPress Tool

**Support**
- Customer Support

**Advanced management and features - Domain Registrar**
- Email forwarding and hosting
- Website builder integration
- Domain auction and backordering

## Top BigRock Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (812 reviews)
  - [HostGator](https://www.g2.com/products/hostgator/reviews) - 3.6/5.0 (255 reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - 4.4/5.0 (700 reviews)

