---
title: BigRoad Reviews
meta_title: 'BigRoad Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BigRoad works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 8
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---

# BigRoad Reviews
**Vendor:** BigRoad  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 8
## About BigRoad
BigRoad is a solution that for drivers, fleet managers, dispatchers and safety managers with features that help prioritize safety and compliance, eliminate paperwork and avoid fines.



## BigRoad Pros & Cons
**What users like:**

- Users find BigRoad to be **easy to use** , with a simple layout and straightforward features for efficient tracking. (3 reviews)
- Users appreciate the **excellent customer support** from BigRoad, valuing the simplicity of its website and assistance. (1 reviews)
- Users find the **user-friendly interface** of BigRoad facilitates easy learning and tracking of trending data. (1 reviews)
- Users value the **simple layout and efficiency** of BigRoad, making driver monitoring and communication seamless. (1 reviews)
- Users find the **location tracking** feature of BigRoad very helpful for efficient time entry and communication with drivers. (1 reviews)
- Notifications (1 reviews)

**What users dislike:**

- Users report severe issues with **customer service limitations** , especially regarding support for setting up ELD mode. (1 reviews)
- Users report **poor customer support** , highlighting difficulties in getting help and unreachable service during critical times. (1 reviews)


## BigRoad Discussions
  - [What is BigRoad used for?](https://www.g2.com/discussions/what-is-bigroad-used-for)

- [View BigRoad pricing details and edition comparison](https://www.g2.com/products/bigroad/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+02%3A38%3A24+-0500&secure%5Bsession_id%5D=cc687a5e-0019-4088-945e-1b5313d44ec4&secure%5Btoken%5D=1325ce8a90d13dbc3716944d3644596324b0bbbd405b2f6c0bad10c82d4064e3&format=llm_user)

## BigRoad Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

## Top BigRoad Alternatives
  - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,217 reviews)
  - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,875 reviews)