---
title: BigRoad Reviews
meta_title: 'BigRoad Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BigRoad works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 8
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---


# BigRoad Reviews
**Vendor:** BigRoad  
**Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 8
## About BigRoad
BigRoad is a solution that for drivers, fleet managers, dispatchers and safety managers with features that help prioritize safety and compliance, eliminate paperwork and avoid fines.



## BigRoad Pros & Cons
**What users like:**

- Users find BigRoad to be **easy to use** , with a simple layout and straightforward features for efficient tracking. (3 reviews)
- Users appreciate the **excellent customer support** from BigRoad, valuing the simplicity of its website and assistance. (1 reviews)
- Users find the **user-friendly interface** of BigRoad facilitates easy learning and tracking of trending data. (1 reviews)
- Users value the **simple layout and efficiency** of BigRoad, making driver monitoring and communication seamless. (1 reviews)
- Users find the **location tracking** feature of BigRoad very helpful for efficient time entry and communication with drivers. (1 reviews)
- Notifications (1 reviews)

**What users dislike:**

- Users report severe issues with **customer service limitations** , especially regarding support for setting up ELD mode. (1 reviews)
- Users report **poor customer support** , highlighting difficulties in getting help and unreachable service during critical times. (1 reviews)

## BigRoad Reviews
  ### 1. Switched From BigRoad

**Rating:** 2.0/5.0 stars

**Reviewed by:** Sabrina P. | HOS Compliance & Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about BigRoad?**

When we were a customer of BigRoad, I found that the platform was easy to learn and navigate through. They also offered competitive pricing packages.

**What do you dislike about BigRoad?**

Prior to the ELD Mandate, we ended up pulling all BigRoad ELD units from our trucks and furnished our trucks with the Motive ELD units. The main reason for this  move was due to the fact the BigRoad system was not able to properly recognize the canadian rule cycles, and in turn that created false violations on the drivers logs.

**What problems is BigRoad solving and how is that benefiting you?**

They are an HOS management company, which in turn benefits me, as they keep track of our drivers HOS.


## BigRoad Discussions
  - [What is BigRoad used for?](https://www.g2.com/discussions/what-is-bigroad-used-for)

- [View BigRoad pricing details and edition comparison](https://www.g2.com/products/bigroad/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A38%3A50+-0500&secure%5Bsession_id%5D=5384b60e-9b22-490f-b327-cb320c7161e2&secure%5Btoken%5D=52bb4062d5fc301f4e0d23c15d0416ab9be614080ec862911af574381597e703&format=llm_user)

## BigRoad Features
**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking
- Tire Management
- Inspection Management
- Dispatch Management
- Work Order Management
- Employee Management
- Order Management
- Inventory Management
- Driver Management
- Document Management
- Compliance Management
- Transportation Management
- Maintenance Management
- Mileage Tracking
- Records Management
- Violation Tracking

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access
- Mobile Access

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior
- Cost Tracking
- Delivery Tracking
- Status Tracking
- Asset Tracking
- Expense Tracking

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

**Additional Functionality**
- Geographic Maps
- GPS
- Generative AI
- Routing
- Data Import/Export
- Third-Party Integrations
- AI Copilot
- Access Controls/Permissions
- Predictive Analytics
- Incident Reporting
- Automated Scheduling
- Route History
- Billing & Invoicing
- Alerts/Notifications
- Customer Database
- API
- Reporting & Statistics
- Activity Dashboard
- Real-Time Monitoring
- Motor Pool
- VIN Lookup
- Mobile Alerts
- Search/Filter
- Monitoring
- Scheduling
- Email Alerts
- Maintenance Scheduling
- Performance Metrics
- Real-Time Data
- For Pilots
- Audit Trail
- Trip Logs
- Real-Time Notifications

## Top BigRoad Alternatives
  - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (952 reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,228 reviews)
  - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,931 reviews)